Subcontractor Framework
MY04
Document H
Written Tender Questionnaire
V1.0
Subcontractor Framework
Document A – Invitation To Tender
Table of Contents
Written Tender Guidance
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Subcontractor Framework
Document H – Written Tender Questionnaire
Written Tender Guidance
Please refer to Written Tender Response for details of individual weightings per question.
Tenders must complete Document H - Written Tender Questionnaire in Word format and return the
document electronically by email to [email protected]
Form of Answers - Marks are awarded for clear and concise answers, with the relevant examples and
detail where relevant. We do not wish to receive long and unstructured answers; the character limits
are an indication of detail required but answers should still be concise.
The information you provide in your answers should be relevant to your organisation, and the
opportunity for which you are applying. Tenderers should note that the weightings of the questions as
illustrated above indicate the importance of that question and ensure that their answers are structured
accordingly; ensuring that you provide sufficient and relevant detail in the question response is key.
The character limits have been set by the client representatives, and shall not be changed.
Tenderers should also note that only information provided in the text boxes shall be considered in
response to the question – the evaluation team shall not consider any attachments (other than those
that may have been specifically requested), references to external sources or current knowledge of the
tenderer.
Should you have any queries regarding the requirements of the tender questionnaire, then please raise
these using the clarification process set out in Section 4.3 of Document A – Invitation to Tender.
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Subcontractor Framework
Document H – Written Tender Questionnaire
The weighting of individual tender questions is presented below:
Section
Question
Number
Q1
Question
Please describe how your organisation intends to get the contract mobilised to meet the needs of M&Y by the
contract commencement date of the 4th September 2017. The mobilisation period will a 3 week period between
Monday 14th August 2017 and Friday 1st September 2017.
Provide a staffing structure and the name and experience/qualifications of the person you propose to act as
contract manager.
Supporting
Document
to be
Provided
Weighting
No
10.00%
No
5.00%
(Maximum number of words 1500)
Response Q1
Section 1
Service
Delivery
Q2
Please detail how you will manage this contract to ensure that maintenance is carried out to the required schedule
and that repairs are completed in line with the response times indicated within the specification, achieving first time
fix where possible.
Ensure you explain how you will respond to the emergency call out requirements to meet the response times
indicated within the specification.
(Maximum number of words 1000)
Response Q2
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Subcontractor Framework
Document H – Written Tender Questionnaire
Section
Question
Number
Q3
Question
Please detail how you will manage your supply chain to ensure that prices remain competitive and ensure that any
equipment, parts and materials required are available at the necessary time, in order to ensure that works are
completed on time.
Confirm whether you will be sub-contracting any element of the service and if so, how you will ensure the standards
required by M&Y are achieved.
Supporting
Document
to be
Provided
Weighting
No
5.00%
No
5.00%
(Maximum number of words 1000)
Response Q3
Please set out your approach to quality control encompassing each element of the contract (servicing/maintenance
and repairs), including:
Q4

how, and via what quality control systems and processes, you would ensure that the standards and
targets/KPIs set out in the contract would be met

how you monitor the quality of individual operatives and deal with non-compliance

how you will feed back to M&Y on project progress in respect of servicing/maintenance and repairs and
how you will ensure you will meet the Key Performance Indicators set out in the Specification

how you would like to increase the level of service provided throughout the contract term.
(Maximum number of words 1000)
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Subcontractor Framework
Document H – Written Tender Questionnaire
Section
Question
Number
Question
Supporting
Document
to be
Provided
Weighting
No
5.00%
Response Q4
Q5
M&Y is seeking to maximise the delivery of Social Value outputs and outcomes during the contract period and
beyond. M&Y is committed to supporting residents to access employment through training and employment
opportunities.
Please detail and provide targets of what benefits you will deliver to the communities you will be working in and
specific community initiatives that you will deliver during the contract term, for example but not limited to ensuring
that your workforce is representative of the local area in which you will operate, resident training, apprenticeships
etc.
As the value of the Lot(s) you are bidding for may have an impact on what contribution to Social Value you can
commit to, please complete a response relating to the Lot(s) you are tendering for. If you are bidding for multiple lots
please complete a response for each lot.
Provide details and demonstrate how your organisation will proactively apply and measure the following principles:
•
Local employment
•
Local supply chain
•
Good employer
•
Green & Sustainable
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Subcontractor Framework
Document H – Written Tender Questionnaire
Section
Question
Number
Question
•
Supporting
Document
to be
Provided
Weighting
Best practice processes
Your answer should show particular emphasis to local employment and local supply chain. In the event your company
is offered the contract, please detail any enhancements that your company many be able to bring to this contract.
Assessment Criteria
Evidence given to support the application of the principles, especially how local employment and local supply chain
will be achieved through this contract.
Assessment of the extent to which the proposals add innovation / genuine measurable social value to the delivery of
this Contract for its entire duration.
(Maximum number of words per Lot response 1000)
Lot 1
Electrical
Lot 2
Joinery
Lot 3
Clearance
Lot 4
Adaptations
Lot 5
Drainage
Lot 6
Brickwork
Lot 7
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Subcontractor Framework
Document H – Written Tender Questionnaire
Section
Question
Number
Question
Supporting
Document
to be
Provided
Weighting
Fencing
Lot 8
Glazing
Lot 9
Groundworks
Lot 10
Masonry
Lot 11
Decorating
Lot 12
Plastering
Lot 13
Plumbing
Lot 14
Roofing
Lot 15
Specialist
Lot 16
Tiling
Lot 17
Scaffolding
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Subcontractor Framework
Document H – Written Tender Questionnaire
Supporting
Document
to be
Provided
Weighting
Section
Question
Number
Section 2
Pricing
1
Please confirm you have uploaded your completed Pricing Matrix - Document C.
Yes/No
Pass/Fail
1
All applicants are required to accept the following terms and conditions of application: I / we confirm that I / we have
read the documents referred to within this Questionnaire, and confirm that I / we offer to provide the services
specified. Accuracy: I / we certify that the information supplied is accurate to the best of my / our knowledge and
that I / we accept the conditions and undertakings requested in this Questionnaire and the associated documents. I
/we understand and accept that false information could result in the rejection of the application. Substantiated: I /
we acknowledge that M&Y may require the answers provided within this Questionnaire to be substantiated via
access to documents or by other means, and undertake to provide such access as required. Inducements: I / we
understand that it is a criminal offence, punishable by imprisonment, to give or offer any gift or consideration
whatsoever as an inducement or reward to any servant of a public body. Authorisations: I / we confirm that I / we
are properly authorised to act on behalf of the organisation that this Questionnaire had been completed in the
name of:
Yes/No
Pass/Fail
Section 3
Terms and
Conditions
Question
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