Key words in Health and Social
Care
People’s rights
• Choice
• Confidentiality
• Protection
• Equality
• Consultation
Importance of rights
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Self esteem
Empowerment
Confidence
Trust
Safety
Equality of access
Individual needs
Maintaining rights
• Effective Communication
• Correct information
• Challenge discriminatory
behaviour
• Complaints procedures
• Advocacy
Values of Care
• Equality and Diversity
• Confidentiality
• Promotion of an individual’s
rights and beliefs
Early years values of care(for those in
nurseries, pre-school, playgroups)
• Welfare of child is paramount- be positive, no
smacking or humiliation
• Keep child safe, maintaining a healthy and safe
environment
• Partnership with parents
• Encourage learning and development, by
providing choice
• Value diversity
Early years values-continued
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Equality of opportunity
Practise anti-discrimination
Confidentiality of information
Working with others, such as other
professionals and agencies
Importance of applying values of care
• Standardisation of care
• Improve quality of care
• Provide clear guidelines to inform
and improve practise
• Maintain and improve quality of
practise
Effects on people if care values not
applied
• Physical (pain if medication not
given)
• Intellectual (loss of
concentration)
• Emotional (feeling betrayed)
• Social (feel excluded)
Legislation
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Equality Act 2010
Children’s Act 2004
Data Protection Act 1998
Health and Safety at Work Act 1974
Mental Health Act 2007
Legislation (continued)
What is the impact of legislation on:
1. People who use services(e.g a child, older
person, vulnerable adult)
2. Care practitioners (e.g. a nurse, play
assistant, carer, physiotherapist)
3. Service providers ( e.g. sirona care, NHS)?
QUESTIONS on LEGISLATION
• How does legislation support an individual’s
rights?
• How does it help to maintain and improve the
quality of care practise?
• How does legislation provide guidance to staff
working in the care sector?
• How does legislation set the standard of
practise and conduct of staff and managers
who work in the care sector?
Personal Hygiene
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Hand washing routines
Hair, jewellery, nail polish,
Cover open wounds
Protective clothing
Regular washing of self
Teeth cleaning
Use and disposal of tissues
Safety procedures
• Emergency procedures, such as fire
evacuation
• Equipment considerationappropriateness
• Moving and handling techniques
Security measures such as those in a
nursery/playgroup and a care home
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External entrances
Key holders
Security pads
Window locks
Reporting of concerns
Identification of staff
Monitoring of visitors
Protecting of individuals
• Method for reducing spread of infection, such
as general cleaning, wearing gloves
• Method for reducing risk/danger, such as
carrying out a risk assessment
• Procedures to prevent accidents and promote
good practise, such as training of staff