January 2017
Dear Applicant,
Programmes and Memberships Team Assistants
Thank you very much for your enquiry. We are recruiting for two posts; Programmes Team Assistant
and Memberships Assistant. If you have a preference for one role please note this on your application
form.
Please find attached a recruitment pack. The application form and recruitment analysis form are
available at http://www.stonewall.org.uk/about-us/join-our-team where you can also find the
closing date and intended interview date.
Please email your application to [email protected] Alternatively you can post it to
Recruitment, Stonewall, 13th floor, Tower Building, York Road, London SE1 7NX. Please mark it
‘Strictly Private’.
Thank you for your interest in Stonewall. We look forward to receiving your completed application.
Yours sincerely,
Cathryn Wright
Managing Director
www.stonewall.org.uk
Stonewall Background Information
Stonewall was founded in 1989 by people whose aim was to create a highly professional lobbying
organisation to put the case for equality on the mainstream political agenda. The organisation has
become widely recognised for its work in transforming the legislative landscape for Britain’s 3.7m
lesbian, gay and bisexual people including securing equal marriage in 2013. Our strategy is now to
work to ensure equality in every part of the lived experience of LGBT people at home, at school and
at work.
We work with a comprehensive range of stakeholders and are one of the most effective campaigning
charities in Great Britain. Stonewall is at a crucial stage. The challenges that we face are complex as
we attempt to ensure that every single lesbian, gay, bisexual and trans person achieves full equality.
We have an ambition to reach further into our communities, sharing our knowledge, interventions
and campaigns with the widest possible audience. We no longer have to just convince politicians; we
have to convince the owner of the small business, the dad who doesn’t want a gay son, the priest
who doesn’t know he has lesbian parishioners.
The Empowerment Programmes Team
Stonewall’s Empowerment Programmes exist to accelerate equality for LGBT people by:
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Expertly supporting the personal and professional development of LGBT leaders, role models
and allies at work, at school and in the wider community
Creating and supporting a growing network of influential Stonewall alumni who are visible,
successful lesbian, gay, bisexual and trans role models and leaders spanning all sectors and
communities
Creating bespoke resources and programmes which empower and enable individuals,
organisations and communities to provide an inclusive environment for lesbian, gay, bisexual
and trans people
Stonewall’s Diversity Champions programme
Stonewall Programmes exist to accelerate equality for LGBT people by:
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helping businesses, charities, public services and educational institutions to develop inclusive
cultures through membership of one our innovative Champion programmes
expertly supporting the professional and personal development of individual LGBT leaders,
role models and allies
The Diversity Champions programme is Britain’s leading employers’ membership forum, creating and
sharing best practice for lesbian, gay, bi and trans equality. With over 750 member organisations from
public, private and third sectors who employ over thirteen million staff, our programme is the largest
employer diversity forum in the world.
www.stonewall.org.uk
To ensure we provide tailored and appropriate advice and support to our members we have two
teams working on the Diversity Champions Programme: one focused at supporting the public sector
and developing regional partnerships and the other driving good practice in the private sector in the
UK and overseas. This role would sit within the private sector team.
As part of our programmes we provide a range of services to our members, including:
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Tailored support and advice from our trained account managers
Access to best practice guidance, through our publications, seminars and conferences
Opportunities to profile themselves as employers of choice through use of our logos, careers
guide and job site
These are all detailed online at www.stonewall.org.uk/workplace.
Stonewall staff
At Stonewall we believe our people to be our most precious resource. We aim to recruit the very best
staff – with a mix of private, public and third sector backgrounds – and have an ambition to make
Stonewall an ‘employer of choice’. We’ve reviewed our benefits package in recent years to reflect
this. In our most recent (April 2015) staff survey:
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92% of staff said they were proud to work for Stonewall
79% of staff said that working for Stonewall is fun
90% of staff said that they enjoy the work they do
In line with best practice we annually review our diversity statistics and take action to address any
underrepresentation. At May 2015:
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57% of our staff were female
10% of our staff were from black and minority ethnic communities
10% of our staff considered themselves to be disabled
33% of our staff were heterosexual
16% of our staff were bisexual
www.stonewall.org.uk
Programmes and Memberships Teams Assistants Role Description
The department Assistants are responsible for providing general administrative support across their
departments to enable the effective delivery of our Diversity Champions programmes, Workplace
Equality Index, conferences, events and personal and professional development programmes.
Key responsibilities and duties
 Events administration including logistical support, coordinating resources and booking travel
and accommodation
 Use the organisation’s CRM database to set up events, manage bookings, raise invoices and
keep client records up to date
 Act as a superuser for the CRM, supporting your team with database tasks including;
reporting, inputting and cleansing data
 Implement and manage admin systems across the Empowerment Programmes
 Use the organisation’s CMS to update and maintain website content
 Support administration for the whole team including managing team meetings and away days
 Co-ordinate e-bulletins and bulk emails for events and programmes
 Monitor and coordinate departmental inboxes
 Assist with external email and telephone enquiries relating to departmental programmes
General responsibilities and duties
1. To assist in staffing the Stonewall Information Line
2. Work closely with all Stonewall Administrators to ensure standardisation of processes
3. Conduct the duties of the job description in accordance with the operational policies of
Stonewall, including but not limited to the diversity policy and code of conduct
4. Maintain good working relations with Trustees, staff, volunteers and other stakeholders
5. Contribute to the general administration and delivery of all Stonewall’s programmes, events
and overall objectives
6. Undertake any other reasonable duties as may be required
This is an outline role description and may be subject to change in consultation with the post
holder. All people working for Stonewall are expected to commit to the aims and objectives of
Stonewall and have an interest in Stonewall’s activities.
www.stonewall.org.uk
Programmes and Memberships Teams Assistants Person specification
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Proven experience of working in an office environment providing administrative support
IT proficient with good experience of using spreadsheets, databases and ideally a content
management system (CMS) to update website content.
Excellent written and verbal communication skills including telephone skills
Strong team player with excellent interpersonal skills, able to relate appropriately to a wide
range of people
Outstanding organisational skills with ability to prioritise a varied workload under pressure
Excellent and proven attention to detail, takes initiative and responsibility for own actions
Committed to aims and objectives of Stonewall
www.stonewall.org.uk
Programmes and Memberships Teams Assistants Key Terms and Conditions
Place of Work
13th Floor, Tower Building, York Road, Waterloo, London, SE1 7NX. Please note
that the Stonewall London office is moving to Clerkenwell in the first half of
2017.
Working Week
These are full-time permanent positions, comprising a total working week of 35
hours. Stonewall’s normal office hours are Monday to Friday from 9.30am to
5.30pm, however the demands of this post require a flexible approach to both
timing and duration of the working day.
Salary Scale
The salary will be £20,000, rising to £20,700 after a year, and is paid
retrospectively on the 24th day of each month. This is a Stonewall salary band
7 position.
Annual Leave
25 days annual leave (rising by 1 additional day for each year of service
completed by 1st October, up to a maximum of 30 days), three additional
‘Stonewall Days’ over Christmas and eight statutory holidays.
Pension
Stonewall will contribute up to 9% of salary to the Stonewall Friends Life
pension scheme.
Other benefits
After successful completion of the probationary period you will qualify for: free
health insurance, death in service benefit of two times your salary, interest free
loan on travelcard, tax-free cycle scheme, childcare vouchers, enhanced family
policies and 24 hour employee support line.
Sick Pay
Prior to completion of the probationary period sick pay is at the Chief
Executive’s discretion. Thereafter an employee who is absent from work due to
sickness will be paid up to four weeks at full pay and four weeks at half pay in
any 12 month period. After two years continuous service an employee absent
from work due to sickness will be paid up to 12 weeks full pay and 12 weeks
half pay in any 12 month period.
Probation & notice The post is subject to a six month probationary period. During this period you
will be entitled to receive, and are required to give, at least two weeks notice
of termination, which must be in writing. After successful completion of your
probationary period you are entitled to receive, and are required to give, at
least one months notice of termination, which must be in writing.
www.stonewall.org.uk
Programmes Team Assistant Application Guidance Notes
Please contact [email protected] for any questions or clarification on the information
here.
We shortlist applicants for interview by matching the details given on the completed application
form against both the role description and the person specification. We’ll be looking for clear
evidence to show that your experience, skills and knowledge match those set out in the person
specification and role description. We’re interested in all relevant experience, wherever you have
gained it, as well as beyond paid employment, that may contribute to your ability to meet the
requirements of the job. All parts of the role description and person specification should be
addressed, as information not given or not made explicit on the application form cannot be taken
into account in the shortlisting process. Please note that CVs are not accepted and any information
given on a CV will not be considered.
Due to the high quality and number of applications we receive, we only contact shortlisted
candidates. If you would like confirmation that you have not been successful please contact us.
If you have a disability and would prefer to apply in a different format or would like us to make
reasonable adjustments to enable you to attend interview please contact
[email protected] Our offices are accessible.
Please ensure your application reaches us by the closing date stated on our website.
www.stonewall.org.uk