NEW APOSTOLIC CHURCH
BURIAL FUND MEETING
conducted by
DISTRICT APOSTLE JOHN KRIEL
SILVERTOWN CHURCH, CAPE TOWN
22 JUNE 2017
Confidential
New Apostolic Church
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AGENDA
11. Burial Fund – outside
1. Opening Prayer
of South Africa
2. Introduction
12. Living Benefits
3. Current Fund Rules
13. Contact information
4. Burial Fund Handbook
5. Procedure at the time of death
6. Administrative issues
7. Member information
8. General Burial matters
9. Burial Fund - South Africa – FSB legislation
10. Namibia – legislative changes
Confidential
New Apostolic Church
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INTRODUCTION
 The details of this presentation is limited due to
time constraints.
 This presentation as well as any related content
i.e.: Handbook and Forms, will be available on MIS
and/or the website.
 https://www.nac-sa.org.za
- Under the Links tab you will find MIS
- On the home page you will find a Burial download section.
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New Apostolic Church
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INTRODUCTION
 When a death occurs in a family, it invariably
comes as a great shock and many are completely
unprepared for this event.
 Our mission is to provide a dignified funeral at an
affordable premium.
 We aim to maintain financial stability by applying
prudent measures.
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New Apostolic Church
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BURIAL FUND RULES
 Governed by a set of Rules – registered with
the Financial Services Board
 Membership and Dependants
 Benefits and contributions
 Management
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New Apostolic Church
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BURIAL FUND HANDBOOK
 Extracts from Fund Rules
 Procedures at time of death
 Administrative issues
 Member Information
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New Apostolic Church
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PROCEDURE AT TIME OF DEATH
 Natural death at home:
- Contact the nearest Police station.
- The police, after inspection of the circumstances,
will issue a SAP180 form.
- The SAP 180 form allows the undertaker clearance
to remove the body.
- A medical certificate of Cause of Death (BI12) to
be obtained from your house doctor.
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New Apostolic Church
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PROCEDURE AT TIME OF DEATH
 Death in hospital – undertaker will obtain
certification of death from hospital.
 Death by unnatural causes – summon police for
removal of body.
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New Apostolic Church
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PROCEDURE AT DEATH (continued)
 Request removal of body from home - only
once the family is ready.
 Rector, priest or agent to complete funeral
arrangement form in consultation with member.
 Member goes to undertaker and takes along
the funeral arrangement form as well as the ID
or birth certificate of the deceased.
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New Apostolic Church
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PROCEDURE AT DEATH (continued)
 Undertaker
consults
with
member
on
arrangements as per the proposed arrangement
form.
 Undertaker confirms burial membership with the
NACBF office and receives an order number.
 Undertaker can now confirm arrangements with
family and rector.
 Funeral date & time to be announced only after it
has been confirmed with undertaker.
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New Apostolic Church
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PROCEDURE AT DEATH (continued)
 Earth burial – the date is dependent on the
availability of graves as per local municipality.
 Cremation – it is done privately – no family
allowed at the crematorium.
 Member to arrange date and time to collect
ashes and death certificate from undertaker
after the funeral.
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BURIAL AGENTS – ADMIN ISSUES
 Funeral arrangement forms and Burial application
forms are available from the Burial Fund office.
(Forms also placed on MIS/Website).
 Agents need to use only official receipts –
available on request from the Burial Fund office Members must receive the original receipt.
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New Apostolic Church
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BURIAL AGENTS – ADMIN ISSUES
 A Receipt Book control will be managed at the
local office. This will be audited by NACBF from
time to time.
 Collection Lists are sent to the field annually
during April month. This must be completed
reflecting all payments and must be returned to
the Admin office by a set cut-off date.
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New Apostolic Church
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BURIAL AGENTS – ADMIN ISSUES
 Statements will be provided at congregation level.
These must be issued to members as proof of
membership status.
 Each congregation will also receive a subscriber
list which must be placed on the notice board.
 Lapsed notices will be sent to members who did
not pay their premium before 1 July.
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New Apostolic Church
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MEMBER INFORMATION
 Educating members – it is a ‘benefit fund’
therefore no cash pay-outs or surrender values.
 Only benefits covered by the contracted price with
the undertaker will be paid by the Fund.
 Earth burials – the Fund only covers the cost of a
public grave.
 Any additional cost relating to private graves or
other additional benefits will be for the members
account. ie: upgrades on coffin or coffin spray etc.
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MEMBER INFORMATION
 The extent of the cover is regional – there are
additional costs when special transportation is
required. The Fund does not cover repatriation
cost.
 Keep members informed on any changes –
annually eg. Undertakers, premium increases, etc.
 Members must insist on proof of payment eg.
Receipts.
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New Apostolic Church
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GENERAL MATTERS
 Member becomes ill or passes away – then family
request to pay premium in order to get cover – not
legal.
 All expectant single mothers – regardless of age
should have their own policy.
 Couples who become divorced will have to take
out individual policies.
 Grandchildren cannot be covered under the
grandparents policy.
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New Apostolic Church
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BURIAL FUND - SA
 Current Legislation – maximum benefit levels in
terms of operating as Friendly Society.
 We are already paying up to 150% of the
maximum level prescribed by the FSB
 The FSB has notified us that we need to provide
solutions which will comply with current legislation
by 31 December 2017.
 Working together with our Actuary and the FSB
we will find the best solution.
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New Apostolic Church
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BURIAL FUND – NAMIBIA LEGISLATION
 The Burial Fund is registered in SA only – not with
Registrar of Friendly Societies in Namibia
 Restriction – cross border insurance
 Reinsurance with an Insurance company in
Namibia
 Benefits of re-insurance – some value added
benefits are included in premium
 Death Certificate is a vital requirement for payment
especially when re-insured
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New Apostolic Church
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BURIAL FUND – OUTSIDE OF SOUTH ARICA
 What about other areas in the District Apostle
Area?
 Investigation into insurance options available in
the other affected countries in NAC South Africa,
will be done over the next few months.
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New Apostolic Church
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LIVING BENEFITS – ONLY RSA
 Introduced in September 2014 to provide some
support and assistance to members in difficult
circumstances.
 These benefits provide support and assistance at
no additional cost to the member. However, the
Burial Fund pays the cost for this benefit.
 Detailed information brochure on the MIS.
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LIVING BENEFITS – UTILISATION STATISTIC
 From September 2014 to 31 May 2017:
 HIV cases treated: 4
 Legal Assistance: 2,260 – Average 68 per
month
 Trauma and Assault: 341 – Average of 10 per
month
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New Apostolic Church
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LIVING BENEFITS – UTILISATION STATISTIC
 Benefits Include:
 Legal Assistance e.g. Wills, Small claims court,
contracts, etc.
 Trauma & Assault given the crime statistics,
this benefit not being utilised to its full potential.
 Ministers to encourage members to use the
services available.
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LIVING BENEFITS
 HOTLINE NUMBER 0860 555 992
(Do not use this number for Burial queries)
 HOTLINE available 24 hours per day- 7 days a
week – 365 days per year.
 When calling you MUST give your member
number otherwise you will not be given
assistance.
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New Apostolic Church
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BANKING INFORMATION
STANDARD BANK
ACCOUNT NAME: New Apostolic Church Burial Fund
BRANCH CODE: 051001
ACCOUNT NUMBER: 07-182-1163
REFERENCE:
Congregation Name or Code
(for payments on collection list)
OR
Member Number
(in the case of individual member payment)
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New Apostolic Church
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CONTACT INFORMATION
BURIAL CONTACT PERSON: Lydia Tischendorf
OFFICE: 021-7002228
CELL: 082 9569640
E-mail: [email protected]
COMPLAINTS: (Independent Trustee)
E-mail: [email protected]
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New Apostolic Church
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QUESTIONS CAN BE FORWARDED TO:
[email protected]
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