Winning Teamwork Rudy Eggert Mechanical & Biomedical Engineering Copyright 2009 R. J. Eggert 9/15/2009 1 Vince Lombardi (Coach, Green Bay Packers) “Winning isn’t everything….. It’s the ONLY thing!” Copyright 2009 R. J. Eggert 9/15/2009 2 Winning is a personal attitude "Winning is not a sometime thing; it's an all time thing. You don't win once in a while, you don't do things right once in a while, you do them right all the time. Winning is a habit. Unfortunately, so is losing." Vince Lombardi Copyright 2009 R. J. Eggert 9/15/2009 3 Why is winning important? Jeffrey Spencer (M.D., Olympic cyclist) and author of : Turn It Up!: How to Perform at Your Highest Level for a Lifetime “Becoming a winner is essential to • your happiness, • contribution to humanity, and in • creating the legacy your capable of. Copyright 2009 R. J. Eggert 9/15/2009 4 Winning Working definition…. winning = achieving a predefined goal Copyright 2009 R. J. Eggert 9/15/2009 5 Don’t we want to: • “win” a good job after graduating? • “win” career promotions? • “win” in our family/personal life? Let me hear you say: “I want to be a winner!” Copyright 2009 R. J. Eggert 9/15/2009 6 How can we become a winner? Let’s see what we can learn by comparing a sports team to a business team Copyright 2009 R. J. Eggert 9/15/2009 7 Product Realization is like playing a team sport! Sport Business Competitors Team owners Companies Investors Coaches Referees, umpires Managers Lawyers, judges Communication Fumbles, injuries Individual skills Coordination Mistakes, losses Specializations Team skills Interpersonal skills Copyright 2009 R. J. Eggert 9/15/2009 8 What defines a “team” A team - is a group of people that: – have complementary skills and knowledge – work together toward common goals – hold each other mutually accountable (This works for sports team or business team) Copyright 2009 R. J. Eggert 9/15/2009 9 What is Winning Teamwork? “score more points” than your competitors by: executing proven “plays” that demand: commitment communication “heads-up” thinking (in-the game) self-preparation Copyright 2009 R. J. Eggert 9/15/2009 10 Elements of Winning Teamwork (McGourty and DeMeuse) Collaboration – committed, cooperate, participate, assist Team is more important than individual desires Communication – listening, speaking, writing, drawing, etc “Seek first to understand before being understood” Group Decision making Handoff to management , or higher authority Voting majority versus minority, unanimous Consensus discussion, compromise, command decision Self-management – getting his/her job done; correctly, thoroughly and on-time. Copyright 2009 R. J. Eggert 9/15/2009 11 Skills for improved teamwork 1. 2. Collaboration 3. 4. 5. 6. Communication 7. 8. 9. Decision 10. Making 11. 12. 13. SelfManagement 14. 15. Copyright 2009 R. J. Eggert Understands and commits to team goals Participates actively in team activities Respects individual viewpoints/differences Accepts criticism Assists other teammates Listens attentatively to others on team Provides constructive feedback Communicates clearly and concisely Makes decisions based on facts Anticipates problems Contributes to meetings Monitors self-progress Completes individual tasks thoroughly Completes individual tasks on time Asks for help when needed 9/15/2009 12 What teamwork skill was lacking? : a) b) c) d) e) f) g) h) i) j) k) l) m) n) Coworker needs to be brought up to date because he missed a meeting Manufacturing dept. complains that engineering drawing is confusing Engineer fails to use latest revised code or standard Engineer gets behind in his/her work, letting team down Engineer leaves for hunting trip before finishing customer design report Engineer ignores experienced coworker’s suggestions Purchasing cannot abide by design team’s majority vote Engineer mails project report, but forgets holiday mail slowdown Purchasing buys cheaper steel because of hearsay Coworker refuses to help when you break your leg Coworker loses enthusiasm after being ridiculed in meeting Engineer falls asleep in meeting Afraid of asking for clarification, an engineer makes incorrect assumption Engineer completes only ½ of her assigned tasks by deadline Copyright 2009 R. J. Eggert 9/15/2009 13 Stages of Team Development project initiation wild enthusiasm disillusionment chaos search for the guilty punishment of the innocent promotion of the non-participants and definition of the project requirements (Lewis, 2002). Forming, Storming, Norming, Performing (Tuckman) Team interaction is dynamic Copyright 2009 R. J. Eggert 9/15/2009 14 Summary • Winning is important! • Winning Teams develop “team skills” – – – – COLLABORATION COMMUNICATION DECISION MAKING (GROUP) SELF–MANAGEMENT • Teams are dynamic… expect changes Copyright 2009 R. J. Eggert 9/15/2009 15
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