Customer Perception Survey 2015-16
Comments Only Report
Westerly Family Centre
All comments received have been included below and are presented verbatim
with personal identifiers removed.
Comments:
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20 372
It allowed me to meet new people as I had moved to a different area
I can meeting the new friends of another country
I gained more knowledge about multiple I didn't know before
Improved my fitness & weight. Made new friends
We been able to meet people and make new friends
It has given me the opportunity to expand my craft learning & also meet new
people
Being involved with people who can help, and if they can't help you they will
find out further info and let you know. Meeting caring helpful people
Getting out meeting new people
Socializing. Confidence
It is perfectly situated for everyone to use & the staff are very approachable
and make life easy for us
To meet a wonderful group of ladies
Freedom one night each month!
It has provided a low cost venue for out group to meet
To improve my English skills
Small number of children, great outdoor area. Place to take grandchild on a
Monday to interact with others
I much better understand and read English. Better communicate with my
classmates and I are alone deal with the doctor in the shops
A clear affordable community venue for local events
Access to the community
Community spirit and networking. Staff are friendly and supportive.
The service is well located for our clients. The staff are always willing to
accommodate our needs.
Convenient and well known location which accommodates parents and
students.
Customer service, facilities
Reasonably priced to hire and great staff to deal with
Very good if they have more information work
Comments Only Report (Continued)
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It has given me the opportunity to expand my craft learning & also meet new
people
Love playgroup
The centre manage responds quickly to my emails and Facebook questions
Larger books for reading to group, stop them from standing as they cannot
see pictures with small book. Music was terrible, should play in English & play
nursery rhymes
The staff never interfere and are always on hand to assist, especially with
suggestions on how to improve service level to the community
Excellent parking facilities
Would recommend to anyone
For further inquiries, please contact the Research and Evaluation Unit on 6551 8330 or
[email protected].