Driver Safety - Virtual Risk Manager

Global Driver Safety
Implementation
Jim Dorris, CSP, MS, MBA
Global Leader Corporate Health & Safety
Cummins, Inc.
 Cummins Inc. is a global leader in the design,
manufacture, distribution and service of diesel
and natural gas engines, electric power
generation systems and engine-related
component products
 Represented in all regions across the globe
 Global Driver Safety Program administered
through Corporate Health & Safety across the
different business units
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Obstacles
 Grand proposition
 Country variation (requirements, terminology,
etc.)
 Working Across Cultures
 Financing and current economic conditions
 Internal pushback
 Privacy, legal and HR issues
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Global Implementation: Easy as 1,2,3
Step 1:
 Define your program goals, intentions and scale;
 Collect data to guide the process;
 Focus your approach and determine your
target(s) (needs, feedback and data driven);
 Develop/augment guidance policies &
procedures; and,
 Create a plan and gain support & buy-in at all
levels of the organization.
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Step 2
 Gain partner(s) (e.g., vendor, mentor, strategic
partners, etc.);
 Delivery methodology & system (e.g., computerbased, hands-on, etc.);
 Establish a network scheme to administer the
program;
 Develop a scaleable rollout strategy (e.g.,
phased, modular, matrix approach, etc.); and,
 PILOT THE PROGRAM (feedback into
strategy).
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Step 3
 Establish a baseline;
 Create program Key Performance Indicators (KPIs);
 Develop multiple levels of stakeholder objectives,
expectations and accountabilities (i.e., scorecard,
personal objectives, etc.);
 Devise a reporting system to support the effort (e.g.,
MIS reporting function, periodic reports, etc.);
 Inspect what your expect; and,
 Continuously improve the effort.
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Cummins Program Organization
 Driver Categories
– Company- own and leased vehicles
– Rental vehicles
– Private vehicles & others
 Modules
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Module 1 Privacy notes, safety pledge, Procedure and Risk foundation
Module 2 Risk Assessment (Risk Profile and Road Risk)
Module 3 Awareness training (Defensive Driving)
Module 4 One-on-one
Module 5 Risk Coach (Once per quarter)
 Phases
– Five phases (Over 30 Countries)
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Lessons Learned
 “Eat the elephant one bite at a time”
 Communicate, Communicate, and Communicate
 Benchmark and “don’t reinvent the wheel”
 Develop a plan for program contingencies (i.e.,
what if analysis)
 PILOT THE PROGRAM
 Clearly define your needs on the front end
 Develop a strong partner relationship
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“Every journey starts with a single step”
– Chinese Proverb
There are no secrets to success. It is
the result of preparation, hard work,
and learning from failure”
– Colin Powell
Thank You
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