HPE Recovery Manager Central 4.0.0 User
Guide
Abstract
This guide is intended for administrators who are responsible for primary storage data protection
activities using HPE Recovery Manager Central 4.0.0. The guide provides information on how to
install, configure, and use HPE Recovery Manager Central 4.0.0 with HPE 3PAR StoreServ, HPE
StoreVirtual, and HPE StoreOnce. The guide can be used as a reference resource by VMware,
Oracle database, SAP HANA, and Microsoft SQL database administrators.
Part Number: 837751-005a
Published: May 2017
Edition: 2
©
2015, 2017 Hewlett Packard Enterprise Development, L.P.
Notices
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Acknowledgments
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Revision history
Document part number
Edition
Publication date
Edition Notes
837751-005
1
April 2017
Initial publication for version
837751-005a
2
May 2017
Added vFC related content
Contents
Overview.......................................................................................................8
Features.............................................................................................................................................. 8
Application plug-ins............................................................................................................................. 9
Licensing.................................................................................................... 10
License models supported by RMC...................................................................................................10
Licensing scenarios........................................................................................................................... 11
Installing HPE Recovery Manager Central.............................................. 12
Installation workflow.......................................................................................................................... 12
Connectivity diagram......................................................................................................................... 13
RMC installation options....................................................................................................................15
Prerequisites for installing RMC........................................................................................................ 15
Using the installation wizard to install RMC.......................................................................................16
Installing RMC on Microsoft Hyper-V using the PowerShell Installer script ..................................... 21
Configuring network using the console..............................................................................................23
Enabling jumbo frames using the console.............................................................................. 23
Verifying network reachability using the console.................................................................... 24
Enabling TLS v1.0 using the console..................................................................................... 25
Upgrading RMC using the installation wizard....................................................................................25
Fibre Channel connectivity................................................................................................................ 26
RMC infrastructure.................................................................................... 28
Navigating the RMC GUI........................................................................... 30
Logging in to the RMC GUI............................................................................................................... 30
Graphical user interface.................................................................................................................... 31
Main menu.............................................................................................................................. 33
Button functions...................................................................................................................... 35
Filters sidebar......................................................................................................................... 35
Help sidebar............................................................................................................................36
RMC icon descriptions............................................................................................................37
Status and severity icons............................................................................................. 37
User control icons........................................................................................................ 37
Informational icons.......................................................................................................38
Logging out of the appliance...................................................................................................38
Search help topics.................................................................................................................. 39
Configuring Storage Devices................................................................... 40
HPE Storage Systems.......................................................................................................................40
Adding a Storage System....................................................................................................... 40
Editing a Storage System....................................................................................................... 41
Deleting a Storage System..................................................................................................... 41
Refreshing a Storage System.................................................................................................42
Contents
3
Storage System Transport Protocol (Storage Pool)................................................................42
HPE Backup Systems....................................................................................................................... 43
Adding a Backup System........................................................................................................43
Editing a Backup System........................................................................................................45
Deleting a Backup System......................................................................................................45
Creating HPE StoreOnce Catalyst Store................................................................................ 45
Refreshing a Backup System................................................................................................. 48
Configuring RMC resources..................................................................... 49
Recovery Sets................................................................................................................................... 49
Creating a Recovery Set.........................................................................................................49
Editing a Recovery Set........................................................................................................... 51
Deleting a Recovery Set......................................................................................................... 51
Attaching a Recovery Set....................................................................................................... 51
Detaching a Recovery Set...................................................................................................... 52
Refreshing a Recovery Set.....................................................................................................53
Restore Points........................................................................................................................ 53
Restore........................................................................................................................ 53
Snapshots Sets................................................................................................................................. 53
Creating a Snapshot Set.........................................................................................................54
Editing a Snapshot Set........................................................................................................... 55
Deleting a Snapshot Set......................................................................................................... 56
Attaching a Snapshot Set....................................................................................................... 56
Detaching a Snapshot Set...................................................................................................... 56
Restoring a Snapshot Set.......................................................................................................56
Refreshing a Snapshot Set.....................................................................................................57
Backup Policies................................................................................................................................. 57
Creating a Backup Policy........................................................................................................57
Editing a Backup Policy.......................................................................................................... 59
Deleting a Backup Policy........................................................................................................ 59
Copy Policies.....................................................................................................................................60
Creating a Copy Policy........................................................................................................... 60
Editing a Copy Policy..............................................................................................................60
Deleting a Copy Policy............................................................................................................60
Replication Sets.................................................................................................................................61
Creating a Replication Set...................................................................................................... 61
Viewing Replication Set details...............................................................................................65
Replicating data...................................................................................................................... 65
Reconfiguring data..................................................................................................................65
Deleting a Replication Set...................................................................................................... 66
Editing a Replication Set.........................................................................................................66
Canceling a Replication.......................................................................................................... 66
Using a replicated volume...................................................................................................... 66
Express Protect................................................................................................................................. 67
Creating an Express Protect ..................................................................................................67
Managing concurrent backups................................................................................................69
Editing an Express Protect..................................................................................................... 69
Deleting an Express Protect................................................................................................... 70
Restoring Express Protect...................................................................................................... 70
Express Protect Retry.............................................................................................................70
Canceling Express Protect..................................................................................................... 71
Express Protect ERT.............................................................................................................. 71
Attaching Express Protect............................................................................................71
Detaching Express Protect.......................................................................................... 72
Catalyst Copy.................................................................................................................................... 72
4
Contents
Creating a Catalyst Copy........................................................................................................72
Catalyst Copy topology...........................................................................................................73
Editing a Catalyst Copy.......................................................................................................... 73
Catalyst Copy ERT................................................................................................................. 74
Attaching a Catalyst Copy............................................................................................74
Detaching a Catalyst Copy.......................................................................................... 74
Deleting a Catalyst Copy........................................................................................................ 74
Restoring a Catalyst Copy...................................................................................................... 74
Canceling a Catalyst Copy..................................................................................................... 75
Managing RMC appliance......................................................................... 76
Users................................................................................................................................................. 76
Creating a user....................................................................................................................... 76
Editing user details................................................................................................................. 77
Deleting user details............................................................................................................... 77
Roles................................................................................................................................................. 77
Remote Appliance............................................................................................................................. 77
Registering a remote appliance.............................................................................................. 77
Editing the appliance details................................................................................................... 78
Catalog Protection............................................................................................................................. 79
Configuring Catalog ............................................................................................................... 80
Modifying Catalog .................................................................................................................. 83
Removing Catalog.................................................................................................................. 83
Restoring Catalog................................................................................................................... 84
Restore Guidelines...................................................................................................... 85
Importing Catalog protected data........................................................................................... 86
Refresh a Catalog...................................................................................................................86
Email notifications..............................................................................................................................86
Adding email notification.........................................................................................................87
Editing email notification......................................................................................................... 87
Deleting email notification.......................................................................................................88
Settings..............................................................................................................................................88
Actions.................................................................................................................................... 89
Edit RMC Appliance Settings.......................................................................................89
Support Ticket..............................................................................................................89
Exporting a configuration file........................................................................................90
Importing a configuration file........................................................................................91
Shutting down the appliance........................................................................................91
Restarting the appliance.............................................................................................. 91
Upgrading the appliance.............................................................................................. 92
Web SSL Certificate for RMC...................................................................................... 93
Diagnosing the problems............................................................................................. 97
Remote Data Collection............................................................................................... 98
Configuring Appliance Persona................................................................................. 100
Monitoring RMC appliance..................................................................... 102
Dashboard....................................................................................................................................... 102
Dashboard screen details..................................................................................................... 102
Interpreting Donut colors............................................................................................102
Personalizing the Dashboard.....................................................................................102
Activity History................................................................................................................................. 103
Activity............................................................................................................................................. 104
Activity menu........................................................................................................................ 106
All Jobs...................................................................................................................... 106
Contents
5
All Category............................................................................................................... 106
All time....................................................................................................................... 106
Schedules........................................................................................................................................106
Editing a schedule................................................................................................................ 107
Deleting a schedule.............................................................................................................. 107
Understanding the security features and best practices of the RMC
appliance.................................................................................................. 108
Securing the appliance.................................................................................................................... 108
Best practices for maintaining a secure appliance.......................................................................... 108
Appliance access over SSL.............................................................................................................109
Algorithms for securing the appliance...................................................................................109
Ports needed for RMC..................................................................................................................... 110
Configuring RMC for Remote Copy....................................................... 112
Managing Remote Snapshots with RMC.........................................................................................112
RMC configuration for managing Remote Recovery Sets.................................................... 112
Remote Copy management by single RMC appliance.............................................. 112
Remote Copy management by RMC appliance at each site..................................... 112
Working with RMC for managing RC groups........................................................................ 113
Snapshot creation and HPE 3PAR StoreServ replication modes......................................... 114
Remote Recovery Set policy recommendations................................................................... 114
Troubleshooting.......................................................................................116
Cannot access RMC appliance after deployment............................................................................116
Failed to deploy the OVF template.................................................................................................. 117
Failed to attach snapshot.................................................................................................................118
RMC allows duplicate names.......................................................................................................... 118
Failed to perform RMC operations...................................................................................................118
Internal error in backup operation....................................................................................................119
Issue with incremental backup.........................................................................................................119
Requires installing latest Internet Explorer...................................................................................... 119
Issue with restore.............................................................................................................................119
Requires valid licenses....................................................................................................................120
Issue with restore target.................................................................................................................. 120
GUI displays inconsistent data........................................................................................................ 120
Coordinated volume names.............................................................................................................120
RMC GUI does not display the latest periodic snapshot................................................................. 121
RMC appliance does not boot......................................................................................................... 121
Cannot delete a backup set.............................................................................................................121
Set COPY CPG on volumes............................................................................................................122
Backup terminated abruptly.............................................................................................................122
Issue with detaching an Express Protect.........................................................................................122
Unknown error with backup............................................................................................................. 122
Errors related to Storage Pool......................................................................................................... 123
RMC reports that HPE StoreOnce is offline.................................................................................... 123
Not enough streams error................................................................................................................123
Express Protect backup may fail..................................................................................................... 124
FC path to HPE StoreOnce may be lost..........................................................................................124
WSAPI service is down................................................................................................................... 124
Failed to create Replication Set.......................................................................................................125
Issue with Replication Set............................................................................................................... 125
Issue with attaching Express Protect...............................................................................................125
6
Contents
Viewing data replication in IE browser.............................................................................................125
Data replication fails........................................................................................................................ 126
Appliance Persona is not set to default........................................................................................... 126
Express Protects fail after editing backup policy............................................................................. 126
Failed to update the status of Remote Data Collection................................................................... 127
RMC VM crashes ........................................................................................................................... 127
Websites................................................................................................... 128
Support and other resources................................................................. 129
Accessing Hewlett Packard Enterprise Support.............................................................................. 129
Accessing updates.......................................................................................................................... 129
Customer self repair........................................................................................................................ 129
Remote support............................................................................................................................... 130
Warranty information....................................................................................................................... 130
Regulatory information.................................................................................................................... 131
Documentation feedback.................................................................................................................131
Using REST APIs..................................................................................... 132
Resource operations....................................................................................................................... 132
Return Codes.................................................................................................................................. 132
URI format....................................................................................................................................... 133
Resource model format................................................................................................................... 134
Logging in to the appliance using REST APIs.................................................................................134
Asynchronous versus synchronous operations............................................................................... 135
Task Tracker resource .................................................................................................................... 135
Error handling.................................................................................................................................. 135
Querying resources using common REST API parameters............................................................ 135
Glossary................................................................................................... 136
Contents
7
Overview
HPE Recovery Manager Central (RMC) software integrates HPE 3PAR StoreServ or HPE StoreVirtual
primary storage with HPE StoreOnce backup systems to provide converged data protection that delivers
assured recovery from application-consistent recovery points.
NOTE:
RMC supports the following two flavors of HPE StoreVirtual: HPE Hyper Converged 250 System and
HPE StoreVirtual VSA.
Backups to HPE StoreOnce are block-level copies of volumes, de-duplicated to save space. The backups can
be used to restore back to the original or a different HPE 3PAR StoreServ array, even if the original base
volume is lost.
RMC enables you to replicate data from the source storage system to destination storage system, between
HPE 3PAR StoreServ and HPE StoreVirtual platforms. The replication is based on point-in-time Snapshots.
Features
Easy and intuitive installation and deployment
Preconfigured, ready to use appliance with simple installation wizard.
Snapshots management
You can create instant and rapid snapshots. Data protection with snapshots is faster when compared to other
backup solutions.
Remote snapshots
A consistent copy of the data is readily available at the remote site.
Efficient and fast backups
The Express Protect feature enables a direct backup from HPE 3PAR StoreServ to HPE StoreOnce. Fast and
efficient backups are created as RMC reads only the changed data during the backup.
Data replication between Storage Systems
RMC supports bidirectional replication between the Storage Systems, HPE 3PAR StoreServ, and HPE
StoreVirtual.
Element Recovery Technology
The Element Recovery Technology provides instant access to the backups and granular restores.
Extra tier of data protection
Catalyst Copies allow you to efficiently replicate backups to multiple HPE StoreOnce Catalyst stores (local or
remote).
Application plug-ins
RMC offers application integration through plug-ins and supports application-consistent data protection for
Oracle database, Microsoft SQL server, and VMware vSphere.
Simple management
Intuitive, web-based GUI to configure and manage RMC.
REST APIs for easy integration
8
Overview
REST APIs are available for all the features of RMC. Use the APIs to create custom automation of RMC
features and for integration with other data protection solutions.
Application plug-ins
•
HPE Recovery Manager Central for VMware
(RMC-V) allows VMware administrators to create application consistent snapshots and initiate rapid online
recovery of VMs from the VMware vCenter Server virtualization management console. With the RMC
Express Protect feature, you can back up and restore VM snapshots using HPE StoreOnce.
•
•
•
Element Recovery Technology (ERT) enables recovery of an individual VM or files within a VM from an
Express Protect backup on StoreOnce. For more information, see HPE Recovery Manager Central 4.0.0
for VMware User Guide.
HPE Recovery Manager Central for Microsoft SQL (RMC-S) allows SQL database administrators to
protect Microsoft SQL instances and databases with application-consistent recovery points. For more
information, see HPE Recovery Manager Central 4.0.0 for Microsoft SQL User Guide.
HPE Recovery Manager Central for Oracle (RMC-O) allows Oracle database administrators to create,
schedule, and manage snapshots on HPE 3PAR StoreServ. For more information, see HPE Recovery
Manager Central 4.0.0 for Oracle User Guide.
HPE Recovery Manager Central for SAP HANA (RMC-SH) is a data protection solution that provides
rapid recovery from point-in-time snapshots of an SAP HANA database. For more information, see HPE
Recovery Manager Central 4.0.0 for SAP HANA User Guide.
Hewlett Packard Enterprise recommends that you read the chapter Understanding the security features
and best practices of the RMC appliance.
Application plug-ins
9
Licensing
HPE 3PAR StoreServ licensing
HPE 3PAR StoreServ arrays are delivered with an All Inclusive license. You need to purchase the RMC
Application Suite License if you are using HPE 3PAR StoreServ 7000 Storage and HPE 3PAR StoreServ
10000 Storage arrays.
RMC license must be installed on the HPE 3PAR StoreServ Storage Systems. The RMC instance checks the
licenses on the storage array that is in use. For older HPE 3PAR StoreServ 7000 storage and HPE 3PAR
StoreServ 10000 storage arrays, you have to purchase the RMC Application Suite license. The RMC
Application Suite license covers licensing of RMC and all the RMC application plug-ins. This license has to be
installed on HPE 3PAR StoreServ Storage Systems.
If you do no have the RMC Application Suite license, you can purchase individual application plug-in licenses.
HPE StoreVirtual licensing
All HPE StoreVirtual Storage Systems are shipped with preinstalled RMC license.
NOTE: RMC does not allow users to install or delete RMC licenses. These licenses are directly installed
on the HPE 3PAR StoreServ and HPE StoreVirtual Systems. For information on installing these
licenses, see the HPE 3PAR StoreServ Storage and HPE StoreVirtual Storage documentation.
HPE StoreOnce licensing
StoreOnce Catalyst license must be installed on HPE StoreOnce Backup systems. HPE RMC does not allow
users to install or delete StoreOnce Catalyst license. This license is directly installed on the HPE StoreOnce
Backup system. For information on installing this license, see the HPE StoreOnce documentation.
License models supported by RMC
The following types of licenses are available for RMC:
RMC Application Suite license
Licenses required for RMC appliance to communicate with HPE 3PAR
StoreServ and HPE StoreVirtual.
HPE StoreOnce Catalyst license
Licenses required for RMC appliance to communicate with HPE
StoreOnce.
Other licenses (applicable only to Virtual Copy license is required to create a snapshot of a volume.
HPE 3PAR StoreServ):
Virtual Lock license is required to enforce the retention period for a
• Virtual Copy
snapshot. Locking a volume, prevents the volume from being deleted
intentionally
or unintentionally before the retention period elapses.
• Virtual Lock
• Remote Copy
Remote Copy license is required for Remote Copy operations.
• Thin provisioning
Thin provisioning license is required for creating thin-provisioned
volumes.
NOTE:
For more information on optional and mandatory licenses, see SPOCK.
10
Licensing
Licensing scenarios
Table Licensing scenarios describe how the appliance handles licensing for different user actions:
Table 1: Licensing scenarios
User action
License policy or type
Result
Create Snapshot
•
RMC Application Suite
license
Virtual Copy license
If a valid license exists,
you can create a
snapshot.
RMC Application Suite
license
Virtual Copy license
Virtual Lock
If a valid license exists, (Applicable only HPE
you can create a
3PAR StoreServ) The
snapshot.
license required is
either permanent or
valid temporary
license.
•
Create snapshot with
retention time
•
•
•
Notes
Create Backup
StoreOnce Catalyst license
If a valid license exists, The license required is
you can perform
either permanent or
backup.
valid Instant-On
license.
Replicate data
•
If a valid license exists, The license required is
you can replicate data. either permanent or
valid temporary
license.
•
RMC Application Suite
license
Remote Copy license
Licensing scenarios
11
Installing HPE Recovery Manager Central
The RMC installation wizard guides you through a set of screens with custom fields for installing RMC.
Installation workflow
Figure Installation workflow represents the RMC installation workflow and options. You can install RMC on
either of the following:
•
•
ESXi
VMware vCenter
NOTE:
It is no longer a requirement for you to have vCenter to install RMC.
The highlighted section (in green color) of Figure Installation workflow explains the RMC standalone
installation.
12
Installing HPE Recovery Manager Central
HPE RMC installer
HPE RMC integrated
with VMware
(VMware vCenter is required)
HPE RMC only
(VMware vCenter or
ESXi is required)
Install
standalone RMC
Upgrade
standalone RMC
RMC-V
plug-in
exists?
No
Install RMC-V plug-in
and RMC appliance/VM
Yes
Upgrade
required?
Yes
RMC-V upgrade/
RMC upgrade
Standalone
RMC exists?
Yes
Install RMC-V plug-in
and register existing
RMC appliance
No
Multi RMC
deployment
If a Backup System is not already configured
(Optional) Install HPE
StoreOnce VSA
Figure 1: Installation workflow
Connectivity diagram
Connectivity diagram details the connections between RMC, HPE 3PAR StoreServ/StoreVirtual, and HPE
StoreOnce for deploying RMC on a VMware host.
Connectivity diagram
13
Figure 2: Connectivity diagram for deploying RMC on VMware host
•
The connectivity between HPE 3PAR StoreServ and RMC appliance for data traffic is either over:
◦
◦
FC
iSCSI
NOTE:
For iSCSI, the current release of RMC does not support HPE 3PAR StoreServ ports that are
configured with a VLAN tag.
•
The connectivity between HPE StoreVirtual and RMC appliance for data traffic is over iSCSI.
•
The connectivity between HPE StoreOnce and RMC appliance is over:
◦
CoFC (Catalyst Over Fibre Channel)
NOTE:
The first CoFC back up performed on an RMC instance sets the value of Number of Devices per
Initiator Port to 64. In case you are modifying the value, you must manually reboot RMC for the
modifications to take effect. If the required number of paths are not available and if you are
manually changing this value, the changes may impact backup operations. If you are configuring
additional FC ports for HPE StoreOnce, you have to configure Number of Devices per Initiator
Port in the HPE StoreOnce Management Console.
•
◦ CoEthernet (Catalyst Over Ethernet)
The connectivity between RMC, HPE 3PAR StoreServ, and HPE StoreOnce for management traffic is over
IP.
Connectivity diagram for data replication
14
Installing HPE Recovery Manager Central
Figure 3: Connectivity diagram for data replication
The connectivity between HPE StoreVirtual and RMC appliance is over iSCSI.
RMC installation options
•
•
Install: Installs a new instance of RMC VM.
Upgrade: Performs RPM upgrade process.
Prerequisites for installing RMC
•
•
•
Ensure that your system meets the system requirements for installing RMC.
Download RMC software from Software Depot.
Extract the HPE RMC Installer 4.0.0 ZIP file. Following are the contents of the ZIP file:
Table 2: Installer files
•
Installer files
Number of
files
Description
Application
1
Execution file
RPM file
1
Required for upgrading
VMDK file
3
Required for deploying RMC VM and StoreOnce VSA.
MF file
3
OVF file
4
Required for deploying RMC through vCenter or ESXi.
JSON file
1
Configuration file of the installer
Ensure that all the files are extracted to the same folder.
For a thick provisioned disk, ensure that a free space of 120 GB space is available.
RMC installation options
15
NOTE:
If a backup system is not configured with RMC, the system prompts to install an optional HPE
StoreOnce VSA during RMC deployment. If you select VSA installation, ensure that:
◦
◦
•
Additional 120GB is available for VSA deployment. The total storage requirement for VSA
deployment is 240 GB.
Ensure the availability of additional storage space if you utilize 1 TB storage space on VSA with
RMC Express Protect feature.
For FC deployments, your environment must meet the following requirements:
◦
◦
•
All the FC HBAs required for FC-based backups or replication must be from the same vendor.
Configure multipathing and follow the recommended zoning best practices to access Storage Systems
and Backup Systems. For more information, see Fibre Channel connectivity.
For iSCSI deployments, your environment must meet the following requirements:
◦
◦
HPE 3PAR StoreServ must be configured for iSCSI.
Assigned IP address for iSCSI port must be reachable from the RMC appliance.
Using the installation wizard to install RMC
Procedure
1.
2.
3.
4.
In the extracted HPE RMC Installer 4.0.0 folder, double click the HPE RMC Installer
4.0.0.exe file.
The introduction screen appears.
On the Introduction screen, click Next.
On the License Agreement screen, review the license agreement and if you agree, select I accept the
terms of the License Agreement, and then click Next.
On the Deploy HPE Recovery Manager Central screen:
a. Select HPE RMC Only (Install/Upgrade).
NOTE: You can install RMC on either ESXi or on vCenter. It is no longer a requirement for you
to have vCenter to install RMC only.
b. Specify the following details of ESXi or vCenter:
5.
6.
7.
• Hostname/IP address
• Username
• Password
c. Click Next.
On the Install/Upgrade screen, select Install and then click Next.
On the ESXi Server and Datastore Selection screen, select an ESXi host and a datastore and then
click Next.
On the RMC Configuration screen:
a. Select a CPU and Memory Configuration.
16
Using the installation wizard to install RMC
NOTE:
•
•
•
8.
To increase the number of concurrent backups to HPE StoreOnce, select a higher CPU and
memory configuration.
To achieve maximum performance, Hewlett Packard Enterprise recommends you to use
physical vCPUs for deploying RMC VM. It is because if logical cores (hyperthreading) are
enabled in the ESXi host, RMC installer considers only the physical cores while validating
the selection. The RMC installer permits the selection only if physical cores of the total
available vCPUs are equal or more than the selection made.
The CPU and Memory Configuration option of 2vCPU, 8GB vRAM can be used only to
perform Snapshots. This configuration does not support Express Protects or replications.
b. Specify RMC Hostname/VM name and Timezone.
c. Specify login credentials for the RMC Admin user account.
d. Click Next.
On the Network Configuration screen, select one of the following configurations and then click Next:
Configuration
Connections
Management and Data
Ports
Single virtual NIC
A Single virtual network
interface is connected to
Storage System and
storage device.
Virtual network interface
for management
operations, and FC
interface for datapath.
If using FC for data
traffic, Hewlett Packard
Enterprise recommends
8G or 16G physical
HBA.
Two virtual NIC
Two virtual network
interfaces are
connected to two
different subnets.
Shared management
and datapath.
Assign two different port
groups.
Three virtual NIC
Three virtual network
interfaces are
connected to three
different subnets.
Dedicated management
interface and two
datapath interfaces.
Assign three different
port groups.
NOTE:
•
•
9.
If you select the Single virtual NIC option, the Network Interface Settings screen displays 3
NICs. Though additional NICs appear on-screen, these NICs are not configured.
Ensure that you have configured NIC0 interface for your RMC appliance.
On the Network Interface Settings screen, specify the following details and then click Next:
Field
Description
FQDN
If enabled, RMC uses the specified FQDN for all operations.
Network Port
Select the network port.
Switch
The network configuration that you selected in step 8.
Table Continued
Installing HPE Recovery Manager Central
17
Field
Description
Boot protocol
•
•
DHCP: If selected, automatically provides IP address.
Static: If selected, specify IP address and Subnet Mask.
NOTE:
Hewlett Packard Enterprise recommends you to use Static.
Default Gateway
The IPv4 gateway IP address.
Preferred DNS
The IPv4 address of the DNS server
Alternate DNS
If the preferred DNS times out, the alternate DNS is used.
Search Domains
Specify the search domain. For example, lab.hpe.com
10. (Optional) On the Array Configuration screen,
a. Specify the following Storage System details:
• Storage Type: Select HPE 3PAR StoreServ or HPE StoreVirtual.
• FQDN/IP address
• Username
• Password
b. Click Add.
c. Click Next.
11. (Optional) On the Backup System Configuration screen,
a. Specify the following details of the Backup System (HPE StoreOnce):
• FQDN/IP address
• Username
• Password
b. Click Add.
c. Click Next.
12. On the Configure Remote Data Collection screen, specify the following details and then click Next:
Table 3: Remote Data Collection
Title
Name
Description
General Settings
General Settings
If you select Yes, Hewlett Packard
Enterprise and partners may contact you
to discuss optimization options for your
RMC appliance.
Proxy
Do you need a proxy server for
Remote Data Collection?
Select this option if network proxy is
required to access the internet.
Protocol
Select the protocol used by the proxy
server.
Table Continued
18
Installing HPE Recovery Manager Central
Address
Specify IP address/Host name of the proxy
server.
Port
Specify the port used by the proxy server.
Proxy server authentication
Select this option if proxy server
authentication is required. If selected,
specify the proxy server log in credentials.
•
•
Customer
Information
•
•
•
•
•
•
Email Address
Phone Number
Company Name
First Name
Last Name
Country
Advanced
Remote Data Collection Level
Username
Password
Specify your contact details.
Select one of the following options:
•
•
Passive (Recommended): The
appliance automatically sends
information to Hewlett Packard
Enterprise.
No Support (Not recommended): The
appliance does not automatically send
information to Hewlett Packard
Enterprise.
NOTE:
All information collected from the RMC appliance is sent to the Enterprise server (https://storagesupport.glb.itcs.hpe.com).
13. On the Summary screen, review the details.
a. Review the details and then click Next.
Installation starts and the wizard shows the progress.
b. Click Done.
14. (Optional) On the Diagnostics screen:
a. Click Start Diagnostics.
The wizard performs validation checks specific to services, hardware, Storage Systems, Backup
Systems, Catalyst Copy, Element Recovery Technology, and remote appliances. The screen displays
the health of deployed RMC. You can diagnose issues related to RMC components, and resolve the
issues.
b. Click Next.
After RMC has successfully installed, you are prompted to install a trial version of HPE StoreOnce
VSA.
c. (Optional) If you want to install a 60-day trial version of HPE StoreOnce VSA, click Yes.
Installing HPE Recovery Manager Central
19
NOTE:
•
•
•
You are prompted to install HPE StoreOnce VSA only if a Backup System is not already
configured in step 11.
You must not change the RMC user credentials before the completion of Storeonce VSA
deployment.
After the installation, the HPE StoreOnce VSA is registered with RMC and by default, a
backup policy is created.
15. (Required for installing HPE StoreOnce VSA) On the StoreOnce VSA Deployment screen, select one
of the following options:
•
•
Basic: Provides an option for Quick and Easy deployment of StoreOnce VSA. HPE StoreOnce VSA is
configured with DHCP IP address. If the DHCP IP address is unavailable, the installation fails. In this
case, you can manually configure the network using the command net set wizard. Also, the HPE
StoreOnce VSA is installed on the same ESXi server as that of RMC and with same network
configuration.
Specify HPE StoreOnce VM name and then click Next.
Custom: Provide an option to customize VSA deployment by providing information such as, CPU and
Memory configuration, ESXi and datastore selection. HPE StoreOnce VSA can be installed on the
same ESXi server as that of RMC or on a different server.
Specify the following details:
•
◦ Select a CPU and Memory Configuration.
◦ Specify HPE StoreOnce VM name.
◦ Select the timezone.
◦ Set the password for HPE StoreOnce VM.
◦ Click Next.
Exit Installation: Exits HPE StoreOnce VSA installation.
NOTE: If you have chosen the basic RMC configuration 2vCPU, 8GB vRAM, HPE StoreOnce
VSA deployment continues, however the registration with RMC fails. This is because Express
Protects are not supported with the basic configuration. You can manually increase resources in
RMC and register HPE StoreOnce VSA to RMC.
16. (Required for custom installation of HPE StoreOnce VSA) On the ESXi Server and Datastore Selection
screen, select an ESXi host and datastore and then click Next.
17. (Required for custom installation of HPE StoreOnce VSA) On the Network Interface Settings screen,
specify the details in Network Interface Settings and then click Next.
NOTE: The default Data and Management interface for VSA is network interface1 eth0 . To use the
interface eth1, use the HPE StoreOnce VSA command net set wizard. Ensure that the installer
Host and vCenter server have access to the default Network Interface1 eth0 for deploying and
configuring StoreOnce VSA. For more information, see the HPE StoreOnce VSA deployment and
configuration guide.
18. On the Summary screen, review the details and then click Start.
Installation starts and wizard shows the progress.
19. Click Next.
20. On the Install/Upgrade Complete Summary screen, click Done.
NOTE: After the installation, RMC does not automatically remove the extracted files.
You can also install RMC by deploying the OVF template. To use the OVF template, note the following:
20
Installing HPE Recovery Manager Central
•
•
Hewlett Packard Enterprise recommends you to select the Thick Provision Lazy Zeroed disk
format. In the case that you are using a thin-provisioned virtual disk, ensure that a space of 120GB is
available on the datastore for RMC to use. If the datastore runs out of space, RMC may become
unresponsive.
If the number of available networks on your ESX server is less than three, the Network Mapping page
displays the warning Multiple source networks are mapped to the host network:
Network_name. You can ignore this warning and proceed with deploying the RMC OVF template.
Installing RMC on Microsoft Hyper-V using the PowerShell
Installer script
Prerequisites
Prerequisites
•
•
•
•
•
•
•
•
Ensure that you have administrator privileges to install RMC on Hyper-V server.
Ensure that the following components are configured on Hyper-V server:
◦ Network switch and a suitable adapter
◦ Virtual FC SAN and FC HBA
To map multiple virtual N_Port IDs to a single physical FC N_port, vFC for RMC on Hyper-V host uses the
existing N_Port ID Virtualization (NPIV) T11 standard. Ensure that you have NPIV enabled FC HBAs and
FC switches for HPE 3PAR StoreServ FC communication and HPE StoreOnce CoFC connections to RMC.
Install the latest version of HPE Service Pack for ProLiant (SPP) with FC HBA driver and firmware. For
more information, see SPOCK.
On the Hyper-V host, install the following April 2017 Microsoft hotfixes or other latest rollups:
◦ For Windows Server 2016 - KB4015217
◦ For Windows Server 2012 R2 - KB4015550
Ensure that the Execution Policy is set to Unrestricted or Bypass. To check the current Execution Policy,
use Get-ExecutionPolicy. You can set the policy using Set-ExecutionPolicy PowerShell Cmdlet.
Download RMC-Hyper-V-Installer.zip file from http://www.hpe.com/storage/rmc/swdepot.
Extract the ZIP file and copy the following contents to your Hyper-V server:
◦
◦
RMC-Hyper-V-Installer.zip
rmc-4.0.0_VHD-<build number>_disk0.vhd.zip
About this task
NOTE:
•
•
•
RMC 4.0.0 supports iSCSI and vFC.
RMC does not support Hyper-V Discrete Device Assignment (DDA) and Cluster features.
Using the PowerShell Installer script, you cannot configure network, time zone and host name on
Microsoft Hyper-V Server Core environments.
Procedure
1.
2.
3.
4.
5.
Extract the contents of the RMC-Hyper-V-Installer.zip file to Hyper-V server.
Run the PowerShell script using the command .\ RMC Hyper-V Installer.ps1.
Specify the directory path to RMC VHD ZIP file location.
Select the RMC VHD ZIP file from the list of available ZIP files in the specified directory.
Specify the path to the directory where you want to create the RMC VM.
Installing RMC on Microsoft Hyper-V using the PowerShell Installer script
21
NOTE: Ensure that the specified directory does not exist on the server. The deployment script
creates a directory with the name that you specified and copies the RMC system disk VHD file to
create an RMC VM.
6.
7.
Specify a name for the RMC VM.
Configure RMC VM resources by choosing from a list of supported resource configurations.
NOTE:
The CPU and Memory Configuration option of 2vCPU, 8GB can be used only to perform
Snapshots. This configuration does not support Express Protects or array to array peer copy
replications.
8.
Configure network interface eth0, specify Y.
If you choose to configure the network after the installation, specify S.
a. Choose the IP Configuration mode: DHCP or Static.
b. Select the required VM switch from the list of available virtual switches on the Hyper-V host.
9. (Optional) Repeat step 8 for the network interfaces eth1 and eth2.
10. Configure the default Gateway for RMC, specify Y.
If you choose to configure the network after the installation, specify S.
a. Specify Gateway in the format 192.168.x.x .
b. Specify Y.
11. Configure DNS server, specify Y.
a. Specify IP address of the DNS server.
b. (Optional) If you want to configure more than one DNS server, specify Y.
12. Specify a Hostname for RMC.
If you choose to skip this step (specify S), the default hostname is assigned.
13. Configure the Time Zone, specify Y.
If you choose to configure the Time Zone after installation, specify S.
a. Specify the location of the system.
b. Specify the country.
c. Review the details you specified and then specify Y.
14. (Optional) Configure virtual FC adapter, specify Y.
15. (Optional) Power on the RMC VM, specify Y.
NOTE:
•
•
•
22
For certain PowerShell versions on Windows Server 2012 R2, the Hyper-V RMC PowerShell
script installer logs may not contain complete installation information due to a known issue with
PowerShell Transcript cmdlets . Hewlett Packard Enterprise recommends you to capture the
PowerShell screen output of any installation errors. In the case of an installation failure, contact
your Hewlett Packard Enterprise representative and share the PowerShell screen output and
logs for debugging and analysis.
After installing RMC on Hyper-V, for FC connection, configure unique WWN and also follow the
recommended zoning best practices. For more information on the best practices, see the SAN
Design Reference Guide.
Hewlett Packard Enterprise recommends you to configure a single vHBA and a single physical
port in each virtual SAN.
Installing HPE Recovery Manager Central
Configuring network using the console
About this task
To change the network configuration (if necessary), after the installation, log in to the RMC appliance console
using the default user name (netconf) and password (netconf).
From the RMC appliance console, configure the following using the CLI netconf option:
•
•
•
•
•
•
•
IP configuration
Network service restart
Static routes
NTP configuration
Netconf password configuration
Time zone configuration
Manage Services
To configure the settings:
1. Log in to the RMC appliance console using the default credentials netconf/netconf. The following
screen appears:
Figure 4: Netconf for configuration
2. Use Option <1> to configure the following:
• Modify netconf password
• NTP server
• Time zone
• Default gateway
• DNS configuration
• Static routes
3. Use Option <2> to configure or reset the network interfaces.
4. After configuring the NTP server, use option <s> to save the configuration and restart the network
services.
Enabling jumbo frames using the console
About this task
Enabling jumbo frames for larger Ethernet frames payload improves the network performance. All the devices
on the network such as, Storage Systems, switches, hosts must be configured to enable jumbo frames. It
helps in transferring frames that are larger than 1,500 bytes and hence avoids packet fragmentation or packet
dropping.
Configuring network using the console
23
When installing RMC on VMware, enable jumbo frames either on a vSphere distributed switch or vSphere
standard switch and VMKernel adapter. When installing RMC on Microsoft Hyper-V, enable jumbo frames on
physical and virtual network adapters using the Advanced tab in the network adapter properties. Set the
required values, for example, 9014.
Procedure
1.
2.
3.
4.
5.
Log in to the RMC appliance console using the default credentials netconf/netconf.
Use Option <2>.
Select the interface on which you want to enable jumbo frame.
Use Option <4> to enable the jumbo frame.
Specify a value in the range 1500 to 9000.
Figure 5: Jumbo frames
6. Use Option <s> to save the configuration.
Verifying network reachability using the console
Procedure
1.
2.
3.
4.
5.
Log in to the RMC appliance console using the default credentials netconf/netconf.
Use Option <3>.
Use Option <1> to verify the network reachability.
Specify IP address of the target system.
Specify the number of data bytes to send for the ping request.
NOTE:
Ensure that the number of data bytes that you specify is same as the MTU size of the jumbo frame
on the interface.
24
Verifying network reachability using the console
If the network is reachable, you will see the message PING xxx.xxx.xxx.xxx (xxx.xxx.xxx.xxx)
xxxx bytes of data.
Enabling TLS v1.0 using the console
Procedure
1.
2.
3.
4.
5.
Log in to the RMC appliance console using the default credentials netconf|netconf.
In the Main menu, use Option <1>.
In the System wide configuration menu, use Option <8>.
To enable TLS v1.0, use Option <1>.
Use Option <s> to save the configuration.
Upgrading RMC using the installation wizard
Prerequisites
•
Extract the HPE RMC Installer 4.0.0 ZIP folder. Following are the contents of the ZIP file:
◦
◦
◦
◦
◦
◦
•
Application
RPM file
VMDK file
MF file
OVF file
JSON file
Ensure that all the files are extracted to the same folder.
Ensure that the RAM has a minimum free space of 1.2GB available for the installer.
Enabling TLS v1.0 using the console
25
NOTE: If you are upgrading from RMC 3.0.0 to RMC 4.0.0 and using the CPU and Memory
Configuration of 2vCPU, 8GB, then Hewlett Packard Enterprise recommends that you configure the
system to a higher value to perform Express Protects and replications.
About this task
Upgrade procedures
Procedure
1. In the extracted HPE RMC Installer 4.0.0 folder, double click the HPE RMC Installer
4.0.0.exe file.
The introduction screen appears.
2. On the Introduction screen, click Next.
3. On the License Agreement screen, review the license agreement and if you agree, select I accept the
terms of the License Agreement, and then click Next.
4. On the Deploy HPE Recovery Manager Central screen:
a. Select HPE RMC Only (Install/Upgrade).
b. Specify the following details of vCenter:
• Hostname/IP address
• Username
• Password
c. Click Next.
5. On the Install/Upgrade screen:
a. Select Upgrade.
b. Specify the following details of RMC:
• RMC Host/IP
• UserName
• Password
c. Click Next.
6. On the Summary screen, review the details and then click Next.
Upgrade starts and the wizard shows the progress.
7. On the Install/Upgrade Complete Summary screen, click Done.
NOTE: After the upgrade, RMC does not automatically remove the extracted files.
Fibre Channel connectivity
RMC appliance supports Fibre Channel multipathing. Configuring multiple (redundant) Fibre Channel paths to
the Storage Systems ensure effective path failover.
For VMware, Fibre Channel connection to RMC is possible only through VMware VMDirectPath. To configure
VMware VMDirectPath, see KB 1010789.
IMPORTANT:
There may be issues while using the VMware VMDirectPath feature. For more information, click the
customer advisory link. For information on the VMware patch that you must apply on the ESXi server,
see SPOCK.
26
Fibre Channel connectivity
Figure 6: FC multipathing
Multipathing enhances:
•
•
Backup and restore throughout and hence improves Recovery Point Objective (RPO) and Recovery Time
Objective (RTO).
Fault tolerance during backup or restore operations, due to any path failure.
Hewlett Packard Enterprise recommends you to configure a dedicated path to each storage system port and
backup system port for faster backup window. Follow the recommended zoning best practices to access the
storage and backup systems. For more information on the best practices, see the SAN Design Reference
Guide.
NOTE:
A maximum of two paths are supported from RMC to HPE 3PAR StoreServ Storage System.
Multipathing for data replication
RMC
SAN
HPE 3PAR StoreServ
HPE StoreVirtual
Installing HPE Recovery Manager Central
27
RMC infrastructure
This chapter provides an overview of the RMC workflow. RMC GUI workflow illustration briefs about the
resources in RMC.
Figure 7: RMC GUI workflow
The following table explains the RMC workflow to back up Snapshots and to back up the data of Express
Protect using Catalyst Copy:
Step
Component
Description
Task
1
Storage
Systems
Registers or adds a Storage System (HPE
3PAR StoreServ or HPE StoreVirtual).
Adding a storage system
2
Recovery Set
Creates a Recovery Set for the volumes in
the Storage System.
Creating a recovery set
3
Snapshot Set
Creates a Snapshot Set from the Recovery
Set that you created in step 2.
Creating a Snapshot Set
4
Backup
Systems
Registers or adds a Backup System.
Adding a Backup System
5
Catalyst
Stores
Creates a Catalyst store to back up all your
snapshots. This step is optional as you can
use the existing Catalyst stores on HPE
StoreOnce.
Creating HPE StoreOnce
Catalyst Store
Table Continued
28
RMC infrastructure
Step
Component
Description
Task
6
Backup Policy
Specifies the target Backup Stores and
backup related attributes such as transport
type, expiration time, number of streams.
You can use a Backup Policy to create
multiple Express Protects.
Creating a Backup Policy
7
Replication
Set
Creates a Replication Set to replicate data
between source and target Storage
Systems.
Creating a Replication Set
8
Express
Protect
Creates an Express Protect using the
Snapshot Set (that you created in step 3)
and the Backup Policy (that you specified in
step 6).
Creating an Express Protect
9
Catalyst Copy
Creates a copy of Express Protect on HPE
StoreOnce. You can create Catalyst Copies
on different Catalyst Stores of the same
HPE StoreOnce and also create copies of
Express Protect on remote or another HPE
StoreOnce.
Creating a Catalyst Copy
RMC infrastructure
29
Navigating the RMC GUI
RMC GUI is used to manage and monitor tasks in RMC appliance (VM deployed from the OVF template).
Using the RMC GUI, you can perform the following:
•
•
•
•
•
•
•
•
•
•
•
•
View all the tasks performed in RMC appliance using dashboard.
Add Storage Systems and Backup Systems.
Create Snapshots, Express Protect backups, and Catalyst Copies.
Add users and assign roles.
Schedule Snapshots and Express Protect backups.
Schedule and configure Catalog Protection of the RMC appliance to network share or Catalyst store.
Access all the features of RMC-S, RMC-O, and RMC-SH.
Upgrade to the latest version of RMC.
Restart or shut down the appliance.
Replicate data between source Storage System and target Storage System. You can also schedule data
replication.
Generate a support ticket.
Diagnose RMC issues by checking the status of subsystems.
Logging in to the RMC GUI
To access the RMC GUI:
1. Launch a web browser.
For information about the supported web browsers, see SPOCK.
2. Specify the URL in the format https://IP_address
3. Specify the following default credentials:
Credential
Value
User name
Admin
Password
admin
The Getting Started screen is displayed.
30
Navigating the RMC GUI
Configure Appliance Persona and Remote Data Collection on the Getting Started screen when you log in
for the first time. After configuring Appliance Persona and Remote Data Collection, the system does not
prompt the Getting Started screen.
NOTE: You do not have to configure Appliance Persona for a 2vCPU, 8GB vRAM RMC configuration.
If you have installed RMC by deploying the OVF template, after your first login, you are prompted to change
the password.
RMC GUI supports a minimum screen resolution of 1024 × 768 pixels. For optimum performance of the
GUI, set minimum screen resolution of:
•
•
Desktop monitors to 1280 × 1024 pixels
Laptop displays to 1280 × 800 pixels
Related Topics
•
•
Appliance Persona
Remote Data Collection
Graphical user interface
To learn the names of common areas, icons, and controls on UI screen. In the figure Screen topography, see
the numbered descriptions that appear after the image.
Graphical user interface
31
Figure 8: Screen topography
1
HPE Recovery Manager Central: The primary navigation menu. To expand the menu, click the v icon.
2
All Statuses: Filters resources based on the status — Error, Warning, Ok, Unknown, or Disabled.
3
Search: Search for a resource in a page.
4
View selector: Controls the information displayed about a resource to focus on specific information.
5
Actions menu: Lists the actions that you can perform on the selected resource. Actions include adding,
creating, deleting, removing, and editing the resource. If the action is not applicable for the selected
object, the options are disabled.
6
Activity Control: Expands (or hides) a sidebar of recent user activity (from the current login session
only). When you perform an action such as, add, edit, delete, or others, the activity notification is added
to the Activity section.
7
Session control: Tracks duration of the login session.
8
Help Control: Expands (or hides) a sidebar access to UI help, Help, Browse help, and licensing
information such as EULA.
9
Activity sidebar: Displays task activities of the selected resource. Use the Activity control icon to open
(or close) this sidebar.
Table Continued
32
Navigating the RMC GUI
10
Details pane: Provides detailed information about the selected resource.
11
Master pane: Lists all resources of the selected category. For example, Snapshot Set.
Main menu
The main menu as shown in Expanded Flyout menu is used to navigate to resources and for performing
actions.
The main menu provides access to resources; each resource screen contains an Actions menu. If you do not
have the appropriate permissions to perform an action, the action does not appear on the Actions menu.
Figure 9: Expanded Flyout menu
Table 4: Flyout menu items
Menu
Menu item
Description
GENERAL
Dashboard
The page displays the following:
•
•
•
STORAGE DEVICES
Status of resources such as Snapshot Sets and Express
Protects
Application plug-in details
A summary of recent activities
Activity History
Displays details of all the activities performed in the previous
version of RMC, that is before you upgraded RMC.
Activity
Displays details of all the activities performed in RMC and
the application plug-ins.
Schedules
Lists the schedules created in RMC and the application plugins. You can edit or delete the schedules.
Storage Systems
Storage System represents a primary Storage System which
is either an HPE 3PAR StoreServ or an HPE StoreVirtual.
You can add, edit, delete, or refresh a Storage System.
Backup Systems
Backup System represents a secondary Storage System
(HPE StoreOnce) where the data from the Snapshot is
backed up.
Table Continued
Main menu
33
Menu
Menu item
Description
MANAGE
Recovery Sets
A group of base volumes on which your application is hosted.
Use the Recovery Sets page to manage the Recovery Sets.
Snapshot Sets
Manage the Snapshot Sets using the Snapshots Sets page
in the GUI.
Backup Policies
Create Backup Policies that define the strategy for creating
Express Protects.
Copy Policies
Copy Policies (Catalyst Copy Policies) are the policies
required for Catalyst Copy operations. To define a Copy
Policy, you must select an existing Backup Policy.
Replication Sets
Replication Sets are used for bidirectional data replication
between HPE 3PAR StoreServ and HPE StoreVirtual
systems.
Express Protect
Add, delete, or retry the Express Protect backups using the
Express Protect page.
Catalyst Copy
Manage the Catalyst copies using the Catalyst Copy page.
Microsoft SQL
Server
You can register Microsoft SQL Server instances.
Interface Servers
Manages RMC-S jobs requested by the user through
HpRmCli command or the RMC-S GUI.
Server
Displays the registered Oracle servers. You can register
production and backup servers to the RMC appliance.
Databases
You can register the application database that you want to
protect.
Protection Policies
Protection policy is used to specify the properties common to
all snapshots (expiration and retention times) and to
associate it with more than one database.
Hosts
A host is the operating system that provides all the resources
and services. Host in SAP HANA contains a name server,
index server, and compile server.
Databases
SAP HANA database is also known as a system. A system is
one or more instances with the same number.
Protection Policies
Protection policy is used to abstract various attributes related
to snapshots and protects.
Users
Add and manage users.
MICROSOFT
ORACLE
SAP HANA
APPLIANCE
Table Continued
34
Navigating the RMC GUI
Menu
Menu item
Description
Roles
Admin and Member roles are created.
Catalog Protection
Restore RMC using the backed-up catalogs. Hewlett
Packard Enterprise recommends you to schedule daily
catalog protections.
Notification Policies
Add, edit, or delete email notifications.
Remote Appliances
If you have configured remote copy between arrays in
geographically different locations, then you can register RMC
(at the remote site) as the remote appliance.
Settings
Access support and maintenance operations such as,
generating a support ticket, importing and exporting
configuration, shutting down and restarting the appliance.
Button functions
UI buttons in the table UI buttons function the same, whether they appear on screens or dialog boxes.
Table 5: UI buttons
Button
Description
Add and Add+
Register or add existing resources such as Storage System and Backup System
to RMC management.
•
•
The Add button adds a single resource and closes the screen or dialog box.
The Add+ button enables you to add another resource without closing the
screen.
Cancel
Closes a screen or dialog box. Any unsaved changes to the screen are
discarded.
OK
Confirms and saves your edits and closes the screen or dialog box.
Filters sidebar
Some resource screens have a Filters sidebar as shown in the figure Filters sidebar to control the amount and
type of information displayed in the details pane.
Button functions
35
Figure 10: Filters sidebar
Table 6: Filter fields
Fields
Description
All statuses
All resource members are displayed regardless of their health status.
Error
Displays resources that are in the error state.
Warning
Displays resources that are in the warning state, might require your attention.
OK
Implies normal behavior of the resource.
Unknown
Displays resources that are in the unknown state. Unknown state implies that
an action is being performed on the resource.
Disabled
A task was prevented from continuing or completing; for example, indicates a
canceled file upload.
Help sidebar
The Help sidebar provides hyperlinks to context-sensitive help and license agreement. To open the help
sidebar, click the help icon.
Figure 11: Help sidebar
36
Help sidebar
1
Opens context-sensitive help for the current resource in a new browser window or tab.
2
Opens the online help documentation in a new browser window.
3
Displays the End-User License Agreement (EULA).
RMC icon descriptions
RMC uses icons to represent the status of resources and to control the display.
•
•
•
Status and severity icons
User control icons
Informational icons
Status and severity icons
Large icon
Small icon
Resource
Activity
Task
Critical
Critical
Failed/Interrupted
Warning
Warning
Warning
OK
Informational
Success
Disabled
Canceled
Unknown
An In progress rotating icon indicates that a change is applied
or a task is running.
This icon can appear in combination with any of the resource
states.
User control icons
Icon
Name
Action
Expand menu
Expands a menu to show all options.
View details
Identifies a title that has additional information. Clicking the title
changes the view to display details.
Expand
Expands a collapsed list item.
Collapse
Collapses an expanded list item.
Table Continued
RMC icon descriptions
37
Icon
Name
Action
Delete or remove
Deletes the current entry.
Search
Searches for the text you enter in the Search box; especially useful for
finding types of resources or specific resources by name.
Search is context specific to a particular page. It does not perform a
search across multiple pages.
Pin
•
•
The left pin expands or collapses the Filters sidebar.
The right pin expands or collapses the Activity sidebar or Help
sidebar.
Sort
Determines whether items are displayed in ascending or descending
order.
Informational icons
Icon
Name
Description
Activity control
Provides a history of user and appliance initiated tasks performed
in the current session.
Session control
Displays username and logged in time; and provides the log out
option.
The RMC GUI session times—out one hour after you log in. If the
GUI is active (performing actions) after one hour, you are prompted
to renew the session.
Help control
•
•
At the top of a dialog box, this icon opens context-sensitive help
for that topic in another window or tab.
In the banner, this icon expands or collapses the Help sidebar,
where you can browse the help documentation or find help on
the page currently displayed. The help sidebar provides the
following:
◦
◦
◦
Logging out of the appliance
1. Click the Session control icon.
2. Click Logout.
Figure 12: Log out
38
Informational icons
A Help on this page hyperlink to access context-sensitive
help for the current screen.
A Browse help hyperlink to access the entire help system.
Link that displays the EULA.
Search help topics
1. To open the help sidebar, on any screen, click the help icon.
2. In the Help sidebar, select Help on this page.
Context-specific help appears in a separate window.
3. Specify a search term in the Search box. Note the following:
• Wildcard characters such as the asterisk (*) are not supported.
• Enclosing a search phrase in double quotation marks is not supported.
4. Press Enter or click List Topics to start the search process.
Search results are presented as links to the sections in which the search term appears.
5. Scan the search results for the section titles that best match your search term and click the link to view the
content.
You can use the Reset link to clear all filters.
Search help topics
39
Configuring Storage Devices
Storage Devices in RMC represent primary storage (HPE 3PAR StoreServ or HPE StoreVirtual) and backup
storage (HPE StoreOnce). Data can be replicated between the primary Storage Systems. Data replication is
useful in following scenarios:
•
•
•
Workload balancing between HPE 3PAR StoreServ or HPE StoreVirtual.
Storage tiering solutions in DevOps and Cloud service provider environment.
Remote office solution that spans primary Storage Systems with consolidation on HPE 3PAR StoreServ.
The following topics explain the Storage Device configuration tasks.
HPE Storage Systems
You can add, edit, and delete a Storage System. You can also create Storage System Transport Protocol that
connects a snapshot to RMC appliance when using an Express Protect or in data replication.
Adding a Storage System
About this task
To add a Storage System:
Procedure
1. Select HPE Recovery Manager Central > Storage Systems.
2. Click +Add Storage System button or Add from the Actions menu.
3. Specify the following details in the Add Storage System page.
Figure 13: Add Storage System
40
Configuring Storage Devices
Title
Name
Description
General
IP Address or
Host Name
The IP address or the host name of the Storage System.
•
•
Credentials
For HPE 3PAR StoreServ: specify IP address of HPE 3PAR
StoreServ.
For HPE StoreVirtual: specify IP address of any node in the
management group.
Type
Select either STORESERV or STOREVIRTUAL.
Username
•
•
Password
For HPE 3PAR StoreServ: specify credentials with Super
privileges.
For HPE StoreVirtual: specify credentials with admin
privileges.
Specify the password.
4. Click Add.
The Storage System page (HPE Recovery Manager Central > Storage Systems) displays the details of the
Storage System.
Editing a Storage System
About this task
To edit a Storage System:
Procedure
1.
2.
3.
4.
Select HPE Recovery Manager Central > Storage Systems.
Select a Storage System from the master pane.
Click Edit from the Actions menu.
Edit IP address and user credentials and then click OK.
NOTE:
If an HPE StoreVirtual Node in the managed group (registered with RMC) is permanently down and
unavailable, RMC operations on the Storage System fail. In this case, update Storage System IP
address of the surviving Node.
Deleting a Storage System
About this task
Before deleting a Storage System, ensure that the dependent Snapshots, Recovery Sets, and Storage
System Transport Protocols are removed. To delete a Storage System:
Procedure
1.
2.
3.
4.
Select HPE Recovery Manager Central > Storage Systems.
Select a Storage System from the master pane.
Click Delete from the Actions menu.
Click Yes, Delete.
Editing a Storage System
41
Refreshing a Storage System
About this task
Refresh is used to update health status and license information of the Storage Systems. Hewlett Packard
Enterprise recommends you to refresh Storage Systems after a firmware upgrade.
To refresh a Storage System:
Procedure
1.
2.
3.
4.
Select HPE Recovery Manager Central > Storage Systems.
Select a Storage System from the master pane.
Click Refresh from the Actions menu.
Click Yes, Refresh.
Storage System Transport Protocol (Storage Pool)
About this task
Storage System Transport Protocol enables RMC to use FC or iSCSI to access the Storage Pools managed
by the primary Storage System. In HPE 3PAR StoreServ, by default, both FC and iSCSI protocols are
created. HPE StoreVirtual supports only iSCSI protocol.
NOTE:
•
•
•
•
•
Hewlett Packard Enterprise recommends you not to perform any actions on Storage System
Transport Protocol.
Delete the Storage System Transport Protocol only if you are deleting the Storage Systems.
Ensure that there is no backup or restore in progress when adding or deleting Storage System
Transport Protocol.
If snapshots or backups that are created using Storage System Transport Protocol exist, then RMC
does not allow you to delete the Storage System Transport Protocol unless the dependent snapshots
or backups are removed.
If you delete the Storage System Transport Protocol, your Express Protect backups might fail.
To add a Storage System Transport protocol:
Procedure
1. Select HPE Recovery Manager Central > Storage Systems.
2. Select the Storage System for which you want to create a Storage System Transport Protocol.
3. Click Create Storage Protocol from the Actions pane.
The Add Storage System Transport Protocol window appears.
4. Select a protocol.
42
Refreshing a Storage System
Figure 14: Storage System Transport Protocol
5. Click Add.
To delete a Storage System Transport protocol:
•
•
Select HPE Recovery Manager Central > Storage Systems.
Select a Storage System from the master pane.
•
•
Click
Click Yes, Delete.
HPE Backup Systems
Backup system represents an HPE StoreOnce device.
Adding a Backup System
Procedure
1. Select HPE Recovery Manager Central > Backup Systems.
2. Click +Add Backup System button or Add from the Actions menu.
3. Specify the following details in the Add New Backup System page:
HPE Backup Systems
43
Figure 15: Add Backup System
Title
Field name
Description
General
IP Address or
host name
The IP address or the host name of the Backup System.
Alias name
Specify a user-friendly name.
Type
Represents HPE StoreOnce system.
Remote
StoreOnce (WAN
enabled)
Enable if you are using a remote HPE StoreOnce over a Wide
Area Network.
Username
The management username.
Password
The management password.
Credentials
4. Click Add.
44
Configuring Storage Devices
The Backup System page (HPE Recovery Manager Central > Backup Systems) displays the details of the
Backup System.
Editing a Backup System
About this task
To edit a Backup System:
Procedure
1.
2.
3.
4.
Select HPE Recovery Manager Central > Backup Systems.
Select a Backup System from the master pane.
Click Edit from the Actions menu.
Edit IP address and user credentials; and click OK.
Deleting a Backup System
About this task
To delete a Backup System:
Procedure
1.
2.
3.
4.
Select HPE Recovery Manager Central > Backup Systems.
Select a Backup System device from the master pane.
Click Delete from the Actions menu.
To delete the Backup Policies associated with the Backup System, Enable Delete associated backup
policies.
5. Click Yes, Delete.
Creating HPE StoreOnce Catalyst Store
Procedure
1.
2.
3.
4.
Select HPE Recovery Manager Central > Backup Systems.
Select a Backup System from the master pane.
Click Create Store from the Actions menu.
Specify the following details in the New StoreOnce Catalyst Store page:
Editing a Backup System
45
Figure 16: New StoreOnce Catalyst Store
Field
Description
StoreOnce
Select a Backup System.
Store Name
Specify a name for the Catalyst Store.
Description
Specify a meaningful description.
Service Set ID
The Service Set on which the store resides. Explicit
section is required only for multinode HPE
StoreOnce systems, such as 6500 and B6200.
Data Job Log Retention Period (Days)
The retention period for information about
data jobs. This information is displayed on the
Data Jobs tab, which provides a log of all
data job activity. The default is 90 days.
Table Continued
46
Configuring Storage Devices
Field
Description
Inbound Copy Job Log Retention (Days)
The retention period for information
about inbound copy jobs. This information is
displayed on the Inbound Copy Jobs tab, which
provides a log of all data job activity. The default is
90 days.
Outbound Copy Job Log Retention Period
(Days)
The retention period for information about
outbound copy jobs. This information is displayed
on the Outbound Copy Jobs tab, which provides
a log of all data job activity. The default is 90 days.
Physical Data Size Quota
Set the physical quota when you are looking to
partition the physical capacity of the appliance
between the various users. As a result, the users
who get a better de-duplication ratio are able to
store more data.
Logical Data Size Quota
Allows you to set the logical quota when you are
providing a service to back up a particular amount
of user data. For example, you can set the quota
when you internally charge customers per TB of
user data protected.
NOTE:
•
•
If you use Physical Data Size Quota or
Logical Data Size Quota feature in
conjunction with Client-Permissions to
control client access to the store, you can
effectively define how much space a
particular user is allowed to store or use
on the HPE StoreOnce Backup System.
The features are useful when a number of
users are using the same system and you
want to control how much disk space is
available to individual users
.
If quota limits are enabled and the quota
limit is reached, backups fail to prevent
the quota from exceeding. If capacity
management is required, Hewlett Packard
Enterprise recommends configuring
backup applications with quotas where
applicable to reroute to another device or
postponed backups to prevent backups
from failing unexpectedly.
5. Click Add.
To enable Catalyst Store access permissions, you must enable Client Access Permission Checking
(StoreOnce Catalyst > Settings) in the HPE StoreOnce Management Console.
Configuring Storage Devices
47
Refreshing a Backup System
About this task
Refreshes the health statuses and license information of the Backup Systems.
To refresh a Backup System:
Procedure
1.
2.
3.
4.
48
Select HPE Recovery Manager Central > Backup Systems.
Select a Backup System from the master pane.
Click Refresh from the Actions menu.
Click Yes, Refresh.
Refreshing a Backup System
Configuring RMC resources
After you have configured the Storage Devices, use the RMC GUI and configure the resources.
Recovery Sets
Recovery Set is a group of base volumes on which your application is hosted. Use the Recovery Sets page
to manage the Recovery Sets.
Creating a Recovery Set
About this task
To create a Recovery Set:
Procedure
1. Select HPE Recovery Manager Central > Recovery Sets.
2. Click +Recovery Sets or Add in the Actions menu.
3. Specify the following details in the Create Recovery Set(s) page:
Title
Name
Description
Type
Create Recovery Set Select the type of Recovery Set that you want to create:
•
•
Recovery Set
Details
Local — creates Recovery Sets in the local Storage
System. This option is selected by default.
Remote — creates Recovery Sets in a remote copy
configuration. Remote Recovery Sets allow you to create
Snapshot Sets on a remote array.
Name
Specify a name for the Recovery Set.
Description
Specify a meaningful description.
Remove Oldest
Snapshots
If the number of Snapshots created for the Recovery Set
exceeds the maximum value, then the oldest snapshot is
deleted.
Maximum Number of Indicates the maximum number of Snapshots that can be
Snapshots
created for the Recovery Set.
The field is enabled only if the Remove Oldest Snapshot
check box is selected.
(Required only for
local Recovery Set)
Remove Old
Express Protects
If the number of Express Protects created for the Recovery
Set exceeds the maximum value, then the oldest Express
Protect is deleted.
Table Continued
Configuring RMC resources
49
Title
Name
Description
(Required only for
local Recovery Set)
Indicates the maximum number of Express Protects that can
be created for the Recovery Set.
Maximum Number of The field is enabled only if the Remove Old Express
Express Protect
Protects check box is selected.
Backups
Email Notification
Policy
Displays the Email Notification that is enabled.
Type
Select either STORESERV or STOREVIRTUAL.
Name
Select the Storage System.
IP Address / Host
Name
IP address or host name of the selected Storage System.
Serial Number
Serial number of the selected Storage System.
(Required only for
local Recovery
Set)
Name
Lists the volumes added.
Size
Displays the volume size available in the Storage System.
Volume
(MiB)
Storage System
Add Copy Policy
Select Volumes
Lists the volumes that can be added.
Change Selection
Click to add new volumes or delete the existing volumes.
Copy Policy
Displays all the associated copy policies and the set
numeric policy for the Recovery Set.
Only an existing Copy Policy can be associated to a
Recovery Set. Select the Copy Policy that you want to
assign to the Recovery Set.
For more information, see Creating a Copy Policy.
Remote
Appliances
(Required only for
IP address or host name of the remote appliance.
remote Recovery Set)
Appliance IP/
Hostname
Remote Copy
Groups
(Required only for
Remote Copy is a collection of replication groups that
remote Recovery Set) contain Virtual Volumes. These replication groups are called
Remote Copy groups.
Name
NOTE:
Ensure that you do not prefix the remote volume
name with the term Target .
4. Click Add.
The Recovery Set (HPE Recovery Manager Central > Recovery Sets) page displays the details of the
Recovery Set. The following are few of the details listed on the page:
50
Configuring RMC resources
WWN
World Wide Name of the volume in the Storage System. In HPE StoreVirtual, WWN is the IQN of the
Volume.
Attached To
Displays the host to which the volume is attached.
Editing a Recovery Set
About this task
To edit a Recovery Set:
Procedure
1. Select Recovery Set Manager Central ->Recovery Sets from the master pane and then click Edit from
the Actions menu.
2. Edit the following fields and then click OK:
•
Local Recovery Set:
◦
◦
◦
◦
◦
◦
◦
◦
•
Name
Description
Remove Old Snapshots
Maximum Number of Snapshots
Remove Old Express Protects
Maximum Number of Express Protect Backups
Volumes—Add/Remove
Copy Policy—Add/Remove
Remote Recovery Set:
◦
◦
◦
◦
◦
◦
Name
Description
Remove Old Snapshots
Maximum Number of Snapshots
Remove Old Express Protects
Maximum Number of Express Protect Backups
Deleting a Recovery Set
About this task
Before you delete a Recovery Set, delete all the associated Snapshot Sets and Replication Sets.
Procedure
1.
2.
3.
4.
Select HPE Recovery Manager Central > Recovery Sets.
Select a Recovery Set from the master pane.
Click Delete from the Actions menu.
Click Yes, Delete.
Attaching a Recovery Set
About this task
You can attach a Recovery Set only if it is already mounted on the host.
Editing a Recovery Set
51
Procedure
1.
2.
3.
4.
Select HPE Recovery Manager Central > Recovery Sets.
Select a Recovery Set from the master pane.
Click Attach from the Actions menu.
Select a host from the list.
You can attach all volumes to the selected host or attach only the required volumes.
5. Click OK.
Detaching a Recovery Set
About this task
Detaching a Recovery Set unmaps the volumes (in Recovery Set) from the host. Detach is required to
perform a restore operation. The option to detach a Recovery Set is available only when the Recovery Set is
attached to at least one host.
NOTE:
Do not detach a Recovery Set unless you are performing a restore operation.
To detach a Recovery Set:
Procedure
1. Select HPE Recovery Manager Central > Recovery Sets.
2. Select a Recovery Set from the master pane.
You can detach all volumes from the host or detach only the required volumes.
Figure 17: Detach Recovery Set
3. Click Detach from the Actions menu.
4. Click OK.
52
Detaching a Recovery Set
NOTE: Detaching a Recovery Set option is available only when the Recovery Set is attached to at
least one host.
Refreshing a Recovery Set
About this task
Refresh is used to update health statuses and information of the host to which the Recovery Sets are
attached.
To refresh a Recovery Set:
Procedure
1.
2.
3.
4.
Select HPE Recovery Manager Central > Recovery Sets.
Select a Recovery Set from the master pane.
Click Refresh from the Actions menu.
Click Yes, Refresh.
Restore Points
About this task
Restore Points list Snapshot Sets and Express Protects that are created from the Recovery Sets.
To view Restore Points:
Procedure
1. Select HPE Recovery Manager Central > Recovery Sets.
2. Click View and select Restore Points.
3. Use the Search option to search for a restore Point.
The following details are displayed:
Name
The name of the Snapshot or Express Protect.
Description
The description of the Snapshot or Express Protect.
Type
The type of Recovery Point - Snapshot or Express
Protect.
Create At
The date and time of creation.
Restore
The restore operation overwrites data in the volumes that are part of Snapshot Set. Before you restore,
ensure that you stop all work loads on the volumes and detach the volumes from all hosts. After successful
restore, application level recovery is required.
To launch restore, click Restore link from the Restore Points table.
Snapshots Sets
Snapshot is a point-in-time copy of the base volume. Snapshot Sets are group-consistent (created
simultaneously) copies of the volumes in the Recovery Sets. RMC allows you to create Snapshot sets for
local Recovery Sets and remote Recovery Sets.
Refreshing a Recovery Set
53
Creating a Snapshot Set
About this task
To create a Snapshot Set:
Procedure
1. Select HPE Recovery Manager Central > Snapshot Sets.
2. Click +Snapshot Sets or select Add from the Actions menu and specify the following details:
Figure 18: Snapshot Sets
Title
Name
Description
Type
Create Snapshot Set
Select the type of Snapshot Set that you want to create:
•
•
Details
Local — creates a Snapshot Set in the local Storage
System. This option is selected by default.
Remote — creates a Snapshot Set in the remote copy
configuration.
Recovery Set
Click Select and then select a Recovery Set.
Name
Specify a name for the Snapshot Set.
Table Continued
54
Creating a Snapshot Set
Title
Name
Description
Description
Specify a meaningful description.
Expiration Time
(Hours)
Each Snapshot in the Snapshot Set expires after the
expiration time.
You can edit this field later, if necessary.
Retention Time
(Hours)
You can delete a Snapshot from the Snapshot Set only after
the retention time completes. You can only increase the
retention time later, if necessary.
(Required only for remote Snapshot Set)
Remote Appliances
Search and select a remote appliance.
Schedule
Schedule
Enable to create a Snapshot schedule.
Schedule Name
Specify a name for the schedule.
Schedule Description
Specify a description for the schedule.
Frequency
Select a schedule frequency:
•
•
•
•
•
•
•
Minutes: specify Start Time, Recurrence in Minutes
Weekly: specify Start Time, Day
Daily: specify Start Time
Hourly: specify Start Time
Monthly: specify Start Time and Day of Month
Yearly: specify Start Time, Day of Month, Month
One Off: specify Start Time, Date(in the format DD-MMYYYY)
The One Off option creates a Snapshot Set at the specified
time.
Start Time
Specify the time for Snapshot Set creation.
Day
Specify the day for Snapshot Set creation.
3. Click Add.
The Snapshot Set (HPE Recovery Manager Central > Snapshot Sets) page displays the details of
Snapshot Set.
For example, WWN is World Wide Name of the volume in the Storage System. In HPE StoreVirtual, WWN is
the IQN of the Volume.
Editing a Snapshot Set
About this task
To edit a Snapshot Set:
Procedure
1. Select HPE Recovery Manager Central > Snapshot Sets.
2. Select a Snapshot Set from the master pane and then click Edit from the Actions menu.
Editing a Snapshot Set
55
3. Edit the following fields:
•
•
•
•
Name
Description
Expiration Time
Retention Time
NOTE: You can only increase the retention period.
4. Click OK.
Deleting a Snapshot Set
About this task
Before you delete the Snapshot Set, ensure that you detach it from all the hosts. To delete a Snapshot Set:
Procedure
1. Select HPE Recovery Manager Central > Snapshot Sets.
2. Select a Snapshot Set from the master pane and then click Delete from the Actions menu.
3. Click Yes, Delete.
Attaching a Snapshot Set
About this task
Attaching associates the Snapshot Set with a host. To attach a Snapshot Set:
Procedure
1.
2.
3.
4.
Select HPE Recovery Manager Central > Snapshot Sets.
Select a Snapshot Set from the master pane and click Attach from the Actions menu.
Search for a Host or select a Host.
Click Attach.
Detaching a Snapshot Set
About this task
Detaches a Snapshot Set from all the hosts. The option is available only when the Snapshot Set is attached
to at least one host.
To detach a Snapshot Set:
Procedure
1. Select HPE Recovery Manager Central > Snapshot Sets.
2. Select a Snapshot Set from the master pane and click Detach from the Actions menu.
3. Click Yes, Detach.
Restoring a Snapshot Set
About this task
To restore a Snapshot Set:
56
Deleting a Snapshot Set
Procedure
1. Select HPE Recovery Manager Central > Snapshot Sets.
2. Select a Snapshot Set from the master pane and click Restore from the Actions menu.
3. Select the whole Snapshot Set or select only those volumes that you want to restore and then click
Restore.
Refreshing a Snapshot Set
About this task
Refresh removes Snapshot Sets (from RMC) that have expired on HPE 3PAR StoreServ. Refresh is also
used to update the health status and details of the attached Snapshot Sets.
To refresh a Snapshot Set:
Procedure
1. Select HPE Recovery Manager Central > Snapshot Sets.
2. Select a Snapshot Set from the master pane and click Refresh from the Actions menu.
3. Click Yes, Refresh.
Backup Policies
Backup Policies specify the target Backup Stores and backup related attributes such as transport type,
expiration time, number of streams. You can use a Backup Policy to create multiple Express Protects.
Creating a Backup Policy
About this task
To create a Backup Policy:
Procedure
1. Select HPE Recovery Manager Central > Backup Policies.
2. Click +Backup Policy or select Add from the Actions menu and then specify the following details:
Title
Name
Description
General
Policy Name
Specify a name for the Backup Policy.
Description
Specify a meaningful description.
Coeth IP
Specify IP Address of the Node that hosts the Backup Store.
For a single node, it is optional to fill this field, however it is
mandatory for a multinode environment.
Backup System
Select a Backup System.
Service Set
Required for a multinode environment. Select a Service Set.
Store
Select a Catalyst Store.
Table Continued
Refreshing a Snapshot Set
57
Title
Name
Description
Catalyst Client User
Name
The catalyst client user name.
Catalyst Client User
Password
The catalyst client user password.
Multistreaming
Enable multistreaming.
Number of Streams
Select the number of streams based on your HPE
StoreOnce configuration. The supported multistreaming
fragments are 2, 4, 8, and 16.
NOTE:
Multistreaming fragments are applied to each
Snapshot in Snapshot Set. For example, if eight
streams are selected and if the Snapshot Set has
three volumes, each volume is backed-up in
fragments of eight streams. The total concurrent
streams backed-up for the Snapshot Set is 24.
Use Catalyst over
Fibre Channel
(CoFC)
Enable and then specify a Fibre channel identifier.
NOTE:
•
•
Required only if the datapath connectivity between
RMC and HPE StoreOnce is FC.
The fibre channel identifier is located in the Fibre
Channel Settings tab in the HPE StoreOnce
Management Console.
Verify
When enabled—after a backup, RMC compares data in
Snapshot Sets with the data in backups.
Storage System
Transport Protocol
Storage System Transport Protocol enables RMC to use FC
or iSCSI for data transfers with the primary Storage System.
Expiration Time
(Hours)
The backup expires after the expiration time. You can edit
this field later, if necessary.
Retention Time
(Hours)
You can delete a backup only after the retention time
completes. You can only increase the retention time later, if
necessary.
3. Click Add.
The Backup Policies page (HPE Recovery Manager Central > Backup Policies) displays the details of the
Backup Policies.
58
Configuring RMC resources
Figure 19: Backup Policy details
Editing a Backup Policy
About this task
To edit a Backup Policy:
Procedure
1. Select HPE Recovery Manager Central > Backup Policies.
2. Select a Backup Policy from the master pane and then click Edit from the Actions menu.
3. Edit the following fields:
a. Name
b. Description
c. Coeth IP
d. CoFC
e. Storage System Transport Protocol
f. Expiration Time
g. Retention Time
4. Click OK.
Deleting a Backup Policy
Prerequisites
Ensure that you delete all the Backups, Recovery Sets, and Copy Policies associated with the Backup Policy
that you want to delete.
Procedure
1. Select HPE Recovery Manager Central > Backup Policies.
2. Select a Backup Policy from the master pane and click Delete from the Actions menu.
3. Click Yes, Delete.
Editing a Backup Policy
59
Copy Policies
Copy Policies (Catalyst Copy Policies) are the policies required for Catalyst Copy operations. To define a
Copy Policy, select an existing Backup Policy.
Creating a Copy Policy
About this task
To create a Copy Policy:
Procedure
1. Select HPE Recovery Manager Central > Copy Policies.
2. Click +Copy Policy or select Add from the Actions menu and then specify the following details:
Title
Name
Description
General
Policy Name
Specify a name for the Copy Policy.
Description
Specify a meaningful description.
Backup Policy
Select a Backup Policy that is configured with the Catalyst
Store on which you want to store the second copy of
Snapshot.
Store Name
Displays details of the selected Backup Policy. You cannot
edit the fields.
StoreOnce Name
Store IP
3. Click Add.
The Copy Policy page (HPE Recovery Manager Central > Copy Policies) displays details of Copy Policies
and Backup Policies.
Editing a Copy Policy
About this task
To edit a Copy Policy:
Procedure
1. Select HPE Recovery Manager Central > Copy Policies.
2. Select a Copy Policy from the master pane and then click Edit from the Actions menu.
3. Edit the following fields:
a. Name
b. Description
c. Backup Policy
4. Click OK.
Deleting a Copy Policy
Prerequisites
Ensure that you delete all the Catalyst Copies associated with the Copy Policy that you want to delete.
60
Copy Policies
Procedure
1. Select HPE Recovery Manager Central > Copy Policies.
2. Select a Copy Policy from the master pane and then click Delete from the Actions menu.
3. Click Yes, Delete.
Replication Sets
A Replication Set is used for bidirectional data replication between the primary Storage Systems, HPE 3PAR
StoreServ, and HPE StoreVirtual.
NOTE:
For each supported RMC configuration, the number of concurrent volumes in the Backup and
Replication Appliance Persona is half of that in the Replication Appliance Persona.
Table 7: HPE Peer Copy Support Matrix
RMC
Maximum
configuration number of
HPE
StoreVirtual
VSAs
Maximu Recommended
m
bandwidth
number
of (HPE
3PAR
StoreSer
vs)
2 vCPU, 8
GB RAM
Replication is not supported
4 vCPU, 16
GB RAM
8
8 vCPU, 32
GB RAM
16
16 vCPU, 64
GB RAM
20
2
Min 100 Mbps
Latency
tolerance
Number of
volumes, total
size of
replication
data
Number of
concurrent
volumes in
replications
(Replication
Appliance
Persona)
Upto 100 ms
Max 64, 64 TB Max 16
Upto 100 ms
Max 128,
128TB
Max 32
Upto 100 ms
Max 160,
160TB
Max 64
Max 10 Gbps
2
Min 100 Mbps
Max 10 Gbps
4
Min 100 Mbps
Max 10 Gbps
Creating a Replication Set
Prerequisites
Ensure that the size of the storage volume that you add to the replication set is 256 MB-16TB. This volume
size must be a multiple of 256MB.
Procedure
1. Select HPE Recovery Manager Central→ Replication Sets .
2. Click + Replication Set or select Add from the Actions menu and then specify the following details:
Replication Sets
61
62
Configuring RMC resources
Title
Name
Description
Details
Replication Set Name
Specify a name for the Replication
Set.
Description
Specify a meaningful description.
Email Notification Policy
Select a notification policy.
Type
Select the type of your source
Storage System: STORESERV OR
STOREVIRTUAL.
Name
From a list of configured storage
systems, select a source Storage
System. For more information see,
Configuring Storage Devices.
Transport Protocol
Select the protocol type: FC or
iSCSI.
Recovery Set Option
Select one of the following:
Source Storage System
•
•
Create New: Select the source
volumes of an application that
you want to replicate. RMC
internally creates a Recovery
Set.
Use Existing: Select an Existing
Recovery Set.
NOTE:
You can select only local
Recovery Sets.
(Available only if you select the
option Use Existing) Recovery
Set
Select an Existing Recovery Set.
(Available only if you select the
option Use Existing) Source
Volumes
Lists all the volumes associated with
the selected Recovery Set.
Select a source volume from the list.
You can also select multiple
volumes.
Click Add.
Target Storage Type System
Type
If your source Storage system is
HPE 3PAR StoreServ, then this field
displays the target storage system
as HPE StoreVirtual and vice versa.
Table Continued
Configuring RMC resources
63
Name
Select a target Storage System from
the drop-down list.
Transport Protocol
Select the protocol type: FC or
iSCSI.
(Available only if you select HPE Lists all the existing clusters on the
StoreVirtual as the target
target HPE StoreVirtual.
storage system) Cluster
User CPG
Lists all the available common
provisioning groups in the target
HPE 3PAR StoreServ.
Copy CPG
Lists all the available common
provisioning groups in the target
HPE 3PAR StoreServ.
Hewlett Packard Enterprise
recommends that the User CPG
and Copy CPG are different.
Schedule
Schedule
Enable to create a Replication
schedule.
Schedule Name
Specify a name for the schedule.
Schedule Description
Specify a description for the
schedule.
Frequency
Select a schedule frequency:
•
•
•
•
•
•
•
Minutes: specify Start Time,
Recurrence in Minutes
Hourly: specify Start Time
Daily: specify Start Time
Weekly: specify Start Time, Day
Monthly: specify Start Time,
Day and Day of Month
Yearly: specify Start Time, Day
of Month, Month
One Time: specify Start Time,
Date (in the format DD-MMYYYY)
The One Time option performs
replication at a specified time.
64
Configuring RMC resources
Start Time
Specify the start time for Replication
Set schedule.
Interval In Minutes
Specify the time interval.
NOTE:
•
•
You cannot create a Replication Set for volumes that reside on different domain CPGs.
By default, data replication creates RAID0 volumes on the target Storage System. If required, you
can change the RAID type using the Storage System GUI.
Viewing Replication Set details
The Replication Sets page (HPE Recovery Manager Central > Replication Sets) displays the details of the
Replication Sets.
The following views of the Replication Set details are available:
Overview
Lists the ID, description, replication time, and
notification policy of the Replication Set.
Storage System
This view lists details of the source and target Storage
Systems.
Volume Mapping
This view lists all the volumes associated with the
Replication Set.
Status History
Lists the status of the previous five replications.
Replicating data
About this task
You can initiate data replication using the Replicate Now option from the Replication Sets Actions tab or
schedule replication by choosing a frequency. When you replicate data, RMC creates a set corresponding to
the source with similar configurations on the target Storage System.
To manually replicate data:
Procedure
1. Select HPE Recovery Manager Central > Replication Sets.
2. Select a Replication Set from the master pane and then click Replicate Now from the Actions menu.
3. At the prompt, click Yes, Replicate.
NOTE: If restoring a Snapshot fails during replication, you have to manually restore from Snapshot
Sets.
Reconfiguring data
About this task
You can use the reconfigure option in the following cases:
•
•
The number of volumes on the source and target Storage Systems are not the same.
You have extended the volume size on source Storage System.
Procedure
1. Select HPE Recovery Manager Central > Replication Sets.
2. Select a Replication Set from the master pane and then click Reconfigure from the Actions menu.
3. At the prompt, click Yes, reconfigure.
Viewing Replication Set details
65
If new volumes are added to the source Recovery Set or if size of the existing volume is extended, RMC
automatically performs reconfiguration in the successive replication.
NOTE: If you have extended the volume size on the source Storage System:
•
•
The first copy of that volume is always a full copy irrespective of the firmware on HPE 3PAR
StoreServ.
To view the extended volume size, click the Refresh icon.
Deleting a Replication Set
About this task
You can delete a Replication Set only if it has no active replications in progress. A Replication Set cannot be
deleted when a new Replication Set is being created. Deleting a Replication Set does not delete the volumes
on the target Storage System, you have to manually delete the Recovery Set or volumes.
Procedure
1. Select HPE Recovery Manager Central > Replication Sets .
2. Select a Replication Set from the master pane and then click Delete from the Actions menu.
3. At the prompt, click Yes, Delete.
Editing a Replication Set
Procedure
1. Select HPE Recovery Manager Central > Replication Sets .
2. Select a Replication Set from the master pane and then click Edit from the Actions menu.
3. Edit the following fields:
• Name
• Description
• Notification Policy
• Source protocol
• Target protocol
• Schedule
4. Click OK.
Canceling a Replication
About this task
Performing cancel on a Replication Set cancels the ongoing replication on the Replication Set. This option is
enabled only for Replication Sets that have at least one replication in progress.
Procedure
1. Select HPE Recovery Manager Central > Replication Set.
2. Select the running Replication Set from the master pane and then select Cancel from the Actions menu.
3. Click Yes, cancel in the Cancel window.
Using a replicated volume
Procedure
1. Identify the target Snapshot.
66
Deleting a Replication Set
a. Click HPE Recovery Manager Central > Replication Sets.
b. Click Volume Mapping.
This displays the list of source volumes associated with the replicated target volumes. You can also view
the source Snapshots and replicated target Snapshots.
2. Create a SnapClone using the latest replicated target snapshot.
3. To access the replicated data, attach the SnapClone to your application host.
Express Protect
Express Protect provides a second-tier of data protection with backup from HPE 3PAR StoreServ to HPE
StoreOnce. Backups to HPE StoreOnce are block-level copies of volumes, de-duplicated to save space, and
can be used to recover back to the original or a different HPE 3PAR StoreServ or HPE StoreVirtual, even if
the original base volume is lost.
Creating an Express Protect
About this task
To create an Express Protect backup:
Procedure
1. Select HPE Recovery Manager Central > Express Protect.
2. Click + Express Protect or select Add from the Actions menu and then specify the following details:
Figure 20: Express Protect
Express Protect
67
Title
Name
Description
General
Name
Specify a name for the Express Protect.
Description
Specify a meaningful description.
Backup Policy
Select a Backup Policy.
Backup Type
Select one of the following:
•
•
Auto: In the Storage Systems, incremental backup is
attempted first. If the operation fails, optimized backup
(only those blocks with data are copied) is attempted. If
even the optimized backup operation fails, a full backup
is performed. Optimized backups are faster than full
backups.
Full Backup: Performs a full backup. Perform if auto
backup fails.
NOTE:
Hewlett Packard Enterprise recommends you to
select Auto as the backup type.
Snapshot Set Type
Select either of the following:
•
•
Snapshot Set
Snapshot Set
Existing: Select an existing Snapshot Set
New: Create a Snapshot Set. For more information, see
Creating a Snapshot Set on page 54
Select a Snapshot Set.
3. Click Add.
NOTE:
•
For a selected Recovery Set, an ancestor Snapshot Set and its corresponding Express Protect
must be in the available state to perform an incremental backup.
For example,
In this case, incremental backup is performed for Snapshot 2, only if Snapshot1 and Backup1
are in the available state.
•
Incremental backup performance depends on the data change between the current Snapshot and the
ancestor Snapshot.
Hewlett Packard Enterprise recommends the following points for incremental backups:
• Frequently perform backups.
68
Configuring RMC resources
• Retain the most recent Snapshot and its backup.
For example,
In this case, if Snapshot 2 or Backup 2 is not available, the data change will be calculated between
Snapshot 3 and Snapshot 1. Hence the backup performance may be slower than the performance when
the most recent snapshot and backup were available for comparison.
Managing concurrent backups
RMC appliance allows you to submit only as many jobs as the VM supports. You can reconfigure the vCPU
and vRAM of the RMC appliance so that the concurrent backup jobs complete faster. The incremental backup
requires 2x data sessions when compared to a full backup.
NOTE:
RMC does not allow multiple backups for a Recovery Set.
For more information on how many snapshots or catalyst sessions can be performed concurrently, see the
QuickSpecs document.
For optimal backup performance:
•
•
Plan and schedule your backup jobs to ensure that at any point in time the number of data streams, is as
shown in the table. For each RMC appliance configuration, the number of data streams can be determined
from the number of volumes that are backed up and the number of streams selected per volume.
vCPU/vRAM
2/8 GB (default)
4/16 GB
8/32 GB
16/64 GB
Maximum data
streams permitted
NA
64
128
256
Also, consider Maximum Concurrent Data and Inbound Copy Jobs of the HPE StoreOnce Backup
system. This value is displayed in the HPE StoreOnce catalyst, in the Status and Settings tabs.
The Express Protect page (HPE Recovery Manager Central > Express Protect) displays the details of the
Express Protects.
Editing an Express Protect
About this task
To edit an Express Protect backup, perform the following:
Procedure
1. Select HPE Recovery Manager Central > Express Protect.
2. Select an Express Protect from the master pane and then click Edit from the Actions menu.
3. Edit name and description and then click OK.
Managing concurrent backups
69
Deleting an Express Protect
About this task
Before you delete, ensure that the Express Protect is detached from all the hosts. To delete an Express
Protect backup:
Procedure
1. Select HPE Recovery Manager Central > Express Protect.
2. Select an Express Protect from the master pane and then click Delete from the Actions menu.
3. Click Yes, Delete.
Restoring Express Protect
About this task
To restore an Express Protect:
Procedure
1. Select HPE Recovery Manager Central > Express Protect.
2. Select an Express Protect from the master pane and then click Restore from the Actions menu.
3. Select a Destination.
a. Parent Volume—Restores to the parent volume.
b. Other Recovery Set—Restores data to the volumes in the Recovery Set selected from the drop-down
list.
c. New Snapshot Set—In HPE 3PAR StoreServ, a READ-WRITE Snapshot Set is created on the original
Recovery Set and data is written to it.
NOTE: Ensure that the Recovery Set to which the Express Protect is being restored, is detached
from all the hosts.
4. Click Restore.
NOTE: If you restore data to a thin-provisioned volume on HPE StoreVirtual, then used and allocated
space may exceed the actual space allocated to the backup volumes. You have to manually reclaim
space to reduce the additional used space. For example, if you are using Windows 2012 server, use the
following command to reclaim space: Optimize-Volume -DriverLetter <Drive_Letter> ReTrim
Express Protect Retry
About this task
Retries the failed Express Protect backups.
For example, an Express Protect operation can be retried, if there are any individual failed backups. The retry
operation backs up only the failed ones in the set.
To use Express Protect Retry:
Procedure
1. Select HPE Recovery Manager Central > Express Protect.
2. Select an Express Protect from the master pane and then click Retry from the Actions menu.
3. Click Submit.
70
Deleting an Express Protect
Canceling Express Protect
About this task
Aborts only the active Express Protect operations. To abort the active operations:
Procedure
1. Select HPE Recovery Manager Central > Express Protect.
2. Select the running Express Protect from the master pane and then select Cancel from the Actions menu.
3. Click Yes, cancel in the Cancel window.
Express Protect ERT
Element Recovery Technology (ERT) allows you to access Express Protect objects as READ-only entities
from HPE StoreOnce Backup Systems. You can access an Express Protect on any host over iSCSI by
mounting the volumes on a client system.
Attaching Express Protect
About this task
To attach an Express Protect directly from StoreOnce to any host:
Procedure
1. Select HPE Recovery Manager Central > Express Protect.
2. Select an Express Protect from the master pane and then click Attach from the Actions menu.
3. Specify the iSCSI initiator name and then click Attach.
After attaching the Express Protect, perform the following to manually discover the iSCSI device:
1. On the Linux host, install iscsi-initiator-utils.
2. Discover the iSCSI targets of RMC appliance using the following commands:
iscsiadm -m discovery -t sendtargets -p <RMC IP>
<RMC IP>:3260,-1
iqn.1986-03.com.hp:storage.rvm.catalyst.2614a8b6-4e64-4bfa-bd72-58567d717d42
3. Connect to the discovered iSCSI targets in the RMC appliance:
iscsiadm -m node -T
iqn.1986-03.com.hp:storage.rvm.catalyst.2614a8b6-4e64-4bfa-bd72-58567d717d42
--login
Logging in to [iface: default, target:
iqn.1986-03.com.hp:storage.rvm.catalyst.2614a8b6-4e64-4bfa-bd72-58567d717d42,
portal: <RMC IP>,3260] (multiple)
Login to [iface: default, target:
iqn.1986-03.com.hp:storage.rvm.catalyst.2614a8b6-4e64-4bfa-bd72-58567d717d42,
portal: <RMC IP>,3260] successful.
4. Find the iSCSI device name:
grep "Attached SCSI" /var/log/messages
Apr 13 14:15:10 gw1 kernel: sd 17:0:0:0: [sdi] Attached SCSI disk
Accessing the iSCSI disk sdi by using the mount -t <filesystem_format> /dev/sdi
<mountpoint> command, enables you to read the data on Express Protect.
Canceling Express Protect
71
Detaching Express Protect
About this task
To detach an Express Protect from a host:
Procedure
1. Select HPE Recovery Manager Central > Express Protect.
2. Select an Express Protect from the master pane and then click Detach from the Actions menu.
3. Specify the iSCSI initiator name and then click Yes, Detach.
Catalyst Copy
Creates a copy of an Express Protect or snapshot or database on another HPE StoreOnce Catalyst Store or
on a different Catalyst Store of the same HPE StoreOnce.
Creating a Catalyst Copy
About this task
To create a Catalyst Copy:
Procedure
1. Select HPE Recovery Manager Central > Catalyst Copy.
2. Click + Create Catalyst Copy or select Add from the Actions menu and then specify the following details:
Figure 21: Catalyst Copy
72
Detaching Express Protect
Title
Name
Description
General
Name
Specify a name for the Catalyst Copy.
Description
Specify a meaningful description for the Catalyst Copy.
Copy Policy
Select a Copy Policy.
Express Protect
Select either of the following:
•
•
Express Protect
Express Protect
Existing: Select an existing Express Protect.
New: Create a new Express Protect. For more
information, see Creating an Express Protect on page
67
Select an Express Protect.
3. Click Add.
The Catalyst Copy page (HPE Recovery Manager Central > Catalyst Copy) displays the Catalyst Copy
details.
Catalyst Copy topology
Displays a graphical representation of Catalyst Copy and the associated resources. To view the topology,
click
in the Catalyst Copy page.
Figure 22: Catalyst copy topology
Editing a Catalyst Copy
About this task
To edit a Catalyst Copy:
Procedure
1. Select HPE Recovery Manager Central > Catalyst Copy.
2. Select a Catalyst Copy from the master pane and then click Edit from the Actions menu.
3. Edit name and description and then click OK.
Catalyst Copy topology
73
Catalyst Copy ERT
Attaching a Catalyst Copy
About this task
To attach a Catalyst Copy:
Procedure
1. Select HPE Recovery Manager Central > Catalyst Copy.
2. Select a Catalyst Copy from the master pane and then click Attach from the Actions menu.
3. Specify the iSCSI initiator name and then click Attach.
After attaching the Catalyst Copy, you have to discover the iSCSI device. For more information, see
Attaching Express Protect.
Detaching a Catalyst Copy
About this task
To detach a Catalyst Copy:
Procedure
1. Select HPE Recovery Manager Central > Catalyst Copy.
2. Select a Catalyst Copy from the master pane and then click Detach from the Actions menu.
3. Specify the iSCSI initiator name and then click Yes, Detach.
Deleting a Catalyst Copy
About this task
Before you delete, ensure that the Catalyst Copy is not attached to any hosts. To delete a Catalyst Copy:
Procedure
1. Select HPE Recovery Manager Central > Catalyst Copy.
2. Select a Catalyst Copy from the master pane and then click Delete from the Actions menu.
3. Click Yes, delete.
Restoring a Catalyst Copy
About this task
To restore a Catalyst Copy:
Procedure
1. Select HPE Recovery Manager Central > Catalyst Copy.
2. Select a Catalyst Copy from the master pane and then click Restore from the Actions menu.
3. Select a Destination:
74
Catalyst Copy ERT
a. Parent Volume—Restores to the parent volume.
b. Other Recovery Set—Restores data to the volumes in the Recovery Set selected from the drop-down
list.
c. New Snapshot Set—In HPE 3PAR StoreServ, a READ-WRITE Snapshot Set is created on the original
Recovery Set and data is written to it.
4. Click Restore.
Canceling a Catalyst Copy
About this task
Aborts the active Catalyst Copy operations. To abort the active operations:
Procedure
1. Select HPE Recovery Manager Central > Catalyst Copy.
2. Select the running Catalyst Copy from the master pane and then select Cancel from the Actions menu.
3. Click Yes, cancel in the Cancel window.
Canceling a Catalyst Copy
75
Managing RMC appliance
This chapter explains adding and managing users, roles, and registering appliances.
Users
If you are a user with Administrator role, you can add and manage users, assign user roles.
Creating a user
About this task
To create a user:
Procedure
1. Select HPE Recovery Manager Central > Users.
2. Click +Create new User.
Figure 23: Create New User
To add a user, specify the following details:
76
•
User Details
•
◦ Username
◦ Email
◦ Password
◦ Confirm Password
Role Details
Managing RMC appliance
◦
◦
admin: Can monitor and manage the RMC appliance.
_members_: Can only view the resources.
Editing user details
Procedure
1. Select HPE Recovery Manager Central > Users.
2. Select a user and click Edit from the Actions menu.
3. Change and confirm the password and then click OK.
Deleting user details
Procedure
1. Select HPE Recovery Manager Central > Users.
2. Select a user and click Delete.
3. Click Yes, Delete.
Roles
Members have only view privileges. The roles created in RMC are:
•
•
Admin — The administrator has all the privileges for monitoring and managing the RMC appliance.
Members — Members have only view privileges and cannot perform any other task.
To view the roles page, select HPE Recovery Manager Central > Roles.
Remote Appliance
Registering the RMC appliance is a prerequisite for performing any Remote Copy operations. If you have
configured a single RMC, you can register the same RMC as the remote appliance. You can only edit the
remote appliance user credentials using RMC GUI.
Registering a remote appliance
About this task
To register a remote appliance:
Procedure
1. Select HPE Recovery Manager Central > Remote Appliances.
2. Click +Remote Appliance or select Add from the Actions menu and then specify the following details:
Editing user details
77
Figure 24: Registering a remote appliance
Title
Name
Description
Remote
IP Address or
Host Name
Specify the IP address or the host name of the appliance.
Username
Specify the username.
Password
Specify password of the Admin user.
Username
Specify the local user name.
Password
Specify the local password.
Use Local
Appliance to
Manage Remote
Array
If enabled, registers the local appliance as the remote
appliance.
Local
Editing the appliance details
Procedure
1. Select an appliance and click Edit from the Actions menu.
2. Edit username and password and then click OK.
78
Editing the appliance details
Catalog Protection
Catalog Protection helps in scheduling the RMC catalog backups. If RMC is down and permanently
unavailable, you can deploy a new RMC and restore the backed-up catalogs. Catalog protection is a
scheduled export configuration. Hewlett Packard Enterprise recommends you to schedule daily catalog
protections.
The Catalog Protection page provides the following options:
•
•
Configuring Catalog —creates Catalog Protection.
Restoring Catalog —restores the already protected Catalog.
Catalog Protection features
•
•
•
•
•
•
The RMC configuration can be protected by backing up the configuration data on to a shared location or
HPE StoreOnce. This operation can be scheduled.
RMC permits configuring protection against NAS share base location.
Data can be written on all shared file protocols, such as NFS and CIFS.
In a NAS share, all remote shares or directories must have read and write permissions and be mountable
on Linux client.
NFS-based mounts do not require credentials. In CIFS, the credentials are optional and must be verified if
they are required for share access.
Scheduler can be used in Catalog Protection for hourly, daily, weekly, monthly on Network Share and HPE
StoreOnce Catalyst Store.
Catalog Protection system firewall
The RMC appliance has an HPE firewall running. Usually, CIFS servers are active on port 445 and NFS
servers active on some predefined or default ports.
Considering HPE StoreOnce NFS, HPE StoreOnce CIFS, and Windows CIFS server-based shares, HPE
firewall permits outbound communication.
Port configurations for NFS at the server side are done in /etc/sysconfig/nfs. The NFS server by default
binds itself to dynamically picked ports. Generally, users can also configure NFS to run on dedicated ports.
For more information, see table Port list classification.
The appliance firewall permits outbound traffic for the following ports:
111, 445, 662, 875, 892, 2049, 12206, 12204, 12205, 12202, 12203, 2020, 32803, 32769
Port list classification
Catalog Protection
79
Name
Port
HPE StoreOnce NFS server-specific ports
12206,12204,12205,12202,12203.
In the preceding ports the NFS ports are mapped as:
•
•
•
•
•
•
Default NFS server ports
LOCKD_TCPPORT=12206
LOCKD_UDPPORT=12206
MOUNTD_PORT=12204
RQUOTAD_PORT=12205
STATD_PORT=12202
STATD_OUTGOING_PORT=12203
662, 875, 892,2020, 32803, 32769
The following are sample port configurations:
•
•
•
•
•
CIFS specific
LOCKD_TCPPORT=32803
LOCKD_UDPPORT=32769
MOUNTD_PORT=892
RQUOTAD_PORT=875
STATD_PORT=662 STATD_OUTGOING_PORT=2020
445
Catalog Protection guidelines
•
•
•
•
•
A maximum of two configurations are permitted.
Configuring protection for already protected RMC on the same shares are not permitted.
Data is written to remote NAS shares after the local RMC system mounts them on local. Be sure that the
remote share or catalyst server is reachable.
Hewlett Packard Enterprise recommends that the network location on NAS or HPE StoreOnce Catalyst
Store is reachable within 30 seconds.
Mounting and authenticating NAS shares:
◦
•
•
User credentials do not affect the protocols. The primary requirement for mounting NAS/NFS shares is
that they must be reachable/mountable.
◦ The NFS-based protection is primarily focused on NFS shares that do not need credentials. Hence, the
login credentials field does not appear in NFS shares. NFSv2 and NFSv3 permissions are oriented
towards client systems and not to users.
◦ The NAS/CIFS shares may or may not have user credentials and associated users may or may not be
part of the domain.
◦ For CIFS, the authentication supported method is NTLM. Media requiring clients to mount using
Kerberos authentication is not supported.
Remote CIFS shares mounting is tried against multiple mount security mode options, except for Kerberos
(not supported) base security modes.
On deletion of a configuration, the physical data on the remote shares or stores is not removed or deleted.
Only the catalog configuration and associated schedule configuration is deleted in RMC.
Configuring Catalog
About this task
To configure Catalog Protection:
80
Configuring Catalog
Procedure
1. Select HPE Recovery Manager Central > Catalog Protection.
2. Click + Catalog Protection.
Figure 25: Create Catalog Protection
3. If you are configuring Catalog Protection for StoreOnce Catalyst, specify the Catalog Protection details:
a. For StoreOnce Catalyst:
Managing RMC appliance
81
Category
Field name
Description
Catalog Protection
Type
Select StoreOnce Catalyst.
Name
Specify a name for Catalog Protection.
Backup System
Select a Backup System.
Use / Create default
Catalyst store
Create a Catalyst Store or to use the default
Catalyst Store.
Service Set
Select a service set.
Catalyst Store
Select a Catalyst Store.
Username
The Catalyst client username.
Password
The Catalyst client password.
CoFC ID/Coeth IP
Required in a multinode environment.
NOTE:
In a multinode environment, if the
default catalyst store is selected, then
the store is created in the service set
corresponding to the specified CoFC
ID/CoethIP.
Number of Protected
Catalogs
The maximum number is 30 and the minimum
is 1.
The default is 10.
(Optional)
RMC Catalog Alias
Schedule
Specify an alias name for the Catalog
Protection.
Schedule
Enable to schedule Catalog Protection.
Schedule Description
Specify a meaningful description.
Frequency
Select one of the following scheduling
frequencies and then specify the start time:
•
•
•
•
b. For NAS shares:
82
Managing RMC appliance
HourlyPerformed every hour.
Daily: Performed daily at the specified
time.
Weekly: Performed at the specified time
and day of the week.
Monthly: Performed at the specified time
and day of the month.
Category
Field name
Description
Catalog Protection
Type
Select Network Attached Storage.
Name
Specify a name for Catalog Protection.
Share Protocol
Select the share protocol (NFS or CIFS).
IP Address or Host
Name
Specify the IP address of the system that
hosts the NAS share.
Share location
Specify the directory path to the share. For
example, /ShareDirectory/
SubDirectory/Sub.
Username
The username of the NAS share.
Password
The password of the NAS share.
Number of catalog
copies
The maximum is 30 and the minimum is 1.
(Optional)
Specify an alias name for the Catalog
Protection.
RMC Catalog Alias
Schedule
The default is 10.
Schedule
Enable to schedule Catalog Protection
Schedule
Select the schedule frequency. The options
are:
•
•
•
•
Hourly: Performed every hour.
Daily: Performed at the specified time.
Weekly: Performed at the specified time
and day of the week.
Monthly: Performed at the specified time
and day of the month.
4. Click Add.
Modifying Catalog
Procedure
1. Select HPE Recovery Manager Central > Catalog Protection.
2. Select a configuration and then click Modify from the Actions menu.
3. Edit the required fields and click OK.
Removing Catalog
Procedure
1. Select HPE Recovery Manager Central > Catalog Protection.
2. Select a configuration and then click Remove from the Actions menu.
3. Click Yes, Remove.
Modifying Catalog
83
NOTE: Removing Catalog removes only the saved configuration, does not remove the actual
Catalog Protection copies from the backup location.
Restoring Catalog
Procedure
1. Select HPE Recovery Manager Central > Catalog Protection.
2. Click + Restore Catalog.
Figure 26: Restore Catalog
NOTE: The option is available only when the RMC appliance detects that there are no configurations
existing for a Catalog Protection. For example, if you have a new appliance set up and you already
have protected catalogs available, you can use this option to restore an existing catalog from the
remote target that is, Catalyst or NAS.
3. Specify the Catalog details:
a. For StoreOnce Catalyst:
Field name
Description
Type
Select StoreOnce Catalyst.
Backup System
Select a Backup System.
Table Continued
84
Restoring Catalog
Field name
Description
Service Set
Select a service set.
Catalyst Store
Select a Catalyst Store.
Username
The Catalyst client username.
Password
The Catalyst client password.
(Optional)
Required in a multinode environment.
CoFC ID/Coeth IP
b. For NAS shares:
Field name
Description
Type
Select Network Attached Storage.
Share Protocol
Select the share protocol (NFS or CIFS).
IP Address or Host
Name
Specify the IP address of the system that hosts the NAS share.
Share Location
Specify the directory path to the destination share. For example, /
ShareDirectory/SubDirectory/Sub.
(Required only for CIFS The username of the NAS share.
protocol)
Username
(Required only for CIFS The password of the NAS share.
protocol)
Password
4. Click Get Protected Catalogs.
5. Click Import.
Restore Guidelines
The following guidelines are recommended after catalog import process is completed:
•
•
•
•
•
•
Hewlett Packard Enterprise recommends rebooting the RMC appliance.
Verify the imported data.
After import of data, you must fix some issues with data references. For example, data references include
Backup System details, Storage System details, Schedules in general, credentials. Data references
depend on the age of the catalog used for restore or in site recovery or network topology changes.
Some imported data must be fixed if there is a change in the IP address. Ensure that the network
configuration is accurate post restore. For example, by logging in to the CLI as netconf.
At the interface server and linked production server (at interface server), few references must be modified.
For more information, see the Troubleshooting section in the HPE Recovery Manager Central 4.0.0 for
Microsoft SQL User Guide.
If necessary, verify, modify, or reconfigure the Catalog Protection schedules.
Restore Guidelines
85
NOTE: After the Catalog import process has completed, a set of Catalog Protection tasks are displayed
in the Activity page. The tasks are marked with the status terminated though both import and restart of
services have completed successfully. You can ignore this task status.
Importing Catalog protected data
Procedure
1. Select HPE Recovery Manager Central > Catalog Protection.
2. Select a configuration and then click Import from the Actions menu.
3. Specify the following details:
Category
Field name
Description
Source RMC Details
IP Address
Select the IP address of RMC
appliance.
Protected Catalog List
Search
Search for the Catalog.
Interface Server Catalogs
Search
Search for the Interface Server.
4. Click Download.
5. Click Import.
6. Click Yes, import.
For information on how to restore the downloaded data file on an interface server, see Appendix B
Manually importing /restoring interface server catalog dumps in the HPE Recovery Manager Central
4.0.0 for Microsoft SQL User Guide.
Refresh a Catalog
About this task
For performance reasons, the appliance caches the displayed READ-only data. You can choose Refresh to
refresh the data, else, the appliance performs an auto refresh.
To refresh protection details:
Procedure
1. Select HPE Recovery Manager Central > Catalog Protection.
2. Select a configuration and click Refresh from the Actions menu.
3. To refresh the displayed data, click Yes, Refresh.
Email notifications
RMC enables you to receive notifications over email for the create, delete, and restore operations that you
perform on the resources. Also, you can choose to receive notifications either only for error, or generic
information, or both.
The RMC email notifications support both SSL and non-SSL-based SMTP server configurations. Password
authentication is optional in both the cases. If you have configured the SMTP server for authenticating the
password credentials, specify the password of the sender email ID. You can add, edit, and delete email
notifications.
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Importing Catalog protected data
Adding email notification
Procedure
1. Click HPE Recovery Manager Central > Notification Policies.
2. Click + Notification or select Add from the Actions menu.
3. Specify the following details:
Category
Field name
Description
Configuration
Application Type
Select the application type. For
example, RMC, RMC-O, RMC-V.
Name
Specify a name for the notification.
Email Type
Email is configured over SMTP.
SMTP Host Name
Host name of the SMTP server.
Port
Port number for the SMTP server.
Sender Email Address
Email address of the sender.
SSL
Enable to authenticate password.
Emails are SSL/TLS encrypted.
Password
Password for email notification.
Test Email Configuration
Click to test the email configuration.
Set it as Default/Global Policy
Enable to apply the policy to all the
Recovery Sets.
Enable Notifications
Enable to receive the notifications
over email.
Receiver Email Address
Semicolon-separated list of
recipient email addresses.
Select All
Enable to receive all notifications —
error and generic information.
Operations
You can also configure operations
to receive notifications only for error
or generic information.
4. Click Add.
Editing email notification
About this task
To edit a notification:
Adding email notification
87
Procedure
1. Click HPE Recovery Manager Central > Notification Policies.
2. Select a notification from the master pane and then select Edit from Actions menu.
3. Edit the required parameters and then click OK. For more information, see Adding email notification.
Deleting email notification
About this task
To delete a notification:
Procedure
1. Click HPE Recovery Manager Central > Notification Policies.
2. Select a notification from the master pane and then select Delete from Actions menu.
3. Click Yes, delete.
Settings
RMC GUI Settings feature enables you to export and import RMC Catalogs; upgrade, shut down, and restart
the appliance. The feature also allows you to generate a support ticket required for troubleshooting.
Figure 27: RMC GUI Settings
Viewing RMC GUI Setting information
The RMC Settings page (HPE Recovery Manager Central > Settings) displays the following information:
•
General
•
◦ Appliance Host Name
◦ Model number
◦ RMC Software Revision
Time and Language
◦
◦
◦
88
Current Date and Time (Local)
Current Date and Time (UTC)
Time Zone
Deleting email notification
•
◦ Locale
◦ Uptime (in hours.)
Appliance Service Status
If the services are up and running, then status is green, else red.
◦
◦
Express Protect
Snapshot
Actions
The Action menu on the Settings page displays the following options:
•
•
•
•
•
•
•
Edit
Support Ticket
Export Configuration
Import Configuration
Shutdown Appliance
Restart Appliance
Upgrade Appliance
Edit RMC Appliance Settings
RMC Database Purge deletes the activities that are older than the specified number of days. The default is 30
days, implies that the activities older than 30 days are deleted. This process is executed every day.
You can increase or decrease the retention period using the edit option. To edit, move the slider from left to
right in Job Retention Period and then click OK.
Support Ticket
To troubleshoot issues with RMC, generate a support ticket. Generating a ticket takes few minutes and only
after that, you can see the ticket ID on the GUI page. The generated ticket contains all the necessary logs.
NOTE: Ensure that your browser security settings allow files to be transferred from the RMC appliance
to your host machine.
Generating a support ticket
Procedure
1. Select HPE Recovery Manager Central > Settings.
2. Click Support Ticket from the Actions menu.
Actions
89
Figure 28: Support Ticket
3. Select one of the following application plug-ins (RMC is selected by default):
• RMC-S
• RMC-O
• RMC-SAP HANA
4. Click Yes, Generate.
After a ticket is generated, ticket_id is provided and the Download link is enabled.
5. Click Close.
Downloading a support ticket
To download the support ticket, click the
icon.
Deleting a support ticket
To delete the support ticket, click the
icon.
Exporting a configuration file
About this task
The feature helps to collect the appliance configuration details and exports it to a file.
Procedure
1. Select HPE Recovery Manager Central > Settings.
2. Click Export Configuration from the Action menu.
3. At the prompt, select Export.
90
Exporting a configuration file
4. After successfully completing the task, the message Configuration Exported successfully
appears.
5. After the operation is completed, an archive file is generated, which can be used for import operation.
Importing a configuration file
About this task
All export configuration details that are exported to a file, can be imported to the appliance. Importing a new
configuration file, will overwrite the existing RMC Catalog. Hewlett Packard Enterprise recommends that you
take a backup of the existing RMC Catalog, before importing the configuration file.
NOTE:
•
•
•
Before you start importing a configuration file, ensure that there are no active operations. If any, then
wait for the operations to complete.
After the configuration importing has started, you cannot perform any other operation on the
appliance. Wait until the entire operation is complete.
Hewlett Packard Enterprise recommends rebooting the appliance, after the import has completed
from Settings > Actions > Import Configuration.
Procedure
1. Select HPE Recovery Manager Central > Settings. Click Import Configuration from the Action menu.
2. Browse and select the file and click Import. The message Importing Configuration appears.
After successfully completing the task, the message The configuration is imported this will
take few minutes. Please close this page and login again appears.
Shutting down the appliance
About this task
Use the following procedure to shut down the appliance.
Prerequisites
Ensure that all tasks are completed and that all other users are logged off.
Shutting down the appliance
Procedure
1. From the Settings screen, select Actions > Shutdown Appliance.
2. Select Yes, Shutdown in the dialog box.
NOTE:
If there are no active operations, then the button label is Yes, Shutdown , else the button label is
Yes, Force Shutdown.
Restarting the appliance
About this task
Use this procedure to restart the RMC appliance. After the appliance has restarted, the login screen appears.
Restarting the appliance
Importing a configuration file
91
Procedure
1. From the Settings screen, select Actions > Restart Appliance.
2. Select Yes, Reboot in the dialog box.
3. Log in when the login screen reappears.
NOTE:
If there are no active operations, then the button label is Yes, Reboot, else the button label is Force,
Reboot.
Upgrading the appliance
Use this procedure to upgrade the appliance from one version to another. To perform the upgrade, the master
RPM file is required. RMC validates the RPM file and then upgrades the appliance.
Hewlett Packard Enterprise recommends you to export the configuration before upgrading. Use the Import
Configuration / Export Configuration feature.
NOTE:
•
•
•
•
During the upgrade, you cannot perform any operation on the appliance.
After the appliance is upgraded, the system restarts. Clear the browser cache and history.
Do not restart the RMC appliance when the upgrade is in progress.
If RMC detects any active operations during the upgrade, you are prompted to continue or cancel the
upgrade process. Continuing the upgrade terminates the active operations.
Ensure that a minimum free space of 1.2GB is available on the system for RPM upload.
Upgrading RMC Appliance
Procedure
1.
2.
3.
4.
Download the master .rpm image file.
Log in to HPE Recovery Manager Central.
Click HPE Recovery Manager Central > Settings.
From the Actions menu, click Upgrade Appliance.
Figure 29: Upgrade Appliance
5. To select the .rpm image file, click Choose File and click Upgrade.
92
Upgrading the appliance
The message Upgrading the appliance appears. The appliance upgrade will complete based on
your system configuration.
IMPORTANT:
The VM tty1 terminal displays progress of the upgrade.
The upgrade process takes 30–40 minutes to complete, do not restart your system during the
process. After the upgrade is complete, the system reboots automatically.
Verifying the upgrade
To verify if the appliance is upgraded, select HPE Recovery Manager Central > Settings.
In the General section, the RMC Software Revision must display 4.0.0.
Figure 30: Upgrade Appliance — verification
NOTE:
•
•
•
Though you cannot upgrade RMC from 1.0.0 or 1.1.0 to 4.0.0, the GUI displays the upgrade
progress. For more information, check the message on RMC console.
For the list of versions from which you can upgrade to RMC 4.0.0, see SPOCK.
To upgrade to RMC 4.0.0, you can use Chrome or Firefox web browsers. Internet Explorer does not
support RMC upgrade.
For information about the web browsers and their supported versions, see SPOCK.
Web SSL Certificate for RMC
The HTTP connection between RMC GUI and server is secured over SSL. A Secure connection is created
using HTTP SSL certificates, that prove the identity of a server or an application. You can generate
certificates from the RMC GUI or request certificates for RMC from a trusted certification authority (CA). To
get certificates from a CA, you have to go through the Certificate Signing process.
You must upload the certificate you generated offline or obtained from a CA to the RMC GUI. Only on the first
boot of RMC, an SSL certificate is internally created.
Using the Web SSL Certificate option on RMC GUI, you can perform the following tasks:
Web SSL Certificate for RMC
93
•
•
•
•
View existing certificate summary
Create certificate
Generate Certificate Signing Request (CSR)
Upload certificate
Figure 31: Creating SSL certificates
94
Managing RMC appliance
Figure 32: Creating CSR and CSR signing process
Viewing the summary of SSL certificate
Procedure
1. Select HPE Recovery Manager Central > Settings.
2. Click Web SSL Certificate from the Actions Menu.
3. Select Existing Certificate Summary from the drop-down list.
The Existing Certificate Summary section displays the following details:
•
•
•
•
•
•
Issued To
Valid From
Valid Till
Expiry Status
Fingerprint
Signature Algorithm
Managing RMC appliance
95
Creating SSL certificate using RMC GUI
Procedure
1.
2.
3.
4.
Select HPE Recovery Manager Central > Settings.
Click Web SSL Certificate from the Actions Menu.
Select Create Certificate from the drop-down list.
Specify the details required to create a certificate.
Apply Now: If enabled, applies the certificate, restarts RMC service and logs the user out.
5. Click Create.
6. (If Apply now is disabled) Reboot RMC.
Generating CSR
Procedure
1.
2.
3.
4.
5.
6.
Select HPE Recovery Manager Central > Settings.
Click Web SSL Certificate from the Actions Menu.
Select Generate Certificate Signing Request (CSR) from the drop-down list.
Fill the form with the details required to generate a CSR.
Click Generate CSR.
Do either of the following:
a. Click Copy to Clipboard.
b. Click Save To File.
7. Get the CSR signed by a trusted CA.
SSL Certificate types
•
•
Uploading the SSL certificate obtained from CA
Uploading the SSL certificate generated offline
Uploading the SSL certificate generated offline
Procedure
1. Run the following openssl command utility on a linux machine :
openssl req -new -sha256 -newkey rsa:4096 -days <number-of-days> -nodes -x509
-subj
"<certificate-subject-details>" -keyout <output-key-filename>.key -out
<output-certifiacte-filename>.crt
Example
openssl req -new -sha256 -newkey rsa:4096 -days 365 -nodes -x509 -subj "/
OU=VDU/O=Hewlett Packard/CN= "
-keyout rmc_demo.key -out rmc_demo.crt
The command utility generates two files rmc_demo.key and rmc_demo.crt
2. Package the generated files to a single tar.
Uploading the SSL certificate obtained from CA
Procedure
1.
2.
3.
4.
96
Select HPE Recovery Manager Central > Settings.
Click Web SSL Certificate from the Actions Menu.
Select Upload Certificate from the drop-down list.
Do either of the following:
Managing RMC appliance
a. Click Browse and then select the file to upload.
b. Drag and drop the file.
NOTE:
The file that you are uploading should be in either .crt or .tar format.
5. Check Apply now.
6. Click Upload.
NOTE:
•
•
•
If you are uploading a .tar file that consists of .crt and .key files, RMC verifies if the public
modulus property of the files match each other.
If you are uploading only a .crt file, RMC verifies if the public modulus property matches with the
existing key on the appliance.
Only on successful verification, RMC allows installation of the certificates.
General guidelines for using SSL certificates
•
•
•
Hewlett Packard recommends you to clear the browser cache after you apply a certificate on the server.
This is because, at times, the Google Chrome browser does not clear or manage local cache, the browse
cache may contain references to old certificates. When a new web certificate is applied on the appliance,
the browser fails to fetch the new certificate and therefore the login fails.
When uploading a certificate that you created offline, ensure that the .key file is not passphrase
protected.
If the browser does not identify the CA that issued the certificate, when viewing the certificate on the
browser, the Certificate Invalid error is displayed. You can ignore this error message if the
certificate is issued by a renowned CA.
Diagnosing the problems
About this task
You can diagnose any RMC issues by checking the status of subsystems in the Diagnostics page.
To run the diagnostics:
Procedure
1. Select HPE Recovery Manager Central > Settings > Diagnostics
2. Click Start Diagnostics
The Diagnostic Check window displays the status of the following:
•
•
•
•
•
•
3.
4.
Storage system
Remote copy
StoreOnce
Hardware
Services
VMware vCenter
To continue using the GUI while the diagnostics is in progress, click Run in background.
To download the diagnostics report, click Export.
Diagnosing the problems
97
Remote Data Collection
About this task
Depending on your Remote Data Collection configuration, RMC sends configuration information such as
usage data, incremental log information to Hewlett Packard Enterprise. This information is used for analysis
and troubleshooting issues.
Procedure
1. Log in to the RMC GUI using the default credentials (Admin|admin), the following screen appears:
NOTE:
If you have already configured the Remote Data Collection feature using installation wizard, this
screen does not appear on your first login to RMC.
2. Select Remote Data Collection.
It is mandatory to configure Remote Data Collection.
3. In the Remote Data Collection screen, specify the required details. For more information, see Configure
Remote Data Collection.
98
Remote Data Collection
Figure 33: Remote Data Collection
4. Specify the following details:
•
StoreFront Remote Access Token: HPE StoreFront Remote is storage analytics platform of Hewlett
Packard Enterprise. To view the RMC appliance and related analytics through the StoreFront Remote
software, enter your StoreFront Remote Access token in this field. If you do not have a token, see
https://www.storefrontremote.com/ui/#/authztoken. A version of StoreFront Remote software that
supports RMC might be required to view RMC related analytics.
• Enterprise Server: This is the Hewlett Packard Enterprise server that receives information from your
RMC appliance. This server is automatically populated, and you must not change this setting unless
informed by Hewlett Packard Enterprise.
5. Click OK.
Managing RMC appliance
99
Modifying Remote Data Collection configuration
Procedure
1. Select HPE Recovery Manager Central > Settings.
2. Click Remote Data Collection from the Actions menu.
3. In the Remote Data Collection screen, specify the required details.
For more information, see Remote Data Collection .
4. Click OK.
External firewall requirements
The simplest way to configure your RMC appliance for Remote Data Collection is to enable all outbound
traffic on port 443. This configuration enables transfer of support files to Hewlett Packard Enterprise. The
RMC appliance itself is only configured to talk to known Hewlett Packard Enterprise sites with valid SSL
certificates. All communications to Hewlett Packard Enterprise Remote Data Collection are facilitated using
HTTP Secure (HTTPS) over TLS 1.2. It ensures that all communications to Hewlett Packard Enterprise are
protected from malicious hackers. The TLS 1.2 protocol uses public key cryptography and mutual client and
server authentication to provide confidentiality, message integrity, and authentication for traffic passed over
the web.
If all outbound traffic on port 443 cannot be configured, all the following IP addresses need to be opened on
port 443. Following this guide should allow the proper connectivity to Hewlett Packard Enterprise.
Network requirement
Secure network mode
Outbound Connectivity
Port 443 (https) to be opened (outbound) between
RMC appliance IP and all the following IP addresses:
(File transfer from RMC to Hewlett Packard
Enterprise)
•
•
•
•
16.248.72.63 - storage-support1.itcs.hpe.com
16.250.72.82 - storage-support2.itcs.hpe.com
15.201.225.95 - remote3par1.houston.hp.com
15.240.56.190 - remote3par2.houston.hp.com
Configuring Appliance Persona
About this task
You must configure Appliance Persona on your first login.
NOTE:
You cannot configure Appliance Persona for a 2vCPU RMC configuration.
Procedure
1. On the Getting Started screen, click Appliance Persona.
2. Select one of the following options:
•
•
•
100
Backup: Select to use the RMC instance for Snapshot operations with or without Express Protect
backup operations.
Replication: Select to use the RMC instance for Snapshot operations and Peer Copy operations.
Backup and Replication : Select to use the RMC instance for Snapshot operations, Express Protect
backup operations, and Peer Copy operations.
Configuring Appliance Persona
Figure 34: Configuring Appliance Persona
3. Select I have read and understood all the implications.
4. Click Yes, Continue.
5. Restart the RMC appliance.
Managing RMC appliance
101
Monitoring RMC appliance
Monitoring provides an intuitive visualization of health statuses. The dashboard dynamically represents the
total number of resources and number of resources in each health status.
Dashboard
The Dashboard provides a graphical representation of the general health status of RMC resources,
associated activities, and the application plug-ins.
Navigate to a specific page using the donut graph. For example, if you click the green portion of Snapshot Set
donut, you are navigated to the Snapshot Set page that lists only the available Snapshot Sets.
Dashboard screen details
The resource-specific donut graphs on the dashboard displays:
•
•
•
Total number of resources.
The resource statuses.
Number of resources in each state.
For example, the Snapshot Set donut graph displays the total number of Snapshot Sets, their statuses, and
the number of Snapshots in each state.
Interpreting Donut colors
The colors of the donut graph represent the status of the resources:
Color
Indication
Green
A healthy status.
Red
A critical condition that requires your immediate attention.
Gray
The resources are in an unknown state.
Black
Resource instances reporting status other than OK, Warning, or Critical. For
example, Disabled or Unknown.
Personalizing the Dashboard
About this task
To personalize the Dashboard:
Procedure
1. Click Personalize on the main window.
2. Click Add Dashboard Items or Remove dashboard Items, and select items from the list.
NOTE:
To add multiple items, press the ctrl key and select the items.
102
Monitoring RMC appliance
Figure 35: Personalizing the dashboard
You can add or remove the following Dashboard Items:
•
•
•
•
•
•
•
3.
4.
Backup Policies
Backup Systems
Catalyst Copy
Copy Policies
Interface Servers
Oracle Servers
Storage Systems
To add the items, click Add or to delete the items from the Dashboard, click Remove.
Check the Display Only Critical, Warning and Unknown state box to filter resources based on the
status.
5. Click Save Settings.
Activity History
Displays details of all the activities performed in the previous version of RMC, that is before you upgraded
RMC.
Activity History
103
Figure 36: Activity history
Activity
About this task
The Activity page details the activities performed on the resources of both RMC and the application plug-ins.
Procedure
1. Select HPE Recovery Manager Central > Activity.
104
Activity
Figure 37: Activity page
The page displays the following resource details:
Title
Description
Job Id
ID of the job.
Name
Name of the activity created.
Description
Describes the activity.
State
Status of the activity.
Created At
Time at which the activity is created.
2. Click the expand arrow to view more information on the activity.
Recommended Actions displays the corrective action that you must perform to resolve the error.
Monitoring RMC appliance
105
Activity menu
The Activity menu displays the following options:
Figure 38: Activity Menu
•
•
•
All Jobs
All Category
All time
All Jobs
Lists the status of the jobs in the following categories:
•
•
•
Completed Jobs
Incomplete Jobs
In Progress Jobs
All Category
Lists the job categories (resources):
•
•
•
•
•
•
Express Protects
Recovery Sets
Snapshot Sets
Policies
Catalyst Jobs
Catalog Protection
All time
Lists the resources by the date of creation in the following categories:
•
•
•
•
•
•
Today
Last seven days
Last 30 days
Older than three months
Older than one year
Specific Date Range
Resets the view settings, refreshes the window, and updates the table with the new task performed.
NOTE:
The RMC DB Purge feature deletes all the jobs that are older than 30 days. For more information, see
Edit RMC Appliance Settings
Schedules
Use the Schedules page (HPE Recovery Manager Central > Schedules) to view and edit the schedules that
you created for the resources in RMC and the application plug-ins.
106
Activity menu
NOTE: Hewlett Packard Enterprise recommends the following:
•
•
Create schedules such that not more than 16 Express Protect jobs get triggered at the same point in
time.
Maintain a time interval of at least few minutes in between backup schedule and replication schedule
executions.
Editing a schedule
Procedure
1. Select HPE Recovery Manager Central > Schedules.
2. Select a schedule and click Edit from the Actions menu.
3. Edit the following fields:
• Schedule Name
• Schedule Description
• Frequency
• Start Time
4. Click OK.
Deleting a schedule
Procedure
1. Select HPE Recovery Manager Central > Schedules.
2. Select a schedule and click Delete from the Actions menu.
3. To confirm deletion, click Yes, Delete.
Editing a schedule
107
Understanding the security features and best
practices of the RMC appliance
This chapter explains the best practices for maintaining and securing the appliance.
Securing the appliance
The following factors secured (hardened) the appliance and its operating system:
•
Best practice operating system security guidelines were followed.
The appliance operating system minimizes its vulnerability by running only the services required to provide
the functionality. The appliance operating system enforces mandatory access controls internally.
◦
•
•
The appliance maintains a firewall that allows traffic on specific ports and blocks all unused ports. For
more information, see Ports needed for RMC.
◦ Make sure that the key appliance services run only with the required privileges; they do not run as
privileged users.
The appliance is designed to operate entirely on an isolated management LAN. Access to the production
LAN is not required.
The default credentials for first-time login are:
Table 8: Default credentials
•
•
•
•
•
•
User name
Admin
Password
admin
The appliance enforces a password change at first login. The default password cannot be used again.
The appliance supports self-signed certificates.
All browser operations and REST API calls use HTTPS. All weak Secure Sockets Layer (SSL) ciphers are
disabled.
The appliance supports secure updating. HPE digitally signs all updates to ensure integrity and
authenticity.
Configuration exports are encrypted.
If the administrator user password is lost or forgotten, contact your Hewlett Packard Enterprise support
representative to obtain password for HPresetpassword account.
Best practices for maintaining a secure appliance
The following is a partial list of security best practices that Hewlett Packard Enterprise recommends in both
physical and virtual environments.
Differing security policies and implementation practices make it difficult to provide a complete and definitive
list.
•
Hewlett Packard Enterprise recommends a strict separation of the management LAN and production LAN,
using VLAN or firewall technology or both to maintain the separation:
◦
Management LAN
All management processor devices (including Onboard Administrators and virtual connections through
an Onboard Administrator, iLOs, and iPDUs) are connected to the management LAN.
108
Understanding the security features and best practices of the RMC appliance
◦
Grant management LAN access to authorized personnel only, such as Infrastructure administrators,
Network administrators, and Server administrators.
Production LAN
All NICs for managed devices are on the production LAN.
•
•
•
The appliance is preconfigured so that the nonessential services are removed or disabled in the
management environment.
Ensure that a process is in place to determine if software and firmware updates are available, and to install
updates for all components in your environment on a regular basis.
Ensure that the security policies and processes address the virtual environment:
◦
◦
◦
◦
Educate administrators about changes to their roles and responsibilities in a virtual environment.
Restrict access to the appliance GUI to authorized users.
If you use an IDS (Intrusion Detection System) solution in your environment, ensure that the solution
has visibility into network traffic in the virtual switch.
To reduce the effect on VLAN traffic sniffing, turn off promiscuous mode in the hypervisor and encrypt
the traffic over the VLAN.
NOTE: Usually, if promiscuous mode is disabled in the hypervisor, it cannot be used on a Virtual
Machine (VM) guest. The VM guest can enable promiscuous mode however, it will not be
functional.
◦
•
•
Maintain a zone of trust, for example, a DMZ (demilitarized zone) that is separate from production
machines.
◦ Ensure appropriate access controls on Fibre Channel devices.
◦ Use LUN masking on both storage and compute hosts.
◦ Ensure that LUNs are defined in the host configuration, instead of being discovered.
◦ Use hard zoning (which restricts communication across a fabric) based on port Worldwide Names
(WWNs), if possible.
◦ Ensure that communication with the WWNs is enforced at the switch-port level.
Clearly define and use administrative roles and responsibilities.
For local accounts on the appliance, change the passwords periodically according to your password
policies. Follow these guidelines:
◦
◦
•
•
Limit the number of local accounts.
Ensure that passwords include at least three of these types of characters:
– Numeric character
– Lowercase alphabetic character
– Uppercase alphabetic character
– Special character
Do not connect management systems (for example, the appliance, the iLO card, and Onboard
Administrator) directly to the Internet.
If you require access to the Internet, use a corporate Virtual Private Network (VPN) that provides firewall
protection.
Appliance access over SSL
All access to the appliance is through HTTPS (HTTP over SSL), which encrypts data over the network and
ensures data integrity.
Algorithms for securing the appliance
•
•
•
SSL, see table Supported SSL cipher suites
SHA-256 for hashing local user account passwords
Other passwords are encrypted using 128-bit Blowfish
Appliance access over SSL
109
•
Support dumps
•
◦ Encryption: 128-bit AES.
◦ Hash: SHA-256.
◦ The AES key is encrypted separately using 2,048-bit RSA.
Updates
◦
Not encrypted; digitally signed using SHA-256 and 2,048-bit RSA
Table 9: Supported SSL cipher suites
SSL cipher suite
SSL version
Kx
Au
Enc
Mac
ECDHE-RSA-AES256GCM-SHA384
TLSv1.2
EDI
RSA
AESGCM(256)
AEAD
ECDHE-ECDSA-AES256GCM-SHA384
TLSv1.2
ECDH
ECDSA
AESGCM(256)
AEAD
ECDHE-RSA-AES256SHA384
TLSv1.2
ECDH
RSA
AES(256)
SHA384
ECDHE-ECDSA-AES256SHA384
TLSv1.2
ECDH
ECDSA
AES(256)
SHA384
ECDHE-RSA-AES256-SHA
SSLv3
ECDH
RSA
AES(256)
SHA1
Ports needed for RMC
RMC requires specific ports to be made available to communicate with the appliance and appliance to
manage HPE storage devices.
Table 10: Ports required by RMC
Port number
Protocol
Usage
Description
22
TCP
Outbound
SSH
53
TCP
Outbound
DNS
53
UDP
Outbound
DNS
80
TCP
Inbound
HTTP
123
UDP
Outbound
NTP time synchronization.
443
TCP
Inbound
Used for the HTTPS interface to user interface
and APIs.
443
TCP
Outbound
Used for secure SSL access for RMC REST
calls.
Table Continued
110
Ports needed for RMC
Port number
Protocol
Usage
Description
3260
TCP
Outbound
For iSCSI media
8080
TCP
Inbound
For device calls (HPE 3PAR StoreServ/HPE
StoreVirtual/HPE StoreOnce Catalyst)
8080
TCP
Outbound
For device calls (HPE 3PAR StoreServ/HPE
StoreVirtual/HPE StoreOnce Catalyst)
9387
TCP
Outbound
Command Protocol Port Number (HPE
StoreOnce Catalyst)
9388
TCP
Outbound
Data Protocol Port Number (SO)
8081, 16022
TCP
Outbound
For communication between RMC and HPE
StoreVirtual
25
TCP
Outbound
To check for Catalog Protection.
Understanding the security features and best practices of the RMC appliance
111
Configuring RMC for Remote Copy
RMC supports remote Snapshot creation in different HPE 3PAR StoreServ replication modes. Before you
perform a Remote Copy operation, ensure the following:
•
•
•
Remote Copy groups are started and all Virtual Volumes are in synced status.
It is mandatory to configure first vNIC (80).
Names of all virtual volumes in a synchronous Remote Copy group do not exceed 20 characters.
Managing Remote Snapshots with RMC
The following points help in registering and configuring Remote Copy groups:
•
•
•
•
RMC configuration for managing Remote Recovery Sets
Working with RMC for managing RC groups
Snapshot creation and HPE 3PAR StoreServ replication modes
Remote Recovery Set policy recommendations
RMC configuration for managing Remote Recovery Sets
The following points explain how to manage and configure Remote Recovery Sets:
•
•
Remote Copy management by single RMC appliance
Remote Copy management by RMC appliance at each site
Remote Copy management by single RMC appliance
A single RMC appliance manages both local and remote HPE 3PAR StoreServs. To complete the setup,
register the same RMC appliance as the remote appliance.
Figure 39: Remote Copy management by single RMC appliance
Remote Copy management by RMC appliance at each site
There is one RMC appliance at each site. Appliance 1 manages the local site and Appliance 2 manages the
remote site. Register Appliance 2 as the remote appliance in Appliance 1 to complete the setup. Ensure that
the RMC in local site and the RMC in remote site are accessible to each other.
112
Configuring RMC for Remote Copy
Figure 40: Individual RMC appliance at each site
Working with RMC for managing RC groups
Step No.
Action
More notes and references
1
Registering a remote appliance Remote appliance registration helps you manage
snapshots on remote array. During registration, the
appliance is registered on both remote and local sites. You
can register up to eight appliances and also register the
same appliance as remote.
Remote appliance registration is useful during disaster or
failover situations.
For more information on how to register a remote
appliance, see Registering a remote appliance.
2
Registering Storage Systems to It is mandatory to add the primary and secondary Storage
corresponding RMC appliances System to local and remote site to create a Remote
Recovery Set.
In the Remote Copy management by single RMC
appliance, a single RMC appliance is used to register both
the local and remote appliances. Register the same RMC
appliance as the remote appliance.
In the Individual RMC appliance at each site,There is one
RMC appliance at each site. Appliance 1 manages the local
site and Appliance 2 manages the remote site. Register
Appliance 2 as the remote appliance in Appliance 1 to
complete the setup.
For more information on how to add an appliance to
Storage System, see Adding a Storage System
Table Continued
Working with RMC for managing RC groups
113
Step No.
Action
More notes and references
3
Creating Remote Copy
Recovery Set
For more information on how to create a Recovery Set, see
Recovery Sets.
4
Creating Remote Copy
Snapshot Set
For more information on how to create a Snapshot Set, see
Snapshots Sets.
Snapshot creation and HPE 3PAR StoreServ replication modes
RMC supports Snapshot creation with Synchronous, Periodic Asynchronous, and Asynchronous replication
modes of HPE 3PAR StoreServ.
RMC also supports Snapshot creation with Synchronous Long Distance (SLD) configuration.
Target Storage
Source Storage
Backup Systems
Backup Systems
Replication Sets
Catalyst
Copy
Volumes
Target Recovery Sets
Source Recovery Sets
Catalyst Stores
Catalyst Stores
Replication
RMC
Target Snapshot Sets
Source Snapshot Sets
Express Protect
Figure 41: Synchronous Long-Distance configuration
Remote Recovery Set policy recommendations
RMC permits snapshot policies to be set based on the license availability on HPE 3PAR StoreServ. All
policies are optional and are categorized into:
•
•
•
Snap Count—Supported by RMC GUI and can operate without a license.
Expiration policy—Snapshots are deleted from HPE 3PAR StoreServ after the policy expires.
Retention policy— Virtual lock feature available with HPE 3PAR StoreServ. This policy restricts deletion
of snapshots and ensures that the retention time is not exceeded.
The following are policies of Recovery Set:
•
•
114
For synchronous, the policy can be the same for both local and remote.
For periodic, the policies can be:
Snapshot creation and HPE 3PAR StoreServ replication modes
◦
•
•
•
If a snapshot is created specifying any policy, the policy set on Recovery Set (if exists) is overridden
and the Snapshot Set policy is applied on both local and remote appliance.
◦ If a snapshot is created without specifying any policy, the policy set on Recovery Set (if exists) is
applied on both local and remote appliance.
Either time or numeric based policies can be applied. Mixed based policy is not supported.
Hewlett Packard Enterprise recommends you to refresh a policy before creation of a Snapshot Set.
In numeric policy set, Hewlett Packard Enterprise recommends you to use removeOldestSnap:true so
that subsequent snapshots can be created.
Configuring RMC for Remote Copy
115
Troubleshooting
Cannot access RMC appliance after deployment
Symptom
You cannot access RMC appliance after successful installation.
Action
Procedure
1. Log in to Netconf and select option <2> to go to the Interface Configuration menu.
Figure 42: Netconf main menu
2. To display the Interface Configuration menu as displayed in figure Netconf main menu, specify the option
<d>.
3. Locate and record the MAC address and interface mapping of all the network interfaces.
From figure Netconf main menu, eth0 reports an IP address of xx.xx.xx.xx with a corresponding MAC
address of 00:50:56:93:51:d9.
4. On VMWare vCenter GUI, select RMC VM.
5. Click the Virtual Hardware tab, ensure that the MAC address of the Network Adapter is same as the
address that you recorded in step 3.
116
Troubleshooting
Figure 43: Virtual Machine Properties
Failed to deploy the OVF template
Symptom
The OVF template deployment using vSphere Client fails with the following error: The OVF package
requires support for OVF Properties. Details: Line 108: Unsupported element
Property.
Failed to deploy the OVF template
117
Action
Procedure
•
Deploy the virtual machine on ESXi Host using vCenter.
Failed to attach snapshot
Symptom
Backup may fail with the error Failed in attaching one of the snapshot volumes to
appliance.
Action
Procedure
•
Ensure that the appliance has FC/iSCSI path rightly configured.
RMC allows duplicate names
Symptom
RMC GUI allows snapshot and backup to be created with duplicate names.
Cause
Scheduled snapshot and backups are triggered at the same time.
Action
Procedure
•
Check the time stamp of snapshots and backup sets.
Failed to perform RMC operations
Symptom
RMC operations, such as registering HPE 3PAR StoreServ, creating recovery sets, snapshot sets, and
backup restore operations fail with the error: Either the 3PAR WS is not running or the version
of the WS is invalid.
Action
Procedure
1. If HPE 3PAR WS API service is running and HTTPS state is enabled, use showwsapi CLI command to
verify if the service is running.
2. Check if HPE 3PAR StoreServ is running the required firmware.
3. To start the service, use the startwsapi command.
118
Failed to attach snapshot
Internal error in backup operation
Symptom
Backup operation fails with the error: Internal error in backup operation. Failed in writing
the data to StoreOnce.
Action
Procedure
•
Check if the RMC services are running.
•
•
•
1. Log in to RMC GUI and select Settings.
2. Ensure that the Appliance Service Status is healthy.
Ensure that you have appropriately configured zoning.
Ensure that HPE 3PAR StoreServ, HPE StoreVirtual, and HPE StoreOnce are reachable.
Check the Resource Configuration of RMC.
Issue with incremental backup
Symptom
Incremental backup fails.
Action
Procedure
•
Attempt a full backup. For more information, see Incremental and full backup.
Requires installing latest Internet Explorer
Symptom
In the RMC GUI, fields listed under Backup Systems > Select New Store are not properly displayed on
Internet Explorer.
Action
Procedure
•
Install the latest Internet Explorer version. For more information, see Cumulative Security Update for
Internet Explorer 11 for Windows 7 for x64-based Systems (KB2987107).
Issue with restore
Symptom
Backup restore fails with the error - Internal error in backup restore operation. Failed in
restoring backup data to volume.
Internal error in backup operation
119
Action
Procedure
•
Ensure COPY CPG in HPE 3PAR StoreServ has free space and CPG is not in a failed state.
Requires valid licenses
Symptom
Snapshot, backup, and restore operations can fail with errors related to license.
Action
Procedure
•
Ensure that the required licenses are applied to HPE 3PAR StoreServ, HPE StoreVirtual, and HPE
StoreOnce.
Issue with restore target
Symptom
During restore, if the RMC appliance is restarted, then the restore target (snapshot/base volume) is not
automatically unexported from the RMC appliance.
Action
Procedure
•
Manually unexport the impacted snapshot/base volume.
GUI displays inconsistent data
Symptom
After the upgrade, RMC GUI sometimes displays inconsistent data.
Action
Procedure
•
Clear cache on the browser.
Coordinated volume names
Symptom
Remote Copy coordinated snapshots fail.
Cause
If the first 20 characters of the coordinated volumes are not unique, the Remote Copy coordinated snapshots
may fail.
120
Requires valid licenses
Action
Procedure
•
Ensure that the first 20 characters of coordinated volume names are unique.
RMC GUI does not display the latest periodic snapshot
Symptom
RMC GUI lists all old periodic snapshots (deleted from the array) in the local/primary RMC, but the latest
snapshot exists only in HPE 3PAR StoreServ and HPE StoreVirtual.
Action
Procedure
•
In the RMC GUI, go to Storage Systems page, click Refresh (Actions→Refresh) menu.
RMC appliance does not boot
Symptom
After deploying the RMC application with the default 2vCPU or 8GvRAM variant, and when tried to change
the variant to a higher value than the default, the RMC appliance configured with VMDirectPath fails to boot
with the following error message:
Invalid memory setting : memory reservation (sched.mem.min) should be equal to
memsize(xxxx).
Action
Procedure
1.
2.
3.
4.
5.
Right-click the virtual machine and click Edit settings.
Click the Resources tab.
Select Memory and increase the reservation amount to its configured memory size.
Click OK.
Power on the virtual machine.
For more information see, VMware KB article 2002779.
Cannot delete a backup set
Symptom
If you reboot RMC during the backup operation, and delete an Express Protect backup after the reboot, then
you cannot delete a backup set.
Cause
The catalyst object is in locked state.
RMC GUI does not display the latest periodic snapshot
121
Action
Procedure
•
Wait for the time-out period and then delete the backup set.
Set COPY CPG on volumes
Symptom
Snapshot creation fails with the error message Snapshot is disabled for this thin provisioned
volume. Please set the snapshot space association with setvv.
Action
Procedure
•
Use the setvv command to set COPY CPG on the volumes in HPE 3PAR StoreServ.
Backup terminated abruptly
Symptom
Backup terminated abruptly. You may not be able to delete the backup immediately.
Action
Procedure
•
Wait for StoreOnce to release the lock and then try deleting the backup.
Issue with detaching an Express Protect
Symptom
Detaching an Express Protect from host displays the error message ERT_BACKUP_TARGET_BUSY.
Action
Procedure
•
Log out and disconnect all the open iSCSI sessions to the Express Protect, and then retry.
Unknown error with backup
Symptom
A backup operation fails with the message unknown error.
122
Set COPY CPG on volumes
Action
Procedure
•
Investigate the child tasks for detailed error information.
Errors related to Storage Pool
Symptom
RMC operations fail with error messages related to Storage Pools. For example:
•
Using RMC-V displays the message
•
No Storage Pool defined for the Array with Serial number xxxxx.
Using RMC-S displays the message
Creating snapshot for all databases under instance [(local)] ...0x1: ERROR:
Failure in getting Storage Pools. Check if Storage Pools exist.
Action
Procedure
•
Ensure that you have defined Transport Protocols for the Storage System. For more information about
adding a Storage System Transport Protocol, see Storage System Transport Protocol (Storage Pool).
RMC reports that HPE StoreOnce is offline
Symptom
If you are performing an ERT restore and concurrently performing backups using Catalyst over Fibre Channel
(CoFC), RMC may report that HPE StoreOnce is offline. However, HPE StoreOnce is not offline.
Cause
Insufficient number of possible Fibre Channel paths to HPE StoreOnce.
Action
Procedure
•
Increase the value of Devices per Initiator Port in the Fibre Channel Settings tab in the HPE StoreOnce
Management Console and then retry ERT restore.
Not enough streams error
Symptom
The error not enough streams is displayed when performing a backup.
Cause
The value of Devices per Initiator Port is low.
Errors related to Storage Pool
123
Action
Procedure
•
Increase the value of Devices per Initiator Port in the Fibre Channel Settings tab in the HPE StoreOnce
management console and then reboot RMC.
Express Protect backup may fail
Symptom
When the size of a volume is not a whole GB and the multistream count is greater than 4, the Express Protect
backup of HPE StoreVirtual may fail.
Action
Procedure
•
Use a Backup Policy with multistream count 1, 2 or 4 and then retry.
FC path to HPE StoreOnce may be lost
Symptom
In the event of having deployed RMC VM on a Windows 2012 Hyper-V host with a QLogic HBA and if you are
using FC connectivity to HPE StoreOnce, there may be intermittent connectivity errors between RMC and
HPE StoreOnce.
Action
Procedure
•
Power off or reboot Hyper-V host.
For a permanent solution, you have to upgrade Hyper-V host to Windows Server 2012 R2 or Windows
Server 2016.
WSAPI service is down
Symptom
Data replication is successful. However, the Snapshot created by RMC (as part of replication process) on the
target HPE StoreServ Storage system is not deleted post replication.
Cause
WSAPI service is down.
Action
Procedure
•
•
124
Manually delete the Snapshot created on the target Storage System.
Ensure that the WSAPI service is up and running.
Express Protect backup may fail
Failed to create Replication Set
Symptom
Failed to create Replication Set. However, RMC creates the volumes required for replication on the target
Storage System.
Action
Procedure
•
Manually delete the volumes created on the target Storage System.
Issue with Replication Set
Symptom
If WSAPI service on HPE 3PAR StoreServ goes down when data replication from HPE StoreVirtual to HPE
3PAR StoreServ is in progress, the active replication fails with an error. All the subsequent replications on the
Replication Set fail with data consistency check and the Replication set becomes unusable.
Cause
This is because WSAPI is down.
Action
Procedure
•
Delete the Replication Set and retry with another Replication Set.
Issue with attaching Express Protect
Symptom
Attaching an Express Protect fails with the error OSCLT_CLTERR_DATA_SESSION_IN_ERROR_STATE.
Action
Procedure
•
Ensure that there is an appropriate datapath connectivity and reachability between HPE StoreOnce and
RMC appliance.
Viewing data replication in IE browser
Symptom
When viewing data replication in IE browser, the Data Copy Rate column in Replication Volumes dialog
screen is truncated.
Cause
The replication fails with errors such as source or destination Storage System is unavailable.
Failed to create Replication Set
125
Action
Procedure
•
Use a different browser to view data replication.
Data replication fails
Symptom
Data replication fails with the error Volume driver not ready.
Cause
•
•
WSAPI service is not running on HPE 3PAR StoreServ, or
The maximum permissible number of WSAPI sessions exceeded.
Action
Procedure
•
Ensure that the WSAPI service is up and running and the number of WSAPI open sessions is less than
the maximum limit on HPE 3PAR StoreServ.
Appliance Persona is not set to default
Symptom
When the user downgrades the RMC configuration to 2vCPU,8GB, the Appliance Persona is not set to default
option Backup.
Action
Procedure
•
Set the Appliance Persona to Backup using the Settings page in RMC GUI.
Express Protects fail after editing backup policy
Symptom
Express Protect backups fail with the error: Error Code RMC - 1003. Message Backup operation
failed. Details CoFC identifier not found, check the management address:
<StoreOnceDevice> and CoFC Id: <CoFCID> are for the same system Recommended
Actions Check the settings on the StoreOnce.
Cause
Backup policy is changed from iSCSI to FC.
Action
Procedure
•
•
126
To proceed with backups, edit backup policy back to original settings.
To use FC, create a backup policy and set using CoFC.
Data replication fails
Failed to update the status of Remote Data Collection
Symptom
In the activity page, the remote data configuration task error indicates that there are connectivity issues that is
preventing the appliance from registering successfully. The task status is updated to success only when
correct proxy server details are specified, else the task is in failed state. Also the task error is not removed
when the status is set to success.
Action
Procedure
•
You can ignore this status issue and proceed with Remote Data Collection.
RMC VM crashes
Symptom
RMC VM fails to complete the boot process when VMDirectPath is configured. This issue is observed when
16GB HBA models are configured as VMDirectpath on HPE ProLiant Servers that are running in legacy BIOS
mode.
Action
Procedure
•
Change the HPE ProLiant Server settings so that the server boots into UEFI mode.
Failed to update the status of Remote Data Collection
127
Websites
Website
Link
Contact Hewlett Packard Enterprise Worldwide
www.hpe.com/assistance
Subscription Service/Support Alerts
www.hpe.com/support/e-updates
Software Depot
www.hpe.com/storage/rmc/swdepot/
Customer Self Repair
www.hpe.com/support/selfrepair
Documentation
128
Hewlett Packard Enterprise Information Library
www.hpe.com/info/enterprise/docs
RMC Documentation on Hewlett Packard
Enterprise Information Library
www.hpe.com/storage/rmc/docs
Hewlett Packard Enterprise Support Center
www.hpe.com/support/hpesc
Single Point of Connectivity Knowledge (SPOCK)
Storage Compatibility Matrix
www.hpe.com/storage/spock/
Storage White Papers
www.hpe.com/storage/whitepapers
Websites
Support and other resources
Accessing Hewlett Packard Enterprise Support
•
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
•
http://www.hpe.com/assistance
To access documentation and support services, go to the Hewlett Packard Enterprise Support Center
website:
http://www.hpe.com/support/hpesc
Information to collect
•
•
•
•
•
•
•
•
Technical support registration number (if applicable)
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components
Accessing updates
•
•
Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update method.
To download product updates:
Hewlett Packard Enterprise Support Center
•
•
www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software downloads
www.hpe.com/support/downloads
Software Depot
www.hpe.com/support/softwaredepot
To subscribe to eNewsletters and alerts:
www.hpe.com/support/e-updates
To view and update your entitlements, and to link your contracts and warranties with your profile, go to the
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page:
www.hpe.com/support/AccessToSupportMaterials
IMPORTANT:
Access to some updates might require product entitlement when accessed through the Hewlett Packard
Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements.
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR
part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
Support and other resources
129
Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will
determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
http://www.hpe.com/support/selfrepair
Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
If your product includes additional remote support details, use search to locate that information.
Remote support and Proactive Care information
HPE Get Connected
www.hpe.com/services/getconnected
HPE Proactive Care services
www.hpe.com/services/proactivecare
HPE Proactive Care service: Supported products list
www.hpe.com/services/proactivecaresupportedproducts
HPE Proactive Care advanced service: Supported products list
www.hpe.com/services/proactivecareadvancedsupportedproducts
Proactive Care customer information
Proactive Care central
www.hpe.com/services/proactivecarecentral
Proactive Care service activation
www.hpe.com/services/proactivecarecentralgetstarted
Warranty information
To view the warranty for your product, see the Safety and Compliance Information for Server, Storage, Power,
Networking, and Rack Products document, available at the Hewlett Packard Enterprise Support Center:
www.hpe.com/support/Safety-Compliance-EnterpriseProducts
Additional warranty information
HPE ProLiant and x86 Servers and Options
www.hpe.com/support/ProLiantServers-Warranties
HPE Enterprise Servers
www.hpe.com/support/EnterpriseServers-Warranties
HPE Storage Products
www.hpe.com/support/Storage-Warranties
HPE Networking Products
www.hpe.com/support/Networking-Warranties
130
Remote support
Regulatory information
To view the regulatory information for your product, view the Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center:
www.hpe.com/support/Safety-Compliance-EnterpriseProducts
Additional regulatory information
Hewlett Packard Enterprise is committed to providing our customers with information about the chemical
substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No
1907/2006 of the European Parliament and the Council). A chemical information report for this product can be
found at:
www.hpe.com/info/reach
For Hewlett Packard Enterprise product environmental and safety information and compliance data, including
RoHS and REACH, see:
www.hpe.com/info/ecodata
For Hewlett Packard Enterprise environmental information, including company programs, product recycling,
and energy efficiency, see:
www.hpe.com/info/environment
Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us
improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
([email protected]). When submitting your feedback, include the document title, part number, edition,
and publication date located on the front cover of the document. For online help content, include the product
name, product version, help edition, and publication date located on the legal notices page.
Regulatory information
131
Using REST APIs
REST (Representational State Transfer) is a web service that uses basic Create, Read, Update, and Delete
(CRUD) operations performed on resources using HTTP POST, GET, PUT, and DELETE.
RMC appliance has a resource-oriented architecture that provides a uniform REST interface. Every resource
has one URI (Uniform Resource Identifier) and represents a physical device or logical construct. You can use
REST API to interact with HPE 3PAR StoreServ and HPE StoreVirtual.
For more information on using REST APIs, see HPE Recovery Manager Central REST API Implementation
Guide.
Resource operations
RESTful APIs are stateless. The resource manager maintains the resource state that is reported as the
resource representation. The client maintains the application state and the client might manipulate the
resource locally, but until a PUT or POST is made, the resource as known by the resource manager is not
changed.
Operation
HTTP action
Description
Create
POST resource URI (payload =
resource data)
Creates resources. A synchronous
POST returns the newly created
resource. An asynchronous POST
returns a TaskResource URI in the
Location header. This URI tracks
the progress of the POST operation.
Read
GET resource URI
Returns the requested resource
representations.
Update
PUT resource URI (payload =
update data)
Updates an existing resource.
Delete
DELETE resource URI
Deletes the specified resource.
Return Codes
Return code
Request
Description
200
OK
The request has succeeded. The information returned
with the response is dependent on the method used in
the request.
202
Accepted
The request is accepted for processing, but the
processing is not completed.
204
No Content
The server has fulfilled the request but may not return
an entity-body, instead the server might return
updated meta information.
Successful 2xx
Table Continued
132
Using REST APIs
Return code
Request
Description
400
Bad Request
Due to malformed syntax, the server cannot
understand the request. The client must not repeat
the request without modifications.
401
Unauthorized
The request requires user authentication. The
response must include a WWW-Authenticate header
field containing a challenge applicable to the
requested resource.
403
Forbidden
The server understood the request, but is refusing to
fulfill it. Authorization will not help and the request
must not be repeated.
404
Not Found
The server has not found anything matching the
Request-URI. No indication is given of whether the
condition is temporary or permanent.
Client Error 4xx
Server Error 5xx
500
500 Internal Server Error
The server encountered an unexpected condition
which prevented it from fulfilling the request.
502
Bad Gateway
The server, while acting as a gateway or proxy,
received an invalid response from the upstream
server it accessed in attempting to fulfill the request.
503
Service Unavailable
The server is unable to handle the request due to a
temporary overloading or maintenance of the server.
The implication is that the server condition is
temporary which will be alleviated after some delay.
URI format
All URIs point to resources. The client does not need to create or modify URIs. The URI for a resource is
static and uses the format https://{appl}/rest/rm-central/v1/resource-category/
<resource-id> where:
Code
Description
https://{appl}
Appliance address
/rest/rm-central/v1
Type of URI
/resource category
Category of the resource. For example, server-profiles
/resource instance
ID
Identifier of specific resource instance (optional)
URI format
133
Resource model format
The resources support JavaScript Object Notation (JSON) for exchanging data using a REST API. If not
otherwise specified in the REST API operation, the default is JSON.
Logging in to the appliance using REST APIs
When you log in to the appliance using the login-sessions REST API, an auth (authentication) token is
returned. Use this auth token in all subsequent REST API operations in the auth header, except as noted in
REST API Request Headers. By default, the auth token is valid for 1 hour.
Log in
Log out
Operation
Operation
POST
DELETE
API
API
/rest/rm-central/v1/login-sessions
/auth-token
Request Headers
Request headers
Content-Type: application/json
auth:{auth-token}
Request body
REST API Request Headers
{
Request body
"auth":
{
"passwordCredentials":
{
"username": "Admin",
"password":"admin"
},
}
}
NOTE:
This is an example of a local login to the
appliance.
Response Body
{
"loginSession":{
"access":{
"token":{
"issued_at":"2014-09-10T08:44:07.932433
",
"expires":"2014-09-20T08:44:07Z",
"id":"aacaf2f81d914f938a5b662ac5202233"
}
}
}
}
134
Resource model format
None
Response
204 No Content
Asynchronous versus synchronous operations
A synchronous task returns immediate response as success or failed for the REST API operation. For
example, POST /rest/rm-central/v1/storage-systems returns the details of a newly created
Storage System in the response body immediately. An asynchronous task, such as creating a Recovery Set
returns the URI of a Task Tracker resource model. You can use the Task Tracker resource model URI to list
the status of the operation.
Task Tracker resource
When you make an asynchronous REST API operation, HTTP status 202 Accepted is returned and the URI
of a Task Tracker resource model is returned in the Location header of the response.
You can then perform a GET request on the Task Tracker model URI to poll for the status of the
asynchronous operation. The Task Tracker model also contains the name and URI of the resource that is
affected by the task in the associated Resource attribute.
Error handling
If an error occurs during a REST API operation, a 4xx (client-side) or 5xx (appliance) error is returned along
with an error message (ErrorMessage resource model). The error message contains a description and might
contain recommended actions to correct the error.
A successful REST API POST operation returns the newly created resource (synchronous) or a
TaskResource URI in the Location header (asynchronous).
Querying resources using common REST API parameters
You can use a set of common parameters to customize the results returned from a GET operation, such as
sorting or filtering. Each REST API specification lists the set of available common parameters.
For more information to use REST APIs, see HPE Recovery Manager Central REST API Implementation
Guide.
Asynchronous versus synchronous operations
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Glossary
Appliance
An appliance is a preconfigured virtual machine that typically includes a preinstalled guest operating
system and other software. Deploying an OVF template is similiar to deploying a virtual machine from a
template.
mebibyte
The mebibyte is a multiple of the unit byte for digital information. The binary prefix mebi means 220, so 1
mebibyte is 1,048,576 bytes. The unit symbol for the mebibyte is MiB.
Thick Provision Eager Zeroed
A type of thick virtual disk that supports clustering features, such as Fault tolerance. Space required for
the virtual disk is allocated at creation time. In contrast to the flat format, the data remaining on the
physical device is zeroed out when the virtual disk is created. It might take much longer to create disks in
this format than to create in other types.
Thick Provisioned Lazy Zeroed
Creates a virtual disk in a default thick format. Space required for the virtual disk is allocated when the
virtual disk is created. Data remaining on the physical device is not erased during creation, but is zeroed
out on demand at a later time on first write from the virtual machine.
Thin Provision
Saves storage space. For the thin disk, you provision as much datastore space as the disk would require
based on the value that you enter for the disk size. However, the thin disk starts small and at first, uses
only as much datastore space as the disk needs for its initial operations.
vApps
vApps is a preconfigured virtual machine that packages applications with the operating system that they
require.
Virtual Machine
A Virtual Machine (VM) is a software computer that, like a physical computer, runs an operating system
and applications. Multiple virtual machines can operate on the same host system concurrently.
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Glossary