POSITION DESCRIPTION
Production Manager
Purpose of Position:
To drive superior performance within the Value Stream and achieve its full
potential and improve the performance of the business and its profitability. This is to be achieved
through diligent efforts in developing people and processes in a Continuous Improvement inspired
environment. Allowing continuous pushing of boundaries and creating an environment where
perfection is aspired to and everyday problems lead to everyday innovation.
ROLE SPECIFICATIONS
Reports to: Value Stream Manager
Department: Applicable Value Stream; Electronics/Plastics
Key Relationships:
Internal: Group Supply Chain & Manufacturing Executive, Operations
leadership, Group HR Manager, Quality Department, & Manufacturing
Support Departments, Business Unit stakeholders
External: As directed/required
Budget Responsibility: Operating expenses 0 - 2 million
Direct Reports: 0-5 depending on value stream (supervisors)
Indirect Reports: up to 50+ depending on value stream (Team Leaders, Production & Stores Team
Members)
KEY POSITION RESPONSIBILITIES
Key Accountability
Lean Development
Outcomes/ Expectations
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Quality
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To improve and sustain the 6s (sort, shine, set, standardize, sustain, safety)
principle within your area of responsibility.
Annual plan execution – not only uses annual plans but encourages supervisors
to complete their plans / objectives.
Challenges the current way of working to make improvements as per Kaizen
principles of continuous improvement.
Maintains standard methods and systems which are documented and followed.
Encourages others to be self-critical and be innovative in finding solutions or
improvements.
Provides the resources to allow subordinates to implement improvements
Implement process improvement in line with the Value Stream future state map.
GEMBA walk – being out amongst your team, seeing the actual process to better
understand the work and effectively coach.
Ensure that processes needed for the quality management system (ISO) are
established, implemented and maintained.
Ensure that quality is built into processes by working collaboratively with the
Gallagher Production Systems department.
Created: Group Supply Chain & Manufacturing Executive
Updated: April 2017
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Financial
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Performance
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Problem Solving
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Health & Safety
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Drive a sustainable quality focused culture using continuous improvement
methodology.
Take ownership of and facilitate problem solving and countermeasures of quality
issues relevant to your department. When cross departmental escalate to
quality.
Checking validity of the Engineering Change Notes (ECN) being submitted that
have a direct impact on the Value Stream.
Manage operating expenses in line with agreed annual budgets and present noncompliance to reporting manager on a monthly basis using balanced scorecard.
Continual improvement in working capital performance for areas of
responsibility.
Ensure high levels of throughput and standard time performance
Achieve/monitor performance on a daily, weekly, monthly basis based on annual
KPI objectives.
Provide department performance results on a daily basis into the daily Value
Stream shift meeting.
Maintain and suggest improvements to the controls necessary to achieve the
production standards.
Develops plans based on facts and analysis by clarifying the problem, setting
targets, analyzing the root cause and devising innovative countermeasures.
Collects data to make good decisions for the area of responsibility
Deals with facts, investigates and provides guidance to staff
Provides an inclusive and consultative style to gain input and commitment to the
plan.
Is an advocate for their area within the objectives of the organization
Takes Action, monitors progress
Promotes healthy and safe work practices and continuous improvement of the
working environment.
Regularly audit to ensure that health and safety policies are being adhered to
and if not put corrective actions in place.
Create a culture of behavioral safety and wellness across the group
Employee involvement in the Health and Safety management is encouraged and
demonstrated by elected worker representation and regular staff meetings that
discuss H&S.
A systematic hazard identification process is followed and documented where all
employees are encouraged to raise all safety concerns and dealt with
appropriately.
Ensures compliance with all aspects of the Health and Safety in Employment Act
Accident recording and investigation is conducted as per group procedure
Rehabilitation from a work or non-work injury is conducted as per group policy
Reviews work practices to ensure compliance with H & S regulations and ensure
on-going training is provided to relevant staff.
Created: Group Supply Chain & Manufacturing Executive
Updated: April 2017
Leadership/Culture
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Human Resource /
Staff Management
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Adherence to their leader standard work
Managing team absenteesm (all leave) to meet current & future production
needs based on forecast.
Monitor departmental adherence to standard work
Developed people-driven leadership, through a passion for people
o Have the best people in the right positions and give people plenty of room to
do their part and recognizing them for their contributions.
o Invested in people’s development – giving them feedback and challenging
work
o Build aligned, cohesive teams that pull together to win
o Promotes staff empowerment & engagement
o Sets clear expectations, standards, and methods for subordinates to follow
o Gives feedback on progress with strengths and areas for development to
motivate subordinates.
o Gives tasks and opportunities that enable subordinates to develop. Then
coach and support to empower them to achieve.
o Acknowledges every individuals’ contribution to the team objectives
o Encourages cooperation and respect between subordinates and colleagues
o Creates an environment where everyone enjoys equal opportunities
Recruitment and onboarding of new staff as and when required, following
agreed recruitment processes.
Timely, unbiased performance management of staff, keeping accurate records as
and when required, in conjunction with Group HR Manager, ensuring accurate
records are maintained.
Including any other duties not specified that may be required to complete the role, and as requested
by the Reporting Manager.
ORGANISATIONAL COMPETENCIES
Customer Inspired
Our customers are the focus of all our decisions and actions. Our goal is to
provide them with the best products, service and profitability.
Relentless Innovation
We strive for excellence through continuous improvement. We constantly
explore ways to ensure our long term competitive advantage with the lowest
cost structure.
Outstanding Quality
To achieve customer satisfaction - quality, fit for purpose, innovative products
and services are our committed priority. We make hard decisions in the best
interests of the Company and its stakeholders in line with The Gallagher Way.
Enduring Partnerships
Integrity is never compromised. All of our conduct must be personally and
socially responsible. We treat each other with trust and respect. Staff
empowerment, responsibility and progression are core to our success.
Health and Safety
Employees are expected to willingly co-operate in the objectives of making
Gallagher a healthy and safe environment to work in. Therefore, employees are
required to observe and practice safe work methods, report any near misses,
Created: Group Supply Chain & Manufacturing Executive
Updated: April 2017
accidents or hazards immediately.
PERSON SPECIFICATIONS
Qualifications Required:
• Tertiary qualification in engineering or an associated discipline an advantage
• Competitive manufacturing qualifications or experience e.g. Lean/Six Sigma
Experience Required:
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Practical experience in coordinating complex assignments in a manufacturing environment
Experience in leading and developing teams
5-10 years of practical experience working in a lean manufacturing environment
Knowledge/Skills/Abilities Required:
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Proven team leadership and development skills
Extensive systems (SAP) and process knowledge
Lean manufacturing knowledge
Can accept final responsibility for the work of the team
Clearly sets expectations and work direction for subordinates
Leads by example by “walking the talk”
Clearly communicates to others, giving feedback on progress and performance to inform and motivate
subordinates.
Takes responsibility and makes things happen
Provide instructions, means and resources necessary to achieve results
Effectively delegates tasks to achieve projected results
Re-adjusts plans and methods to meet changing demands and deadlines
ORGANISATIONAL STRUCTURE
CEO
Deputy CEO
Group Supply Chain &
Manufacturing Executive
Value Stream Manager
Production Manager
Created: Group Supply Chain & Manufacturing Executive
Updated: April 2017
Created: Group Supply Chain & Manufacturing Executive
Updated: April 2017