STRATEGIC MANAGEMENT Corporate Strategies, Globalisation, Competition and Collaboration Professor Stefan Markowski E-mail: [email protected] WYŻSZA SZKOŁA INFORMATYKI I ZARZĄDZANIA z siedzibą w Rzeszowie Corporate Strategies, Globalisation, Competition and Collaboration Content • Activity Coordination and the Firm • Pros and Cons of Vertical Integration • Non-ownership Forms of Vertical Integration • Pros and Cons of Cross-border Diversification • Determinants of International Location • Trade vs Direct Foreign Investment Strategies • Corporate Strategies of Globalised Firms • Trends in Corporate Diversification • Reasons for Diversification • Risk Management and Diversification Corporate Strategies, Globalisation, Competition and Collaboration • Impact on Performance • Fragmentation • Strategic Planning • Performance Evaluation: Strategic Score Matrices • Performance Evaluation: Value-based Analysis • Performance Evaluation: Diversified Companies • Performance Controls • New Corporate Structures and Strategies Activity Coordination and the Firm • In this course, we do not draw a clear distinction between business or competitive strategy (how to compete) and corporate strategy (where to compete) • All activities are located in space and time and one cannot easily separate ‘how’ from “where and when’ strategies • Firms exist because in some areas of activity they are more efficient than markets as coordinators of production and distribution (Chandler’s ‘visible hand’ of intra-firm coordination vs the ‘invisible hand’ of the market) Activity Coordination and the Firm • Firms must choose between doing things in-house (consolidation and integration) or outsourcing them through the market, ie, they must face make-or-buy choices • If the cost of intra-firm activity coordination is lower relative to the market-facilitated inter-firm coordination, we would expect firms to become larger and more complex • We would also expect a larger proportion of all business activity to be undertaken by larger firms • The size and complexity of firms are influenced by technology, some technologies support vertical integration (eg. LAN) while others encourage outsourcing (eg. the Internet) Pros and Cons of Vertical Integration • Vertical integration involves the internalisation of different activities along the value chain/web Market Firm Market ` Raw Materials Component Production Final Products Labour Assembly Power Wholesale Pros and Cons of Vertical Integration • Firms can integrate forward (downstream) or backward (upstream) • Advantages of vertical integration: – lower transaction costs – less scope for opportunistic behaviour – enhanced knowledge of processes and products – economies of scope – incentives to specialise and use dedicated technologies – removal of buyer-seller (bilateral) monopolies Pros and Cons of Vertical Integration • Disadvantages of vertical integration: – diseconomies of scope – different scales of operation along the chain – high cost of in-house consolidation – the compounding of ownership risk, for example • P(A), P(B), P(C) probabilities of success of separate activities A, B, and C • P(A+B+C) probability of success when A, B and C are consolidated into a joint activity (A+B+C) • if P(A+B+C) = P(A) x P(B) x P(C), then the probability of success of A+B+C is lower than P(A), P(B), P(C) Non-ownership Forms of Vertical Integration • Market foreclosure provides an alternative to vertical integration (ie. influence on the upstream activities through the control of downstream operations) • Quasi-vertical integration (relational contracts) to facilitate flexibility and agility: – partnering – strategic alliances – virtual corporation (or hollow corporation?) • The advantages of vertical integration without much common ownership Non-ownership Forms of Vertical Integration • Focus on non-contractual arrangements and collaborative management • The importance of trust • Problems when ‘things go wrong’ Pros and Cons of Cross-border Diversification • Cross-border activity: – international trade in goods and services – foreign direct investment (FDI) Trade International Activity high TRADING (eg. wool, low GLOBAL (eg. automobiles, watches) electronics, petroleum) LOCAL (eg. housebuilding, electricity transmission) MULTINATIONAL (eg. fast food, insurance) high FDI Pros and Cons of Cross-border Diversification • Cross-border trade is a function of comparative advantages of different jurisdictions (division of labour between nations) • Foreign direct investment is a function of the attractiveness of different jurisdictions as(activity) hosts (and it may displace cross-border trade) • Firms must determine the mix of trade and direct investment activity • Competitive advantages are in part determined by national natural endowments but largely developed by firms and host economies (eg. through investments in education, R&D, physical infrastructure, legal system) Pros and Cons of Cross-border Diversification • Michael Porter’s framework of dynamic competitive advantage of nations (springboard for exports and FDI): – factor endowments created rather than natural – strong supporting industries and infrastructure (complementary resources) – strong domestic demand – highly competitive industry structure • Strong home economy encourages expansion into other (host) economies • Globalisation through exports and FDI may be especially advantageous if global demands converge and there are scale and scope related efficiencies Trade vs Direct Foreign Investment Strategies • Relative advantage of FDI over exports: – direct access to customers – leapfrogging trade barriers – low cost locations – commitment to host economy – diffusion of technology – efficient use of complementary resources • If a firm has no competitive advantages specific to itself but benefits from the strength of its home economy, it should export rather than FDI Trade vs Direct Foreign Investment Strategies • Exports of goods and services – spot contracts – forward contracts – host agents/distributors – technology licensing – franchising • Modes of FDI – joint ventures – wholly owned subsidiaries – equity holdings Determinants of International Location See S. Jackson & S. Markowski, 1996, The Attractiveness of Countries to Foreign Direct Investors, The Australian Journal of Management, AGSM • Determinants of FDI location: – previous FDI – availability and dependability of complementary resources (law, infrastructure, related activities) – appropriability of returns (can profits be repatriated?) – relative costs of transacting business (FDI vs exports) – market penetration and visibility (global presence) Corporate Strategies of Globalised Firms • To globalise, firms may: – export from strong home technological base (eg. Rolex watch) and with limited FDI (eg, BMW) – form a multinational supply web of closely integrated subsidiaries (eg, Microsoft) – form a network of highly independent subsidiaries serving different host markets (“multidomestic multinationals”) (eg, Thales) – become transnational (no national identity) (eg, Murdoch family holding company) Trends in Corporate Diversification • The 1960s and 1970s witnessed rapid growth of diversified companies in the USA and western Europe • To combine growth with diversity, companies adopted multi-divisional structures • Opportunistic empire building - managements unencumbered by shareholders’ interests acquiring unrelated businesses • Support from employees, unions and financial institutions (corporatism) Trends in Corporate Diversification • End of opportunistic empire building in the 1980s and 1990s • Corporate profitability back in fashion after the stagflation of the 1970s - growth and profits often diverge • Shareholder activism put pressure on management performance (some CEOs driven out) • Shareholder value - key performance metric • Corporate white elephants attractive to corporate raiders and leveraged (through borrowing) buy-outs • Deregulated and globalised capital markets became more efficient mechanisms for allocating resources Reasons for Diversification • Growth through empire building • Risk management - risk pooling (portfolio of diverse interests) and spreading (over a larger number of stakeholders) • Market power in output and input markets – more scope for predatory pricing – more mutual forbearance with rival firms – stronger internal support from employees and bankers • Economies of scope/expected synergies (cost efficiencies) in production, marketing and procurement and information/knowledge sharing • Tax advantages (buying loss makers to offset tax liabilities) Reasons for Diversification • Concentric diversification focuses on commonalities in divisional markets, products, technologies (synergistic or related activities) • But concentric benefits could also be achieved through joint ventures and strategic alliances: is the diversified company best placed to achieve such synergies? • Conglomerate diversification focuses on portfolio management of functionally unrelated activities • Key question: in what way does the diversified company improve on investment in a portfolio of shares in independent companies? Risk Management and Diversification • Portfolio approach Expected Return (R) RB Activity B RAB Mix RA AB Mix Activity A Risk (V) VA VAB Mix VB Risk Management and Diversification • Diversified Structure I - Risk Mitigation Firm AB (for AB to fail, both A and B must fail) ` Activity A Activity B A and B are statistically independent Probability of Failure (AB) = PFa x PFb PF(AB) = 0.001 x 0.002 = 0.000002 Risk Management and Diversification • Diversified Structure II - Risk Enhancement Firm CD (for CD to fail, either C or D must fail) ` Activity C Activity D C and D are statistically independent Probability of Failure (CD) = 1 - [(1 - PFC) x (1- PFD)] Impact on Performance • Weak relationship between diversification and profitability • Focus on complementary activities and core competencies improves profitability - shareholder value as a function of synergy between different divisions/businesses Fragmentation • Demerger (American spin-off) - a parent company is split into two or more fully independent entities, ie. a fully owned subsidiary or an operable part of a quoted company is separated into an independent entity with its shares distributed to the shareholders of the parent on a pro-rata basis • A study undertaken by the Interdisciplinary Institute of Management at the London School of Economics showed that European demergers have been adding shareholder value • This is more likely to be the case in the USA, where demergers were invented in the 1920s Fragmentation • Reasons for (benefits of) demergers: – untangling the value destroying conglomerates/mergers from the 1970s – diseconomies of size experienced by the parent (eg. excessive cost of holding a large entity together) – divesting non-core activities and less (intra firm) crosssubsidisation – technological change may favour fragmentation Strategic Planning • Strategic management is largely a strategic planning process Corporate Investment Corporate Strategic Plan Corporate Budget Plan Business Unit Strategic Business Unit Business Unit Investment Plans Plans Budgets Operational Business Unit Plans Production Master Plans, etc. Strategic Planning • To plan future business activities, a firms should assess its current position in its business environment against its strategic objectives • Technical evaluation is complex and detailed but its final outcome may be presented in a concise form, eg. score matrices (see below) • Complex/diversified business entities may be evaluated as separate divisions or subsidiaries but there are risks in aggregating component data when assessing the whole business (see below) Performance Evaluation: Strategic Score Matrices • Score matrices are to provide at a glance view of the company’s performance and strategy • Most such devices combine a perspective on a firm’s external operating environment (eg, market growth) with an assessment of the company’s position within that environment (eg, market share) • The choice of variables depends on a company’s key strategic objective (eg. the growth of shareholder value) • The Boston Consulting Group (BCG) matrix combines the annual rate of market growth (environment) with the relative market share (ratio of a company’s sales to those of its largest competitor) Performance Evaluation: Strategic Score Matrices Boston Consulting Group Score Matrix Annual Market Growth High STAR Strategy: invest in QUERRY Strategy: hold & watch COW Low Strategy: milk High DOG Strategy: divest Relative Market Share Low Performance Evaluation: Strategic Score Matrices • McKinsey Matrix (developed for the US General Electric) uses composite, weighted indices of the operating environment (market attractiveness) and the firm’s competitive position in the market • Market attractiveness is a composite of: – market size (eg, total sales) – real long term growth rate (ten year average) – medium term (market) average profitability (3 year average rate of return) – market variability (variance around trend sales) – export-orientation (export/domestic sales ratio) – inflation recovery (scope for absorbing cost escalation) Performance Evaluation: Strategic Score Matrices • The firm’s competitive position is a composite of: – market position (share of domestic sales, share of all sales in an export market, ratio of own sales to those of the largest rival) – competitive position (product quality, process technology, strength of distribution networks) – return on sales (ROS) relative to those of key rivals • Strategy recommendations: – high-high excellent growth and profit potential (invest/develop) – medium-medium hold – low-low harvest cash, no investment Performance Evaluation: Strategic Score Matrices McKinsey (US General Electric) Score Matrix Market attractiveness Low Medium High Low Medium Competitive position High Performance Evaluation: Value-based Analysis • Focus on shareholder value • Start with the current market valuation of a firm and analyse potential improvements that could be realised through: – better information for shareholders (to enhance their confidence in the company, increase loyalty) – internal improvements (eg. higher cash flow, faster sales growth, different sales patterns) – external improvements (product innovation, new market penetration, divestment of non-performers) Performance Evaluation: Value-based Analysis Value Enhacement Quadrant Current Market Potential Potential Value Value Gap Market Value 4 1 Information Gap External Improvements loop 2 3 Internal Improvements Performance Evaluation: Value-based Analysis • To produce score matrices, data on business performance are needed • The US Strategic Planning Institute maintains Profit Impact of Market Strategy (PIMS) database, which helps to analyse profitability as a variable dependent on performance-related independent variables (eg, market growth, inflation, market share, capital intensity, productivity) • Regression analysis can be used to identify key drivers of profitability in a particular environment and to benchmark a firm’s profit performance against the market performance Performance Evaluation: Diversified Companies • Most large companies are diversified into business units and could be represented as portfolios of related and unrelated divisions, cost/profit centres, subsidiaries, and so on • In such cases strategic evaluation must focus on: – the logic of diversified structure to identify core and noncore activities – coordination of business units to achieve the overall company objectives – resource allocation between business units – control of business unit performance – the nature and role of headquarter management Performance Evaluation: Diversified Companies • It is possible to use score matrices and value-based techniques to analyse individual business units and to combine scores into the overall company score • This is normally done to: • set strategies and performance targets for individual units • allocate resources between them • monitor their performance • analyse and re-balance the portfolio of units/businesses • There is a danger of the fallacy of composition in that individual units may score well but if they may pull in different directions the whole business may become dysfunctional Performance Controls • Strategic performance controls: – Strategic premise validation - are strategies and their underlying assumptions still valid? (SWOT, competitive advantage, and so on) – Implementation monitoring - is strategy implementation on track? Should it continue? (milestone reviews, monitoring short term plans) – Strategic surveillance - environmental scanning (continuous look out for opportunities and threats) – Emergency measures - rapid response to special events Performance Controls • Operational performance controls: – Budgets – Schedules – Audits – Key Success factors – Customer feedback – Share market signals New Corporate Structures and Strategies • Central issue: how to balance centralisation (focus on the overall mission and resource allocation) with devolution (responsiveness, innovation, flexibility, agility) • Changing role of the headquarters from that of the top level decision maker to a company coordinator, driver of organisational change (leadership rather than management), and corporate service provider • Central management to concentrate on: • entrepreneurship (core opportunity and resource management) • business integration (capability development and deployment) • business renewal (defining mission and leading change) New Corporate Structures and Strategies • Blurring of boundaries between intra-company business units (GE’s boundaryless company) and delayering of the hierarchy (network/web-based structures) • More emphasis on relationships and teaming between units rather than the formal decision-making hierarchy • Devolution of authority and responsibility and more employee participation (‘personal touch’) and profit sharing • Relationship contracting with suppliers and customers Corporate Strategies, Globalisation, Competition and Collaboration Reading Grant, chs. 13-16 Pearce and Robinson, chs. 4 and 8, 12 Questions for Discussion • As larger manufacturing firms globalise and become multinational, why many smaller, nationally-focussed manufacturers continue to survive? Give examples. • Using appropriate examples, distinguish between the following strategies: – vertical and horizontal integration; – product development and innovation; and – joint venture and strategic alliance.
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