AuctionStar Training
•Event Check In
•General Auction Information
•Big Board & Silent Auctions
•Auction Closings & Check Out
AuctionStar Training
Event Check In
Event Check In
Credit Card Scanning
 Bring up the Credit Card window by
pressing the F8 key.
 Scan barcode from the available
source by holding the scanner close
to the barcode and pressing the
scanner button.
 If barcode does not scan or is not
present, type the Bidder ID
manually and hit the ENTER key.
Event Check In
Credit Card Scanning
 Scanning or entering a Bidder ID
will cause the guest’s name to come
up on the screen.
 Once their name is displayed,
request their credit card if necessary.
Valid credit card types appear as
checked boxes at bottom of the
credit card window.
 Swipe the credit card with the
magnetic stripe towards the green
light. You may slide the card up or
down with a steady motion. Do not
slide the card to fast or too slow, use
a medium speed.
Event Check In
Credit Card Scanning
 Once you see the credit card
information on the screen you can
hand the card back to the guest.
 If the card does not scan properly, or
if you get an error, click on the
RESET button and try swiping the
card again. A white ENTER box
indicates that AuctionStar is ready
receive credit card information.
 If after trying three times the card
still does not scan, proceed to enter
the credit card information
manually.
Event Check In
Credit Card Scanning - Manual Entry
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Using the mouse place the cursor in the
credit card number field.
Carefully type the credit card number
and hit the TAB key when done.
Type the expiration date in a MM/DD
format and make sure to include the
slash (/).
Make sure that the First Name, Last
Name and Mid. Initial fields match the
name on the credit card. Modify them if
they do not.
Press the ENTER key.
You will be prompted for the 3-4 digit
Security Code in the back or front of the
credit card. Type the number and press
the ENTER key.
Event Check In
Credit Card Scanning
 After swiping a credit card or
entering one manually,
AuctionStar will be ready for
you to do the next one.
 You do not need to save
anything or click any
additional buttons once the
credit card information is
displayed.
 Backups are done
automatically by AuctionStar.
AuctionStar Training
General Auction
Information
General Auction Information
All auction items or packages are numbered by category:
Live Auction
1-7
Big Board Auction
200 – 299
Sport & Outdoors
300 – 399
Entertainment
400 – 499
You & Your Home
500 – 599
Getaways
600 – 699
Sponsor a Child
700 - 705
Clays Shoot
800 - 805
General Auction Information
 Each auction item or package will have a display board with the item number,
description of the item, and any restrictions that apply to that item. The item will
be displayed with the display board unless it is a gift certificate. A laminated
Bid Sheet will also be with each item. The Bid Sheets are color coded for each
of the categories as well.
 The Live Auction Items will have larger display boards for each of the 8 items
and will be on a round table in the front center of the auction area.
 The Big Board Auction Items will have boards for displaying each item. They
will also have Bid Sheets but the highest bidder for each item will be displayed
on a large board behind the Big Board Auctioneers.
 The Silent Auction Items will have a plastic flyer holder and printed sheet
displaying item information as well as a bid sheet.
General Auction Information
Auction Bid Sheet
What To Do
•As an auction volunteer one of your
tasks will be to make sure the bidders
bid correctly.
•If they should skip to a high level to
win the bid please just take a marker
to fill in the empty space.
•We will provide you with markers at
the beginning of your shift.
General Auction Information
Auction Bid Sheet
What Not To Do
• Make sure that bidders place their bid
stickers over the box not the bar code to
scan the price.
• Please do not hold any Bidding Bar
Codes for any guests as favors to help
them win an item.
AuctionStar Training
Big Board &
Silent Auctions
Big Board & Silent Auctions
 Familiarizing yourself with the auction items in your category. If you are
unable to answer the question, direct the question to a CAI Staff Member.
 Making sure the auction items do not ‘disappear.’ - we have some jewelry
and small items this year.
 You will be given breaks for dinner, rest room stops and general party
viewing at a designated time by the Volunteer Chair.
 Please have fun with the guests. They are the lifeblood supporting our
organization. If you are happy and having fun they will too.
Big Board & Silent Auctions
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Volunteers are responsible for
making sure the bid sheets are
filled out correctly or getting a
new bid sheet for that item if
the bid sheet is full.
 The new bid sheets are
generated in the Auction Star
Room by the technician.
AuctionStar Training
Auction Closing &
Check Out
Auction Closing & Check Out
 You will be picking up Bid Sheets at the designated time when the
auction closes. Making sure no bar codes are placed on bid sheets
after the designated closing time.
 All boxes and bags for transporting all items will be numbered and
stored under each auction display table. At the closing of each
auction, volunteer monitors will be responsible for seeing that the
items are returned to the appropriate numbered box or bag for
transport.
 Secured auction items in their designated numbered boxes or bags
will be moved to the Auction Pick-up Area, set in the appropriate
category and in numerical order.
Auction Closing & Check Out
Auction Check Out Area
 There is a 30 minute time lag
between when the last
auction closes and the auction
check out begins.
 During this time Auction Star
tallies the winning bidders.
 This will allow us to prepare
for the check out process.
Auction Closing & Check Out
• Winning bidders are posted and winners pick up their
invoice to proceed to the Auction Check Out Area.
• Prior to the beginning of the auction check out process
volunteers will be briefed on the required tasks.
• Thank you again for volunteering for the Pull for Kids
Classic. We look forward to a great event.
• If you have questions on this material please call
Marla Endieveri at 713-529-1396 x 234.
Auction Closing & Check Out
 Since there is a 30 minute wait time from when the auction closes and
auction pick up some guests may choose not to stay at the party. Guests
do not have to be present to win or can pick up their winning items
during business hours at the Child Advocates’ office.
 There will be a hand out with detailed item pick up instructions after all
the auctions close prior to auction pick up. The auction winners list and
winner instructions will be posted on our website at 11:30 PM, May 12th.
 Auction winners can pick up at our offices after Wed. May 16th. We ask
that they let us know they are coming by so we can have the items ready
for them.