ILM Level 2 Award in Leadership and Team Skills
Additional Information and Application Form
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Introduction
This award is designed for those who are in or are aspiring to a first leadership or management role.
With a focus on the core areas of effective team leadership the programme helps participants to
meet the challenges of a team leader role. The programme is flexible and pragmatic and designed to
meet the needs of a range of participants engaged in or aspiring to leadership roles across the
university.
Objectives
The Level 2 Award in Leadership and Team Skills has two core objectives:
• to assist participants in gaining the basic knowledge required by a team leader
• to develop the skills that contribute to effective team leadership.
Content and Method of Delivery
The four areas explored within the programme:
• Developing as a Leader
• Workplace Communication
• Leading Change
• Dealing with Conflict
The programme is delivered in a series of workshops, with a short half-day introduction. The
workshops are highly participative and include a variety of learning methods such as discussion,
team activities, case studies, and small group work. Wherever possible the workshops will include
real work situations.
Outcomes
Participating in the programme will provide enhanced understanding and skills related to key
aspects of leading a team resulting in improved team leadership performance. Improvements
should be evident through:
 Improved team leadership / management
 Improved team performance
 Enhanced ability to react to change, both self and the team
 Improved interpersonal skills
 Confidence in dealing with conflict situations
 More effective communication and feedback for self and others
Programme Assessment
In order to achieve the ILM Level 2 Award in Leadership and Team Skills participants must:
1. Attend the introduction session and all the course workshops and tutorials
2. Participate successfully in all group activities
3. Submit responses to the Short Answer Questions for each of the programme sessions to a
standard set by the given criteria
4. Maintain a learning diary/action plan.
Support during the Programme
Participants requiring any additional support during the programme should contact Emma Holdham,
[email protected] or tel: 01782 34154
Each participant must obtain line manager approval for attendance on this programme and, in so
doing, the line manager has given a commitment to support the participant in whatever way
possible.
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AccreditationThis programme bears a credit value of 4 under the unitisation scheme for ILM
qualifications. Participants require a minimum of 3 credits to receive the Level 2 Award in
Leadership and Team Skills.
Programme Content and Dates
Session
Element
Facilitator
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ILM and Unitisation
Structure of the L2 Award programme
Assessment pathways and criteria
The participant briefing pack - key information
Emma
Holdham
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The effective team leader
Limits to authority and accountability
Building a culture of trust and respect
Team leadership styles
Personal strengths and weaknesses
Receiving and responding to feedback
Creating a personal action plan
Emma
Holdham
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Communication process
Barriers to communication
Different methods of communication
Giving a presentation
Improving the quality of communication
Maintaining accurate records
Emma
Holdham
Day 3: Unit M2.10
Leading the team through
change
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Reasons for change
Personal perceptions of change
How people react to change
Helping people through barriers to change
Case study exercise
Emma
Holdham
Day 4: Unit M2.10
Dealing with Conflict
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Difference between conflict and disagreement
Personal conflict styles
Handling immediate conflict
Emma
Holdham
Briefing Session
Day 1: ILM Unit M2.01
Developing yourself as a
leader
Day 2: Unit M2.16
Workplace communication
Two one hour tutorials are also included in the overall programme.
Contact Details:
Emma Holdham, Staff Development Advisor
Room 14, 60 The Covert
e: [email protected]
t: 01782 734154
Charlotte Hulme, LPDC Centre Manager
Room 5, 59 The Covert
e: [email protected]
t: 01782734144
For informal discussions, please contact Emma Holdham (see above).
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