Global Driver Safety Implementation Jim Dorris, CSP, MS, MBA Global Leader Corporate Health & Safety Cummins, Inc. Cummins Inc. is a global leader in the design, manufacture, distribution and service of diesel and natural gas engines, electric power generation systems and engine-related component products Represented in all regions across the globe Global Driver Safety Program administered through Corporate Health & Safety across the different business units 2 Obstacles Grand proposition Country variation (requirements, terminology, etc.) Working Across Cultures Financing and current economic conditions Internal pushback Privacy, legal and HR issues 3 Global Implementation: Easy as 1,2,3 Step 1: Define your program goals, intentions and scale; Collect data to guide the process; Focus your approach and determine your target(s) (needs, feedback and data driven); Develop/augment guidance policies & procedures; and, Create a plan and gain support & buy-in at all levels of the organization. 4 Step 2 Gain partner(s) (e.g., vendor, mentor, strategic partners, etc.); Delivery methodology & system (e.g., computerbased, hands-on, etc.); Establish a network scheme to administer the program; Develop a scaleable rollout strategy (e.g., phased, modular, matrix approach, etc.); and, PILOT THE PROGRAM (feedback into strategy). 5 Step 3 Establish a baseline; Create program Key Performance Indicators (KPIs); Develop multiple levels of stakeholder objectives, expectations and accountabilities (i.e., scorecard, personal objectives, etc.); Devise a reporting system to support the effort (e.g., MIS reporting function, periodic reports, etc.); Inspect what your expect; and, Continuously improve the effort. 6 Cummins Program Organization Driver Categories – Company- own and leased vehicles – Rental vehicles – Private vehicles & others Modules – – – – – Module 1 Privacy notes, safety pledge, Procedure and Risk foundation Module 2 Risk Assessment (Risk Profile and Road Risk) Module 3 Awareness training (Defensive Driving) Module 4 One-on-one Module 5 Risk Coach (Once per quarter) Phases – Five phases (Over 30 Countries) 8 Lessons Learned “Eat the elephant one bite at a time” Communicate, Communicate, and Communicate Benchmark and “don’t reinvent the wheel” Develop a plan for program contingencies (i.e., what if analysis) PILOT THE PROGRAM Clearly define your needs on the front end Develop a strong partner relationship 9 “Every journey starts with a single step” – Chinese Proverb There are no secrets to success. It is the result of preparation, hard work, and learning from failure” – Colin Powell Thank You 10
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