Mekong Region Training Course “Strategic and Participatory Planning and Management” 15 – 26 August 2011 Submitted to Thailand International Development Cooperation Agency (TICA) By Mekong Institute Khon Kaen, THAILAND 16 February 2011 1 STRATEGIC AND PARTICIPATORY PLANNING AND MANAGEMENT Course Title Duration Location Strategic and Participatory Planning and Management Two weeks: 15 – 26 August 2011 MI Residential Training Centre, Khon Kaen, Thailand A. Introduction: Participatory strategic planning is a process, which presents a possibility for various public stakeholder groups to participate in sustainable development strategic planning and the implementation process. Strategic plan helps create management and planning systems of communities, towns and municipalities, based on the principles of sustainable development, democracy and market economy, and to assist for more rational use of limited resources of municipal/organization budgets and for better coordination and implementation of programs in various sectors. The Participatory Strategic Planning process is a consensus-building approach that helps a community or an organization to join together in explaining how they would like their community or organisation to develop over the next few years. In the past, participatory approaches to planning often tend to concentrate on analysing community problems or opportunities from within a village, cooperative or group. This stance is understandable since it is the basic principle of PRA that the starting point for sustainable local rural development should be the knowledge base, priorities and perceptions of the local community. However, when community strategic development planning is the goal, the appraisal also needs to address how a community’s development decisions will be affected by outside, macro-economic or political forces. This external environmental analysis is vital to the planning process of public organizations and communities in the Mekong countries since the wave of regional economic integration has brought drastic changes to the region in a very rapid manner. Strategic planning is a systematic process through which an organization agrees onand builds commitment among key stakeholders to - priorities which are essential to its mission and responsive to the operating environment. Designed and managed well, strategic and participatory planning can produce better substantive ideas, useful relationships and stronger civic institutions, new agreements across stubborn divides, and the kind of legitimacy and political support that's increasingly important for acting on social problems. This two-week training program offers a framework and detailed practicum for doing participatory strategic planning in communities or public organizations. This practical training aims to help leaders, senior officers and planning staff of government agencies and public enterprises do effective strategic planning through participatory approach. It is a skill “studio” where each participant will be guided and has opportunity to practice his/her strategic planning skills in every step of the planning process. The ability to execute strategy is in fact more important than the quality of the strategy itself. This training course will also focus on strategy implementation, 2 progress monitoring and evaluation and institutionalization of the strategic management system. B. Objectives: The overall objective of the training is: participants acquire knowledge of strategic planning process and demonstrate skills in formulating organization strategic plan using participatory approach and in translating the strategic plan into actions. C. Expected Learning Outcomes: At the end of the workshop, each participant can: 1. Articulate clear mission and vision statements; 2. Conduct situation analysis which includes stakeholders’ analysis, EnvironmentValue-Resources (EVR) analysis; 3. assess the effectiveness of an organization using Elements of Effectively Managed Organization (EEMO) tool; 4. conduct SWOT analysis and use SWOT matrix for planning strategic goals and objectives; 5. set priorities and develop core strategies, strategic goals, objectives; 6. link department/program operational plan and individual workplan to his/her organization strategic plan; and 7 Establish planning cycles, evaluate progress, and update strategies 3 D. Training Contents and Methodologies Strategic Planning and Management Training course has six interrelated modules to be conducted in 10 consecutive days Module 1: Importance of Strategic Planning and Meaningful Participation of Stakeholders This module contains activities that are essential for enabling free and open participation right from the start of the training program. The first session helped trainers to prepare the groundwork, break the ice and give the overview of the training workshop and adult learning principle. The second session will lay the foundation of participatory planning principles and approach, using visualization in participatory program planning tools and stakeholder identification and analysis. The third and fourth sessions will introduce the strategic planning process. Objectives 1. Participants understand the workshop objectives, sequence of training sessions and strategic planning process and key concepts 2. Participants can describe their respective organization history and profile 3. Participants realize the importance of participatory strategic planning process and meaningful involvement of key stakeholders in different strategic planning steps. Scope: 1. 2. 3. 4. 5. 6. Setting the context and exploring participants limits Visualization in Participatory Program Planning (VIPP) Purpose of strategic planning. Long-range planning vs STP Strategic Planning process and Key concepts Purpose, Business and Values of an organization. Roles of your organization: what services and products should we be offering now and in the future that would best enable us to achieve our Vision 7. Participatory approach to strategic planning 8. Stakeholder analysis Module 2: Environmental Analysis The strategic management process begins with environmental analysis, the process of monitoring the organization’s environment to identify both present and future threats and opportunities. In this context, the organizational environment encompasses all factors both inside and outside the organization that can influence progress toward the attainment of organization objectives. Mekong regional economic integration, bilateral and multi-later agreements and other external environmental factors like 4 ASEAN Economic Community and its implication to local economic development will be discussed in this module. Objectives: 1. Participants can conduct analytical assessment of different key factors using different tools and methodologies (EVR Scanning, SWOT Analysis, Organizational Capacity Analysis, Stakeholder Analysis) 2. Participants can use EEMO framework in making assessment of an organization 3. Participants can make detailed analysis using SWOT Grid and EEMO and set core strategies 4. Participants understand the implications of regional economic cooperation and AEC in their local and national economic development and be able to analyse threats and opportunities that may arise from the economic integration. Scope: 1. 2. 3. 4. Stakeholder analysis EVR Assessment SWOT Analysis Construct SWOT analysis of MRCS What are the organization’s internal Strengths What are the organization’s internal Weaknesses? What external Opportunities exist with respect to pursuing our mission? What external threats might hinder the pursuit of our mission? 5. Elements of Effectively Managed Organization (EEM)) exercise 6. Mekong Economic Cooperation and ASEAN Economic Community Module 3: Establishing Organizational Direction. The second step is establishing organizational direction, or determining the thrust of the organization. There are two main indicators of the direction in which an organization is moving; organizational mission and organizational objectives. Objectives: 1. Participants can establish, reaffirm, or modify its organizational direction based on the result of environmental and trend analysis 2. Participants know what comprises an organizational mission statement, understand the nature of organizational objectives, and adopt an effective and efficient process for establishing organizational direction 3. Participants can identify and formulate organizational objectives at different levels 4. Participants can facilitate meaningful stakeholder involvement in setting organizational direction 5 Scope: 1. Based on the result of SWOT and EEMO, as the group to work on priorities and strategies using the grid (Invest, Decide, Defend, Damage Control) 2. Importance of organizational mission and what information appears in Mission Statements 3. Organizational objectives, areas in which organizational objectives are established and characteristics of High-Quality Organizational Objectives 4. The participatory process of establishing organizational direction 5. Developing a hierarchy of objectives. Module 4: Strategy Formulation The third step of the strategic management process is strategy formulation. Strategy is defined as a course of action aimed at ensuring that the organization will achieve its objectives. Strategic formulation is the process of designing and selecting strategies that lead to the attainment of organizational objectives. The process of formulating organizational strategies includes two related tasks: First, general strategies must be selected and developed. Second, specific decisions must be made about what role various lines of business in the organization will play and how resources will be allocated among them Objectives: 1. Participants can use inputs from environmental analysis to begin the strategy formulation process 2. Participants can formulate organizational-wide strategies and make strategic alternatives based on the agreed priorities 3. Participants can formulate functional strategies for each core function of the organization Scope: 1. Strategic Plan Management Framework – vision, mission, goals and objectives 2. Criteria of writing strategic goals and objectives 3. Using SWOT Grid and EEMO results in formulating organization strategies 5. General Strategies Alternatives (Concentration Strategy, Stability Strategy, Growth Strategies, Retrenchment Strategies, Combination Strategies) 6. Structural Analysis of Competitive Forces 7. Functional Strategies Module 5: Implementing Strategic Plan The fourth step of the strategic management process is implementing organizational strategic plan. This step involves putting into action the logically developed strategies 6 and gain commitment from all key stakeholders. The ability to execute strategy is in fact the most important factor shaping management and corporate valuations Objectives: 1. Participants can formulate communication strategy to get rapport from stakeholders in the implementation of new strategic plan 2. Participants can links their department and individual work plan to strategic plan 3. Participants demonstrate skills in formulating individual goals and objectives to support the organization’s strategic plan Scope: 1. Designing and Implementing Communication Strategies Identifying core messages Choose effective and multi-level tactics Why Leader can’t lead 2. How to differentiate and formulate business plan and work plan to directly support the organization strategic plan Business Plan Operational Plan Individual Workplan Module 6: Institutionalize Strategic Management System and Strategic Control Strategic control is a special type of organizational control that focuses on monitoring and evaluating the strategic management process in order to improve it and ensure that it is functioning properly Objectives: 1. Participants demonstrate ability in setting up indicators and targets for Monitoring and Evaluation of Strategic Plan 2. Participants can us M&E Results Framework in evaluating Strategic Plan and the planning process 3. Participants can design and facilitate participatory monitoring and evaluation session Scope: 1. Linkage between strategic plan and programme and department goals and objectives 2. Work Programmes, Business Plans and Operational Plan and how they link to the Strategic Plan 3. Institutionalizing Strategic and Participatory Planning Process 4. Setting up M&E system (baselines, benchmark, indicators, targets) 5. Participatory Monitoring and Evaluation 6. The strategic control 7 a. Measuring Organizational Performance b. Comparing Organizational Performance to goals and standards c. Take Corrective Action Curriculum Design and Methodologies As required, all training modules, case studies, simulation exercises, field researches, and best practices are to be drawn from and tailored to the Mekong region context and will focus on practical knowledge, respect adult learning principles, use real case studies, adopt participative approaches and be linked to the daily realities of the participants. They will also from the start, incorporate concrete actions for follow-up activities after training. Each training module will be designed and delivered using “Integrated Curriculum” approach. The salient features of this integrated curriculum are that, competencies are carefully selected, support theory is integrated with skill practice and essential knowledge is learned to support the performance of skills, and above all, various implicit competencies (e.g. facilitation, presentation, communication, negotiation, and leadership skills) are integrated across the curriculum. Different negotiation, facilitation and presentation techniques will be incorporated across the curriculum. These include the use of different planning and presentation methods in Visualization in Participatory Planning Programme (VIPP) like Information Market, Mind Map, Venn Diagrams, Fish Bowl, Floor Exercise, PLA, Mobiled Station, etc. E. Number of Participants: 30 This course is tailored for senior to middle level government officials, planners and/or development practitioners who are involved directly in planning, implementation, monitoring and evaluation of strategic plan of communities, local administration, government agencies and public enterprises. Hence participants for this course must: be middle or senior level government officials, planners and development practitioners who are directly involved in planning and managing strategic or long term plans. preferably possess tertiary level degree on management, public policy and administration, community development and related disciplines, or, have at least 5 to 7 years of related work experience; have professional capacity to actively participate at an international level; be fairly proficient in written and spoken English; and able to attend the entire course duration. In addition, MI encourages: 8 participants from provincial / local and rural areas ; a gender balance in participant composition. Invited participants should come from Mekong Countries F. Venue The course will take place on the premises of Mekong Institute (MI), which is also the course organizer. With its regular course activities and experienced staff, MI, situated on the campus of Khon Kaen University provides the ideal learning atmosphere for participants willing to increase their skills and knowledge in strategic and participatory planning and management. MI Mekong Resource Center provides important literature on various development issues, regional cooperation, especially in the context of Mekong economic cooperation and AEC. The main conference room has the capacity to host up to 50 participants. This room is equipped with projector, visualizer, video and computers for presentations. Smaller rooms for meetings and group discussions are also available. In addition, the Institute has an excellent GMS Information Resources Center, IT and Internet access as well as, catering services. MI offers 38 air-conditioned serviced hotel accommodations inside MI residential learning center in Khon Kaen.. All rooms are equipped with a personal computer with unlimited Internet access. Khon Kaen and KKU provide the participants a location that promotes learning and provides a maximum of safety for participants hailing from various parts of the world. Staff, students, and inhabitants are friendly and willing to help foreigners. Negative phenomena of large metropolises are virtually absent. G. Evaluation By applying the modular training cycle, learning progress and demonstrated ability of each participant can be assessed and monitored. MI has its own standard learning assessment and programme evaluation mechanisms as follows: 1. Benchmarking or exploring group limits. At the beginning of each module, an appropriate pre-training assessment tool will be used to assess level of knowledge, skills and experience of participants related to the module/topic. The results of this pre-training assessment will help the course leader and resource persons to adjust the learning contents, process and methodologies accordingly. 2. Mood Barometer and Sounding Board to provide opportunities to participants to express their feelings (satisfaction, frustration, etc.) and needs on a daily basis. 3. Daily feedbacking session. End of the day meeting and feedbacking session with resource persons and facilitators. 9 4. 5. 6. End of programme evaluation. Participatory evaluation process will be used at the end of the programme. Under this system, participants will individually rate each evaluation question and provide their written comments. After the completion, MI facilitator will discuss the result of each question and comment and will document the feedback, comments and suggestions to be used for future programme improvement. Learning assessment and evaluation report. MI has an established Documentation Team under the Learning Resource Department who will act as an assessor/evaluator shadowing course delivery and preparing a “learning assessment and evaluation report”. The team is also responsible for administering pre and post assessments, module evaluation, rearranging and puting up course materials and group works in MI Knowledge Portal. All learning materials and outputs of participants works will be recorded and provided to each partcipant in a CD-Rom at the end of the Programme. Post-training synthesis and evaluation session. A working session will be held after each training programme to deliberate on the training outcomes, results of evaluation, lessons learned and best/worst practices and new innovation. Proceedings of this S&E session will be used in improving/redesigning the training programme. 10
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