Training at Birchwood Highland
Birchwood Highland takes pride in its staff training programme.
Such training includes:
+ Mandatory
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+ Non Mandatory
First Aid
Moving and Handling
Food Hygiene
Health & Safety
Behaviour that Challenges
WRAP
Medication
Adult Support and Protection
(Vulnerable Adults)
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Mental Health and Recovery
Recruitment and Selection
Food & Health
Suicide Awareness
Communication
Range of other training as identified in
team meetings or individual objectives
First Aid
This Social Care TV course will provide you with basic knowledge of first aid, and learn about how to handle
emergency situations within the work place. There may be additional first aid training carried out at team level
specific to the needs of the people you support.
Moving and Handling
Course Overview
This course will provide you with the knowledge, skills and confidence to put in to practice skills in moving and
handling and enabling you to conduct manual handling risk assessments.
Who Will Benefit?
This course is for all staff with a shared responsibility for their own health and safety and the health and safety of
our service users with regards to moving and handling.
Food Hygiene
This 1 day course will provide basic knowledge of safe and hygienic methods of handling and storing food.
Syllabus includes;
An Introduction to Food Hygiene
Bacteria and their Characteristics
The Incidence of Food Poisoning and its prevention
Personal Hygiene and Working habits of the food handler
The Working Environment
Common Food Pests and their Control
Cleaning Practices
HACCP
Food Legislation
Health & Safety - for Health & Social Care
Activities
Purpose: to provide the candidate with a fundamental understanding of current health and safety legislative and
regulatory requirements for health and social care as well as an awareness of current good practice. Further, on the
basis of knowledge of the cost implications of accidents and incidents, it is intended that the candidate will be able to
prepare risk assessments and implement suitable measures to control risks within their own area of responsibility
and in accordance with organisational policies and procedures.
Typical course topics:
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Helping Great Britain work well – a new strategy from HSE
Health & Safety at Work Act - top 20 relevant regulations
Accident & Incidents – reporting and first aid provision
Risk Assessments – principles and practice
Property Risks – contractors / asbestos / fire
Water temperatures – hot surfaces / legionella
Work environment – including welfare and smoking
Work Equipment – use and maintenance
Manual Handling – case studies on mobility assistance
Hazardous substances – including drugs and medicines
Control of Infection – and clinical waste
Blood Borne viruses – management of sharps
Violence and Aggression – preventative approach
Work related stress – contributory factors
Lone working – including work related driving
Communication - Policy and procedures
Behaviour that Challenges
Course Overview
This course will provide you with the knowledge, skills and confidence to put in to practice skills in de-escalation and
breakaway techniques, which can be adopted to deal with individuals exhibiting Behaviour that Challenges.
Who Will Benefit?
This course will provide you with the knowledge, skills and confidence to put in to practice skills in de-escalation and
breakaway techniques, which can be adopted to deal with individuals exhibiting Behaviour that Challenges.
WRAP
WRAP, (Wellness Recovery Action Plan) is a self-management tool to help people have more control over
their recovery and to help stay well. It was developed by Mary Ellen Copeland along with a group of
others who had experienced mental health problems, and is used worldwide.
WRAP is based on the 5 Key Concepts of Recovery;
HOPE,
PERSONAL RESPONSIBILITY,
EDUCATION,
SELF ADVOCACY
SUPPORT
Our own WRAP, which is personal to us, helps us learn more about ourselves to identify what makes us
feel uncomfortable or unwell and then what we can do to improve our situation and to stay well. A WRAP
is developed over a period of time, which is different for everyone. We can use it every day, especially
when things are difficult and can make changes to it as our situation changes. By creating our WRAP, we
develop a way of having more control over managing the times when we are ill and our wellbeing at other
times.
Medication training for support workers
The training will ensure that support workers are able to safely support service users to take their medications as
prescribed to them.
Participants will gain an understanding of the general and practical aspects of safe medicine handling regardless of
the social care setting.
The training will ensure that support workers have a basic understanding of the different types of medication and
the reasons that they are prescribed.
Participants will have the appropriate knowledge required to support service users to manage their prescriptions –
including ordering and collecting of their medication and returning medication to Pharmacy.
Participants will understand the importance of adhering to and understanding Birchwood Highland’s organisational
policies.
Adult Support and Protection
The Adult Support and Protection (Scotland) Act 2007 came into force in October 2008 to ensure that
adults are kept safe from harm or abuse. The legislation places a duty upon Local Authorities (Councils),
NHS Boards, the Police and others to work together to protect adults at risk of harm. Following a process
of integrating Health and Social Care in Highland, NHS Highland is responsible for discharging
responsibilities on behalf of the Highland Council. This includes the powers to make inquiries and take
action when it is suspected that an adult may be at risk of physical or psychological harm, neglect or sexual
abuse, or being taken advantage of financially. It is important to recognise that any intervention under the
Act must benefit the adult at risk and be the least restrictive option. In Highland, a Safer Highland
Partnership has oversight of a range of public protection activities. These include Adult Support and
Protection, Child Protection, drugs and alcohol, violence against women, MAPPA and youth justice
The Highland Inter-Agency Adult Support and Protection Committee has a responsibility to raise public
awareness of the need to support and protect adults from harm, neglect or abuse.
The following training courses are mandatory which all staff require to attend. These courses will be
refreshed every 3 years.