CORPORATE PROCUREMENT STRATEGY
2016-18
STAKEHOLDER CONSULTATION REPORT
Glasgow City Council
Corporate Procurement Unit
1
Stakeholder Consultation Report
2016
CONTENTS
Introduction
Page 3
Background
Page 3
Survey Questions
Page 4
Survey Responses
Pages 5 – 17
Findings
Page 18
Glasgow City Council
Corporate Procurement Unit
2
Stakeholder Consultation Report
2016
Introduction
The Corporate Procurement Unit (CPU) would like to begin this report by
thanking everyone who took the time to respond to the Consultation
Survey relating to the new Corporate Procurement Strategy 2016-18.
Background
The Corporate Procurement Strategy 2016 to 2018 leads on from the
previous Procurement Strategy 2013 to 2015 which delivered a number of
benefits and improvements such as development of a robust Contract &
Supplier Management process, a Strategic Training Plan for procurement
staff and the embedding of sustainable tools.
The new Corporate Procurement Strategy sets out the procurement
objectives and actions for Glasgow City Council over the next two years.
The objectives reflect both national and local policies and priorities and
include our approach to Fair Trade, Sustainability, Corporate Social
Responsibility and the creation of opportunities for Social Enterprises and
Co-operatives.
The aim of the survey was to glean feedback on the strategy document
from both our internal and external stakeholders.
The survey was completed in April 2016 via two separate phases – one
internal, the other external. All questions were identical other than
questions 1 and 6 which were tailored to reflect the relevance between the
two stakeholder groups.
Procurement Vision ‘To be recognised as a value added procurement
function, fully aligned to the council’s services and
delivering best value for all stakeholders’
Corporate Procurement Strategy
Glasgow City Council
Corporate Procurement Unit
3
Stakeholder Consultation Report
2016
Survey Questions
Phase 1 (Internal Stakeholders)
Q1
Q2
Q3
Q4
Q5
Q6
Which Service/ALEO do you work for?
How informative or otherwise did you find the
strategy?
If uninformative, what additional information do
you think should be included?
To what extent do you agree or disagree with
the following aspects of the strategy?
To what extent does the strategy support your
Service's....
Do you have any other comments about the
corporate procurement strategy?
Phase 2 (External Stakeholders)
Q1
Q2
Q3
Q4
Q5
Q6
Are you responding as …
How informative or otherwise did you find the
strategy?
If uninformative, what additional information do
you think should be included?
To what extent do you agree or disagree with
the following aspects of the strategy?
To what extent does the strategy support your
Service's....
To what extent does the strategy support your
Company/Organisation’s …
Glasgow City Council
Corporate Procurement Unit
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Stakeholder Consultation Report
2016
Survey Responses
Q1. Which Service/ALEO do you work for?
Phase 1 (Internal) Response:
Department/Partner Org
%
Chief Executive’s Office
Corporate Services
Land & Environmental Services
Development & Regeneration
Services
City Building
City parking
Other
11
22
22
Glasgow City Council
Corporate Procurement Unit
5
11
11
11
11
Stakeholder Consultation Report
2016
Q1. Are you responding as …
Phase 2 (External) Response:
Answer
%
A business?
An individual?
An organisation?
An Elected Member?
Other
Glasgow City Council
Corporate Procurement Unit
85
4
4
0
6
6
Stakeholder Consultation Report
2016
Q2. How informative or otherwise did you find the
strategy?
Phase 1 (Internal) Response:
Answer
%
Very Informative
Informative
Neither Nor
Uninformative
Very Uninformative
44
44
11
0
0
%
00
11
Very Informative
44
Informative
Neither Nor
Uninformative
44
Very uninformative
Statistical Analysis:
88% of internal stakeholders found the strategy either
Very Informative or Informative.
The strategy was neither Very Uninformative nor
Uninformative to any of the internal stakeholders.
Glasgow City Council
Corporate Procurement Unit
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Stakeholder Consultation Report
2016
Q2. How informative or otherwise did you find the
strategy?
Phase 2 (External) Response:
Answer
%
Very informative
Informative
Neither Nor
Uninformative
Very Uninformative
18
64
16
2
0
Statistical Analysis:
82% of external stakeholders found the strategy either
Very Informative or Informative.
Only 2% of external stakeholders found the strategy to
be Uninformative.
Glasgow City Council
Corporate Procurement Unit
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Stakeholder Consultation Report
2016
Q3. If uninformative, what additional information do
you think should be included?
Phase 1 (Internal) Response
More information regarding LEO - what is the approach,
with the exception of the regulation changes, LEO will
impact entirely on the CPU. How will this be strategically
reviewed to ensure current services are protected, what
training will be provided. What is expected of current CPU
staff and how will this bare on current workload? More
information about the improvement required on
management information and how the cost savings are
integral to good management information from suppliers,
user departments and ALEOs.
Phase 2 (External) Response
The information is all Council-centric and bore no
relevance to suppliers.
Glasgow City Council
Corporate Procurement Unit
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Stakeholder Consultation Report
2016
Q4. To what extent do you agree or disagree with the
following aspects of the strategy?
Phase 1 (Internal) Response:
Response
The strategy
was easy to
read
The format
made it easy to
follow
The strategy is
comprehensive
The key
procurement
objectives are
clear
Glasgow City Council
Corporate Procurement Unit
Agree
Neither
Agree
Nor
Disagree
Disagree
Strongly
Disagree
Don't
Know/
No
Opinion
11%
78%
11%
0%
0%
0%
33%
44%
11%
0%
11%
0%
11%
67%
11%
11%
0%
0%
22%
67%
11%
0%
0%
0%
Strongly
Agree
10
Stakeholder Consultation Report
2016
Statistical Analysis:
Between 77% and 89% of internal stakeholders either
Strongly Agreed or Agreed that the strategy was
reader and format-friendly, comprehensive and clear.
In relation to the strategy being comprehensive, 11% of
internal stakeholders Disagreed with this statement.
11% of internal stakeholders Strongly Disagreed that
the strategy format was easy to follow.
Glasgow City Council
Corporate Procurement Unit
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Stakeholder Consultation Report
2016
Q4. To what extent do you agree or disagree with the
following aspects of the strategy?
Phase 2 (External) Response:
Response
The strategy
was easy to
read
The format
made it easy to
follow
The strategy is
comprehensive
The key
procurement
objectives are
clear
Glasgow City Council
Corporate Procurement Unit
Agree
Neither
Agree
Nor
Disagree
Disagree
Strongly
Disagree
Don't
Know/
No
Opinion
10%
67%
19%
5%
0%
0%
12%
67%
21%
0%
0%
0%
17%
64%
17%
2%
0%
0%
21%
67%
12%
0%
0%
0%
Strongly
Agree
12
Stakeholder Consultation Report
2016
Statistical Analysis:
Between 77% and 88% of external stakeholders either
Strongly Agreed or Agreed that the strategy was
reader and format-friendly, comprehensive and clear.
In relation to the strategy being easy to read, 5% of
external stakeholders Disagreed with this statement.
2% of external stakeholders Disagreed with the
statement that the strategy was comprehensive.
Glasgow City Council
Corporate Procurement Unit
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Stakeholder Consultation Report
2016
Q5 To what extent does the strategy support your
Service's....
Phase 1 (Internal) Response:
A Great
Deal
A Fair
Amount
Not
Very
Much
Not at
All
Don't
Know/
No Opinion
Individual
Strategies
33%
56%
0%
0%
11%
Individual
Priorities
33%
56%
0%
0%
11%
Response
60
50
40
30
20
10
0
Individual Strategies
Individual Priorities
Statistical Analysis:
89% of internal stakeholders felt that the strategy
supported their service’s individual strategies and
priorities either a Great Deal or a Fair Amount, whilst
11% held No Opinion or Don’t Know.
Glasgow City Council
Corporate Procurement Unit
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Stakeholder Consultation Report
2016
Q5 To what extent does the strategy support your
Service's....
Phase 2 (External) Response:
Response
Individual
Strategies
Individual
Priorities
Glasgow City Council
Corporate Procurement Unit
A
Great
Deal
A Fair
Amount
Not
Very
Much
Not
at
All
Don't
Know/
No
Opinion
16%
47%
21%
5%
12%
19%
42%
23%
9%
7%
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Stakeholder Consultation Report
2016
Statistical Analysis:
Between 61% and 63% of external stakeholders felt
that the strategy supported their service’s individual
strategies and priorities either a Great Deal or a Fair
Amount.
Between 21% and 23% of external stakeholders believe
the strategy supports their strategies and priorities by
Not Very Much.
Between 5% and 9% of external stakeholders felt the
strategy Not at All supports their strategies and
priorities.
Glasgow City Council
Corporate Procurement Unit
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Stakeholder Consultation Report
2016
Q6 Do you have any other comments about the
corporate procurement strategy?
Phase 1 & 2 Responses:
The surveys invoked a large number of open-ended
responses. The responses have been analysed, the
common themes extrapolated and a summary of these
can be found within the ‘Strategy Consultation – CPU
Response’ document on the council’s internet pages:
https://www.glasgow.gov.uk/index.aspx?articleid=19647
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Corporate Procurement Unit
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Stakeholder Consultation Report
2016
Findings
The majority of comments came from Phase 1 (Internal Stakeholders), and
these centred around the requirement for further information on internal
processes and procedures.
Comments from Phase 2 (External Stakeholders) revolved around Community
Benefits; the Strategy Format; the Relevance of the Strategy to Suppliers;
Preferred Supplier List; Customer Satisfaction and Council Integration with the
NHS.
A summary of Phase 1 and Phase 2 comments, along with responses from
the council’s Corporate Procurement Unit, have been captured within the
‘Strategy Consultation – CPU Response’ document. This document is
available on the council’s internet pages (see link below):
https://www.glasgow.gov.uk/index.aspx?articleid=19647
Glasgow City Council
Corporate Procurement Unit
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Stakeholder Consultation Report
2016