Contracting Authority: European Commission
Partnership Programmes for Civil Society Organisations
Grant Application Form
Budget line(s): 22.020701 – Regional and Horizontal Programmes
Reference: EuropeAid/132438/C/ACT/Multi
Deadline for submission of concept notes and applications:
13 April 2012 Brussels date and time
Title of the action:
Location(s) of the action:
Forests for the Future of Balkan People in Rural Areas
FYR of Macedonia (east and west-central region);
Albania northern and east region);
Kosovo (western region);
Montenegro (northern and east region);
Bulgaria (south-east region);
Name of the applicant
SNV – Netherlands Development Organization
Nationality of the
applicant1
Dutch organisation
Dossier No
(for official use only)
EuropeAid ID2
Ongoing
contract/Legal Entity
File Lumber (if
available)3
1
For organisations, the statutes must make it possible to ascertain that the organisation was set up by an act
governed by the national law of the country concerned. In this respect, any legal entity whose statutes have been
established in another country cannot be considered an eligible local organisation. In this respect, see also
footnotes of the Guidelines of the call.
2
To be inserted if the organisation is registered in PADOR. This number is allocated to an organisation which
registers its data in PADOR. For more information and to register, please visit
http://ec.europa.eu/europeaid/onlineservices/pador.
3
If an applicant has already signed a contract with the European Commission and/or has been informed of the
Legal Entity File number. If neither of this apply, indicate "N/A".
Page 1 of 10
Legal status4
Partner(s)5
Foundation
Name: Regional Centre for Forestry and Rural Development –REFORD
EuropeAid ID number: MK-2012-GRY-1403536929
Nationality: Macedonia (Former Yugoslav Republic of)
Date of establishment: 29.11.2010 Legal status: Association
Name: National Federation of Communal Forests and Pastures of Albania –
NFCFPA
EuropeAid ID number: AL-2009-APA-1305092214
Nationality: Albania
Date of establishment: 13.01.2006 Legal status: Association
Name: National Association of Private Forest Owners in Macedonia –
NAPFOM
EuropeAid ID number: MK-2009-EGA-2706496864
Nationality: Macedonia (Former Yugoslav Republic of)
Date of establishment: 31.12.1997 Legal status: Association
Name: National Association of Private Forest Owners in Kosovo - NAPFOK
EuropeAid ID number: XK-2012-BVB-0504628441
Nationality: Kosovo (under UNSCR 1244/99)
Date of establishment: 14.11.2005 Legal status: Association
Name: Association of Private Forest Owners in Montenegro - APFOM
EuropeAid ID number: ME-2012-FIH-1104654779
Nationality: Montenegro
Date of establishment: 23.10.2008 Legal status: Association
Name: National Association of Owners of Woods, which are not State
Property – “GOROVLADELETZ”
EuropeAid ID number: BG-2012-FPI-0904641851
Nationality: Bulgaria
Date of establishment: 05.07.2002 Legal status: Association
Applicant's contact details for the purpose of this action
Postal address:
Telephone number: (fixed and mobile)
Country code + city code + number
Address: Zayed Business Centre, 7th Floor, Rr”Sulejman
Delivina” Tirana e Re, Tirana, Albania
Tirana, Albania
Tel: +355 4 222 9642 / +355 4 222 9551
Mobile: + 389 71 292 003
Fax number: Country code + city code +
number
Fax: +355 4 222 9642 / +355 4 222 9551
Contact person for this action:
Peter Kampen – Senior Advisor Forestry / Head of
Forestry Sector SNV Balkan
Contact person's email:
[email protected] / [email protected]
Address:
Str. Dolna Matka, 73A, 1000 – Skopje FYR of Macedonia
Website of the Organisation:
www.snvworld.org
Any change in the addresses, phone numbers, fax numbers and in particular e-mail, must be
notified in writing to the Contracting Authority. The Contracting Authority will not be held
responsible in case it cannot contact an applicant.
4
E.g. non profit making, governmental body, international organisation.
5
Add as many rows as partners.
Page 2 of 10
NOTICE
If processing your application involves the recording and processing of personal data (such as names,
addresses and CVs), such data will be processed pursuant to Regulation (EC) No 45/2001 on the protection
of individuals with regard to the processing of personal data by the Community institutions and bodies and
on the free movement of such data. Unless indicated otherwise, your replies to the questions and any
personal data requested are required to evaluate your proposal in accordance with the Guidelines for the
call for proposal and will be processed solely for that purpose by the data controller. Details concerning
processing of your personal data are available on the privacy statement at
http://ec.europa.eu/dataprotectionofficer/privacystatement_publicprocurement_en.pdf
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Table of content
PART A. CONCEPT NOTE ............................................................................................. 5
1
Instructions for the drafting of the concept note .................................................................. 5
1.1. Summary of the action ...................................................................................................................5
1.2. Relevance of the action (max 3 pages)...........................................................................................6
1.3. Description of the action (max 1 page) ..........................................................................................9
PART B. FULL APPLICATION FORM ............... ERROR! BOOKMARK NOT DEFINED.
1
General information .................................................................. Error! Bookmark not defined.
2
The action ................................................................................... Error! Bookmark not defined.
2.1. Budget of the action, amount requested from the Contracting Authority and other expected
sources of funding ........................................................................ Error! Bookmark not defined.
2.2. Description of the Action ............................................................. Error! Bookmark not defined.
2.3. Applicant's experience of similar actions ..................................... Error! Bookmark not defined.
3
The applicant ............................................................................. Error! Bookmark not defined.
3.1.
3.2.
3.3.
3.4.
4
Identity ......................................................................................... Error! Bookmark not defined.
Profile ...........................................................................................................................................15
Capacity to manage and implement actions .................................................................................22
List of the management board/committee of your organisation..................................................25
Partners of the applicant participating in the action ............. Error! Bookmark not defined.
4.1. Description of the partners ........................................................... Error! Bookmark not defined.
4.2. Partnership statement ................................................................... Error! Bookmark not defined.
5
Associates of the applicant participating in the action .......... Error! Bookmark not defined.
6
Checklist for the full application form .................................... Error! Bookmark not defined.
7
Declaration by the applicant .................................................... Error! Bookmark not defined.
8
Assessment grid of the full application form .......................... Error! Bookmark not defined.
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PART A. CONCEPT NOTE
1
INSTRUCTIONS FOR DRAFTING OF THE CONCEPT NOTE
1.1. SUMMARY OF THE ACTION
Title of the action:
Forests for the Future of Balkan Rural Areas
Location(s) of the action:
FYR of Macedonia, Albania, Kosovo, Montenegro and Bulgaria
Total duration of the
action (months):
Duration of the Framework Partnership Agreement – 48 months
Duration of the grant for implementation – 24 months
Amount of requested EU
contribution
572122.152 EUR
Objectives of the action
Overall objective(s):
1. To empower the regional network of National Associations (NAs) of
communal and private forest owners for coherent reform of Sustainable
Forest Management (SFM) policies;
2. To contribute to improvement of the quality of life in the rural communities
by incorporation of SFM practices at local level;
Specific objective(s):
1. To improve the functional capacity of the NAs and regional SFM network;
2. To determine strategic advocacy measures for SFM policies and practice;
3. To establish operational initiatives of multi-functional forest management
and viable utilization of the forest resources;
NAs of communal and private forest owners, national institutions – relevant
Ministry and state administration with its local branches, local municipalities,
local schools, environmental and other CSOs in rural areas, rural population;
Stakeholders6
Estimated results
Main activities
6
1.1 Refined FPA strategy on SFM policy and practice at the Balkan region;
1.2 Increased technical knowledge of the NAs on SFM policy and practice;
1.3 Extended representation power of NAs and regional umbrella REFORD;
1.4 Established linkages with European partner networks;
2.1 Beneficiary needs incorporated in the SFM situation and sector analysis;
2.2 Identified strategic advocacy measures on SFM;
2.3 Increased government recognition of the civil society in the reform process;
2.4 Policy measures endorsed by the relevant government institutions;
3.1 Increased knowledge of the beneficiary group for viable usage of forests
and wood biomass resources in the rural communities;
3.2 Strengthened program on services provided to the beneficiary group;
3.3 Enhanced utilization of forest resources for viable community initiatives;
 Parallel regional and national workshops and seminars on strategizing and
priority setting with regards to SFM national policies and practice;
 Diverse activities related to consultation with the beneficiary groups and
other stakeholders: individual interviews, focus group discussions and
stakeholder round-tables; Donor coordination meetings and media briefings;
 Proper situation and sector analysis with desk research and technical expert
forums for drafting of preliminary policy measures;
 Establishment of mixed-expert groups and specific workshops to translate
the policy measures into specific interventions in law and by-law documents;
 Advocacy training and specific activities including establishment of lobby
group of the members in the parliament for endorsement of the measures
and interventions in the policy documents;
 Training, study tours and exchange of knowledge for joint learning;
 Service provision to beneficiaries and implementation of small SFM projects;
“Stakeholders” are the groups/individuals who are likely to affect or be affected by the implementation of the strategy.
They include “Final beneficiaries” who will benefit from the action in the long term at the level of the society or sector
at large.
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1.2. RELEVANCE OF THE ACTION
1.2.1. Relevance to the objectives/sectors/themes/specific priorities of the call for proposals

Relevance of the partnership's strategy with the specific priorities of the call for proposals
The partnership programme brings a regional coordinated initiative in four IPA countries - FYR of Macedonia,
Kosovo, Albania and Montenegro, and one EU country - Bulgaria in a focused sector approach of
sustainable forest management (SFM) and viable utilization of forest resources. It includes NAs of the
communal and private forest owners7 from the region and a regional umbrella association - REFORD with an
aim of revision of SFM policies and applying of best SFM practices for benefits in the rural communities.
The final aim is to improve the quality of life of the rural people by creating ultimate improvements at policy
level in the area of SFM, combined with pilot initiatives implemented to demonstrate the multifunctional
dimension of forests – for firewood, biomass, non-timber forest products etc. In order to achieve it, the
partnership programme developed specific objectives that relate to empowerment of the national
associations and the regional network to participate in a public debate on democracy rights of the rural
population. It focuses on improvement of the functional capacity of the NAs and their mutual cooperation and
increase of their representation power to influence policy and decision making process in the sector.

Partnership in relation to the expected results and thematic area of the call for proposals
The partnership program anticipates an extensive consultation process for incorporation of the voice of the
citizens and other relevant stakeholders from the rural communities. It will secure that all the needs and
priorities of the target group are systematically reflected in the policy reform on SFM. Multiple stakeholders in
the forestry sector will add value to the CSO efforts in achieving sustainable outcomes in the sector and will
improve the state-civil society dialog. It will secure that the SFM sector policy is endorsed by both civil
society and the state. Joint work and joint learning will ensure that both sides can understand each other
position in an improved way. The sector focus of the proposed partnership is on SFM, which refers to socioeconomic development theme of the call in view that the forest provides essential contribution to economic
growth and to increase of the living standards. SFM is closely related to environmental thematic area, which
is in itself also incorporated in the proposed program, particularly with regards to preserving biodiversity,
mitigating climate change, preserving water resources and combating soil erosion and desertification.
Transparency and good governance are in principle cross-cutting elements in the proposed partnership
program. Transparency is a key base principle of the associations and the way they operate toward their
target group, beneficiaries and partners. Good governance refers to the reform process and the transfer of at
least some of the competencies on SFM from the central to the local level.
1.2.2. Relevance to the particular needs and constraints of the target countries, region(s)
and/or relevant sectors

Pre-project situation in the target region and sectors
The Balkan countries in the purpose of this program respectively: FYR of Macedonia, Kosovo, Albania,
Montenegro and Bulgaria, are very rich with forests, covering from 35% to 60% of the total land area. They
also have significant percentage of private forests. Communal forests in Albania are covering up to 70% of
the total forest area, while private forests are covering 10-40% in the other countries. Forests and pastures
encompass an important part of the livelihood of rural communities. Often poorer families have a higher
dependency on forests and pastures (up to 50%) of their total family income. Private forests can provide
incredible resources for poverty reduction and economic growth in the rural communities. It represents in fact
all possibilities to provide firewood, construction material, wood biomass, but also can utilise on different
opportunities on timber and non-timber forest products (mushrooms, berries, aromatic plants etc.), as well as
include possibilities for recreational and tourism development. In all Balkan countries forestry sector needs
to address sustainability, economic development, income and biodiversity. Within the overall forestry
framework oriented to management of state forests, private and communal forestry are often neglected or
limited in its development.
7
The National Associations of communal and private forest owners are CSOs that have clear sector approach in
sustainable forest management, and their specific target group is viewed in communal and private forest owners as
direct beneficiaries of the action. They could be individuals or communes/ communities with private ownership of
forest land of a smaller scale. Indirect beneficiaries are their families and wider rural population in the communities.
This proposal will often refer to them as private forest owners in general or simply private forest, while the National
Associations will be appointed under NAs as general acronym. SFM will also be used as an acronym to denote for
sustainable forest management.
Page 6 of 10

Detailed initial analysis and interrelation of the problems to be addressed
Although the share of private forests varies from country to country, many of the problems and issues, but
also opportunities are similar. Private forestry is weakly organized in most of these countries and with limited
opportunities. Many forests are unsustainable managed and illegal logging remains a serious problem. In
communal and private forestry this is due to a legal framework that is not adjusted to facilitate on different
socio-economic advantages. The sector is not adapted to address the current and future needs of the private
forest owners and rural population and to provide services for diversified forest products in a sustainable
manner. Tenancy rights are not fully recognised to demarcate private from state forest since the
denationalization and restitution process is not concluded in all Balkan countries. This is a serious limitation
for the rural people to take ownership and responsibility of their forests for their own benefits. And not only
private, but also state forests are not managed sustainable and are threatened by deforestation, over
utilization, illegal logging and forests degradation. The forest eco-systems are endangered by climatic stress,
higher risk of fires and endangered types of forest vegetation. That is why an overall SFM policy and practice
in the proposed Balkan counties is of high importance.

Potential synergies with other related initiatives, in particular from the European Commission
but also from other donors and/or CSOs
In the period of six to ten years back in the past, there was very limited number of projects and initiatives in
the forest related sector in all countries. Selected improvements in the forestry sector were achieved under
the program of SNV, Netherlands Development Organization, which has supported NAs of private forest in
FYR of Macedonia, Albania, Kosovo and Montenegro in the past few years. As a result, the NAs were
reorganised, increased their membership and succeed to provide services to private forest owners. In fact,
SNV forestry program at the Balkans will act under legal demerger as of July 2012. The organization will be
authorised under the name of Connecting Natural Values and People (CNVP). It is envisaged that CNVP as
SNV legacy organization will take the lead in this partnership program with all resources and projects
transferred from SNV. It includes also a regional project financed from SIDA Kosovo office to enable NAs in
FYR of Macedonia, Kosovo and Albania to act in partnership and establish the regional umbrella. This
project will allow synergy to achieve sustainable forestry development. Strict coordination will carried out in
order to avoid duplication of activities. Synergy will be conducted also with Regional Environmental Center
(REC), Global Environmental Facility (GEF), International Land Coalition (ILC), and all EU and USAID
projects related to forestry and environment. Separate donor coordination meetings will be established in
each country of the FPA program.

Strategy built in continuation of a previous action, activities and results
In all countries, the NAs and the established regional umbrella REFORD have contributed to adjustments of
the forestry framework on policy, strategy and initial legislations. However, the reform process is at different
stages in different countries. The SFM strategy is for example outdated in Albania, while the one in Kosovo
was recently approved. Yet in two of the countries New Forest Laws need to be compiled. FYR of Macedonia
and Montenegro have already built relevant strategies and Laws, but good practices are yet to be
established. In particular, by-law documents need to be developed in order to facilitate on the law
enforcement. SFM practices in all countries need to be addressed in the interest of the beneficiary groups
and rural citizens. The previous action of the NAs has led to issuing of the role of local government in SFM,
and that is a practice that needs to be established in all IPA countries. NAs have also provided services for
their members in the field of education and training on range of issues: forestry standards, fire protection,
forest jobs and safety measures, and also different assistance for utilization of the subsidy schemes for the
private owners. The programme of services of NAs increased attention to economic development either to
support value chain of non-timber forest products (establish market linkages, create business partnerships,
SME support) or economic rights with licences provided to the beneficiary group. Many similar or different
small projects and initiatives will be established under this program, using the possibility for sub-granting
potential projects that will bring benefits for the rural communities.

Members of the partnership/network and the reason for in the partnership
The partnership program brings together four NAs from the IPA countries with a history of cooperation in the
previous 4-5 years. They exchanged information and knowledge on technical issues, and also established a
regional umbrella REFORD that was initiated in a bottom-up approach and came from the needs of the NAs.
NA from Bulgaria recently became also member of REFORD, after a year of cooperation with other NAs
when certain exchange and study tours were organised in Bulgaria. This exchange of knowledge was
arranged on technical issues, as well as to share the Bulgarian model of already established bio-mass power
plants that collect wood biomass from wider area in an organised approach that brings together state and
private forest users. This model can be also replicated in other countries. Thinking in a long-term, the
regional network envisages also Serbia, Romania and Croatia as potential members in wider Balkan region.
The network has also specific plans to establish cooperative linkages with other networks in the EU. The
ultimate goal is to improve the lives of the people in the rural communities and bring SFM policy and practice
in the Balkan region closer to the EU.
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
Needs and constraints of the partnership/network and its members
The NAs operate with one-two permanent personnel in each association and few temporary contracts for
implementing small range of projects. Therefore, it is a challenge to improve further on the organizational
and institutional setup in order to build their operational and financial sustainability. Each association is at the
moment led by senior people and it needs to include also young and ambitious staff in the organization
structures. It also needs to professionalize the services and offer them on a permanent basis. There is also a
need to build the capacity of the regional umbrella REFORD in order to be able to provide services for the
NAs on variety of issues: technical advice and analysis, strategic insights, advise and services on advocacy
matters, regional awareness campaigns, education and training, regional projects etc.
The NAs have highly qualified people in their membership structures that they can use as potential resource.
However, the technical knowledge needs to be improved for the wider membership in each country and
regional sharing of knowledge and expertise needs to be spread out in the field. Certain gender balance is
also envisioned for improvement in the present structures of the associations. Therefore family approach will
be developed in order to utilise the full potential of the private forests owners and bring also women in a
range of implemented activities. Especially small projects will look for initiatives where women can undertake
leadership in establishment of innovative projects on wood biomass, collection of forest products etc.
1.2.3. Description of stakeholders including the needs and constraints in relation to them

Stakeholder analysis setting out the groups or individuals who are likely to be affected
The top institutional level of stakeholders is represented by the Ministry with its forestry department (forest
administration) in each country. These institutions are responsible for decision and law making, planning
programs for afforestation, forest tending programs etc. Based on the previous socialist systems the forestry
sector is oriented to the management of state forest for wood production and is very centralized. Protection
of forests from illegal activities is in the responsibility of the Forest Police. The Public Enterprises manage the
state forests, control the timber-marking of both state and private forest and monitor the health condition of
forests. The NAs represent the interest of private forest owners at all levels and provide services. Role of
NAs is still very limited under the existing laws, and that is why the project will issue the institutional reform
with a focus on decentralised forestry services. In this process, NAs can become a legitimate service
provider, and also local government is foreseen to take over competencies in SFM under the decentralization
process. In principle, all local stakeholders are aware of the decentralization process and the potential
benefits for the local institutions, local schools and all rural population. Therefore, they are seen as potential
partners in support of the project. Environmental CSOs and other rural associations of farmers and women
are also viewed as partners with a potential interest to support the reform process.

Attitudes, needs and constraints of the main stakeholders
Traditionally, people that work in the ministries or state agencies are far from the field and the needs and
priorities of the rural population. On the other hand, they are responsible for conceptualizing of the legislation
and SFM policies, but they cannot respond to the needs of the local communities. Here NAs can bring an
added value providing relevant field based information and knowledge for the state institutions.
The real consensus of the SFM policies will be possible under the framework of the EU legislation and the
models created for SFM of the state and/or communal or private forests. Some models can be particularly
valuable for comparison, such as Bulgaria, or Slovenia, which also come from previous socialists system.
As concerning future management of private forestry, the government reform can also support joint
management, where local communities, associations or companies can take responsibilities for management
of forests. It is important also that members of associations of private forestry owners and actors of the
business community could be awarded with specified permits of utilization of forest and transport licences
under the decentralised model for SFM.

Participatory process ensuring participation of all member organizations and other
stakeholders in the refinement and implementation of the FPA strategy
The partnership program is ultimately based on participation and consultation process. For this purpose
variety of different techniques will be used such as field extensive interviews, stakeholder round-tables,
technical-expert forums, beneficiary consultation meetings etc. These activities are envisioned to include
every level of the NAs in the process, from the direct and indirect beneficiaries to the elected structures in
NAs. Different local institutions will be also included – local government, local schools, local branch offices
of the relevant ministries etc. Stakeholder round tables will be organised on the most important issues
regarding management and utilization of the forest resources. Environmental CSOs will also participate at
the stakeholder meetings and will become part of the mixed-experts groups to work closely with the relevant
institutions in the reform process of the SFM policies. Media will be invited at the stakeholder meetings (both
local and national), and separate media briefings will be organised for increased visibility of the action and
the stage of the reform process with its achievements.
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1.3. DESCRIPTION OF THE ACTION

General information on the background of the partnership and its strategy
The NAs from four of the IPA countries have been involved in the partnership for 4-5 years. They developed
their capacities and technical knowledge to provide services to the members, but also to contribute to the
anticipating reform in SFM. For this purpose also regional umbrella association - REFORD was established
in a bottom-up approach. NA from Bulgaria joined the umbrella network in the last year and can potentially
contribute with an exchange of their model for establishment of wood biomass power plants.

Describe the objectives of the partnership and its strategy
The project has a final aim to achieve sustainable management and multifunctional use of forests, which
leads to increase of the income from private and communal forests, and improving the quality of life in the
rural communities. It goes together with viable utilization of the forests and protection of the forest natural
values for new family generations.
Overall objective(s):
1. To empower the regional network of NAs of communal and private forest owners for coherent reform of
Sustainable Forest Management (SFM) policies
2. To contribute to improvement of the quality of life in the rural communities by incorporation of SFM
practices at a local level;
Specific objective(s):
1. To improve the functional capacity of the NAs and regional SFM network;
2. To determine strategic advocacy measures for SFM policies and practice;
3. To establish operational initiatives of multi-functional forest management and viable utilization of the
forest resources;

Need for further consultation with stakeholders in order to finalise the strategy
The FPA regional strategy will be developed in high consultation process and will be validated by national
and local civil society. In this way, strategic advocacy plan will be accredited to issue national reform process
under regional framework for the benefit of CSOs, national institutions and the rural population. The benefits
can be clearly seen in a practical approach of service provision and initiating and implementing viable small
range projects in SFM.

Overview of the activities foreseen in (a) the inception phase, and (b) the implementation
phase with specification of the related outputs and results
a) Inception phase: The expected activities will first refer to compiling of FPA partnership that is
successfully refined and mutually approved by all NAs and REFORD in the first six months. It will be a
parallel process of gaining increased competencies in strategic thinking, prioritising and strategic advocacy
methodology. Range of techniques will be used for screening of the needs and priorities of the beneficiary
group and relevant stakeholders in order to build the power and authority of the NAs.
b) Implementation phase: It will start with establishment of regional pool of experts with increased
knowledge on SFM practices in accordance with relevant EU strategies. Established linkages with European
partner networks will allow seeing and comparing the European model on SFM practices. The situation and
sector analysis will be conducted, and advocacy training will give a framework for strategic advocacy.
Measures will be determined for amendment of the national SFM policies in the region. The FPA will not only
focus on amendment of the policies but will also integrate on field achievements from two reasons. One is to
pilot initiatives that will track and monitor the legislation reform in order to update the policies with real live
problems and propose resolutions. Second reason is that the rural people are encouraged to take action and
see benefits from the policy reform. For this purpose, first the project will focus on disseminating of the
knowledge and skills to the rural people for viable usage of forest and utilize wood biomass resources in the
rural communities. At the same time they will have an opportunity to come to national associations with
different requests, so that the program on services provided to the people in rural communities is recognized
as a permanent service package. Range of small project initiatives will be established for enhanced
utilization of forest resources and will operate as viable initiatives in the rural communities.

Broad timeframe for implementation of the partnership strategy and follow up
Inception period: six months – will encompass the refinement of the regional strategy and building of the
implementation plan with determined focus for the national reforms. Implementation period: next 42 months
- refers to consolidation of the operational capacity of NAs, increased and disseminated knowledge on SFM,
strengthened network effectiveness, implementation of the policy reform process and distribution of services
to the target groups with establishment of pilot project on SFM. Clear milestones are set up for 24 months.
Follow up period: Continuation and expansion of projects and services established by NAs and continuing
of the permanent service package in access to the beneficiary group. NAs become a recognised service
provider by the government and local government with an organizational and institutional capacity of
effectiveness. REFORD represents wider Balkan area with permanent program of services for the NA.
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