Effective Safety Teams Tips to Make Your Safety Team Go From Average to Awesome Ohio Bureau of Workers’ Compensation Division of Safety and Hygiene Julie Reynolds Where to Start? What is Management Commitment for a Safety Team? Participating in setting goals and objectives Making a commitment to listen to the team’s suggestions Providing resources (Money/Time) How Do You Gain Management Commitment? •Safety Pays (www.OSHA.gov) •Cost of a Claim •BWC Premium Increase •Money Talks!! Assemble a Team Select Team Members Labor and management partnering Represent all key functional areas and knowledge What about….. Appoint, recruit or volunteer? What about shifts? Number of members? Who will choose the members? How long will members serve on the team? Where will you meet? How long/often will you meet? Team Member Roles Team Member Team Leader Scribe/Note Taker Timekeeper Facilitator Purpose Goals Strategies Why have a Purpose? It identifies the work of the team and why it’s important. Provides the on-going direction for the team. All members must share in and be committed to the purpose. Should be linked to overall organizational mission and vision. Goal Setting The stated goals should be SMART: Specific Measurable Attainable Realistic Timely Strategy Determine how you will meet your goals and work towards achieving your purpose. Tangible tasks that can be accomplished by team members. Make team members accountable for the assigned tasks. Purpose: To improve communication Goals: • Improve perception survey results by 10% in 12 months • Conduct 100 safety contact opportunities (training, meetings, one on one’s) this year • Create two way feedback for safety related issues and respond in 48 hrs Strategies: • Conduct survey in January & December • Conduct weekly safety talks, monthly safety meetings & quarterly training classes • Create on-line safety mailbox • Develop accountability system for safety contacts Determine What To Work On Safety Teams should address broad systems, not symptoms Symptoms Broken guard rail near aisle 4 Leaky roof in shipping area Cluttered, crowded work area in inspection Missing machine guard on a press Five Systems for Safety Teams Communication Training Policies and Procedures Climate Accountability Build Team Skills Specific Training May Include: Team Process Team Concepts Interpersonal Communication Conflict Resolution Group Facilitation Technical Safety Information Problem Solving/Decision Making Problem Solving & Decision Making Consensus Brainstorming Fishbone Diagram Multi-Voting (DOTS) Group Normalization Methods (CARDS) High-Low Grid Pareto Chart Force Field Analysis Consensus is … … 70% comfort … 100% commitment Meeting Management Norms Common group norms for successful teams include: _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ The Agenda Keeps the meeting on track Send out before the meeting Assign time limits to specific topics Agenda Items /Person Responsible/Time Frame Old Business 1. Follow-up of June’s suggestions 2. Review of 2nd quarter inspections Joe Smith John Jones 2:00 – 2:10 2:10 – 2:20 New Business 1. Review current new hire process 2. Elect new members (2) Jean Wilson Don Doe 2:20 – 2:35 2:35 – 2:45 Monthly training (preventing heat stress) Tammy Trainer 2:45 – 3:00 * Please be on time and bring your departmental housekeeping inspection. Parking Lot Parking Lot Issues not on the agenda Documentation Meeting agendas Meeting minutes Action plans Other reports requested by management Action Planning Action Item 1. 2. 3. 4. Who When Status People fail to accomplish their goals for three reasons: 1) they fail to write them down 2) they have no one to hold them accountable 3) no deadlines Communication Plan aka: Marketing!! Every Step • As the team is being organized • As members are chosen • As roles are determined • As goals are established (and met) • When success is achieved Evaluate Team Effectiveness Team effectiveness should be evaluated on: • Task Completion (results) • Building of Relationships (team process) Evaluating Team Performance Do at least an annual self-evaluation Review Purpose-Goals-Strategies
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