2015 - LA Quality Control Presentation

Cye Fink
1. Incorporated in the 2008 Rules and Regs.
2. Each state must produce 70% of its COEs from
the previous year.
3. There are 7 state requirements for quality
control.
4. Every recruiter must be trained.
5. Only a representative sample of COEs must be
reviewed.
6. Recruiters must be evaluated every year.
Quality Control
SEA Responsibilities
Training
Annual Review & Evaluation
Process for Resolving Eligibility Questions
COE Examination
Re-Interviewing
Documentation of Quality Controls
Process of Corrective Action
Quality Control
Training
Yearly Training
One training every year
Review of:
Basic Eligibility Factors
Developing ID&R Plans
Recruitment Strategies
COEs
Quality Control
Includes pre and post assessments for
comprehension
Quality Control
Training
New Recruiter Certification
New staff/recruiter training
Includes pre & post tests that must be passed
at 90% accuracy
Fieldwork probationary requirements
3 Interviews & 3 COEs with “mentor” recruiter
Follow-up re-interviews
Quality Control
Training
Sample Question
How far does a family have to move to qualify
for the Migrant Education Program?
a. 20 miles
b. 100 miles
c. Across school districts lines
d. From one town to another
Quality Control
Training
Sample Question
What is the Qualifying Arrival Date (QAD)?
a. It is the date the family entered your school
district.
b. It is the date the family made a qualifying
move.
c. It is the date the qualifying worker obtained
work in agriculture.
d. It is the date the family was found by a
recruiter.
Quality Control
Annual Review & Evaluation
Three components:
Evaluation of Recruiter Knowledge
Evaluation of Recruiter Product
Evaluation of Recruiter Practices
Quality Control
Annual Review & Evaluation
Evaluation of Recruiter Knowledge
Once a year, disseminate an electronic ID&R
assessment.
The assessment requires participation of all active
MEP recruiters to evaluate their knowledge of the
eligibility criteria and knowledge of the COE.
Recruiters scoring below the passing score of 90% will
be required to complete New Recruiters Training.
Quality Control
Annual Review & Evaluation
Sample Question
A move qualifies if…
a. the worker commutes across school district
lines to their agricultural job.
b. the move is due to economic necessity.
c. the move is across school district lines from
one temporary residence to another.
d. both B and C.
e. both A and C.
Quality Control
Annual Review & Evaluation
Sample Question
Cye Fink moved on his own from Oregon to
Georgia to work in the peach harvest. He
obtained the work upon arrival and worked
the harvest for 3 weeks. Mr. Fink then
moved to Louisiana to look for any type of
work and ended up in a restaurant 2 days
later. School-aged son, Fulanito Fink then
joins his father in Louisiana and begins
attending school. Little Fulanito Fink joined
his father 4 weeks after his move to
Louisiana.
Quality Control
Annual Review & Evaluation
Sample Question
a. Yes, because work was sought and
obtained.
b. No, because the move to LA was not a
qualifying move.
c. Yes, because the child joined him within
12 months.
d. No, because child joined him in
Louisiana.
Quality Control
Annual Review & Evaluation
Evaluation of Recruiter Product
Track COEs completed by each recruiter
Will keep a log of COE rejections
Recruiters with 3 or more rejections will need
to take New Recruiters Training
Recruiters are expected to spend a minimum of
50% of their recruiter time “recruiting”
Quality Control
Annual Review & Evaluation
Evaluation of Recruiter Practices
Staff are required to complete and submit biweekly time and effort logs.
The logs will be used in the evaluation of
recruiter practices.
50% of a recruiters time is expected to be
dedicated toward active ID&R.
Quality Control
Annual Review & Evaluation
Practice Scenario
Cye Fink is a new recruiter who just finished his New
Recruiter Training and certification steps.
Cye begins his first day as follows:
1. Recruiters meeting from 9-11 a..m.
2. Calls some new families from 11-12 p.m.
3. Reviews eligibility criteria from 1-2 p.m.
4. Drives to local markets to hang/post flyers from 2-4 p.m.
5. From 4-5 p.m. replies to emails.
Quality Control
Resolving Questions
Steps / Process
All eligibility questions are to be sent to Center
Regional Recruiter
To Coordinator of Coordination Center
To State Director
To USED Office of Migrant Education
Quality Control
COE Examination
Each program is required to have an
internal set of COE quality controls.
Programs submit COEs to the Center
office to be reviewed.
Two reviewers will review 100% of
COEs.
Quality Control
Re-Interviews
Prospective re-interviews are conducted
monthly.
Students are selected randomly through a
computer-generated formula.
Re-interviews will be conducted by a
certified experienced recruiter.
Re-interviewer must be someone other
than the original recruiter.
Quality Control
Re-Interviews
Needed changes to COEs will be made during reinterview.
All re-interview results will be documented on
the state re-interview form.
Students will be removed from the state system
who are found by the state, to have been
misidentified.
Districts will be notified of findings, written
responses will be sent to families if needed.
Quality Control
Corrective Action
Cye Fink, Consultant
[email protected]