TheoryofChangeOverviewandApproachJanuary2016 DavidThomson,TRECSeniorAssociate Definition • ATOC(TheoryofChange)describestheoverallfocusandapproachforcreatingchange:aprocessof plannedsocial(orother)change,fromtheassumptionsthatguideitsdesigntothelong-termgoals itseekstoachieve. • ATOCdoesnotnecessarilydescribejustonewayofcreatingchange-itaddressesallthewaysan organizationmaydoitswork.Inthecaseofenvironmentalorganizations,forexample,thislikely meanstheTOCcouldgrassrootsorganizingtolitigationtosciencetopolicy-butlaysoutaclearcase forwhyanyofthesestrategiesischosenoverotherchoices. • “Atheoryofchangetakesawideviewofadesiredchange,carefullyprobingtheassumptions behindeachstepinwhatmaybealongandcomplexprocess.Articulatingatheoryofchangeoften entailsthinkingthroughallthestepsalongapathtowardadesiredchange,identifyingthe preconditionsthatwillenable(andpossiblyinhibit)eachstep,listingtheactivitiesthatwillproduce thoseconditions,andexplainingwhythoseactivitiesarelikelytowork.” From:Grantcraft-MappingChange:UsingaTheoryofChangetoGuidePlanningandEvaluation RationaleforaTOC: AgoodTOChelpsorganizationsdrawlogicalconnectionsbetweenactivitiesandoutcomes.Ithelps themtoarticulateexactlywhatpropositionsandassumptionstheirworkistesting—andtherefore whattheyshouldbeassessingintheirevaluationplans. Agoodtheoryofchangedoesthefollowing: - Ithelpsyouunderstandtherelationshipbetweentheproblemsyou’readdressingandthestrategies you’reusingtogettheworkdone. - Helpsyouseewhat’spossibleandwhat’snotpossibletoachievewiththeinterventionyou’ve chosentosupport. - Helpsyouassessrisksinyourcampaignorinitiative–whatmightbemorelikelytoworkandwhatis moreuncertain - Ithelpsyouthinkaboutwhatotherinputsorresourcesmightbeneededandwhetheryourinput mightfitinacatalyticplace. - Ithelpsyouexaminewhetherornotyourinterventionwillbepowerfulenough. - Ithelpsyoupromoteaccountabilityandtransparency. - Ultimately,itpromotesthemosteffectiveandefficientapplicationofscarceresourcesi.e.provides focusandpriorities. - Itestablishescommonvocabularyandprinciples Itmakesimplicitassumptionsexplicitanditseparatesidealism–sometimescalled“magical thinking”(whatwethinkorbelievewillhappenorshouldhappen)frompragmatism(whatweknow willmostlikelyhappenandwhatourorganizationcanlikelydeliveron) ATheoryofChangecouldpotentiallybeperceivedasabureaucratic,idea-killingexerciseintryingto predictthefuture.Theoppositeishopefullythecase:thataTOCapproachresultsinhighlyengaging, sacred-cowchallenging,highlycreativeideasandplans.Itisnotintendedtobeaone-size-fits-all planningapproachandcanveryeffectivelybeusedalongsideothertoolsforgeneratingideas. DistinguishingtheTheoryofChangeandStrategicPlan TheTOCandSP(StrategicPlan)arecloselylinked.Distinguishingthemcanbeconfusing-theTOC reflectsmorehowyouthinkchangeingeneralhappens,whiletheSPcapturesmorespecificgoalsand strategies.Wheretheconfusioncanemerge Atheoryofchangedevelopedattheoutsetofplanningwillhelpplannersmakemoreinformed decisionsaboutmorespecificgoals,strategiesandtactics. However,someorganizationsmayfindthattheydeveloptheirTOCinanemergentway-thediscussions aboutkeystrategicplanelementscoulddirectlyleadintofleshingouttheTOC.However,aTOC Andjustasastrategicplanchangesovertime,aTOCmayalsoevolveascircumstanceschange. However,aTOCisusuallymoreenduringastheunderlyingwaythatchangehappensagainstyourlong termsgoalsisusuallymoredurable.(AnexampleofhowaTOCcanchangecanbeseenintheUS-and Canadamorerecently-inthewaythatenvironmentalsafeguardsorachievementswereobtained;as governmentopennesstoengagingonconservationissues,andascorporatewaysofengagingshifted, conservationgroupsandothershadtore-visittheirwholeTOC-andarestilldoingso). Describing/CapturingaTheoryofChange ATOCcanbefairlydetailedorfairlyhigh-level-andperhapsideallytheremightbetwoversions.Given thataTOCmostimportantlyillustratesyourthinkingabouthowchangeismostlikelytohappentoward yourgoal(amongotherthings),youmighthaveadetailedTOC(e.g.ataprogrambyprogramlevel,that capturesallyourassumptions)andahigher-levelTOCthatcapturesyourmain“ifwedothisthenthis willhappen”thatcanbeusedforabroaderaudience(yourboard,forexample).MostTOCsthatyouwill findpubliclyarethesehigh-levelversions(theydon’trevealanyspecificstrategies). DevelopingaTOC-keySteps “Animportantfirststepintheprocessisidentifyingaworkablelong-termgoalandlong-termoutcomes. Thelong-termgoalshouldbesomethingtheinitiativecanrealisticallyachieveandthateveryone involvedunderstands.Oncealong-termgoalisidentified,thegroupthenconsiders:“Whatconditions mustbeinplaceforustoreachthegoal?Anysuchnecessaryconditionsshouldbeshownasoutcomes ontheTheoryofChangepathway,underneaththelong-termoutcome.Theseoutcomesactas preconditionstothelong-termoutcome.Theprocessofidentifyingpreconditionscontinues,drilling downthepathwaybyposingfundamentalquestionssuchas:“Whathastobeinplaceforthisoutcome tobeachieved?”and“Arethesepreconditionssufficientfortheoutcometobeachieved?”” (http://en.wikipedia.org/wiki/Theory_of_change) - ©TREC2016 2 1. Startwithassumptionsabouttheenvironmentinwhichtheorganizationisdoingitswork; 2. Identifykeygoals,eachsupportedbyasetofassumptionsaboutwhyandhowthatparticulargoal wouldbeimportant; 3. Breakeachgoaldownintodiscreteobjectivesandstrategies,alongwithkeyevaluationquestions andmilestonesthatwouldindicateprogresstowardeachgoal. TheoryofChangeKeyElements: ATOCcanbeamoredetaileddocumentorageneralstoryline.Itcanalsobesupportedbyasimple flowchart(likealogicmodel).Itshouldhaveenoughdetailinitthatreadersgetasenseofthecore assumptionsbeingmadeandthechoicesbeingmade.Thedocumentdoesnothavetoincludeallthe evidencethathasbeencoveredtosupporttheTOCbutthatevidenceshouldatleastbereferencedand capturedsomewhereelse. ATheoryofChangetypicallyincludes: • cleararticulationoftheproblemorissuetobesolvedandthedesiredresults/outcomes • workingbackwardstoidentify,mapandexplainthepreconditions,requirements,and communityneedsandassetsnecessarytoachievingthedesiredgoal • identificationofinfluentialfactorsandassumptionsaboutthecontext • determinationofstrategiesthatwillbeundertakentoachievetheintendedchange • indicatorsformeasuringprogramoutcomes • anarrativethatexplainsthelogicoftheplan KeyComponents: Focus Description Long-termOutcomes Thelong-term(20-30years?)changeintheworldwewanttosee(i.e.what itwouldlookliketobeachievingourmissionin30years’time) Includesthehigh-levelassumptionsarewemakingabout: • Whytheseoutcomesandnototheroutcomes?(i.e.ofallthepossible metricsdescribinghowXcouldbeimprovedwhichonesdowethinkare mostimportanttofocusonandwhy?) • Whyarewebest/wellpositionedtopursuethesegoals(comparedto others)? â Pre-conditions Whatwouldhavetobeinplacetosupport/allowtheselongterm outcomes? â High-levelshorter-term Tosupportthesepre-conditionsbeinginplace,whatdoessuccesslooklike Goals inthenext3-5yearsi.e.whatsubsetofthat‘changeintheworld’arewe committingtoachievingasanorganization(andnotnecessarilyby ourselves) 1. Howwillyouknowwhenyouhavesucceeded?Whatwouldcountas progress/successafter1year,2years,3years,andsoon?What indicatorswillyouusetomeasureyourachievements/impact?s ©TREC2016 3 â BroadStrategies Howwebelievechangehappensi.e.whatittakestoaccomplishthegoals. Strategiesarebasedonananalysisof: 1. Whoorwhatneedstochangeinorderforthevision,goaltobe achieved?Inwhatways? • Who-thetargetpopulations(s)-isgoingtodowhat,thatwilllead tocertainoutcomes? • Whatwillittaketosupportthetargetpopulationactinginthe necessaryandsufficientways?Whattoolsorprocesseswouldwe needtoimpact/influencetheidentifiedgroups/systems? • Whatistheamountofchangerequiredtoachievesuccess? • Overwhattimeframeisthechangeexpectedtohappen? • Whatistheanalysisthatwehavedonetosuggestourconclusions onalloftheabovearereasonablysound? 2. Howcouldweachievethatchange? • Whathasandhasn’tworkedelsewhere? • Whatarethefactorsthatwillinfluenceourabilitytocreatechange? • Whatassumptionsarewemakingaboutwhatstrategieswillor won’tworketc.? • Whoisbestpositionedtodrivespecificstrategies(e.g.other organizations)?Whoelseisworkinginthefield?Arethere opportunitiesforcooperationandpartnerships?Istherelikelytobe competitionwithothers? • Whatarethekeysolutionsorstrategiesthatwillachievetheshort, mediumandlong-termgoals? 3. Whataretheresources(financial,time,skillsandknowledge- includingonesoutsidetheorganizatione.g.keypartners)requiredto achievethechangeandaretheyavailable? • Wherearethegapsinresources? • Whatexternallyorinternallyimposedconstraintsarewe operatingunder? • Howwellisourorganizationpositionedtodeliveronspecific strategies–strengths,weaknesses? 4. Howwillweknowwearemakingprogressandhavesucceeded?What wouldcountasprogress/successafter1year,2years,3years,andso on?Whatindicatorswillweusetomeasureachievements/impact? ExamplesofCoreAssumptionsabouthowChangeHappens MarshallGanz(“TheoryofChange”,NationalOrganizingInstitute)providessomevaluableobservations aboutafewofthedifferenthighest-levelgenericTOC’sthatindividualsororganizationsmayhave:“All ofusmakeassumptionsabouthowchangehappens,butwecanstrategizemoreeffectivelyifwemake ourassumptionsexplicit. Forexample,somepeopleholdanInformationTheoryofChange—theybelievethatifotherpeoplehave moreinformationabouttheproblemthatwilleventuallychangethings.OthersholdaLegalTheoryof ©TREC2016 4 Change,believingthatusingthecourts,orchanginglawsisthewaytoguaranteechange.Others operateonaCulturalTheoryofChange—believingifthecultureingeneralbecomesmoreacceptingof newideasbyseeingthemrepresentedinculturalvenues,changecanhappen.OthersuseaMarket TheoryofChange,buildingsupplyordemandtoshiftmarketdynamics. GanzgoesontodescribehisTheoryofChange:“Sometimesthesetheoriesdocontributetochange. However,asorganizersweoperateonapower-basedtheoryofchange,believingthatifwewinchange byanymeans,buthavenotchangedtheunderlyingpowerdynamics,thenwewillcontinuetosufferthe symptomsofadeeperproblemofinequality.” ThebottomlineisthatitiscriticaltoknowwhatyourTOCisandfeelconfidentitisbasedonthemost solidevidenceyoucanmuster–notbasedlargelyonpassionateexhortations. TestingyourTheoryofChange YoushouldcheckthatyourTOCis: 1. Plausible(stakeholdersbelievethelogicofthemodeliscorrect:ifwedothesethings,wewillget theresultswewantandexpect); 2. Doable(human,politicalandeconomicresourcesareseenassufficienttoimplementtheaction strategiesinthetheory); 3. Testable(stakeholdersbelievetherearecrediblewaystodiscoverwhethertheresultsareas predicted); 4. Meaningful(stakeholdersseetheoutcomesasimportantandthemagnitudeofchangeinthese outcomesbeingpursuedasworththeeffort). (source:Connell,J.P.,&Klem,A.M.(2000).JournalofEducationalandPsychologicalConsulting) TheoryofChange-Draftsampleapplyingtheaboveframeworktoaconservationorganization AreaofFocus Organization/ProgramTheoryofChangefocus (examplesonly) 1. Whatisourhighestlevel • Ourvisionisa“healthyandintact(local)Ecosystemwhere outcomeweareseekingi.e.our criticallandsandwatersareadequatelyprotected,wildlife long-termvision? ismanagedinathoughtful,sustainablemanneranda strong,diversebaseofsupportisworkingtoconserveand sustainthisspecialplaceaspartofalarger,connected regionalecosystem” 2. Withinthatoverallvision,what • Whatisthecurrenthealth/stateofkeyaspectsofthe arethemostpressingneeds, ecosystem? issues,threatsandopportunities? • Whatisthelikely,projectedfuturehealthoftheregional Inotherwords,basedonthebest ecosystem? scienceandknowledgewehave • Whatarecauses,driversofthesechangesintheecosystem ofthecurrentandlikelyfuture health?Whichonesifanyaremoreimpactful?Howdothey stateofthisecosystem,what relatetoeachother? aspectsoftheecosystem • Etc. functioningrequirethemost ©TREC2016 5 attentionorinterventioninorder forthevisiontoberealized? 3. Withintheoverallvision,what aresomerealistic outcomes/goalswecould achieve? Whatmorespecificoutcomesdowebelievewouldmoveus moretowardthevision?E.g. o Changesinthestateoftheland,waters,air, fragmentation, o Changesinthestateofwildlife o Changesinthestateofthecommunityconnection withtheecosystem(itisdebatablewhetherthis wouldcomeinhereorlateroninthe‘conditionsfor success’) Andwhatisthescientificevidence/theorythatsuggests theseoutcomeswouldmoveusclosertothevision? • Howwouldthoseoutcomesbemeasured?Whichmetrics? 4. WhataretheconditionsorpreExample:Wildlifehealth requisitesthatwouldhavetobe • Adequatefood metinorderforthesegoalstobe • Adequatemobility achieved? • Mortalityratesminimized • Adequategeneticdiversity Andwhatisthescientificevidence/theorythatsuggeststhese conditionswouldlikelymoveusclosertotheoutcomeswe haveidentified? 5. Whatwouldittaketogetthose • Whatkindsofdecisionsoractionswouldbeneededin conditionsinplace?(i.e.whatare ordertomeettheconditionsforchange? thehigh-levelkindsof • Whowouldbethedecision-makers?Whowouldinfluence approachestomakingchange?) themtomaketherightkindsofdecisions? • Whatkindsofbroadstrategies/approacheswouldwe neededtoimpactthosedecisionsoractions?(e.g. advocacy,publiceducation,doingresearch,lobbying,etc.) Andwhatistheevidence/theorythatsuggeststhesetypesof strategieswouldlikelymoveusclosertotheoutcomeswehave identified?Forexample, 6. Ofallthepossiblegoals,which • Whichgoalsarewebestpositionedtotakeon?Why?(and oneswillourorganizationtakeon whatisthebestevidencewecanfindtosuggestthatbased aspriorities? onmorethanouropinione.g.externalinterviews,survey data) Etc. ©TREC2016 • 6
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