FALL - SEPTEMBER 2014
Make Safety First at NC State
Recently I had the opportunity to recognize
several of our co-workers that have committed
their time and efforts over the last year to
serve on the Employee Safety Committee for
Facilities Operations. They did an excellent
job of identifying potential hazards and working with Edward
and the Directors to address them and avoid potential injuries.
All their work could be for nothing though if each of us does
not place safety first each and every day.
All of us in Facilities Operations work in environments
that are potentially hazardous to our campus community, our
co-workers, and ourselves. Every day we deal with high pressure steam, high voltage electricity, ladders, lifts, motorized
vehicles, heavy equipment, cutting tools, flammable products
and fuels, toxic chemicals … and the list goes on.
We can often become complacent as we reach a
“comfort” level in performing our routine duties. But as we
have seen time and time again, it only takes one false step, one
short-cut, or a momentary lapse, to result in severe injury or
death.
In Facilities Operations, we have established a workplace where “Safety Is First.” Through training, discussions,
proper PPE, inspections and safe equipment, we make every
effort to provide a safe work environment.
But, safety starts in the minds of each of us as we go
about our work. . . our personal decisions about how we
are going to accomplish our tasks. We can choose to be
safe, exercise the right procedures, and utilize the proper
PPE. Or, we can choose to take a chance and put
ourselves and our co-workers at risk. It’s a personal
choice. Let’s make it the right choice!
Please help by making a personal commitment to the
following:
 Have the proper PPE for every job…and use it.
 Report unsafe work conditions to your supervisor or
to Edward Elliott.
 Use the members of our Departmental Safety
Committee to help address safety concerns.
 Look out for co-workers and others of the
University community.
 Set the example for other employees . . .
Walk the Talk!
 When you face a dangerous situation….STOP…and
think about the consequences, if something should
go wrong. Do the right thing, first and foremost.
Let’s Keep “Safety First” at NC State.
"The Facilitators" Band have performed effortlessly making it appear easy at all the events, but behind the scenes
this was not an easy feat to accomplish. The members dedicated hours of their personal time learning new material and
attending rehearsals where they had to transport musical equipment, and continually setup and tear down the equipment for
each rehearsal. As the musicians played and “sang”, all present were able to listen to the years of dedication “The Facilitators”
have invested in mastering the skill of playing, singing and performing for others to enjoy.
Let’s Give an “ATTA JOB” !
. . . and a pat on the back to all the
members of “The Facilitators” and their
magnificent performances throughout
the year.
The Facilitators - Acoustic: Tom
Moore- Acoustic Guitar and
Vocals, Heath Huovinen- Mandolin
and Vocals, Jack WalderPercussion,
Graham Drewes-Bass
Photo (l-r) Americo Branco, Tom Moore, Kenny Alexander, Tom Jones, Graham
Guitar and Vocals, Chuck Carter –
Drewes, Bobbie Cross, and Mat Trickel
Acoustic Guitar and Background Vocals
Stage Technician: CB Banks The Facilitators - Electric: Bobbi Cross - Lead Vocalist, Mat Trickel - Lead Guitar, Kenny
Alexander - Guitar, Tom Moore-Guitar and Vocals, Tony Branco - Keyboards, Tom Jones - Percussion and Vocals, Graham
Drewes-Bass Guitar.
APRIL —JUNE 2014
Daniel’s commitment to Facilities Operations and NCSU is
unparalleled as he embodies the “I CARE” philosophy. We
are fortunate to have Daniel in Facilities and thank him for
all that he does for us.
(l-r) Jack Colby, Joe Riley, Marshall Mims, Ntamba Kiatoko, Daniel Ziser
Marshall Mims, Building Maintenance & Operations (Zone 7)
and Stephen Boggs of the Control Shop have recently repaired
the chiller and pumping control system in David Clark Labs. This
system happens to be at a critical place in the campus chilled
water system that requires extra pumping capacity during the
summer months. The existing chiller control system has failed
repeatedly due to improper design left over from the building
renovation that connected the chiller to the campus loop. With
Stephen’s help, Marshall repaired control components, installed
and calibrated new sensors, rewired motor stop start relays, added
new control monitoring components, repaired pump motors . . .
and in general, completely renovated the chiller system. The result
is a chiller that has worked flawlessly since it was restarted. This
feat is amazing! Over several years, multiple technicians have
worked on these operational problems. Now, this chiller is
operating consistently under full load without someone constantly
monitoring the system.
Daniel Ziser, Business Services Comments from a customer
says, "Daniel is a strong asset to Facilities in his ability to
address a wide variety of IT issues. I know he is a support to
hundreds of staff with varying needs and I appreciate that he
commits to finding a solution for each one. Several times, we have
had issues that are uncommon and he had to do further research
(I called this “Stump the IT Manager”). Each time, he went the
extra mile to find a solution. I appreciate all that Daniel does for
us each day."
In addition to providing excellent IT service to Facilities
Operations with a diverse group of users, Daniel has exercised a
seamless transition from functioning with IT responsibilities to
providing the necessary support to cover the absence of a
permanent manager for the Customer Service Center. Barbara
Hise, supervisor, commented, “During Daniel's additional
interim duties, he has assisted the AiM team with all the new
IPad mobile application training classes and implementation of
the AiM IDesk. Daniel is always willing to support Business
Services in any way possible.”
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Joe Riley, Repair & Renovation, Mechanical Engineer
in our Facilities Condition Assessment Program (FCAP)
was nominated by his supervisor, Kevin Ingalls. Joe
demonstrates a consistent high level of R&R team spirit
and personable customer service. He has shown that he
will tackle anything given to him and complete it to the
best of his ability. He follows through on each job until it
is 100% complete and the customer is satisfied.
Joe has taken a lead role in the FCAP unit while
maintaining his Design Review responsibilities that have
been revamped and are going strong. He has been a
valuable helper in many warranty issues and has been able
to follow up on contractors to make sure that projects are
done correctly. This past month, Joe has headed up the
work on multiple lighting retrofits for the Energy group
and has given special attention to the CFL High Bay
lighting project. Two weeks after 32 Cree High Bay LED
fixtures were installed, one of the lenses on the fixture
shattered and fell into the work area. Once Joe was
informed of the potential of other lenses failing, he
immediately contacted the manufacturer Cree, and
apprised them of the situation. Joe worked with Cree
personnel to make sure that all the fixtures would be
replaced, and the labor to do the work was to be paid by
Cree. Joe scheduled the work to be done between the
construction shop and warehouse people, making sure that
this extra work would not affect their normal work
schedule.
Joe has volunteered his time for two “Stop Hunger
Now” projects at NC State and NCAPPA, and he
participated in the 2014 Polar Plunge for Special
Olympics. Joe is truly a great team player that encourages
and motivates his fellow workers.
Ntamba Kiatoko, Housekeeping Services—Zone H4,
General Utility Worker, is very good in helping with
administrative duties, such as assisting staff members who
had problems with their web leave entries. He is willing to
learn as much as he can.
On Saturday, July 5th, he overheard someone in the
Steam Plant talking about a flood at Carmichael Gym.
Ntamba waited patiently, but since he did not receive the
call from the On-Call Manager, he decided to go back to
the Steam Plant and ask about the situation. Afterward,
Ntamba helped the On-Call Manager, spending 4 or more
hours taking care of the flood.
QUARTERLY RECOGNITION PROGRAM
Ntamba Kiatoko, Housekeeping Services (con’t)
His supervisor, Linda Schlabach, stated: “On July 10th, I
gave a task to another staff member, but it was not done.
Ntamba took care of the laundry room floor the next day
without complaining. The job was done on time for the
new washing machines and dryers to be installed. That
day I was out sick, Ntamba stepped in and dealt with the
situation, according to my instructions. I appreciate so
much his help and we are happy to have him on my team.”
KABA TIMEKEEPING
Since 2013, Stella
Carrington, Facilities Human Resources (FHR) Payroll
Administrator, has been working as the liaison for Facilities
HR to move payroll processing forward to the next level
through electronic record keeping utilizing the KABA
timekeeping system. This endeavor will increase
effectiveness and efficiency in timekeeping and reporting, as
well as support our sustainability efforts. All temporary and
student workers went 'live' and started using KABA wall
clocks or desktop icons on August 16, 2014.
Facilities Human Resources
National Payroll Week
Stella Carrington was invited
to the Facilities Operations
Directors Staff Meeting to be
recognized and presented with
an appreciation certificate for
her continuous dedicated efforts
to ensure all Facilities staff
employees are paid timely and
accurately throughout the year. National Payroll Week
established by the American Payroll Association which
coincides with the nation's Labor Day celebration.
NC Society for Human Resources Management
Conference Angela Ward was in attendance in Greenville
at the Convention Center on September 17-19.
The 2014 Chancellor’s Creating Community Awards
(formerly named the University Diversity Awards)
Pat Grantham was presented with a recognition certificate
by OIED as a nominee for the category of Outstanding
Staff.
On August 19, 2014, 38 supervisors and
administrative supports were present to receive KABA
training. Further training sessions will be made available
when a Facilities pilot program, which will include
designated shops/zones and/or departments, is designated to
start. The start date of the pilot program will be announced.
The University expects all individuals who fill out a
time sheet (HR-10) to utilize the KABA system no later than
September 2015.
On July 16, 2014, our Staff Senator in their
Annual Retreat at the McKimmon Center
honored four Facilities employees: Tracy
Dixon and Carla Davis of the Office of
Sustainability, Hope Boddie of Housekeeping Services, and
Pat Grantham of Facilities Human Resources. They were
recognized for outstanding support and advocacy for the staff
of NC State University.
Photo (l-r) Hope Sidney, Housekeeping Services with
Staff Senate: Wyona Goodwin (Chair-Elect), Matt High,
and Robert Davis (Chair)
WOLFPERKS!
Looking for Entertainment
. . . at Reduced Cost?
Have you visited this website, lately?
http://www.ncsu.edu/human_resources/wolfperks/events.php
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Housekeeping Services
RECOGNITION & CELEBRATION
There was an enjoyable diversity activity that highlighted the
32 countries of all housekeepers. They stood up when the
flag of their country was projected on a huge screen. Other
activities throughout the week included a picnic style
cookout, building occupant & vendor sponsored luncheons,
gestures of appreciation, and recognition awards. The entire
NCSU community takes an active part in an outpouring of
gratitude towards the University Housekeeping department
throughout the week.
INTERNATIONAL EXECUTIVE HOUSEKEEPERS WEEK
I
E
H
Susan Grant, Director
University Housing
A
Dr. Barry Olson,
Keynote Speaker
The “ALS” Ice Bucket Challenge
IEHA Appreciation Week is an annual celebration of a group
of staff members who work behind the scenes to maintain the
quality and cleanliness of the University's facilities. This event
gives administration, management, staff and building
occupants the opportunity to show these dedicated staff
members appreciation for their hard work.
NC State kicked-off this event with a banquet style
breakfast on Monday, September 15, 2014 in the new Talley
Student Union with many of the university’s administrative
leaders: Chancellor Woodson, Vice Chancellor Leffler,
Associate Vice Chancellor Arndt, Assistant Vice Chancellor
Colby, Director of University Housing Susan Grant, and
Associate Athletic Director Barry Joyce. The keynote address
was delivered by Barry Olson, the Associate Vice Provost for
Business Administration for the Division of Academics and
Student Affairs.
NEW ZONE MANAGER for Housekeeping - Zone 7
Darrell Carter came to Housekeeping Services
with Centennial Campus experience, as he had
worked for an external contractor for over seven
years. The last two years of that time was at Centennial Campus.
A NC native from Smithfield, continuing to reside
in Johnston County, he comments, “I like North
Carolina because it is home, but also the agriculture—fruit, vegetables, and tobacco; as well as it’s geographic location between
the mountains and the beach. Darrell and his wife, Sharon have
two sons, Deshea and Alex and one daughter, Yasmine and a 125
pound Rottweiler dog, named “Chaos.”
As for sports, Darrell says, “I am a dedicated Wolfpack
fan from 4:00 a.m. – 12:30 p.m. However, I am a Carolina and
Livingstone College in Salisbury, NC. Also, I am a Pittsburgh
Steelers fan. But I do appreciate this University and enjoy being
among the people here. It has much more diversity than other
places I worked.”
Aside from sports, I enjoy riding my mountain bike with
my camera and taking photos of nature.
Photo (l-r): Tyrone Brown, Hector Ramos, and Albert
Dickerson, along with Zone Manager Carolina Foster
The entire Zone A4D raised $100.00 to battle ALS
which is a progressive neurodegenerative disease that
affects nerve cells in the brain and the spinal cord.
QUESTION?
Who will be next . . . to take on this challenge?
2014 Facilities
Fall Walking Program
Going to Niagara Falls,
New York
The Race is on! Monday, September 29, 2014
Ninety employees forming ten walking teams,
stepped off on their first of 3,284,000 steps.
Many teams are diverse with a composition of more
than just one department, with several discussions for
strategies in gearing up motivation among team
members.
Major destinations are: Richmond, VA (320,000
steps), through Philadelphia and arrive in New York
City—the team has to walk 1,006,000 steps.
Paying It Forward “We make a living by what we get,
we make a life by what we give.”
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Sir Winston Churchill
Facilities Wellness Program
Building Maintenance & Operations
Spotlight on 2014 Combo Yoga Fitness
Supports Diversity in the Workplace
Participant of our summer session, Lani St.
Hill, comments, “This class was hard, sweaty,
and I didn't think I would make it..... It was a
great way to get my body moving after being
on the computer all day--- but it also was a wonderful way
to meet other staff members who work in Facilities.
Thank you again
Now, Fall 2014 Combo Yoga is in action on Tuesdays with
17 participants from eight Facilities major departments:
Office of University Architect, Building Maintenance &
Operations, Capital Project Management, Design &
Construction Services, Facilities Human Resources, Grounds
Management & Fleet Services, Housekeeping Services, and
Office of Sustainability.
Pride Of The Wolfpack Award
On 8/28/14, Brad Williams from BM&O Zone 1 Shop
received the award from Jack Colby.
WELLNESS & FITNESS CORNER
The U.S. Department of Agriculture has many
tools placed at your fingertips located
on their website:
https://www.supertracker.usda.gov/
default.aspx
Initial Entry Training (IET) Program
QUESTION: Are You Drinking Your Calories?
Drinks have Calories too! A 16 oz. sweet tea has
over 100 calories. Choose unsweetened iced tea for a drink
with only 5 calories. Curious about the calories of another drink
or food?
BM&O is currently in the process of developing and
implementing an Initial Entry Training (IET) program which
will deliver high-quality instruction on technical, safety and
professional development subject matters. Trainers will be
utilized from outside vendors, "in-house" staff and other
University resources.
As part of the IET program, American Trainco (a
national industrial training company) conducted a four-day
intensive training on "Basics in Electricity" as well as
"Electrical Troubleshooting and Preventive
Maintenance." Participant feedback was quite positive and
we are looking forward to seeing more sessions like the
pictures above in the near future!
PROFESSIONAL EMAIL ETIQUETTE—REMINDER! Slow down when reading.
AVOID SCANS: Invest the time . . . Be Pro-Active
As rushed as we all may be in our attempt to be
efficient, scanning your email may become a “time waster.”
Reading an email in a rush, you may be working with some
assumptions that you truly and prematurely have the intended
message. Imagine for a moment . . . not capturing the word “not.”
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You are thinking you are reading can, when the message
is can “not” . . . do this, or cannot meet with you.
Therefore, you may risk and discover that the intended
message reflected a change that causes you additional
time to accommodate the initial request, even creating
the need and time to remedy the error of
misunderstanding.
Alternative Vehicle Showcase on Oct. 15
Accelerate your awareness of hybrids, electric cars and
other gas-saving vehicles at this Campus Sustainability
Day event on the Brickyard
from 10 a.m. – 1 p.m.
http://sustainability.ncsu.edu/get-involved/events/campus-sustainability-day
NC State Wins National 2014 APPA Sustainability Award
The University’s growing sustainability efforts, particularly those of the Facilities Division,
earned NC State this top national honor in July at the national APPA Conference. APPA, a
professional association of more than 10,000 education facilities professionals from 1,300
educational institutions, selected the University for its sustainable practices, processes and
leadership in facilities management, including maintenance and operations, energy and utility
use, and planning and construction. Learn more
Your Department Can Earn Sustainability Certification
Earning Wolfpack Certified Sustainable recognition acknowledges your office’s direct
impact on improving campus sustainability – something your entire workplace can be
proud of. A sustainability guide and checklist guide you through the online
certification at go.ncsu.edu/sustainableworkplace
Change Your State: This Month’s Sustainability Tips
Learn more at go.ncsu.edu/ChangeYourState
Eat Local Did you know agriculture is NC’s number one industry? Eating local food supports local
farmers while also reducing the travel time and environmental impacts from the farm to your fork.
Reduce Your Food Waste It’s estimated that up to 40 percent of the U.S. food supply is wasted every
year. So, don’t bite off more than you can chew. Waste less food by only putting on your plate what you can eat. New this
fall: If you happen to be eating at Talley Student Union, you can now compost food waste.
Repair & Renovation
Education/Training (con’t)
Pride of the Wolfpack Award Recipients
Gene Copley, Project Manager Renovated seven
labs in Kilgore Hall and Williams Hall; designed the
layouts for replacement lab cabinets; put in the hours
needed for planning, making for a successful outcome; allowed
the department to renovate four additional labs due to the savings
of over $102,000 from the original 3 labs that were requested to be
renovated; has often been requested by name to be the Project
Manager for work on campus; takes a personal interest in the
customer and the University, understanding their needs and
delivering; assisted with other project work and also helped others
while all of this was in progress, all to help with end of year
funding projects and worked many Saturdays and Memorial Day
in order to complete this work.
Derek Kristeller, Project Manager Coordinated the renovation
of 2 large labs at Polk Hall; investigated and determined the
problem and solution to make the repair for the Memorial Bell
Tower camera feed; been the point of contact for the Simple K
Program. And, while all of this was in progress, Derek supported
various project work and assisted others, all to help with end of
year funding projects. Also, he worked many Saturdays and
Memorial Day to complete this work.
Education/Training: Kevin Cummings, FCAP,
completed a one day class, Design Principles for Non-Designers.
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David Hatch, Director of Repair and Renovation, attended
APPA 2014 in San Diego, CA, this past July. APPA is
celebrating 100 years of educational facilities leadership.
Highlights from the conference included a concise
overview of the history of U.S. higher education.
Jack Walder, Supervisor of the Lock Shop, attended the
Associated Locksmiths of America Convention held in
New Orleans, LA, this past July. At the convention, Jack
received his Comprehensive High Security Cylinder
certification. Terry Ennis, Maynard Pilley, Jeff
Thomas, and Neal Wheeler, Lock Shop employees, all
completed the LS 205 School Security Locking
Hardware certification this summer.
Graham Drewes, Pat Ferguson, Tara Williams, and
Jack Walder, Lock Shop employees and supervisor, all
completed the DC203 Automatic Operators & ADA
Training certification this summer. Thirty four employees
attended Business Ethics Dialog lead by Dr. Kevin Rice,
Director for Training & Organizational Development for
NC State University. Rodney Holmes and Mark Livesay,
Carpentry Projects Shop, were certified in Water Damage
Restoration.
FCAP PROJECT —Joyner Visitors Center North
Entrance has had a lot of water issues going into the
building until Joe Riley from the FCAP shop worked with
Chris Wolfgang and Cory Wyatt and his team from the
General Shop by installing a new drain to correct the issue.
R&R — FCAP Highlights
Joyner Visitors Center North Entrance
Before
BUILDING MAINTENANCE
& OPERATIONS
Robby Badders, Anthony Holt, David Horne Jr.,
Patrick Porter, and Vishwanauth Ramnarain
HOUSEKEEPING SERVICES
Solomon Gebremariam, Jamel Lewis, Mweme Ntoto,
Richard Carlson, Darrell Carter
UTILITIES & ENGINEERING SERVICES
After
Lab at Dabney: The Construction Shop and General
Shop, led by PM Jeff Luz, replaced fume hoods & lab
stations and updated the plumbing, HVAC & electrical
systems.
Brent Clayton, Edward Dillahunt, and Elizabeth McGowan
Housekeeping Services
Marcian Christie & David Santiago
Before
After
Utilities & Engineering Services
Steven Beverley, Marcian Christie, William Ferrell,
Robert Peters, and Philip Tabor
Mary Anne Fox Lobby Repair:
Joe Riley worked with Carpentry
Maintenance and Paint Shops to
secure all the panels in the lobby,
repaired and painted the ceiling
water stains. They had to secure
rigging to reach all the highpoints.
HOUSEKEEPING SERVICES
GRADUATION Zone A1 Germaine Mpongo’s son Yenge
Chastel Mongo graduated June 9th, 2014 from Cary High
School. 25th WEDDING ANNIVERSARY Shirley Harris
and husband Carl celebrated August 4, 2014.
A LETTER . . . From: Dave Garson
Public & International Affairs, says, “I just wanted to
take a minute to commend our housekeeper, Ana
Avelar, who works for you. She is the most efficient
and friendly housekeeper I have experienced in my 30
years here, going the extra mile and always helpful. Kudos!”
BUILDING MAINTENANCE & OPERATIONS
The daughter of Lydia Stevens, Casee Maxfield, has been
inducted into the Motion Picture Editor’s Guild. Casee has
resided in Los Angeles, CA for the past 13 years while
working in the television industry. Presently, she is
working on Big Brother.
Chris Rager, Zone 1, is a proud father of
“MacKenzie Lee,” a 7 lbs 15 oz baby _____ born
on September 20.
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REPAIR & RENOVATION
Chris Wolfgang’s (General Shop Supervisor)
daughter, Katrina, married Brian White on August
2nd in Cleveland, Ohio.
Kevin Ingalls’, (FCAP) daughter,
Breanne Stevens, adopted a little five
pound baby girl, Annalise. This is
Kevin’s seventh grandchild.
Josh Bunner (Roofing shop) and wife
Nicole, welcomed their second child,
Finley Cole, on August 20. Finley weighed 7 pounds
4 ounces and was 20 ¾ inches long. He joins big
brother Sam.
FACILITIES HUMAN RESOURCES
Stella Carrington’s Birthday Celebration
Stella’s “Sisters Circle” took her to have many
New York City’s experiences, including the
“Apollo” talent show.
HAPPY BIRTHDAY SEPTEMBER 2014
HAPPY BIRTHDAY OCTOBER 2014
BUILDING MAINTENANCE & OPERATIONS Mohammed
Assfari, Colin Aubrey, Stephen Boggs, Barry Britt, Richard Currin,
Ronny Davis, Frankie Griffin, Dennis Kinsler, Neal Konneker,
David Modlin, Jeffery Stark, Steve Tompkins, Gene Washington,
Kenneth Whitaker, and Charles Wood BUSINESS SERVICES
Denetta Banks, Cornelius Hinton, Joseph McIntyre, and Daniel
Tayloe HOUSEKEEPING SERVICES Janet Aggrey, Ana
Avelar, Ada Baldwin, Mariam Barry, Devon Calhoun, Vincent
Carpenter, Martha Chavez, Miguel Chavez, Donald Doran,
Emmanuel Duah, Robert Evans, Rosa Fuentes, Blanca Garcia,
Joyce Hodge, Kate Joseph, Yu-Chin Ku, Rickie Leach, Valentine
Mambandza, Rosette Matanu, Maria Morales, Daisy Murphy,
Parthenia Parks, Hector Ramos, Brenda Reid, Jewia Taylor,
Stanley Vinston, Don Ward, Larsene Yenge, and William Young
REPAIR & RENOVATION William Adams, Roland Barefoot
Jr., Kevin Cummings, Peter Delucia, Richard Hassard, David
Hogg, Kevin Park, and Joel Strickland UTILITIES &
ENGINEERING SERVICES Johnnie Bellamy, William Ferrell,
Brian Montgomery, Claudia Powell, Thomas Sachs, and Edward
Sekmistrz
BUILDING MAINTENANCE & OPERATIONS Steven
Berdequez, Leslie Bradford-Green, Michael Brooks, Betty
Brown, Jeffrey Buffaloe, Allen Capps, Robert D'Ottavio,
Silas George, Otis Hopkins, James Melton, Richard Parker,
Larry Saunders, Bradley Sorrell, Michael Stevenson, Paul
Thompson, and Allen Warren BUSINESS SERVICES
Candice Jicha FACILITIES OPS ADMIN Patricia
Johnson HOUSEKEEPING SERVICES Clifford Ababio,
Raymunda Aleman, Samuel Alston Jr., Gladys Bonsu,
Sandra Bowser, Sandra Calzada, Gloria Castro, Arlene
Crowder, Olivia Dapaah, Bobbie Davis, Christian Davis,
Albert Dickerson, Calvin Edwards, Ray Hinton, Sibyl
Hinton, Sherry Johnson, Ntamba Kiatoko, Sinh Ly,
Kasakoni Mabiki, Hawa McGill, Ervin Montague, Furaha
Ngoyi, Keisha Robinson, David Santiago, Brenda Shepherd,
Paul St Hilaire, Gwendolyn Taylor, Anthony White, Karen
Whitfield, Clarice Whitley, Andre Young, Mayra Zelaya
REPAIR & RENOVATION Joseph Brannock III, Lacie
Hack, Rodney Holmes, Kevin Ingalls, Matthew Perrine,
Jackie Riley, Miles Wolfgang, and Thomas Wooten
UTILITIES & ENGINEERING SERVICES Edward
Dillahunt, Jan Nederveen, James Thompson
Diversity Awareness
Upcoming Workshops & Events
If you are interested and looking to expand
your awareness and knowledge of others,
as well as the many groups that you
identify with, why not check out the
upcoming events sponsored by the Office for Institutional
Equity & Diversity (OIED).
http://oied.ncsu.edu/oied/digest/diversity-digest_8-1814.html
http://oied.ncsu.edu/oied/signature_events.php
HAPPY “BELATED” BIRTHDAY—AUGUST
BUILDING MAINTENANCE & OPERATIONS
Robby Badders, Andrew Benfield, Rodney Bjork, Carolyn
Bonner, Monty Brown, Jeremy Christie, Peter Hoch,
Reginald Lane, Darryl Long, William McLamb, Robert
Poole, Stephen Reed, George Smith, Lydia Stevens, Eric
Waite, and Denwood Williams BUSINESS SERVICES
Kenneth Cash and Stanley Farmer FACILITIES
ADMINISTRATION Jeff Hightower HOUSEKEEPING
SERVICES Ruby Autry, Blondre Barnes, Josephine
Brockington, Michael Brown, Martha Canizalez, Darrell
Carter, Erlinda Chicas, Constance Clark, Carolina Foster,
Latoria Hawkins, Christine Hedgepeth, Kurvi Joseph,
Stephen Mayerick, Dada Polo, Milagro Portillo, Nu Van,
Lemont Womack REPAIR & RENOVATION James
Beasley, Luther Bone, Steven Bostic, James Burns, George
Harris, Donny Jarman, Sean Kennedy, Andrew Miller, Neal
Wheeler UTILITIES & ENGINEERING SERVICES
Gregory Clarke, Alan Daeke, William King, Robert Peters,
Warner Reynolds, and John Taft
Strengthening Your Basic Learning Skills
Adult Basic Education (GED) & ESL Courses
http://www.waketech.edu/programs-courses/noncredit/strengthen-basic-skills
Other Educational & Professional
Opportunities
Please visit: http://www.waketech.edu/programs-courses
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Service Recognition
FIVE YEARS Housekeeping Services Kiatoko Ntamba,
Diane Robinson, and Debra Shepherd
Utilities & Engineering Services Eric Dean
TEN YEARS
Building Maintenance & Operations James Bradford,
Robert Hoyle, David Modlin, Michael Mooney, Michael
Stevenson, and Mark Tate Business Services Chanelle
Corpening
Facilities Human Resources Jennifer Harrison
Housekeeping Services Yu-Chin Ku, Furaha Ngoyi, Mercy
Nyantakyiwaa, Roselyne Silaho-Yokessa, Robert Stabler,
Rosa Vallecillo, and William Young Repair & Renovation
Tara Williams
FIFTEEN YEARS Building Maintenance &
Operations James Konowski
Housekeeping Services Jerry Nichols and Jacqueline
Sanders
Repair & Renovation Peter Delucia and Michael Wilson
Just My 2 Cents
. . . Food for Thought
I've learned
. . . that people will forget
what you said . . . or, what you did,
But, people will never forget
how you made them feel. (Maya Angelou)
Just my opinion . . . “Enthusiasm” (according to “Bing”
Dictionary): a feeling of enthusiasm, interest, or commitment
TWENTY YEARS
Building Maintenance & Operations
Phillip Daughtry III, and Coy Baxley
Housekeeping Services
Gladys Bonsu, Hawa McGill, Clea Tabron
25
TWENTY-FIVE YEARS
Building Maintenance & Operations
Frankie Griffin, Jr.
Business Services Denetta Banks
Housekeeping Services Robert Evans
Repair & Renovation Richard Chavis Jr.
and David Morton
Are you looking
for something
to do?
Well, All Aboard!!
Take a step back in time
for an historic railroad experience
in an open-air passenger car pulled by a locomotive
through scenic woods.
For more information, please visit, websites:
that makes somebody want to do something, or something
http://www.triangletrain.com/
that causes such a feeling.
http://www.triangletrain.com/schedule/
Enthusiasm seems: (1) it is personal (2) it motivates, and (3) it
gives energy to support a positive result. Reduces stress and
Facilitator Reporters
strengthens working relationships, and much more.
QUESTIONS: (1) Have you noticed such individuals in
Pat Grantham,
your workplace? (2) Do you exercise or experience
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enthusiasm that others may not be able to observe?
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Caution: For some, even when enthusiastic, gestures
Dee Banks
Business Services
may not be shown or experienced with laughter as some
Sonja White
Repair & Renovation
are just “quiet storms,” or should I say, “noise-free” generators.
Carla Davis
University Office for Sustainability
Remember! With us human beings, we communicate in many
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different ways: conversation, and/or just silence, eye contact, a
Heather Garrett Utilities & Engineering Services
smile, laughter, a nod, but you come to know there is a positive
connection and acknowledgement of your presence, sometimes
it’s “just that feeling” of team spirit.
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