Mr Braithwaite
%
Mr.Mc Indoe
%
Mr.Barnick
%
Mr.Lower
%
Total surveys
%
How Likely are you to recommend us to friends or family if they needed similar care or treatment?
Extremely likely
Likely
Neither Like or Unlikely
Unlikely
Extremely Unlikely
Don’t know]
14
1
0
0
0
0
5
1
2
24
98%
10
1
0
0
0
0
0
3
2
1
1
1
1
14
2
0
5
1
2
97%
13
1
0
0
2
1
1
95%
12
5
1
2
100%
12
5
1
2
100%
12
5
1
2
100%
12
5
1
2
100%
How did you hear about us?
Family/Friends
Medical Insider
TV
Radio
Local Press
Internet Search
GP
89%
1
Were you as involved as you would have liked to be in making decisions about your care and treatment?
Yes, Definitely
Yes, To some extent
No
Did you find someone within our staff to talk about your worries and fears?
Yes, definitely
Yes,to some extent
No
I had no worries or Fears
2
1
Were you given enough privacy when discussing your condition or treatment?
Yes, definitely
Yes,to some extent
No
Did a member of staff tell you about medication side effects to look out when you went home ?
Yes, completely
Yes, to some extent
No
I don’t want an explanation
Did our staff tell you to contact if you were worried about your condition or treatment after you left our clinic?
Yes
No
Cant remember
Overall did you feel you were treated with respect and dignity while you were in our clinic?
Yes, Always
Yes ,sometimes
No
What we did well?
"Staff are very professional and pleasant "
"2 children and 3rd on way with Mr Braithwaite as my consultant ,fantastic service all staff efficient always recommend to friends"
Quality of service is outstanding always attentive and helpful
"The clinic is extremely well organised and friendly.All the adm in staff are welcoming and efficient.Overall it makes coming
for a checkup or treatment a much easier experience"
Pragmatic Empathy
Good and professional care of both doctors and nurses
Everything
Everything ,very friendly.polite and made the experience a pleasure
I felt very confortable ,at case
Always given the highest level of care .
Gentle,professional service
Clinic is clean ,people are helpful,waiting time is mininal.
Treated in a nice way and the receptionist is very helful
Mr lower: very courteous and pleasant staff.Very welcoming
Mr. Lower: Great staff ,lovely clean facilities knowledgable.
The receptionist smile and offering drinks with kindness makes all the difference
Mr Mc Indoe: Saw me on time
What could we do Better ?
Be cheaper! Haha, Nothing everything was faboulous!
The lift Service 19hs
The toilet sanitiser still to be installed and the water in the sink was really cold 19hs
Communicate updates regularly
Nothing Very happy