Amend Company Employment Card
Definition
Fee
An employee sponsored by Jafza needs to
amend his/her Company Employment Card,
if any of the below mentioned details change:
Employee Job Title
Employee Photograph
Employee Name Correction
Change in Passport Number
Change in Nationality
AED 300
Service Time Delivery
1 Day
CEC Amendment Process
Apply Online
How to Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Company
Employment Card
Click on
Amend
Create
New Request
Submit
Request
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
* Obtain Service
* New details of the Employee will appear in the amended CEC.
Amended Company Employment Card (CEC) shall be delivered to
customer based on the options selected at the time of creating
request.
Required Documents
Passport (PP) copy with Residence Permit
(RP) page.
One recent color photograph (4.5 x 3.5 cm).
If the photo change is required.
Amend Company Representative Card
Definition
Fee
If an access card holder is working in Jafza and is
required to list the personal details of the applicant
that is amended, can request for Amend Company
Representative Card service.
AED 300
Service Time Delivery
Amend CRC
1 Day
Apply Online / Mobile App
How to Apply Online
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Company
Representative Card
Click on
Amend
Create
New Request
Submit
Request
Jafza Approval
Yes
* Obtain Service
* Amended Company Representative Card shall be delivered to
customer based on the options selected at the time of creating
request.
Required Documents
No Documents required.
Amend Permanent Access Card
Definition
Fee
If an access card holder is working in Jafza and is
required to list the personal details of the applicant
that is amended, can request for Amend
Permanent Access Card service.
AED 300
Service Time Delivery
Amend Permanent Access Card
1 Day
Apply Online / Mobile App
How to Apply Online
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Permanent
Access Card
Click on
Amend
Create
New Request
Submit
Request
Jafza Approval
Yes
* Obtain Service
* Amended Permanent Access Card shall be delivered to
customer based on the options selected at the time of creating
request.
Required Documents
No Documents required.
Amend Permanent Identity Card
Definition
Fee
If an access card holder is working in Jafza and is
required to list the personal details of the applicant
that is amended, can request for Amend
Permanent Identity Card service.
AED 300
Service Time Delivery
Amend Permanent Identity Card
1 Day
Apply Online / Mobile App
How to Apply Online
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Permanent
Identity Card
Click on
Amend
Create
New Request
Submit
Request
Jafza Approval
Yes
* Obtain Service
* Amended Permanent Identity Card shall be delivered to
customer based on the options selected at the time of creating
request.
Required Documents
No Documents required.
Cancel Company Representative Card
Definition
Fee
Company Representative Card (CRC) gives an
individual authority to represent a company in
Jafza. Company Representative Card holder is
called as Public Relation Officer (PRO).
This Company Representative card can be
cancelled, once the purpose for which it was
obtained is complete.
No Charges
Service Time Delivery
1 Day
Cancel CRC
How to Apply Online
Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Cancel Company
Representative Card
Click on
Cancel
Create
New Request
Submit
Request
Upload Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
* Obtain Service
* The issued CRC shall be cancelled from company records.
Required Documents to upload
Original Representative Card (if card valid)
or copy (if card expired).
Request letter from the company if card is lost
and expired.
Police report if CRC card is valid and lost.
Cancel Permanent Access Card
Definition
Fee
Permanent Access Card (PAC) issued by Jafza
allows its shareholders, partners and the
employees of a sister or group company to visit
or work in the company based in Jafza.
This permanent access card can be cancelled,
once the purpose for which it was obtained is
complete.
No Charges
Service Time Delivery
1 Day
PAC Cancellation Process
How to Apply Online
Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Cancel Permanent
Access Card
Click on
Cancel
Create
New Request
Submit
Request
Jafza Approval
Yes
* Obtain Service
* The issued PAC shall be cancelled from company records. The
availed Visa Quota counts will be reduced.
Required Documents
Original Access Card (if card valid) or copy
(if card expired).
Request letter from the company if card is lost
and expired.
Police report if PAC card is valid and lost.
Cancel - Permanent Identity Card
Definition
Fee
Customers can request for the cancellation of
Permanent Identity Card (PIC) when the
non-sponsored employee ceases his/her
contract with the Free Zone Company.
No Charges
Service Time Delivery
1 Day
PIC Cancellation Process
How to Apply Online
Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Permanent
Identity Card
Click on
Cancel
Create
New Request
Submit
Request
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
* Obtain Service
* The issued PIC shall be cancelled from your company records.
The availed Visa Quota counts will be reduced.
Required Documents
PIC Card original (if valid) or copy (if card expired).
Request letter from company if card was lost
and expired.
Police report if card is valid and lost.
Cancel Temporary Access Card
Definition
Fee
Temporary Access Card (TAC) issued by Jafza
allows its shareholders, partners and the
employees of a sister or group company to visit
or work in the company based in Jafza.
This temporary access card can be cancelled,
once the purpose for which it was obtained is
complete.
No Charges
Service Time Delivery
1 Day
TAC Cancellation
How to Apply Online
Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Cancel Temporary
Access Card
Click on
Cancel
Create
New Request
Submit
Request
Upload Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
* Obtain Service
* The issued TAC shall be cancelled from company records.
Required Documents to upload
Original Access Card (if card valid) or copy
(if card expired).
Request letter from company if card was lost
and expired.
Police report if TAC card is valid and lost.
Company Representative Card - New
Definition
Fee
Company Representative Card (CRC) gives an
individual authority to represent a company in
Jafza. Company Representative Card holder is
called as Public Relation Officer (PRO).
A Company Representative Card holder can
represent a company for any of the following :
Matters related to employees or company
including follow-up on service request status
Submission and collection of documents to
and from Jafza
Liaising with Jafza representatives for any
service requested by the company
New CRC Process
Apply Online
AED 200
Service Time Delivery
1 Day
How to Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Company
Representative Card
Click on
New
Create
New Request
Submit
Request
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
* Obtain Service
* Company Representative Card will be sent to the customer by
Jafza through option selected by customer during the time of
document submission (Courier or Over the Counter)
Required Documents
1 Color Photograph (4.5 x 3.5cm) to be uploaded
New Permanent Access Card
Definition
Fee
Permanent Access Card (PAC) issued by Jafza
allows the applicant to access, visit & work in
the free zone. It is valid for one to three years
and is renewable
AED 400 for 1 year
AED 600 for 2 years
AED 800 for 3 years
Permanent Access Cards are issued for the
following:
Service Time Delivery
Designated managerial and administrative
staff but not labourers.
Staff sponsored by a branch company of an
existing company in Jafza or for a company
owned by the same shareholder as that of
the existing company in Jafza.
Shareholder or license holder but this
individual needs to be sponsored by a
company registered in the UAE.
Employees who will intend to represent the
company as a PRO.
1 Day
How to Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Permanent
Access Card
Click on
New
Create
New Request
Submit
Request
The applicant needs to have a valid residence
visa with a validity of more than three months.
PAC is not permitted to be issued to staff
sponsored by construction and property
companies.
Total number of Permanent Access card issued
will be counted against the visa quota permitted
for the company’s facility.
New PAC Process
Apply Online
Upload Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
* Obtain Service
* New Permanent Access Card will be issued and sent to the
Customer either through Courier or Over the Counter as per the
option chosen by Customer.
Required Documents to Upload
No Objection Letter from Sponsoring Company.
Passport copy with valid residence permit page
copy.
One latest colour photograph (3.5 x 4.5) cm
UAE company licence copy
Jafza company licence copy
New Temporary Access Card
Definition
Fee
Temporary Access Card allows individuals to
visit/work in Jafza for a temporary period (one
month to maximum of six months) subject to the
validity of the holding visa.
AED 100 per Month (Maximum period 6 months)
Temporary Access Card is a card issued by
Jafza to designated and Administrative staff
sponsored by a company outside Jafza or on
Jafza visit visa.
On Arrival visit visa holder with a Contract /
Agreement with Jafza Company.
Service Time Delivery
1 Day
Applicant sponsored by Parent / Sister
Company.
Holder of Temporary Access Card can visit for
the following reasons :
Training
How to Apply Online
Technical Work
Assemble Machines
Auditing
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Temporary
Access Card
Click on
New
Create
New Request
Submit
Request
Consultancy
It is not applicable for staff sponsored in a
construction and property company.
New TAC Process
Apply Online
Upload Documents
Notification
sent to client
(Rejection Reason)
Jafza Approval
No
Yes
* Obtain Service
* Temporary Access Card will be issued and sent to the Customer
either through Courier or Over the Counter as per the option
chosen by Customer.
Required Documents to Upload
No Objection Certificate from sponsor company
Passport copy with copy of Visit Visa / Entry
Stamp / Residence Permit Page
One latest colour photograph (3.5 x 4.5) cm
UAE company licence copy
Jafza Company Licence Copy (Company intended
to be visited by the applicant)
Renew Company Employment Card
Definition
The CEC has the same validity as the Residence
Visa. Upon renewal of an employee’s residence
visa, the CEC also will be renewed.
However, if the CEC is expiring prior to the
Residence Visa renewal, then the CEC needs to
be renewed first and it will have 3 year validity.
Fee
AED 400
An additional late renewal fee of AED 500 will be
charged, if renewed after the grace period.
Service Time Delivery
The grace period of renewing CEC will be 60
days from the date of its expiry.
1 Day
Renew CEC Process
Apply Online
Submit Documents
Jafza Approval
How to Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Company
Employment Card
Click on
Renew
Create
New Request
Submit
Request
* Obtain Service
* The validity of the CEC will be extended for further 3 years.
Renewed CEC Card will be delivered to customers based on the
Documents Collection / Delivery selection at the time of request
creation.
Renew Company Representative Card
Definition
Fee
Renewed Company Representative Card (CRC)
gives an individual authority to represent a
company in Jafza. Company Representative
Card holder is called a Public Relation Officer
(PRO).
A Company Representative Card holder can
represent a company for any of the following :
AED 200
Service Time Delivery
1 Day
Matters related to employees or company
including follow-up on service request
status
Submission and collection of documents
to and from Jafza
Liaising with Jafza representatives for any
service requested by the company
How to Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Company
Representative Card
Click on
Renew
Create
New Request
Submit
Request
Renew CRC Process
Apply Online / Mobile App
Upload Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
* Obtain Service
* Renewed Company Representative Card will be sent to the
customer by Jafza through option selected by customer during
the time of document submission (Courier or Over the Counter)
Required Documents to upload
Copy Of Company Employment Card (CEC) Or
Permanent Access Card (PAC) Or Permanent
Identity Card (PIC) as per the online request
linkage.
1 Color Photograph (4.5 x 3.5cm).
Renew Permanent Access Card
Definition
Fee
Renewal of Permanent Access Card is a process
of renewing the card issued by Jafza that allows
the applicant to access, visit & work in the free
zone.
AED 400 for 1 year
AED 600 for 2 years
AED 800 for 3 years
It is valid for one to three years and renewable.
Service Time Delivery
Renew PAC Process
1 Day
Apply Online / Mobile App
How to Apply Online
Upload Documents
Notification
sent to client
(Rejection Reason)
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Permanent
Access Card
Click on
Renew
Create
New Request
Submit
Request
Jafza Approval
No
Yes
* Obtain Service
* Renewed Permanent Access Card will be issued and sent to the
Customer either through Courier or Over the Counter as per the
option chosen by Customer.
Required Documents to upload
No Objection Letter from Sponsoring Company
Passport copy with valid residence permit page
copy
Old Access Card Original or Copy
UAE company licence copy
Jafza company licence copy
Renew Permanent Identity Card
Definition
Fee
Renewed Permanent Identity Card is valid for 1
year from date of expiry of the previous card.
AED 2270
This is a process of renewing a Permanent
Identity Card (PIC) issued by Jafza to an
employee of a company registered under Jafza,
who is sponsored by his/her Father or Spouse.
In order for an employee to be eligible to apply
for the Renewal of PIC, the Residence Permit of
the employee and that of the Sponsor should be
valid for more than one year.
The Permanent Identity Card is applicable only
for Dubai Residence Visa holder.
In Form 20, the sponsor name (under
Establishment details) should be Jafza details
and not the husband/father details.
Service Time Delivery
2 Days
How to Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Permanent
identity Card
Click on
Renew
Create
New Request
Submit
Request
The applicant should be in UAE during the
process.
Renew PIC Process
Apply Online / Mobile App
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
* Obtain Service
* Renewed Permanent Identity Card will be sent to the customer
with either through Courier or can be collected over the counter as
per the option chosen by the customer.
Required Documents
Sponsor’s No Objection Certificate (NOC) In
Arabic addressed to GDFRA
Two sets of Non-Sponsored Employment
Contract - Form 12
Copy of Applicant’s Passport and Residence
Permit page
Three Recent Colour Photograph (4.5cmX3.5cm)
Copy of Sponsor’s Passport and Residence
Permit page
Two copies of Form 20 in Arabic & English
Company Trade Licence copy
Company Immigration Card copy
Medical/Health Insurance
Renew Temporary Access Card
Definition
Fee
A company may renew their Temporary Access
Card which allows individuals to visit/work in
Jafza for a temporary period (one month to
maximum of six months).
AED 100 per Month (Maximum period of 6 months)
Service Time Delivery
Renew TAC Process
1 Day
Apply Online / Mobile App
Submit Documents
Notification
sent to client
(Rejection Reason)
No
How to Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Temporary
Access Card
Click on
Renew
Create
New Request
Submit
Request
Jafza Approval
Yes
* Obtain Service
* Renewed Temporary Access Card will be issued and sent to the
Customer either through Courier or Over the Counter as per the
option chosen by Customer.
Required Documents
No Objection Certificate from sponsor company
Passport copy with copy of Visit Visa / Entry
Stamp / Residence Permit Page
UAE Company Licence Copy
Jafza Company Licence Copy (Company
intended to be visited by the applicant)
Replace Company Employment Card
Definition
Fee
If an employee is working in Jafza and loses or
damages his/her Company Employment Card,
he /she can request for a duplicate card.
AED 300
Service Time Delivery
1 Day
Replace CEC Process
Apply Online / Mobile App
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
How to Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Company
Employment Card
Click on
Replace
Create
New Request
Submit
Request
* Obtain Service
* Replaced Company Employment Card (CEC) shall be delivered
to customer based on the options selected at the time of creating
request.
Required Documents
Police report if card is lost - Company has to
submit a Portal Request for a Lost Document
Letter addressed to Police upon which a Police
Report will be issued.
Old Card if damaged.
Replace Company Representative Card
Definition
Fee
If an access card holder is working in Jafza and
loses or damages his/her Company
Representative Card, he /she can request for a
duplicate card.
AED 300
Service Time Delivery
1 Day
Replace CRC Process
Apply Online / Mobile App
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
How to Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Company
Employment Card
Click on
Replace
Create
New Request
Submit
Request
* Obtain Service
* Replaced Company Representative Card shall be delivered to
customer based on the options selected at the time of creating
request.
Required Documents
Police report if card is lost - Company has to
submit a Portal Request for a Lost Document
Letter addressed to Police upon which a Police
Report will be issued.
Old Card if damaged.
Replace Permanent Access Card
Definition
Fee
If an access card holder is working in Jafza and
loses or damages his/her Permanent Access
Card, he /she can request for a duplicate card.
AED 300
Service Time Delivery
1 Day
Replace PAC Process
Apply Online / Mobile App
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
How to Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Permanent
Access Card
Click on
Replace
Create
New Request
Submit
Request
* Obtain Service
* Replaced Permanent Access Card shall be delivered to
customer based on the options selected at the time of creating
request.
Required Documents
Police report if card is lost - Company has to
submit a Portal Request for a Lost Document
Letter addressed to Police upon which a Police
Report will be issued.
Old Card if damaged.
Replace Permanent Identity Card
Definition
Fee
If an access card holder is working in Jafza and
loses or damages his/her Permanent Identity
Card, he /she can request for a duplicate card.
AED 300
Service Time Delivery
1 Day
Replace PIC Process
Apply Online / Mobile App
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
How to Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Permanent
Identity Card
Click on
Replace
Create
New Request
Submit
Request
* Obtain Service
* Replaced Permanent Identity Card shall be delivered to
customer based on the options selected at the time of creating
request.
Required Documents
Police report if card is lost - Company has to
submit a Portal Request for a Lost Document
Letter addressed to Police upon which a Police
Report will be issued.
Old Card if damaged.
Replace Temporary Access Card
Definition
Fee
If an access card holder is working in Jafza and
loses or damages his/her Temporary Access
Card, he /she can request for a duplicate card.
AED 100
Service Time Delivery
1 Day
Replace TAC Process
Apply Online / Mobile App
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
* Obtain Service
How to Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Temporary
Access Card
Click on
Replace
Create
New Request
Submit
Request
* Replaced Temporary Access Card shall be delivered to customer
based on the options selected at the time of creating request.
Required Documents
Police report if card is lost - Company has to
submit a Portal Request for a Lost Document
Letter addressed to Police upon which a Police
Report will be issued.
Old Card if damaged.
Amend Temporary Access Card
Definition
Fee
If an access card holder is working in Jafza and is
required to list the personal details of the applicant
that is amended, can request for Amend
Temporary Access Card service.
AED 100
Service Time Delivery
Amend Temporary Access Card
1 Day
Apply Online / Mobile App
How to Apply Online
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Temporary
Access Card
Click on
Amend
Create
New Request
Submit
Request
Jafza Approval
Yes
* Obtain Service
* Amended Temporary Access Card shall be delivered to
customer based on the options selected at the time of creating
request.
Required Documents
No Documents required.
New Permanent Identity Card
Definition
Fee
New Permanent Identity Card is valid for 1 year.
AED 2270
This is a process of Permanent Identity Card
(PIC) issued by Jafza to an employee of a
company registered under Jafza, who is
sponsored by his/her Father or Spouse.
In order for an employee to be eligible to apply
for New PIC, the Residence Permit of the
employee and that of the Sponsor should be
valid for more than one year.
The Permanent Identity Card is applicable only
for Dubai Residence Visa holder.
In Form 20, the sponsor name (under
Establishment details) should be Jafza details
and not the husband/father details.
The applicant should be in UAE during the
process.
New PIC Process
Service Time Delivery
2 Days
How to Apply Online
Log in to
(www.dubaitrade.ae)
Online / Jafza Mobile App
Click on
Card Services
Select Permanent
Identity Card
Click on
New
Create
New Request
Submit
Request
Apply Online / Mobile App
Submit Documents
Notification
sent to client
(Rejection Reason)
No
Jafza Approval
Yes
* Obtain Service
* New Permanent Identity Card will be sent to the customer with
either through Courier or can be collected over the counter as per
the option chosen by the customer.
Required Documents
Sponsor’s No Objection Certificate (NOC) In
Arabic addressed to GDFRA
Two sets of Non-Sponsored Employment
Contract - Form 12
Copy of Applicant’s Passport and Residence
Permit page
Three Recent Colour Photograph (4.5cmX3.5cm)
Copy of Sponsor’s Passport and Residence
Permit page
Two copies of Form 20 in Arabic & English
Company Trade Licence copy
Company Immigration Card copy
Medical/Health Insurance
Jafza companies NOC in arabic address to
immigration.