External Quality Assessment Performance Investigation Form Laboratory result(s) reported by your laboratory for a recent proficiency testing survey were outside the acceptable limits. Please review the survey results, answer the following questions and return the completed form to ALQEP: Email: Fax #: [email protected] (preferred) (780) 428-2712 Mail: College of Physicians & Surgeons of Alberta 2700, 10020 – 100 Street NW Edmonton, AB T5J 0N3 Please call Ms. Liz McBride at (780) 969-5010 if you have any questions or concerns regarding the completion of this form. 1. Facility Information: a. ALQEP Facility #: b. Facility Name: L Zone: ** Select from the list ** 2. General Survey Information: a. External Quality Assessment Provider: Clinical Microbiology Proficiency Testing Program (CMPT) Other: College of American Pathologists (CAP) College of Physicians & Surgeons (CPSA) b. Survey Shipment date: c. 3. Analyte/Result Information: a. Analyte/constituent/specimen source : Select or enter only one per form; Choose from the drop down lists, OR Specify in the ‘All Others’ field Survey ID/ Program Code : Specify: CAP A–B C–F G–M N–S T–Z Analytes : -- -- -- -- -- All Others (please specify) : b. Challenge ID # (e.g. Sample B; M034-5; 04-12 B) For more than 3, attach an additional page 1 c. Unacceptable result value : d. Acceptable evaluation range/expected result: Y 4. Unacceptable Result Investigation: a. Was the EQA survey report reviewed for discrepancies? b. Was the EQA testing material re-assayed/re-evaluated? Repeat value/assessment: c. Were problems with the survey material investigated (e. g. handling, reconstitution, storage, analysis sequence, matrix effects, stain/preparation quality)? d. Were previous EQA challenge problems identified and investigated? (attach explanation) e. Was the method performance history reviewed (e. g. QC, maintenance, reagent/calibrator lot #’s, staff competency, policy/procedure adherence)? f. Were appropriate reagents and controls used? g. Was equipment operated according to documented procedures? h. Was re-calibration of the method performed? i. Was the Instrument/kit manufacturer consulted? j. Was a reference or secondary method comparison completed? N N/A Internal ALQEP use only: cc: ALQEP EQA Performance Investigation Form © Copyright 2015 College of Physicians and Surgeons of Alberta LAC: Page 1 of 3 DOC: SS: CPSA: October 28, 2015 Replaces: August 7, 2008 5. Unacceptable Result Classification – Sources of Errors: Please check appropriate cause(s): Laboratory/Internal: a. Clerical i. ii. iii. iv. v. vi. vii. viii. Mislabelled vial or slide Result not correctly transcribed to EQA report form Incorrect units or misplaced decimal point Incorrect instrument/method/reagent classification provided to EQA provider Calculation/conversion error Wrong or missing reporting code used Missed reporting deadline Other clerical problem unable to classify above (specify): b. Technical Operation i. ii. iii. iv. v. vi. vii. viii. ix. x. xi. xii. xiii. xiv. xv. Incorrect vial/sample assayed/evaluated Improper mixing or handling of survey material Pipetting/dilution error EQA material improperly prepared (reconstitution) or stored Expired kits or reagents used Standards/reagents improperly reconstituted Automated pipette incorrectly calibrated Run acceptance in nonlinear range or when QC values were out of range QC material outdated or improperly stored Errors in result interpretation Errors in interpretation of cell/organism morphology Incorrect inoculum used Written procedures not followed by analyst Policy or procedure requires revision Other technical problem unable to classify above (specify): c. Equipment / Reagents i. ii. iii. iv. v. vi. vii. viii. ix. Problem with instrument data processing functions Problem in manufacture of reagents/standards/kit (includes lot# problems) Carry-over from previous specimen Scheduled or preventative maintenance not performed or performed inappropriately Insufficient sampling Inappropriate identification of organism by system database Failure of automated system to generate correct susceptibility test result Equipment malfunction (e.g. obstruction of instrument tubing/orifice) Other equipment problem unable to classify above (specify): d. Method i. ii. iii. iv. v. vi. vii. viii. ix. Incorrect calibration; Calibration issues/problems Imprecision from result being too close to detection limit Controls do not span detectable limits of test Method inappropriate Method lacks sensitivity Stain lacks sensitivity Method lacks specificity Inappropriate incubation conditions Other method problem unable to classify above (specify): EQA Provider/External: Provider Issues g. Random e. Material Problems: i. Presence of interfering substances ii. Material deteriorated during transit iii. Bacterial contamination iv. Unstable survey material v. Inadequate sample (includes leakage problems) vi. Sample not viable vii. Matrix effect incompatible with method viii. Other material problems unable to classify (specify): i. f. Evaluation Issues: i. Peer group not appropriate ii. Target value not appropriate iii. Incorrect data entry by provider iv. Narrow range of acceptability v. No participant consensus vi. Incorrect method assigned vii. Other evaluation problems unable to classify (specify): Random event; investigation yielded no satisfactory explanation; unable to replicate error ALQEP EQA Performance Investigation Form © Copyright 2015 College of Physicians and Surgeons of Alberta Page 2 of 3 CPSA: October 28, 2015 Replaces: August 7, 2008 6. Additional comments regarding your result assessment investigation as indicated on page 1: (Attach supporting documents if appropriate) 7. Additional comments regarding source of error/classification as indicated on page 2: (Attach supporting documents if appropriate) 8. Action taken as a result of investigation: Reviewed by: Laboratory Supervisor or designate (required) Laboratory Director or designate (required) Name: Name: Date: Date: Optional Reviewers: Title: Title: Title: Name: Name: Name: Date: Date: Date: Copied To: Thank you for completing this performance investigation form. The information obtained from these forms will be used to compile performance follow-up statistics for ALQEP stakeholders. ALQEP EQA Performance Investigation Form © Copyright 2015 College of Physicians and Surgeons of Alberta Page 3 of 3 CPSA: October 28, 2015 Replaces: August 7, 2008
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