UHN Strategic Planning
Introductory Presentation
Spring 2017
Milestones
Organizational
Renewal Launched at
Town Hall Meeting
Areas of Focus
Defined
Sep. 2015
Jan. 2016
Nov. 2015
Nov. 2016
Governance and
Management Refresh
Purpose, Values
& Principles
Launched
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Our Purpose,
Values &
Principles…
…will be the bedrock on
which we will create our
Strategic Plan
…will guide how we plan,
allocate resources,
manage performance,
and behave as an
organization
3
Our Purpose,
Values &
Principles…
Purpose: Transforming lives and
communities through excellence in
care, discovery, and learning
Primary Value: The needs of patients
come first
Values:
Safety: I take personal responsibility
for patient and workplace safety
Compassion: I have care and
concern for others
Teamwork: I am committed to
supporting my colleagues
Integrity: I conduct myself with
integrity
Stewardship: I use resources wisely
When I live these words…
I am living UHN’s values
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Milestones
Organizational
Renewal Launched at
Town Hall Meeting
Areas of Focus
Defined
Strategic
Planning Begins
Sep. 2015
Jan. 2016
Jan. 2017
Nov. 2015
Nov. 2016
Governance and
Management Refresh
Purpose, Values
& Principles
Launched
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Strategic planning is an organization’s
process of defining its priorities.
guide decisions on allocating
resources to achieve the organization’s
vision and mission and ensure
that employees and stakeholders are
working towards common goals.
This will
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Situational Context for This
Strategic Plan
• A high level plan providing a framework for directional
alignment that will take place over 18-24 months
• Allows for bandwidth constraint related to the degree and
extent of organizational change currently underway:
– New organizational structure with new Executive Team
– Caring Safely safety transformation
– Operational excellence quest – implementation of E&Y operational review
recommendations
– Finance transformation
– Enterprise risk – elevation and maturation
– Infrastructure review underway
– UHN Digital – IT transformation
– Research finance restructuring
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UHN Strategic Plan (October 2017)
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What the Plan Is…
A framework to align
programs and sub units
over time
Everyday priorities and
strategic goals for the
future
High level milestones
(3, 6 and 9 years)
Deliverables and
activities to achieve 3
year milestones
What the Plan Is Not…
x A detailed roll-up of
program and sub unit
business plans
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Work That Will Occur After
October 2017
• Programs and sub-unit plans (over 18-24 months)
• Research and Education strategic plan formulation
• Research strategy will include:
– A sustainable business model for research and innovation
– Future recruitment
– Aligning fundraising with research strategic aims
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Key Aspects of UHN’s
Strategic Planning Process
Direction
Strategic Themes
Vision
Driven institutionally to align sub-units
Priority setting to align and orient
Quantum leaps
Execution Framework
Rigorous
Time to Completion
9 months
Horizon
3 year plan – 2030 horizon
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Strategic Planning Process
Phase 1
Oct –
Dec 2016
• Launch of
Purpose, Values
& Principles
• Review of
previous
strategic plan,
SWOT,
environmental
scan
Phase 2
Jan –
Mar 2017
• Leadership
Retreat
Phase 3
Apr –
May 2017
• Board Retreat
• Initial discussion
on Mission, Vision
& ‘Big Dot’ Goals
• Further
refinement of
Big Dot Goals
and Mission
• Introduction of
‘Big Dot’ goals to
the Board
• Refreshed Areas
of Focus* for
2017/18
• Stakeholder
communication
launched
• Board
confirmation on
strategic
direction
Phase 4
Jun –
Sep 2017
• Refine
deliverables for
Big Dot Goals
and Foundational
Activity and
stress test
against available
capacity and
resources
• Refine market
analysis
• Further engage
Foundations
• Further Board
engagement
• Finalize Mission
and Vision
Phase 5
Oct 2017 –
onwards
• Publish and
communicate the
Plan
• Develop
execution
framework and
scorecard
• Master facilities
and financial
planning
• Formulate
2018/19
Operating Plan
• Programs and
sub-units begin
to align
strategies to plan
• Board approval
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Refreshing and Redefining
our Areas of Focus
PATIENT
EXPERIENCE
CARING
SAFELY
PEOPLE
TEAMAND
ENGAGEMENT
CULTURE
OPERATIONAL
CLINICAL
OPTIMIZATION
EXCELLENCE
Five Areas of Focus in 2017/18
Research and education goal setting will be
rolled into the strategic planning process
IT
Four
TRANSFORMATION
ANDand beyondPVP AND
Areas ofMICHENER
Continuous FocusRESEARCH
in 2018/19
INTEGRATION
INNOVATION
STRATEGY
IT Transformation will transition into a bigger, long-range goal
in the new Strategic Plan
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Summary of Strategic
Planning Components
MASTER
FACILITIES &
FINANCIAL PLANS
The How
STRATEGIC PLAN
The How
VISION
The Where
MISSION
The What
PURPOSE,
VALUES &
PRINCIPLES
(January – October 2017)
The Why
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Starting Point –
UHN is a National Asset
We have a
responsibility to find
cures and solutions,
while preparing for our
exciting future
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What will Health Care
Look Like in the Future?
Knowledge &
Learning
Empowered
Patients
•
Open access
•
•
Decentralized
learning
Personal ownership
of health data
•
Personalization of
care delivery
•
Life long learning
•
Cognitive flexibility
•
Shared decision
making
Health Human
Resources &
Work Environment
•
•
Cognitive computing
and artificial
intelligence
Working in virtual/
simulated
environments
Population
Health
•
Funding health of
populations
•
Longitudinal health
•
Payment for health
outcomes
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Big Dots: Vision for 2030
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• A UHN term
• Transformational
• Inspirational and aspirational
• Commensurate with UHN’s role as
a national asset
• Meant to directionally orient and
align the organization
• Big Dot goals reinforce one another
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Introducing the ‘Big Dots’
Digital and
Technology
Enabled
Health Care
The Health
of Our
Population
Accelerating
Mission
Alignment
for Societal
Impact
2030
9 Years
6 Years
3 Years
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‘Big Dots’ Timeline
2018
2021
3 Year Detailed Plan
2030
Reinforcing
Quantum Leaps
The Health of Our
Population
Digital and
Technology
Enabled Health
Care
Aspirational
Accelerating
Mission Alignment
for Societal
Impact
Vision for Internal &
External Stakeholders
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UHN’s Strategic Plan Will Set Priorities for
Today and Strategic Goals for Tomorrow
Foundational Elements
CARING
SAFELY
PATIENT
EXPERIENCE
Strategic Areas – Big Dots
Accelerating
Mission
Alignment for
Societal
Impact
The Health
of Our
Population
Digital and
Technology
Enabled
Health Care
PEOPLE &
CULTURE
OPERATIONAL
EXCELLENCE
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Summary
There is still much work to do:
• Generate the detailed plan for the next 3 years for
Foundational Elements and Big Dots
Organizational communication plan has been initiated
and will be continuous
The UHN Strategic Plan will be a guiding and orienting
framework, used to align future clinical/department
strategic plans
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Town Halls to update the organization on
process so far
www.RenewingUHN.ca for key readings
and learnings
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