Introduction:
The SOP Guide
and
The Development Process
1
Learning Objectives
By the end of the workshop, participants will be
able to...
1. Describe the process for developing effective
SOPs and be able to explain it to colleagues
in the field; including the importance of the
process itself.
2. Identify the issues that are key challenges for
field teams when developing SOPs, and
implement strategies for resolving those
issues and challenges.
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Introduction to the SOP Guide
3
What is a set of
Standard Operating Procedures?
• SOP Guide, Page 3:
Standard operating procedures are specific
procedures and agreements among organisations
that reflect the plan of action and individual
organisations’ roles and responsibilities. As such,
SOPs are companion documents that support the
GBV plan of action.
• What is the plan of action? Do you have one? It
is not the SOP.
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The 2008 SOP Guide
• Front Section (how to develop)
• Page 7
C. How to Use This Guide
• Template
• Table of Contents
– 10 sections
– Signatures
– Annexes
5
The Process
• SOP Guide, page 3
Development of SOPs is a process that must
involve all relevant actors.
The process of developing SOPs is as
important as the final SOP product.
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The process itself can be considered an
intervention, in that it engages all of the
relevant actors and will involve collaboration,
inter-organizational and inter-sectoral
dialogue, community participation,
negotiation, and thereby increase all
participants’ understanding of how to prevent
and respond to gender-based violence.
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Part B. How to Develop SOPs
Page 4
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Participants in developing the SOP
Leadership and Coordination
Technical and Policy Guidance
Process for Writing (7 steps)
Review and revisions
Exceptions and notes for acute emergencies
8
Part B. How to Develop SOPs
• Participants in developing the SOP
– Which sectors/clusters? At which levels?
– Which organisations?
– Which individuals?
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Part B. How to Develop SOPs
• Leadership and Coordination
– Coordinating agency
– GBV working groups with sector/cluster focal
points
• National, sub-national
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Part B. How to Develop SOPs
• Technical and Policy Guidance
– IASC GBV Guidelines
– UNHCR SGBV Guidelines
– WHO ethical/safety recommendations
– Technical expertise and support
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Part B. How to Develop SOPs
• Process for Writing (7 steps)
• Pages 6-7
12
Process for Writing
Step 1 – Core group makes a plan
Step 2 – Rapid assessment/situational analysis
Step 3 – Meet with key stakeholders and actors
to discuss the draft plan for SOP development
– Probably needs to include some training
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Process for writing - continued
Step 4 – Series of meetings
– Careful facilitation
– Inclusion
– Participation
– Transparency
– Divide into subgroups of sectors/clusters as
needed for detailed discussions
– Continuous revision and communication
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Process for writing - continued
Step 5 – Final draft review
Step 6 – Finalize and gain official commitment
Step 7 – Inform the community
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Part B. How to Develop SOPs
(continued)
Process for writing
• Review and revisions
• Exceptions and notes for acute emergencies
16
Part B. How to Develop SOPs
Participants in developing the SOP
Leadership and Coordination
Technical and Policy Guidance
Process for Writing (7 steps)
Review and revisions
Exceptions and notes for acute emergencies
17
Questions?
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