CORPORATEPROFILE
Corporate Overview
Energy Action is committed to
bringing innovation to energy
management and we believe
our scale, transparency and
industry-leading technology
sets us apart, enabling us to
deliver innovative end-to-end
energy management solutions
for our clients.
Chief Executive Officer
Energy Action
8 offices
= nationwide capability
For over 15 years Energy Action has been the pioneer in
energy management, leading the way with innovations
such as:
ƒƒ First online reverse auction platform (AEX) allowing all
licensed energy retailers the opportunity to bid for your
business. This transparent process has secured over $7
billion in total electricity contracts in the past 5 years;
ƒƒ Most advanced contract management and environmental
reporting platform, powered by our Energy Metrics
technology.
ƒƒ The unique Energy Action Price Index (EAPI), which depicts
retail energy pricing patterns and trends over the last 10
years;
ƒƒ The development and maintenance of the NABERS scheme
in Australia, New Zealand and South Africa.
We are publicly listed on the Australian Stock Exchange
(ASX:EAX) and authorised to provide financial product advice
on electricity derivatives to wholesale clients under the
Corporations Act 2001 AFSL no. 362843.
With over 150 employees, Energy Action has the largest
specialist team dedicated to serving our clients and providing
the most innovative energy management solutions to over
5,000 clients across a wide range of industry sectors including:
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Commercial
Retail
Strata
Hospitality
Healthcare
Education
13
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Infrastructure
Manufacturing
Food & Beverage
Mining
Oil & Gas
%
manage
2 | Energy Action Corporate Profile
of the national commercial and
industrial electricity spend
Energy Action is a leading provider of energy
procurement, contract management, environmental
reporting, energy advisory services and energy
efficiency projects. The wide range of innovative
products and services are aimed at reducing and
optimising electricity, gas and water usage, saving
our clients money on their energy bills and helping
them become more environmentally and economically
sustainable. Energy Action is one of the few providers
that offers businesses a full end-to-end energy
management solution through our extensive range of
services.
e Energy U
duc
se
Re
• Demand Management Solutions
• Project Implementation & Management
• Retrocommissioning, Tuning & Rectification
• Renewable & Onsite Generation Solutions
• Microgrids
Energy
Efficiency
Projects
Energy
Procurement
Energy
Optimisation
Lifecycle
DEMAND
MANAGEMENT
• Energy Assessments
• Energy Modeling & Benchmarking
• Improvement Identification
• Compliancy Reporting
Energy
Buy
SUPPLY
MANAGEMENT
Energy
Efficiency
Advisory
Services
n tif y W
• Push Reporting & Portal
• Bill Validation & Tariff Reviews
• Electricity Budget Estimate Reporting
• Contract Administration
• Environmental Reporting
• Embedded network operations
Contract
Management
an
M
Id e
• Electricity, Gas & Bulk Fuels Procurement
• Reverse Auctions & Tender
• Group Buying
• Small Business Contracts (SME)
• Structured Products
e
a st
ag
e S u p ply C o
st
s
7-Eleven and Energy Action have been working together for many
years, with Energy Action now managing our energy requirements
nationally. They have become our Energy Partner and deliver a wide
range of services to our organisation.”
National Construction Manager, 7-Eleven
3 | Energy Action Corporate Profile
Energy Procurement
Energy Action is the leading electricity, natural gas,
LPG, fuel and environmental certificate services
provider in Australia. Over 5,000 clients have
partnered with Energy Action to improve their energy
management and achieve the best outcomes for
their needs. We undertake tailored energy pricing
and contracting services from small and medium
businesses to large industrial and commercial
businesses and offer energy pricing and contracting
solutions across four distinct market sectors:
and Deriva
tured
tive
c
u
r
St (AFSL Compliant) s
The Australian energy
Exchange, Australia's first online
reverse auction platform
maximises competitive tension
to drive electricity prices down.
verse Auc
AEX Re
tion
Gas & electricity contract
negotiation. Suitable for
larger consumers
(5 GWh or 10 TJ plus)
To determine the best offer to procure the energy
you need, we work with you to understand your
usage by spend and commodity as well as region.
We also consider key aspects unique to each clients
business such as risk profile, payment preferences
and corporate contracting guidelines.
uest For Proposal
Req
Structured Energy and Certificate
contracting. Active management of
volume and price risks. Suitable for
larger Clients with consumption
greater than 40 GWh pa.
ƒƒ Structured Products (strategic procurement),
ƒƒ Requests for Proposal,
ƒƒ eMarkets utilising the Australian Energy Exchange,
and
ƒƒ Tariff (bundled pricing)
Tariff M arket
Minimising bundled electricity
and gas costs. Suitable for tariff
sites (with non interval meters).
4 | Energy Action Corporate Profile
Contract Management and
environmental reporting
As an Energy Action client, you join thousands of
companies who have decided to take control of the
way they manage their energy costs and usage.
Through our Contract Management & Environmental
Reporting service, we provide innovative and
independent analysis of your energy data,
transforming it into high quality and usable business
intelligence to proactively control and minimise your
energy expenses, emissions and wastes, resulting in
substantial savings.
Bill Validation
Our team has an in-depth understanding of the
different components of an energy bill and will validate
your bill to identify any discrepancies or incorrect
charges. The team also monitors the energy industry
to ensure we are aware of changes by energy retailers
that may impact you. If any issues are identified, we
will liaise with your energy supplier on your behalf to
help facilitate reimbursements for incorrect billing.
Tariff Reviews
Our Energy Metrics offer is based on a proven
technology platform that allows us to:
ƒƒ Help you save money by ensuring your bills
are correct and on the right tariff. We will fix
any overpayments and let you know of any
underpayments;
ƒƒ Provide an easy way to track monthly costs against
budget, by state or site if required;
ƒƒ Help you manage your annual budgets by providing
reliable annual budget estimates that reflect the
next financial years market conditions;
ƒƒ Streamline your payment process through the
provision of bill payment files, helping avoid late
fees;
ƒƒ Help you meet your financial and environmental
reporting obligations, both internal and external;
ƒƒ Provide data to help identify potential energy saving
opportunities;
ƒƒ Support you with a dedicated Account Manager
who is knowledgeable in the energy market, can
provide advice and is available when you need
help;
ƒƒ Minimise the risk of energy market penalties with
the monitoring and management of your energy
contract transfers and consumption excesses;
ƒƒ Manage escalations and queries with your energy
retailer through to resolution.
5 | Energy Action Corporate Profile
Energy Action will ensure your energy contract is
on the most cost effective tariff. Network tariffs are
reviewed annually by each state at different times of
the year: Victoria in January and remaining states in
July. As part of our service, we will review your energy
data, keep you updated on the network tariff review
and regulations by state, provide alerts on changes
and potential cost impact. If changes are required to
secure savings, we will work with the energy retailer
on your behalf.
Electricity Budget Estimate Reporting
Energy Action assists with the budgeting for
your energy costs. We use contracted rates and
currently available price projections for network and
environmental costs (where applicable) to estimate a
budget for the upcoming financial year in conjunction
with your contracted retail rates, using your sites’ last
12 months of usage history.
We aim to project realistic costs using published
networks price paths, compliance percentages, and
escalations of environmental certificates and the
introduction of new government policies.
Contract Administration/Case & Dispute
Management
Consider Energy Action to be your first point of call
when it comes to managing your energy contract
and billing. Our dedicated team of specialists will help
manage your contract, saving you time and money.
We manage:
Energy Review Service
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Every site presents an opportunity to save energy.
To ensure you are aware of these opportunities, we
provide Energy Metrics Platinum and Gold clients
with an Energy Review Report that analyses the
energy usage at each site, provides a selection of
energy saving technologies and recommendations
to improve energy efficiency. We provide estimated
paybacks and potential site savings to assist with
prioritising your energy efficiency investment program.
Site roll ins & roll outs
Power & gas connections
Meter installations
Disconnections
Billing under or over charges
Disputes and escalations management
Case management & services
Energy Usage Reporting
Energy Action offers a wide range of high quality
reports, giving you greater control over your energy
spend. As an Energy Action client, you will have
access to daily, weekly and monthly reports for your
site(s) detailing:
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Energy Demand
Power Factor
Load Factor
Energy Consumption
Emissions
Daily Demand Profiles
2.3
$
M
Annual Bill
Validation Savings
Energy Action Client Portal
As part of the Platinum and Gold Services Package,
your energy usage data can be viewed online through
an enhanced portal service. This provides a portfolio
dashboard view of your sites and extensive reporting
functionality, which is all easily accessible for ad
hoc report generation and data analysis, along with
access to your energy bills.
$3M+
10,000
ANNUAL TARIFF
REVIEW SAVINGS
LARGE SITES UNDER
MANAGEMENT
Energy Action has become the energy partner for Metcash, delivering
substantial value through Procurement and Contract Management
Services, as well as assisting us in establishing a structured approach to
energy management and efficiency initiatives.”
Head of Procurement, Metcash Trading Limited
6 | Energy Action Corporate Profile
For our clients that have complex
energy and environmental
management and reporting
needs, Energy Action provides
a comprehensive multi-utility
service utilising a combination of
our experienced Environmental
Reporting Analysts and marketleading cloud-based software.
We offer a range of software
and service options that collect,
analyse, track and manage
compliance data and deliver
standardised processes and
reports that comply with the
standards required under the
National Greenhouse and Energy
Reporting (NGER), Energy
Efficiency Opportunities (EEO),
Global Real Estate Sustainability
Benchmark (GRESB), and
Global Reporting Initiative (GRI)
Index. The service can be scaled
to take advantage of energy
efficiency monitoring capability,
highlighting energy improvement
opportunities that can be delivered
using in-house engineering and
auditing skills adept at realising
the associated cost savings
and environmental footprint
improvement.
Energy Action is able to provide
a suite of services tailored to
meet our clients’ very specific
requirements. These services,
including any combination
of Procurement, Contract
Management, Environmental
Reporting, Consultancy, Audits
and Project Services, can be
bundled into a single Energy
Manager Agreement.
We provide flexibility in the services
chosen, which can be amended
to meet changing business needs.
These arrangements typically
include an agreed schedule of
services and are settled via a
monthly retainer where costs
are amortised over the life of the
agreement, allowing for a simplified
cost management solution.
Energy Action provides a
comprehensive set of services to
support your Embedded Network,
from the feasibility and design,
through to implementation,
establishment, and ongoing
operations management.
Our Embedded Network
Operations service includes
electricity meter reading, billing,
tenant management, tenant
pricing management, integration of
reporting to your finance system,
profitability reporting, process
management, and ongoing
compliance reviews, as well as
advice and upgrades to meet
the evolving requirements of your
network.
We will help manage the
risks involved in operating an
Embedded Network to deliver a
profitable, sustainable, professional
and compliant Embedded
Network platform and standardise
operations across your business.
Energy Action has been our preferred energy
management partner for many years. They
provide high quality information and timely advice
that assists us greatly.
Procurement Manager
Hanson Heidelberg Cement Group Australia
7 | Energy Action Corporate Profile
Projects AND advisory SERVICES
Our Projects & Advisory Services team is a specialist
energy efficiency and sustainability management team
with broad skills and deep experience in the industrial
and commercial sector. Our energy management
lifecycle model is what makes us unique – we will
analyse and determine energy reduction opportunities
within your business, define the implementation
measures necessary to achieve them with associated
business cases and then deliver them. On completion
we measure and verify that the defined savings have
been achieved. We take responsibility and manage
your energy from beginning to end.
Energy Audits & Assessments
The first step in reducing a site’s energy use is to
identify exactly where and how much energy is being
used. With a detailed picture of what components use
how much energy, we can then identify opportunities
to optimise energy use.
Analysis
NABERS, CBD Ratings
Long term
monitoring
Post-construction
monitoring
8 | Energy Action Corporate Profile
ent
em
v
o
pr
Computer
Simulation
Stra
teg
ic
Efficiency
Lifecycle
g & impleme
n
nin
t
at
an
i
pl
Monitoring
Continuo
us
Im
HVAC controls
tuning
Energy audits &
upgrade plans
on
Pre-purchase
due diligence
Implementation
Project
management
Project
Commissioning
Implementation Management
National Australian Built Environment Rating
System (NABERS) and the Commercial
Building Disclosure (CBD) Program
NABERS is a national rating system that measures
the environmental performance of Australian buildings
based on energy efficiency, water usage, waste
management and indoor environment quality. Energy
Action has the largest pool of NABERS expertise in
the country.
The CBD Program requires building spaces of
1000m2 and over to obtain a Building Energy
Efficiency Certificate (BEEC) before the building goes
on the market. Our team is accredited to undertake
CBD Tenancy Lighting Assessments (TLA) and we
provide everything you need for your BEEC.
We have the experience, skills and systems to ensure
that your building or portfolio can keep its ratings up
to date.
Retro-commissioning & Tuning
Improvements in energy efficiency don’t necessarily
require large investments in a new plant and
equipment: simply tuning your existing assets can
save up to 20-30% in energy consumption. Our
services include:
ƒƒ Identification and rectification of operational and
maintenance failures;
ƒƒ Recommissioning of key systems and settings
affecting energy use;
ƒƒ Monitoring and targeting to identify new
opportunities and issues as they eventuate.
9 | Energy Action Corporate Profile
Clean Energy Council Solar
Installation Award
Energy Action was awarded the
Grid-connect 15kw-100kW Award
in 2016 in recognition of excellence
in the design and installation of the
solar system at 747 Collins St in
Melbourne. In addition to the solar
installation we also procure the
energy, contract management and
have managed the upgrade of the
building to a NABERS 6 star rating.
Environmentally Sustainable Design (ESD)
Services & Green Star
Energy Action has the most comprehensive and well
respected ESD team in Australia. Our capabilities
include:
ƒƒ Best practice energy audits and
retro-commissioning advice;
ƒƒ Energy use simulation;
ƒƒ Post-construction evaluation and post-occupancy
surveys; and
ƒƒ Civil, structural and mechanical engineering design
and project management services.
For Green Star we can:
ƒƒ Review current Green Star rating eligibility;
ƒƒ Assess Green Star credit strategy for upgrade;
ƒƒ Project-manage Green Star application process
and report development;
ƒƒ Develop and peer-review credit submission reports
for a variety of credits;
ƒƒ Assess and cross-check credits.
Grants & Funding
State and Federal Governments provide grant
initiatives that assist with establishing the feasibility
of upgrading systems and equipment and, at times,
offsetting the capital cost of specific projects.
Energy Action’s consultants constantly monitor
developments so our clients can benefit from funding
as it is made available.
Independent Commissioning Agent
The Green Star accreditation scheme requires the
engagement of an Independent Commissioning
Agent (ICA), which Energy Action can provide. We
ensure that your building or industrial facility will
operate as intended from day one.
10 | Energy Action Corporate Profile
Measurement & Verification
To improve a site’s energy performance, Energy
Action offers metering, monitoring and verification
services which provide online real-time monitoring
and reporting of energy meters and Building
Management Systems.
The Embedded Engineer service utilises our specialist
staff to review and diagnose site performance trends
to proactively identify opportunities for savings.
Our Energy Management and Diagnostic Service
(EMDS) continually monitors data from your building
and analyses it to highlight anomalies and identify
inefficiencies. The Energy Monitoring service
continually monitors your buildings energy usage over
time and flags poor performance that may be costing
you money.
All these services provide energy saving opportunities
and allows us to assist you in optimising your
buildings performance.
Demand Management Solutions
Installing new equipment to reduce peak energy
demand at your site can have a short term payback
period, often as little as 12 to 18 months. Energy
Action can perform feasibility studies, undertake
design services and provide turnkey project
implementations across a range of core technologies.
Lighting Design, Supply & Install
Lighting is one of the most energy-intensive
components in a commercial building operation and
presents an easy retrofit opportunity which can lead
to savings of over 70%. Our lighting consultancy
services include:
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CBD lighting assessments
Lighting energy audits
Energy efficient lighting control systems
AGi32 modelling
ICA testing of lighting upgrade commissioning
Peer review of lighting ICA planning and
documentation
Power Factor Correction & Voltage
Optimisation Design, Supply & Install
Power Factor is a measure of how effectively electrical
power is being used and can present attractive
opportunities for saving energy costs.
We delivered
40 Power
Factor
correction
projects to
clients in
2015, the majority were
in Queensland linked to
funding with Energex.
11 | Energy Action Corporate Profile
over 50%
Energy Action has delivered
over 50% energy savings
in a 7000 sqm building
in Canberra through
installation of new lamps
and computerised control
switches.
Renewable & Onsite Generation Solutions
Increasingly, businesses are investing in alternate
site-based generation solutions to offset grid-supplied
electricity. Energy Action performs feasibility studies,
designs, supplies, installs and commissions a range
of renewable and onsite generation technologies.
Solar Design, Supply & Install
The installation of a solar power system at your site
will generate renewable energy now and into the
future, offsetting the energy required from the grid
and reducing your energy costs. Energy Action is able
to provide the best possible solar solution for your
site to ensure it is the correct size for your energy
requirements and presents the shortest possible
payback period.
Microgrids
A Microgrid is a small-scale power grid that can
operate independently or in conjunction with the
area’s main electrical grid. Any small-scale localised
station with its own power resources, generation,
loads and definable boundaries qualifies as a
Microgrid.
Energy Action’s unique lifecycle energy management
capabilities allows for the provision of all key
aspects of both the establishment and the ongoing
management of a Microgrid. This includes solar
generation, metering design, turnkey project
implementation, grid procurement and ongoing
tenant metering, billing, reconciliations and regulatory
compliance.
Commercial Building Upgrade
For buildings with a low NABERS rating (3.5 stars
of less) we can help to increase the rating to 4.5 or
above, providing a number of benefits, including:
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Reducing your energy consumption/costs
Increasing the building value
Generating higher rental returns
Improved comfort of tenants and
Reducing your environmental footprint
We have solutions to provide turnkey energy
efficiency building upgrades and a continuous
monitoring and benchmarking service to provide a
guaranteed NABERS outcome.
Energy Action exceeded
expectations, assisting us
to reach the highly-coveted
NABERS 6 Star rating,
installing an award-winning
100kW Solar system and
providing fantastic ongoing
support. Since we have started
the tuning process, there has
been a saving of 35% on our
electricity spend.”
Senior Operations Manager,
Collins Square Management
Chifley “Global Urban
Award” for commercial
building
Chifley Tower has won the
2015 Performance Award
from the Chicago-based
Council on Tall Buildings and
Urban Habitat, by cutting
greenhouse emissions by
55%. The project managed by
Energy Action upgraded the
building to a NABERS 4.5 star
rating providing benefits to
both the owner and tenants,
cut greenhouse emissions,
and repositioned an older
building in a very competitive
real estate market.
NEW SOUTH WALES
Parramatta (Head Office)
Level 5, 56 Station Street
Parramatta NSW 2150
Phone: +61 2 9633 6400
Sydney
Level 10, 28 Margaret Street
Sydney NSW 2000
VICTORIA
Melbourne
Ground Floor Building 3
Brandon Office Park, 540 Springvale Road
Glen Waverley VIC 3150
Melbourne (Projects & Advisory Services)
Suite 1, Level 2, 51 Queen Street
Melbourne VIC 3000
AUSTRALIAN CAPITAL TERRITORY
Canberra
Unit H, 58-69 Lathlain Street
Belconnen ACT 2617
QUEENSLAND
Brisbane
Level 2, 451 St Paul’s Terrace
Fortitude Valley QLD 4006
SOUTH AUSTRALIA
Adelaide
Level 1, 20 Greenhill Road
Wayville SA 5034
WESTERN AUSTRALIA
Perth
Suite 24, 531 Hay Street
Subiaco WA 6008
@EnergyActionAUS
linkedin.com/company/energy-action
[email protected]
energyaction.com.au
1300 553 551