Winning Teamwork (*)

Winning Teamwork
Rudy Eggert
Mechanical & Biomedical Engineering
Copyright 2009 R. J. Eggert
9/15/2009
1
Vince Lombardi
(Coach, Green Bay Packers)
“Winning isn’t everything…..
It’s the ONLY thing!”
Copyright 2009 R. J. Eggert
9/15/2009
2
Winning is a personal attitude
"Winning is not a sometime thing; it's an all
time thing. You don't win once in a while,
you don't do things right once in a while,
you do them right all the time. Winning is a
habit. Unfortunately, so is losing." Vince
Lombardi
Copyright 2009 R. J. Eggert
9/15/2009
3
Why is winning important?
Jeffrey Spencer (M.D., Olympic cyclist) and author of :
Turn It Up!: How to Perform at Your Highest Level for a Lifetime
“Becoming a winner is essential to
• your happiness,
• contribution to humanity, and in
• creating the legacy your capable of.
Copyright 2009 R. J. Eggert
9/15/2009
4
Winning
Working definition….
winning = achieving a predefined goal
Copyright 2009 R. J. Eggert
9/15/2009
5
Don’t we want to:
• “win” a good job after graduating?
• “win” career promotions?
• “win” in our family/personal life?
Let me hear you say:
“I want to be a winner!”
Copyright 2009 R. J. Eggert
9/15/2009
6
How can we become a winner?
Let’s see what we can learn by comparing
a sports team to a business team
Copyright 2009 R. J. Eggert
9/15/2009
7
Product Realization
is like playing a team sport!
Sport
Business
Competitors
Team owners
Companies
Investors
Coaches
Referees, umpires
Managers
Lawyers, judges
Communication
Fumbles, injuries
Individual skills
Coordination
Mistakes, losses
Specializations
Team skills
Interpersonal skills
Copyright 2009 R. J. Eggert
9/15/2009
8
What defines a “team”
A team - is a group of people that:
– have complementary skills and knowledge
– work together toward common goals
– hold each other mutually accountable
(This works for sports team or business team)
Copyright 2009 R. J. Eggert
9/15/2009
9
What is Winning Teamwork?
“score more points” than your competitors by:
executing proven “plays” that demand:
commitment
communication
“heads-up” thinking (in-the game)
self-preparation
Copyright 2009 R. J. Eggert
9/15/2009
10
Elements of Winning Teamwork
(McGourty and DeMeuse)
Collaboration – committed, cooperate, participate, assist
Team is more important than individual desires
Communication – listening, speaking, writing, drawing, etc
“Seek first to understand before being understood”
Group Decision making
Handoff to management , or higher authority
Voting majority versus minority, unanimous
Consensus discussion, compromise, command decision
Self-management – getting his/her job done; correctly,
thoroughly and on-time.
Copyright 2009 R. J. Eggert
9/15/2009
11
Skills for improved teamwork
1.
2.
Collaboration
3.
4.
5.
6.
Communication 7.
8.
9.
Decision
10.
Making
11.
12.
13.
SelfManagement
14.
15.
Copyright 2009 R. J. Eggert
Understands and commits to team goals
Participates actively in team activities
Respects individual viewpoints/differences
Accepts criticism
Assists other teammates
Listens attentatively to others on team
Provides constructive feedback
Communicates clearly and concisely
Makes decisions based on facts
Anticipates problems
Contributes to meetings
Monitors self-progress
Completes individual tasks thoroughly
Completes individual tasks on time
Asks for help when needed
9/15/2009
12
What teamwork skill was lacking? :
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
m)
n)
Coworker needs to be brought up to date because he missed a meeting
Manufacturing dept. complains that engineering drawing is confusing
Engineer fails to use latest revised code or standard
Engineer gets behind in his/her work, letting team down
Engineer leaves for hunting trip before finishing customer design report
Engineer ignores experienced coworker’s suggestions
Purchasing cannot abide by design team’s majority vote
Engineer mails project report, but forgets holiday mail slowdown
Purchasing buys cheaper steel because of hearsay
Coworker refuses to help when you break your leg
Coworker loses enthusiasm after being ridiculed in meeting
Engineer falls asleep in meeting
Afraid of asking for clarification, an engineer makes incorrect assumption
Engineer completes only ½ of her assigned tasks by deadline
Copyright 2009 R. J. Eggert
9/15/2009
13
Stages of Team Development
project initiation
wild enthusiasm
disillusionment
chaos
search for the guilty
punishment of the innocent
promotion of the non-participants
and definition of the project requirements (Lewis, 2002).
Forming, Storming, Norming, Performing (Tuckman)
Team interaction is dynamic
Copyright 2009 R. J. Eggert
9/15/2009
14
Summary
• Winning is important!
• Winning Teams develop “team skills”
–
–
–
–
COLLABORATION
COMMUNICATION
DECISION MAKING (GROUP)
SELF–MANAGEMENT
• Teams are dynamic… expect changes
Copyright 2009 R. J. Eggert
9/15/2009
15