Quality & Outcomes Framework Privacy Policy Author: Information & Statistical Governance Department The Information Centre Quality & Outcomes Framework Privacy Policy 1. Introduction As The Information Centre collects information about members of the public and business associates via this Quality Outcome Framework service, The Information Centre has published a prominent, readily accessible policy on the Quality Outcome Framework service regarding the manner in which it collects and uses personal information. This is referred to as an Quality Outcome Framework Privacy Policy. This policy will help build good relations between The Information Centre and the members of the public and business associates. These rules provide details that will assure the members of the public and business associates of our serious commitment to individual privacy. 2. Information collected via the Quality Outcome Framework service By submitting personal data in electronic form to this Quality Outcome Framework service, or by using this site, you give your consent that all personal information you submit may be processed in the manner and for the purposes necessary to conduct our services. If you do nothing other than read pages or download information while using this Quality Outcome Framework service, we will capture and store information about your visit. This information will not identify you, it relates to: A. The Internet domain e.g. www.organisation.co.uk and IP address from which you access the web site. B. The type of browser (Internet Explorer or Netscape) and operating system (Windows, UNIX) you use. C. The date and time of your visit. D. The pages you visit. E. F. The address of the web site from which you linked to us (if applicable). The query activities which you process. We use this information to make each visit more rewarding and to provide us with information to help improve our service. We do not 2 The Information Centre Quality & Outcomes Framework Privacy Policy know (and do not want to know) the identities of people who visit us in this way. 3. Why information is collected All personal information is collected in accordance with the Data Protection Act 1998. The reason the organisation collects your information is: 4. A. To improve the services available to you and give better access. B. To provide you with updates of The Information Centre policy together with any key announcements that are made. How information is handled All personal information is handled in accordance with the Data Protection Act 1998. The organisation always ensures that your personal details and information are managed confidentially and securely, and that members of staff only access the information they need in order to conduct their duties. 5. Policy changes The personal information we collect and maintain will be subject to the version of the Quality Outcome Framework Privacy Policy in effect at the time of collection. We reserve the right to change the Quality Outcome Framework Privacy Policy from time to time and will provide notice of these changes on the home page of our web site. You should make sure you periodically review the Quality Outcome Framework Privacy Policy to make sure it meets your needs. 6. Young persons’ information This Quality Outcome Framework service is not intended for children under 14 years of age. We neither knowingly solicit nor collect personal information from or about children under the age of 14 years without the explicit consent of the child’s next of kin or legal guardian. 3 The Information Centre Quality & Outcomes Framework Privacy Policy 7. Security There are security measures in place for all personal information that is collected, to protect against the loss or alteration of information under The Information Centre’s control. 8. Administration Preparation, maintenance and distribution of this document is the responsibility of The Information Centre’s Head of Information & Statistical Governance. Moreover, it is the responsibility of The Information Centre’s Head of: Information & Statistical Governance to monitor the procedures contained within this Quality Outcome Framework Privacy Policy on a regular basis, in order to ensure that all staff members are adhering to them. 9. Review The Information Centre’s Head of Information & Statistical Governance will be responsible for reviewing this Quality Outcome Framework Privacy Policy on an annual basis to ensure that procedures are kept accurate and up-to-date, in line with national best practice. The review will be championed by the Information Centre’s Caldicott Guardian. 10. Contact details For further assistance and advice, please contact the Copyright Officer, Information & Statistical Governance Department at The Information Centre, Trevelyan Square, Boar Lane, Leeds. LS1 6AE. Telephone: 0113 254 7049 Email: [email protected] 4
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