Get Started with RSCP
Training Presentation for
Raytheon Supply Chain Platform (RSCP)
April 2016
Course Objectives
•
After completing this course, you should be able to:
> Understand the benefits of Raytheon Supply Chain Platform (RSCP)
> Complete the first time login process
> Get assistance with RSCP
> Locate the training materials for RSCP
RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.
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Exostar and Raytheon Supply Chain Platform
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Exostar – Company Overview
Exostar enables secure collaboration and business process
integration throughout the extended value chain.
Company Facts
Customer Adoption
> Headquartered in Herndon, VA
> 85 of Top 100 Global A&D companies
> Founded in 2000 by aerospace and
defense industry leaders with common
vision to reduce supply chain costs across
the entire industry
> Largest provider of on-demand multienterprise collaboration services to the
aerospace and defense industry
> Industry leader in security and identity
management
RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.
– Customers include BAE Systems,
Boeing, Lockheed Martin, Raytheon,
Rolls-Royce, UK MOD and Northrop
Grumman
> 70,000 enabled trading partners with
over 100,000 users
> 10M annual transactions valued at
over $40B in spend
> Integrated to hundreds of back office
systems
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Raytheon Supply Chain Platform (RSCP)
•
A software tool that improves supply chain management for buyers and suppliers.
– Order Management
»
»
»
»
»
Purchase Orders/Purchase Order Changes
Shipments/Stocking Units
Receipts
Invoices
Service Invoices
•
A common platform to share information in a standard format, between organizations that
use different internal data systems.
•
Supplements traditional forms of communication (i.e., email, phone, fax, etc.)
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Benefits of using RSCP
•
Traceability of orders
•
Direct communications between Buyer and Supplier for orders, delivery schedules and
shipments
•
Visibility for Suppliers and Buyers into supplier-committed promise delivery dates or
“Confirm Deliver Dates”
•
Buyers and Suppliers openly share schedule dates for better accuracy
•
Generates efficiencies for both Raytheon and the Supplier
•
Replaces manual processes (i.e., fax, phone, email)
•
Secure form of communication
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Exostar Fees for use of RSCP
•
Different Exostar products have different charging structures for their use.
•
The fee for RSCP uses a sliding scale based on the number of transactions you
receive and create per year. The category that you fall into is determined by an
assessment of your RSCP usage level about nine months after your registration.
•
The table shows the various membership levels.
Membership Level
No. of Annual Transactions
Annual Fee (in US $)
Unlimited
Over 10,001
$5,000
Platinum
5,001 – 10,000
$3,750
Diamond
1,501 – 5,000
$2,500
Gold
1,001 – 1,500
$1,200
Silver
501 – 1,000
$1,000
Bronze
101 – 500
$895
Free
0 – 100
$0
* These prices are in effect as of January 2015.
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6
Complete the ‘First Time Login’ to RSCP
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Log On to RSCP for the First Time
The following items are covered in this segment.
•
Access to RSCP is controlled by Exostar’s Managed Access Gateway (MAG).
•
When you register with Exostar, your login credentials are sent to you by email.
•
You must complete the ‘first time login’ procedure in order to get started.
•
If you are the administrator for your company, you will also need to agree to the service
agreement.
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First Time Login – Email from Exostar
•
You will receive an email from ‘Exostar Administrators’
•
The email contains your User ID and two passwords that are used for first time login
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First Time Login Process
A. Go to www.myexostar.com
B. Click on the ‘Exostar’ login button in the top right corner of the screen
A
B
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Login Page for MAG
C. On the MAG login page, click on the ‘First Time Login’ icon (you only need to do this the
first time that you log in)
C
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Fill In User ID and Passwords
D. Enter your user ID and system-generated password from the email that you received.
E. Enter the one time password that you received from your administrator
F. Click Continue
D
E
D
F
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Enter a New Password
G. Enter a new password – this will be your login password going forward
H. Click Submit
G
H
Password Requirements:
Must be more than 8 and less than 12 characters
Must include at least one number, one letter and one special character
Cannot include the same character (letter or number) more than four times
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Password Reset Questions
I.
Provide answers to four of the password reset questions. You will be asked to provide the
same answers if you want to use the automated process to reset your password.
Note: Answers are case sensitive if you have to provide them in the future.
J. Click Submit – you will be redirected to a ‘Login Successful’ screen and then to the home
tab in MAG.
I
J
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Service Agreement
•
Once you are on the home tab in MAG, you will see ‘open application’ (which means you
are ready to work in RSCP by clicking the link), or you will see ‘View Service Agreement’.
•
A user with the administrator role must accept the agreement one time, then all users will
have access to RSCP.
A. Click on ‘View Service Agreement’ and then select ‘I Agree’ at the bottom of the
agreement. A copy of the agreement will be emailed to you.
A
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Perform Standard Login
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Standard Login Process
The daily management/standard login is covered in this section.
A. Go to www.myexostar.com
B. Click on the ‘Exostar’ login button in the top right corner of the screen
A
B
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Login Page for MAG
C. On the MAG login page, enter the user ID that you received in the welcome email, and the
password that you created during the first time login process.
D. Click Login.
Note: If you ever forget your login ID or password, click on the links(E). See help file ‘Reset Your Password’.
C
E
D
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Choose to Access ‘Supply Chain Platform – Raytheon’
F. Click on the ‘Open Application’ link for Supply Chain Platform - Raytheon. You will be
redirected into the RSCP application.
F
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RSCP Home Page
When you log on to RSCP, you will be presented with this landing page.
A. At the top is your name and user role, how to exit the system, bookmark pages, access the
help files and the About link.
B. On the left is the Navigation Tree, which allows you to access different parts of the system.
C. We recommend you click on the My Workspace link to go to the RSCP dashboard.
A
C
B
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How to Get Assistance
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Support Options
Exostar can help with how the RSCP system works. If you have questions on the content for
any transactions you work on in RSCP, please get in touch with your buyer contact.
There are several ways to get assistance with RSCP:
1. Self-service case via My Exostar website
>
>
Fill in an on-line form and submit it to Customer Support
URL: http://www.myexostar.com/Online-Support/
2. Live phone support with Exostar’s Customer Support
>
>
Tel #: +1-703-793-7800 (from UK 0203 300 7093)
Hours: 3am – 9pm EST, Monday to Friday
3. On-line training materials
>
>
Available through the ‘Help’ link in RSCP
Located at www.myexostar.com, under Raytheon section
Note: To report an issue, provide as much detail as possible. It is helpful to provide screenshots, the
steps that were followed, and to let us know if the issue can be repeated.
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My Exostar Website: Raytheon Section
The Raytheon section of the My Exostar website provides support documentation for new users
and administrators of RSCP. There are also FAQs and release notes available.
• Go to www.myexostar.com
A. Click Find Information by Customer  Raytheon (B)  Supply Chain Platform (C)
A
B
C
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Help Files in RSCP
The help files in RSCP are organized by business process and then specific action – for
example, ‘Print an Order’.
A. Click on the Help link which is located in the top right corner of all RSCP screens.
B. Click the ‘+’ icons to
select a topic and
subtopics.
C. Click on the help file
name to open it.
A
Note: The help files are in
pdf format and will
require Adobe Acrobat
reader.
B
C
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My Exostar Website: Contact Customer Service
For support on a specific issue or question, you can create an online support form (A) or call
directly to Exostar Customer Service (B).
B
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A
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Section Summary
We have learned…
•
Who is Exostar, and what is Raytheon Supply Chain Platform
•
How to login for the first time
•
How to get assistance
•
How to locate training documentation
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