POSITION DESCRIPTION
Call Center Telesales Agents
Reports to:
Location:
Eric Rehm
Atlanta, GA
Overview:
RMI is in extreme growth mode due to some great new business wins and are seeking highenergy, highly motivated tele-sales reps for our internal call center. We offer an industry leading
$12 hourly rate PLUS unlimited commissions on sales and other non-cash incentives. There are
full-time opportunities with benefits located in the heart of Buckhead only 2 blocks from
MARTA. We have FREE parking, FREE Coffee and snacks along with an amazing work
environment. If this sounds like your next move, please read on.
This position receives inbound and /or places outbound telephone calls to sell consumer
products.
• Promotes the benefits, coverage and terms of products to potential customers.
• Converts sales opportunities to assist with company monthly sales goals.
• Upholds the high standards, guidelines, policies and procedures; especially when interacting
with customers.
• Acquires and maintains knowledge and understanding of product coverage.
• The position does not require cold calling.
Responsibilities:
• Handle inbound phone calls generated through internet leads
• Perform outbound calls to people who have filled out lead generation forms and requested a
phone call
• Qualify inbound and outbound leads of product interest before warm transferring to closing
team
• Promotes the benefits, coverage, and terms of products to potential customers
• Consistently reach and or exceed monthly goals & company objectives
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Qualifications:
• Basic computer skills and phone knowledge
• Strong closing techniques with customer-centered approach and phone skills and proven
ability to perform in an unpredictable, fast-paced environment
• History of punctuality and good attendance
• Excellent communication skills
• Independent worker and self-starter
• Fun, energetic, collaborative, and competitive personality
Education Requirements:
• High School Diploma or equivalent experience
Preferred Qualifications
• Some of our call center agents will be required to interact with Spanish speaking customers.
While this is not a requirement for every agent, please indicate in your application if you are
bilingual and could speak fluently with Spanish speaking customers.