“Tata Tiago – ‘VIRTUAL DRIVE OFFER” - FAQs
In view of the launch of Passenger Vehicle “Tata Tiago”, Tata Motors Ltd. has decided to release an
offer for customer(s) who take a test drive of the Tiago. Under this offer:
1.
2.
3.
4.
5.
A customer needs to assemble the Tiago Virtual drive gear
Bring it to the showroom
Take a test drive of the Tiago
Get his VR gear scanned at the showroom and enter his required details
And become eligible to enter the contest
For availing the offer, customers are required to complete the steps between 0800 hrs on 12th Apr 2016
and 2000 on 15th May 2016.
The winners of the Tiago VR drive offer will get:
10 lucky winners will get a chance to win a Tiago
25 lucky winner will get a chance to see Messi play football in Barcelona.
All customer who take a Test drive get an assured gifts. (Messi book and key chain)
Frequently asked Questions:
Ques. Who can participate in this offer?
Ans. The free-to-enter offer/s are open only to legal residents of India except TN & Pondicherry. The
customer should be above eighteen (18) years of age as on as on 12th Apr 2016
Ques. What is the offer period?
Ans. The Offer can be availed from 0800 hrs on 12th Apr 2016 and 2000 on 15th May 2016.
Ques. Where can customers take a test drive of the Tiago?
Ans. The customers can take a test drive at TML’s Authorized Dealerships to avail this offer.
Ques. What is the procedure to answer the question “I love Tata Tiago because…...?”.
Ans. The customer has to answer this que and fill the other relevant details through the Tiago app at
available at dealerships
Ques. How will the winning customer be selected?
Ans. From all the entries submitted, the qualifiers shall be shortlisted based on best/most creatively
written response to the above question. The criteria for judging the written response will be on the basis
of creativity and relevance. The winners will be selected by TML using random number method in
presence of an internal auditor. In order to be selected, needs to fullfil the required details as mentioned
in the terms & conditions
Ques. When and where will the winning entries announced?
Ans. The winning entries will be announced within 30 days from date of closure of promotion period on
our website www.tatatiago.com.
Ques. Where will I get the Tiago VR drive gear?
Ans. The Tiago VR drive gear was distributed along with the Time of India on 12 th Apr in
Mum/Del/Blore.
Ques. How will I know how to assemble the gear?
Ans. Steps to assemble the gear is mentioned in the newspaper ad. The following links also explains
the steps in detail:
Instructional Video
https://drive.google.com/file/d/0Bw18lL1P9Q7TT2NiS2FqTFBFZkE/view?pref=2&pli=1
Ques. My VR drive gear is not functioning properly what do I do?
Ans. We regret the inconvenience caused. Please exchange your gear for a new set at any nearest
Tata Motors dealership & enjoy a Virtual Test Drive of the #Fantastico Tiago!
Ques. Is the offer mandatory?
Ans. This offer is not mandatory, customer may take the Test Drive and opt not to avail the offer. Tata
Tiago is also available without this offer.
Ques. Where I can read the detailed terms and conditions?
Ans. For detailed terms and conditions, please log on to madeofgreat.tatamotors.com/tiago/termsconditions
Ques. Where can I download the VR drive app?
Ans. The app can be downloaded from the app store. Below are the links:
iOS - https://itunes.apple.com/in/app/tiago-virtual-drive/id1093075588?mt=8
Android - https://play.google.com/store/apps/details?id=com.tata.tiago
YouTube - https://youtu.be/oVTs0mDcpzA
Ques: I am not able to download the app, what is the reason?
Ans. The app can be downloaded on android and iphones. as per below criteria
Tiago Virtual Drive on iOS  Supported Devices: iPhone 4S, 5, 5C, 5S, 6, 6 Plus, 6S, 6S Plus, SE
 Supported iOS versions: 8.1 and above
 NOTE: The iOS app is only meant for iPhones. Although it may run on iPads and iPods, the
app was not built for such devices. Use on iOS devices other than iPhones should not be
encouraged.
Tiago Virtual Drive on Android  Supported Devices: All Android phones having a Gyroscope
 Supported Android versions: Kit Kat 4.4.4, and above.
 For phones not fulfilling either criteria above, the following user flow can be expected:
If user (using incompatible phone/OS) searches on Play Store for Tiago Virtual Drive, the
app will not show in search results. This is normal Google Play Store behaviour.
If user (using incompatible phone/OS) clicks on a URL that directly opens or redirects to
Play Store app page, the app page will be shown, but installing the app is not permitted by
Play Store due to incompatibility. This is normal Google Play Store behaviour.
 NOTE: The Android app is only meant for Android phones. Although it may run on Android
tablets and other Android form factors, the app was not built for such devices. Use on
Android devices other than Android phones should not be encouraged.
Ques: If I have any additional queries how do I address that?
Ans. Please mail us at [email protected] for any other additional details.
Tiago Virtual Drive Promotion
TERMS & CONDITIONS:
Please read these terms and conditions carefully before registering to participation in offer/s in the Tiago
Virtual Drive offer/s. Participation in offer/s indicates that you accept these terms and conditions. If you
do not accept these terms and conditions, please do not participate.
1. Eligibility:
The free-to-enter offer/s are open only to legal residents of India in the cities of Delhi, Mumbai and
Bangalore. The participants should be above eighteen (18) years of age as on 12 th Apr 2016.
Employees, agents or officers of Tata Motors Limited (TML) or of any entity involved in the development,
production, implementation and distribution of the offers/s including any advertising or promotion
agency, parent company, service provider, subsidiary or affiliate of any such entity or any other entity
directly associated with TML or any member of the immediate family of and/or person living in the same
household as such persons, including but not limited to TML, are ineligible to enter the promotion.
2. How to Participate:
1) The participants need to carry the Tiago VR gear enclosed in the newspaper and take the test drive
of Tiago at any of the Tata Motors authorized showrooms and fill the guest entry form in Android
application to participate in the promotion and stand a chance to win exciting gifts.
2) The Tiago VR gear has a unique bar code which needs to be scanned at the dealership. Participant
details will be captured at showroom through android application after the test drive only.
3) The participants are requested to keep the Tiago VR gear safely till the promotion is over.
4) At the time of announcing the winning entries, the winners need to produce the Tiago VR gear to
Tata Motors for claiming the gift as proof of participation.
5) The offer/s are optional. There is no entry fee for participating/availing this offer/s. To participate/avail
this offer/s, participants need to read and follow the instructions and the terms & conditions carefully.
6) The Tiago Virtual Drive Promotion shall commence at 0800 hrs on 12th Apr 2016 and shall continue
till 2000 on 15th May 2016.
3. Tiago VR drive promotion details:
(a) Participants are required to take a Test Drive, at TML’s Dealership. Please visit your nearest
TML Dealership showroom to request for a test drive.
(b) The test drive offer can be availed from 0800 hrs on 12 th Apr 2016 and shall continue till 2000
hrs on 15th May 2016.
(c) The participant should have a valid driving license which has validity for next 2 years. The
participants need to visit the nearest authorised showroom with the Tiago VR drive gear. The
participants have to take the test drive of Tiago and get their VR drive gear scanned, fill in all
the details required to complete the participation in the promotion. The participants would be
asked a question “I love Tiago because…..” in the Guest entry form in Android application at
dealership. They need to write their response in most creative manner post their test drive of
Tiago. From all the entries submitted, the winners shall be declared based on best/most
creatively written response to the above question. The winning entries will be announced after
30 days from
date of closure
http://madeofgreat.tatamotors.com/tiago.
of
promotion
period
on
our
website
(d) All customers who register themselves for the contest will get a Lionel Messi merchandise. The
merchandise given is at the sole discretion of TML and can’t be resold for monetary purposes.
No liability, damages, claims shall be entertained in respect of the merchandise in case of
reasons beyond TML’s control. Lionel Messi Merchandise is defined as special range of
products developed for promoting the association of Tata Motors with Lionel Messi like Key
chain etc.
(e) The winner will be selected by Tata Motors using random number method in presence of an
internal auditor. The selected winners will be informed 30 days after the end of the campaign
by telephone/e-mail.
(f) The Participants must provide proof of age, address in the form of a photo ID/ PAN card/ Driving
License/ Aadhar Card/ Birth Certificate/ Voter ID copy and address proof to the authorized
TML/dealer’s representative at the dealership within 3 days from publishing the results of the
selected Participants to claim their gift/s. Any Participant unable to provide proof of age within
the said date will be automatically disqualified from claiming the gift/s.
(g) The winners of the test drive promotion will get a Tiago base model as gift. In total there will be
10 Tiago base models gifted – 4 in Delhi NCR, 3 in Mumbai MC, 3 in Bangalore.
(h) Tiago is also available without this offer. Please contact your nearest TML dealership for more
information.
(i) The trip to Barcelona would be for 25 people for 2 nights and 3 days and includes all expenses
paid including economy class return flight, Spain Visa fees, stay in 3/4 star hotel on twin sharing
basis , travel insurance, breakfast, and tickets to watch Messi play. Any travel or expense of
any nature incurred beyond prescribed itinerary will be borne by the winner. The winner/s shall
be eligible for the inclusions as mentioned in the terms and conditions and no other claims shall
by entertained by TML.
(j) No liability, damages, claims will be entertained in respect of the travel program/ in case of
cancellation of the tour beyond TML’s control. If due to uncontrollable circumstances or Force
Majeure, Messi does not play the said match or that match gets cancelled, TML would not be
liable whatsoever.
(k) The tour would be organised through reputed travel partner, any deficiency arising before /
during / after the trip would be handled by the travel partner and TML should not be held
responsible to any extent.
(l) TML will not be responsible for any act of indiscipline on the part of the winner/s or any
prosecution filed against the winner/s during their period of the visit to Europe.
(m) If the winner does not have passport or a passport which is valid for less than 6 months from
date of travel will not qualify for availing the promotion, in that case the next winner will be
offered the chance to claim this gift.
(n) The winner should also comply with VISA norms of Spain, in case he/she does not meet the
norms, the next winner will be given the chance.
(o) There will not be any change to the itinerary whatsoever and the final dates of travel would be
at the sole discretion of TML.
(p) The departure and arrival dates will be fixed. The decision of Tata Motors will be final and
binding.
4. The results of promotional offer/s shall not be disputed in any manner whatsoever. By entering the
promotion, entrants fully and unconditionally agree to be bound by these rules and the decisions of
TML, which will be final and binding in all matters relating to the promotion. By accepting the terms and
conditions of the promotional offers the Participant releases and discharges TML, their respective
representatives, affiliated companies and the respective parents, subsidiaries, affiliates, advertising and
promotion agencies of each, and all their respective employees, officers, directors, representatives and
agents from any liability or damage due in whole or in part to the award, acceptance, possession, use
or misuse of any gift or from participation in this promotion
5. In case the Tiago VR drive gear is lost/stolen/misplaced/not found, etc. for any reason, the winner
will be disqualified for claiming the gifts and the next eligible winner will be entitled for the gift/s. In such
case no claims or damages will be liable to be paid by TML.
6. Decision of TML with regard to any conflict or any other matter regarding the promotion shall be final
and binding on the participants.
7. Any gift/s as offered cannot be transferred or exchanged. The winner/s cannot claim cash in lieu of
the gift.
8. One participant will be entitled for one gift, even if he/she has taken test drive multiple times at multiple
dealerships with same or different VR drive gear for the test drive promotion.
9. (a) Winners of both the promotion offer/s will be required to bear all govt. taxes like gift tax, road tax,
registration and insurance, income tax, local sales tax, VAT, octroi duties or other taxes and surcharges
or any other taxes which might be relevant on the gifts (Tiago and Barcelona trip).
(b) TML accepts no responsibility for any tax implications that may arise from the amount spent by TML
for the visit of selected Participants. The Participants will have to bear incidental costs, if any.
10. (a) TML Ltd may collect personal data about entrants in accordance with its privacy policy. Please
review the privacy policy at http://madeofgreat.tatamotors.com/tiago/privacy-policy. By participating in
the promotion, entrants hereby agree to TML Ltd collection and usage of their personal information
and acknowledge that they have read and unconditionally accepted the privacy policy.
(b) Participation in this promotion and acceptance of the offer constitutes Participant’s permission for
TML to use his/her name, address (city and state), likeness, photograph, picture, portrait, voice,
biographical information, including but not limited to promotion Entries submitted and/or any statements
made by winners regarding the promotion or TML for advertising and promotional purposes without
notice or additional compensation, except where prohibited by law. By participating, entrants and
winners agree to release and hold harmless TML, and their respective advertising and promotion
agencies and their respective parent companies, subsidiaries, affiliates, partners, representatives,
agents, successors, assigns, employees, officers and directors, from any and all liability, for loss, harm,
damage, injury, cost or expense whatsoever including without limitation, property damage, personal
injury and/or death which may occur in connection with, preparation for, travel to, or participation in the
promotion, or possession, acceptance and/or use or misuse of gift or participation in any promotionrelated activity and for any claims based on publicity rights, defamation or invasion of privacy and
merchandise delivery.
11. If the winner rejects his/her gift or in the event of non-compliance with these rules and requirements,
such gift will be forfeited and an alternate winner may be selected.
12. TML reserves the right to change/curtail/discontinue/extend the promotion without notice.
13. Test drive experience at the sole discretion of the dealer.
14. The participants warrant that they are of sound mind, of requisite legal age, have clearly understood
that the Offer details. The participant further agrees that the participant does not involve a matter of
chance and or gambling and does not call for any entry fee being charged by TML from the participants.
The participants agree to all the aforesaid Terms and Conditions of their free will and there is no
compulsion or coercion or undue influence exerted upon the participant to participate in the Offer or
agree the terms and conditions as mentioned herein above.
15. The participant agrees to indemnify, defend and hold harmless the Company, its directors, officers,
employees, agents, affiliates and suppliers from any liability, loss, claim and expense (including
reasonable legal fees) directly or indirectly related to (i) the participant’s breach of this agreement, and
(ii) the participant’s providing Contents/details to TML.
16. By entering the promotional offer, all participants accept and agree to the above terms and
conditions. Non-acceptance of any of these terms and conditions will result in disqualification of the
participant.
17. This agreement will be governed by and construed and interpreted in accordance with the laws of
India. In case of any dispute only Mumbai Courts will only have Jurisdictions.
For detailed terms and conditions, please log on to http://madeofgreat.tatamotors.com/tiago/termsconditions or visit nearest Tata Motors dealership.