CYBERARK / OBSERVEIT COMPARISON WHAT IS DIFFERENT ABOUT OBSERVEIT OBSERVEIT RECORDS ALL PRIVILEGED USERS / NOT JUST ROUTED THROUGH CYBERARK PROXY Security audits must show all privileged user access— not limited to access via the ‘standard’ method. ObserveIT records all user activity at the end point and cannot be bypassed. CyberArk only records users that go through its proxy. It does not record accounts connecting directly to the servers. CyberArk’s proxy can easily be bypassed by connecting directly to these servers using domain accounts or creating local accounts. ObserveIT records all activity regardless of how a user connects and also detects the creation of local accounts and alerts on such activity. OBSERVEIT’S PRIVILEGED USER INTELLIGENCE IS REAL-TIME Security investigations should be in real-time— not require hours of video playback from start to end. ObserveIT provides real-time insight into the users putting your organization at risk – by monitoring and alerting on field-level application activity, scoring users based on their imposed risk, and allowing you to investigate your highest-risk privileged users. CyberArk only provides a video replay of the session and keylogging. ObserveIT gives you much more intelligence, by generating a detailed metadata log of all user activity. (Apps launched, file names, URL’s, window titles, system calls, resources affected etc.) This position allows ObserveIT to alert on risky behavior in real-time and point to the exact place in the recorded session and activity logs which provides certainty and reduces investigation time. CyberArk is exposed to a very limited set of events that can be alerted on and indexed. ObserveIT is more than just a ‘Dummy’ recorder. OBSERVEIT DOES NOT IMPACT PRIVILEGED USER EXPERIENCE Improving security shouldn’t be a burden on privileged users— and require long, painful deployments. ObserveIT doesn't change how privileged users operate. It records the activity in the background and allows the users to use their preferred tools. CyberArk forces the users to go through the proxy and doesn't record the use of common administrative tools like VMWare vSphere, VDI etc. These operational hurdles are important because they introduce barriers of adoption of the solution, decreasing risk and security benefits and increasing deployment time. OBSEREIT COVERS ALL USER ENVIRONMENTS For complete coverage, security audits require monitoring Desktop and VDI Sessions. ObserveIT provides a broad set of deployment options that ensure full coverage: Terminal servers, VDI, Desktops, Servers running in public clouds (IaaS), etc. CyberArk only records sessions that go through the proxy. Because CyberArk’s session recording is built atop their password vault, a new connector is ObserveIT 1 CyberArk and ObserveIT Comparison Guide required for every new type of application monitored. This is important because sensitive data is accessed from all parts of the organization and cyber-ark cannot support the sensitive business applications you need to monitor. OBSERVEIT IS EASY TO INTEGRATE AND PROVIDES REAL TIME ALERTING Privileged users session shouldn’t— Add privileged user intelligence into your security ecosystem. ObserveIT integrates very well with leading SIEM’s (Arc Sight, Splunk, and QRadar) so that response teams that already track log changes can filter through events and view session recording in the context of SIEM incidents in real time. ObserveIT identifies the user action that relates to the change giving context to the incident. This significantly reduces the time required to understand root cause and get to a resolution. We also provide native integration with ticketing systems including Remedy and Service Now allowing you to tie a ticket # to a particular recorded session. OBSERVEIT DOES NOT INTRODUCE A SINGLE POINT OF FAILURE ObserveIT is a software-only solution that does not require any network infrastructure changes. Software agents can be installed on the desktops, servers and jump servers you want to monitor and manage. CyberArk requires significant changes to your network infrastructure to ensure all IT users are routed through their proxy. Only users that are routed through the proxy will be recorded. In addition to these required changes, if this proxy goes down, your users will not be able to log in to perform critical IT tasks. OBSERVEIT IS DESIGNED FOR ENTERPRISE SCALABILITY CyberArk stores video in flat-file pure video format. ObserveIT screen-shot delta format is stored in standard SQL database. The storage requirements for video are extremely high, and difficult to manage. ObserveIT’s storage requirements are much lower (by orders of magnitude). Furthermore, ObserveIT inherits any corporate database management policies, meaning that backup and archiving can be handled automatically. FEATURE COMPARISON Session Recording Features ObserveIT Cyber Ark Comments Application insight Yes No ObserveIT captures user activity in dialogs and field views. CyberArk’s proxy approach doesn’t allow visibility into application usage. Recording all type of users Yes No Cyber-Ark only records users that go through their proxy. Cannot see user desktops and business applications. ObserveIT 2 CyberArk and ObserveIT Comparison Guide Session Recording Features ObserveIT Cyber Ark Comments Keylogging Yes Partial CyberArk cannot record nested/underlying commands run in the background by scripts and programs. Application independence Yes No ObserveIT records any application running on the machine. CyberArk needs to build a connector. Real-time monitoring Yes Yes CyberArk provides real-time monitoring through an additional product “threat analytics”. ObserveIT provides it natively. Session Termination Yes Yes Searchable details Yes Partial ObservIT allows you to search on all text and key words captured on the screen. CyberArk is tied to privileged events with ‘point in time’ viewing within a session recording. Proxy Based Yes Yes ObserveIT’s Secure Proxy configuration provides a proxy option, However, the agent option provides more insight. Secure Proxy Yes Yes ObserveIT Secure Proxy configuration available SSH Proxy Yes Yes ObserveIT Secure Proxy configuration available. Can stand up a Unix jump server. Tamper proof audit Yes Yes OOTB Universal Connector N/A Yes ObserveIT 3 ObserveIT doesn't need to build a connector in order to be able to access more applications or protocols. Just install the agent on the workstation, desktop, or application (Citrix/TS). CyberArk and ObserveIT Comparison Guide
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