e-Government Program (Yesser)
National Enterprise Architecture
Business Reference Model(BRM)
Version 1.0
Date:15/10/2014
e-Government Program (Yesser)
NEA - Business Reference Model
Document Description
Document Title
Business Reference Model
Document version
Document Statuts
Author
NEA Decision
1.0
Draft
NEA Team
Under Review
Versioning
Version
0.1
Date
Description of changes made
15/10/2014
Draft document
0.2
Initial draft
1.0
Final Draft
Document Validation
Version
0.1
Authors
Review by
Date
Status
OSAMA Y. MADKHALI
DRAFT
0.2
1.0
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References
S/No
1
Description & Location
FEDERAL ENTERPRISE ARCHITECTURE FRAMEWORK VERSION 2/
HTTP://WWW.WHITEHOUSE.GOV/SITES/DEFAULT/FILES/OMB/ASSETS/EGOV_DOCS/FEA_V2.PDF
THE
2
COMMON
APPROACH
TO
FEDERAL
ENTERPRISE
ARCHITECTURE/
HTTP://WWW .WHITEHOUSE.GOV/SITES/DEFAULT/FILES/OMB/ASSETS/EGOV_DOCS/COMMO
N_APPROACH_TO_FEDERAL_EA.PDF
3
E-GOVERNMENT INTEROPERABILITY FRAMEWORK (E-GIF)/
HTTP://EGIF.MOIC.GOV.BT/EGIF/PUBLIC/BRM
4
http://www.opm.gov/services-for-agencies/hr-line-of-business/enterprisearchitecture/brm_report_v2.pdf
5
california-enterprise-architecture-framework766.pdf
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Table of Contents
1.
2.
3.
4.
Introduction ....................................................................................................................... 6
Value of BRM ..................................................................................................................... 8
Goals of BRM ................................................................................................................... 10
BRM Structure ................................................................................................................. 11
4.1BRM Overview .................................................................................................................... 11
4.2 BRM Structure In Detail: ..................................................................................................... 12
5. BRM and service repository linkage .............................................................................. 18
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Table of Figures
Figure 1: High Level BRM Area .................................................................................................. 6
Figure 2: System Area….................. …………………………………………………………………10
Figure 2: Business Components Area ...................................................................................... 14
Figure 1: Interface Area ............................................................................................................ 20
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1. Introduction
The National Enterprise Architecture (NEA) is established to facilitate in the delivery of
consistent and cohesive service to citizens and support the more cost-effective delivery
of e-Services by government. NEA enables more cost-effective and timely delivery of eServices through a repository of standards, principles, reference models, that assist in the
design and delivery of business services to citizens.
A knowledge of the Business Architecture is a prerequisite for architecture work in any
other domain (Data, Application, Technology), and is therefore the first architecture
activity that needs to be undertaken, if not catered for already in other organizational
processes (enterprise planning, strategic business planning, business process reengineering, etc.).
The National Enterprise Architecture’s BRM, focuses on categorizing a business based
business functions. This approach enables identification of commonly used functions
across government agencies and hence lead to identification of sharable data,
application and infrastructure components.
The BRM is structured into a tiered hierarchy representing the business functions of the
Saudi Government. Business areas are at the highest level, broken down into lines of
business that are comprised of a collection of business capabilities at the lowest level of
functionality in the BRM.
The BRM depicts the relationship between the business areas, Line of business , and the
business functions .
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Business
areas
Lines of
Business
Business
Function
Figure 1: High Level BRM Layers
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2. Value of BRM
The BRM is the first layer of the National Enterprise Architecture. It is the main viewpoint
for the analysis of data, applications and their capabilities, and the implementation of
technologies to support reuse and standards. This framework should be used by
Agencies when identifying and building E-Gov architectures to ensure that investments
leverage existing components, applications, and services across the National
Government.
One of the primary benefit of enterprise architecture is to support and improve
organization-wide strategic planning and decision-making. The BRM is designed to
provide agencies with a standard means to categorize their capital investments,
identify areas for collaboration, consolidation and reuse based on the business
functionality being delivered, and help improve the overall IT architecture to better
enable mission outcomes. The BRM also provides decision-support capabilities to
stakeholders and different levels of staff, within and between agencies.
The Business Reference Model (BRM) forms a key part in delivering expected outcomes
and business value to an organization. By using a standard taxonomy to classify
functions, investments, programs, services and other elements across the national
Government, the BRM is useful in identifying opportunities for cost reduction,
collaboration, shared services, and solution reuse in agency IT portfolios and intra- and
inter-agency collaboration.
While the BRM provides a standardized way of classifying government functions, it is
only a model; its true utility and value is realized when it is applied and effectively used
in business analysis, design and decision support that help to improve the performance
of an agency, or program.
Benefits of the BRM:
 enables identification of commonly used functions across government agencies
and hence lead to identification of sharable data, application and infrastructure
components.
 Helps identify and prevent redundancies or gaps in business operations and
systems; this could drive down costs by an order of magnitude.
 Improves communication and understanding between government operations
and information technology.
 Helps answer the question “Why do we need this Application and Data
technology?”
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1. Citizen
 The true driver behind the NEA effort is the need to improve the government’s
delivery of services both to and for the public.
2. From management and budget perspective :
 Elimination of investments in redundant IT capabilities, business processes, or other
capital assets.
 Identification of common business functions across agencies.
 Integration of performance measurement with the budget process along the key
business lines of the government.
 Government Agencies
 Save time and money by leveraging reusable business processes, data, and IT
components in other agencies.
 Ensure proposed investments are not duplicative with those of other agencies –
prior to developing business cases.
 Suggest modifications to the BRM to ensure future versions accurately portray the
business of the Saudi government, including the role specific agencies play.
 Extend the agencies’ efficiency , and the effectiveness, by articulating the
government business required for achieving the desired performance outcomes
and business objectives.
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3. Goals of BRM
The purpose of the BRM is to define and communicate, for all interested stakeholders, a
high-level view of how – in business terms – the national government achieves its various
missions.
It enables users to identify how processes are being supported, where they are being
supported, where there are opportunities to reduce redundancies, and how to build
more cost-effective solutions in the future as well as discovering new business
capabilities that help to achieve strategic objectives.
The BRM describes the “What we do” of the National enterprise through the definition
of outcome-oriented and measurable functions and services.
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4. BRM Structure
4.1BRM Overview
NEA BRM is based on study of the best practices (US_FEA ,Korea, Singapore), then
reflected with the Saudi government agencies environment. This reflection was to
simplify and abstract the model to make a better utilization and realization of the value.
As seen in(Figure2),BRM consists of Three layers [Business Area, Line of Business, business
function]
Figure 3:BRM Levels
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4.2 BRM Structure In Detail:
4.2.1.Business Area:
1. Business Areas represent the highest level description of the business operations of
the Government. To build this layer, we followed three phases:
2. Study the best practices [US-FEA, Korea, Singapore] along with the current
business areas in Saudi Arabia based on Saudi Portal categorization. The following
table (Figure 4) contains four categorizations of business areas with range from 9
to 17 business areas/sectors .
FEA- US
Saudi Portal
Korean
Singapore
Defense & Security
Diplomacy & Trade
Economic & Financial
Economy and Business
Labor and Employment
Communications and
Technology
Public Safety
Overseas
Economic
Activities
National Defense
Homeland Security
Emergency &Crisis MGMT
Education & Workforce
Health and Environment
Knowledge
Activities
Education
Energy & Technology
Housing and Municipal
Services
Public
Health
Health
Health & Well-Being .
Environment & Natural
Resources.
Travel and Tourism
Islamic Affairs
Culture/Life
Infrastructur
e
Transportation
Legal & judicial Activities
Law & Justice
Transport & Space
Traffic and Safety.
Social Life
Residents
Social
Welfare
International & Trade Relations
Family Development
Insurance and Pension
Personal Documents
Training and Education and
Culture
Community Development
Energy MGMT
Culture & Recreation
Utilities
Transport
Environmental MGMT
Crime Prevention & Protection
Emergency & Crisis MGMT
Monetary Control& Public
Fund MGMT
Urban Planning ,Infra Dev,
Public facilities & Housing
9 Sects
14 Sects
9 Sects
17 Sects
Table 1:Business Areas (phase 1)
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3. Analyzing and identifying business areas which have similar functionality among
all selected practices . This identifying helps us understanding the core business
areas that are used in all practices. In the following table (Figure 5), the related
Business Areas among all practices are highlighted.
FEA- US
Saudi Portal
Korean
Singapore
Defense & Security
Economy and Business
Public Safety
National Defense
Diplomacy & Trade
Labor and Employment
Overseas
Homeland Security
Economic & Financial
Communications and
Technology
Economic Activities
Emergency &Crisis MGMT
Education & Workforce
Health and Environment
Knowledge
Activities
Education
Energy & Technology
Housing and Municipal
Services
Travel and Tourism
Public Health
Health
Culture/Life
Transportation
Environment & Natural
Resources.
Islamic Affairs
Infrastructure
Legal & judicial Activities
Law & Justice
Traffic and Safety.
Residents
International & Trade Relations
Transport & Space
Social Life
Social Welfare
Family Development
Health & Well-Being .
Insurance and Pension
Community Development
Personal Documents
Energy MGMT
Training and Education and
Culture
Culture & Recreation
Utilities
Environmental MGMT
Transport
Crime Prevention & Protection
Emergency & Crisis MGMT
Monetary Control& Public Fund
MGMT
Urban Planning ,Infra Dev, Public
facilities & Housing
9 Sects
14 Sects
9 Sects
17 Sects
Table 2:Business Areas (phase 2)
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4. Based on this analysis ,We build the New Saudi Business Areas which consist of 12
Areas as an initial. These 12 areas are divided to two parts : the front office[11]
and back office[1].
FEA
Defense & Security
Diplomacy & Trade
Economic & Financial
Saudi Portal
Economy and Business
Labor and Employment
Communications and
Technology
Education & Workforce Health and Environment
Korean
Public Safety
Overseas
Economic Activities
Singapore
National Defense
Homeland Security
Emergency &Crisis MGMT
Education
Energy & Technology
Knowledge
Activities
Public Health
Culture/Life
Infrastructure
Transportation
Legal & judicial Activities
Traffic and Safety.
Social Life
Insurance and Pension
Personal Documents
Training and Education and
Culture
Utilities
Transport
Residents
Social Welfare
International & Trade Relations
Family Development
Community Development
Energy MGMT
Culture & Recreation
14 Sects
9 Sects
Health & Well-Being .
Environment & Natural
Resources.
Law & Justice
Transport & Space
9 Sects
Housing and Municipal
Services
Travel and Tourism
Islamic Affairs
Health
Environmental MGMT
Crime Prevention & Protection
Emergency & Crisis MGMT
Monetary Control& Public Fund
MGMT
Urban Planning ,Infra Dev, Public
facilities & Housing
17 Sects
Defense & Security
Communications and Technology
Education and Training
Infrastructure
Law & Justice
Islamic Affairs
Transport
Environment & Natural Resources.
Health
Labor and Employment
Economic & Financial
General Government
Table 3:Business Areas (phase 3)
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1.2 Definition of Business Areas
Business area consist of 12 areas which contains the main business of Kingdom of Saudi
Arabia government .In the following tables are description of each business area
scope.
1. Defense &Security
Defense & National Security Operations encompasses all activities associated with
protecting Kingdom of Saudi Arabia citizens and property, as well as foreign allies from
enemy aggression. Ensuring the safety of Kingdom of Saudi Arabia by building,
maintaining and deploying military resources; and providing protective support by
defense service personnel at major civilian events, emergency operations,
humanitarian operations and peacekeeping efforts.
2. Education &Training
Education and Training includes supporting the provision of skills and knowledge to
citizens and others; supporting strategies to make education available to the broadest
possible cross-section of the community; supporting schools, universities, colleges,
academies or community groups that provide education and training; and supporting
the development and management of educational institutions.
3. Law Enforcement &Justice
Law Enforcement involves the protection of people, places, and things from criminal
activity resulting from non-compliance with Kingdom of Saudi Arabia laws. This includes
patrols, undercover operations, response to emergency calls, as well as arrests, raids,
and seizures of property. Justice involves providing, interpreting and applying legislation,
regulations or by-laws; providing advice on regulations regarding the conduct of
individuals, business and government to conform to agreed rules and principles; and
supporting the operation of the justice system.
4. 4.Transportation
Transportation refers to supporting road, rail, air, sea, and under ground transportation
systems and advising on transport regulations; supporting the movement of people or
freight; monitoring and advising on the safety of vehicles and their operators; and
supporting the development of transport infrastructure
5. Health
Health involves the protection and improvement of the health of the nation by such
means as prescriptive and preventive medicine, immunizations, control of
communicable diseases, application of sanitary measures, and monitoring of public
health hazards including food and beverages; as well as supporting regulatory schemes
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for health care products and pharmaceuticals; and controlling the registration and
conduct of health practitioners.
6. Economy & Finance
Economy & Finance include the activities required to promote commercial/industrial
development and to regulate the Kingdom of Saudi Arabia financial industry to protect
investors. It also includes the management and control of the domestic economy and
the money supply, and the protection of intellectual property and innovation.
7. Environment & Natural resources
The environment and natural resources concerns with management of natural and built
environments, long-term sustainable benefits for industry, tourism and the community,
protection of natural and built environments of special significance. use and
management of energy, mineral, land and water supplies , resource consumption and
exploitation practices, regulating and supporting industries that realize the economic
potential of resources.
8. Labor & employment
Labor & employment include those activities that promote the welfare of the Nation’s
labor force by improving their working conditions, and advancing opportunities for
profitable employment growth; as well as regulation of public and private sector
working environments
9. Communications & Technology
Communications& Technology involve the coordination and regulation of information
technology resources and systems required to support or provide a citizen service, also
include information dissemination, monitoring and control.
10. Infrastructure
The infrastructure includes supporting the growth of towns and cities, managing urban
development and maintaining essential services, installing buildings and services to
meet the administrative, social and recreational needs of local residents.
11. Islamic Affairs
The Islamic Affairs involves taking care of the recitation, memorization, understanding,
and spreading of the Book of Allah, Calling people to Islam, directing them to morality,
and preserving Islamic values , Supporting Islamic minorities, communities, and
institutions all over the world and highlighting the role of the Kingdom in this regard ,
Maintaining and taking due care of mosques , Preparing, printing, and publishing
Islamic books and research ,
- Controlling endowed property, fulfilling the conditions of the endowers, and investing
the returns of this property .
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- Increasing efficiency of performance and improving productivity
12. General Government
General Government involves the provision of services that cannot reasonably be
classified in any other Line of Business. As a normal rule, all activities reasonably or
closely associated with other Lines of Business or Sub-Functions shall be included in those
Lines of Business or Sub-Functions rather than listed as a part of general Government.
This Line of Business is reserved for central government management operations;
agency-specific management activities would not be included here.
2. The Lines of Business:
The Lines of Business is the second layer in Business reference model (BRM) which
describe more specifically the services and products the Government provides to its
stakeholders. Lines of business will be added in the end of 2015.
3. Business Functions:
Business Functions is the third layer in BRM which Describes in details the specific
activities that Agencies perform within each Line of Business. Business functions will be
added in the 2016.
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5.
BRM and service repository linkage
Business reference model links with service repository (SR) which is a repository of all
government agencies services. It is divided into core and support services. The
linkage between BRM and SR will help in identifying the business functions of relevant
government agencies and ultimately help in identifying the line of business and
business areas . After the services are being verified by government agencies , NEA
team will analyze the input and link them to the business areas.
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