QAU Specialist
The Wintec Team
You and the Wintec Team
You’ll be part of the team at Wintec, which aims to strengthen the community on many levels (ki te
whakakaha i te iwi hāpori mā te ara matauranga, rangahau arā umanga whanakenga). Your
qualifications and industry experience will help us provide the best education, the most modern
facilities and the latest technology to students locally, nationally and worldwide.
Connected to the World
You’ll also help Wintec stay connected to business and the community so our students can gain onthe-job experience and graduate work ready. We’ll support you to enhance your own qualifications
and experience, extend your skill sets and expand your industry and educational connections locally
and globally.
Working at Wintec
If you enjoy the challenge of new ideas, the satisfaction of a job well done and the success that
comes with great teamwork, you’ll love working at Wintec!
Role Purpose
1. To ensure QAU’s timely and proportionate input into product design, (re)development and
approval to promote the achievement of consistency with NZQA, TEC, Wintec and professional
body requirements and standards, as appropriate
2. To ensure all Wintec approved products proactively engage with and utilise the outcomes of
internal and external monitoring practices as part of a demonstrable commitment to continuous
quality improvement and quality assurance.
3. To ensure that key internal and external stakeholders have the ability to engaged with and
inform continuous quality improvement, quality assurance and evidence-based decision making
processes within Wintec.
4. To ensure risk, quality and compliance frameworks within Wintec influence and are informed by
continuous quality improvement and evidence based decision making in Wintec to ensure a high
quality service is provided to all stakeholders.
Employment Details
Location
The appointee will be based at Hamilton City campus, but may be
required to work at other sites.
Reports to
QAU Director
Remuneration
$72,500 to $95,100 per annum
(An indication ONLY)
Band
Band 6
Direct reports
Nil
Financial authority
Nil
Functional relationships
Internal
Academic Staff; Administration Staff; Advisors/Consultants; Dean of
Faculty; Department Managers; Directors; Heads of School/Centre
Directors; Team Managers/Team Leaders/Coordinators
External
Consultants; Government agencies; ITOs; SAWIT; Students
Accountable for
Successful when
QAU Effectiveness
The QAU Team meets each of its business plan delivery goals
QAU operates as an efficient and effective team
QAU managed processes, policies and plans are recognised as exemplars
within Wintec for being continuously reviewed and informed by
qualitative and quantitative evidence
Quality assurance and
improvement
Policies, procedures and guidelines related to area of responsibility are
regularly reviewed, refreshed and reported on to ensure fitness for
purpose
The impact of QAU policies, procedures and processes are regularly
assessed, reported on and demonstrably informs decision making and
continuous quality improvement across Wintec
Risks and compliance requirements of areas of responsibility are regularly
assessed with actions and concerns identified and escalated as required
QAU self-assessment led ‘temperature checks’ are effective in ensuring
the fitness of purpose for Wintec policies, procedures and strategies
External and internal quality assurance and improvement events are
efficiently and effectively managed by the QAU Team
Stakeholder Engagement
The feedback and views of internal and external stakeholders
demonstrably inform Wintec product, policy and procedure development
at a QAU and Institutional level
Good Governance
Decisions made within the Wintec Committee structure are informed by
qualitative and quantitative data and critical self-assessment.
Committee members, including students feel supported and empowered
to complete the tasks assigned to them as committee members
Decisions made by the Executive are demonstrably informed and
influenced by discussions undertaken within the Committee Structure
and QAU Reports/Analysis
Wintec Committee agendas, papers, QAU authored reports and minutes
are prepared to an agreed standard to enable them to inform effective
decision making
Accountable for
Successful when
Data Integrity and
Analysis
All Wintec programmes and modules are aligned with internal and
external requirements and standards and have data integrity controls
regularly applied
The impact of Wintec strategies, policies and procedures on student
performance and the quality of the student experience are regularly
examined and demonstrably inform decision making
Data on QAU activities is regularly analysed and reported to decision
makers and underpins decision making in the Wintec Governance
structure
Publications
Wintec published document including Quality @ Wintec, Wintec’s
Academic Regulations and Academic Manual, and other QAU core
materials are accurate, complete and accessible
Data and information owned and maintained by QAU on the Wintec
intranet, Sharepoint, Wintec website and external websites is accurate,
complete and accessible
Building and Maintaining
Relationships
QAU establishes and maintains effective relationships with internal and
external stakeholders at all levels.
QAU staff are recognised as a trusted critical friend by internal
stakeholders
Internal stakeholders understand and proactively engage with internal
and external quality assurance and improvement processes
QAU’s contribution is quantifiable, sought after and valued by internal
and external stakeholders.
Working collaboratively
within team
Contributing towards a positive team culture that enables the high
performance of the immediate team, Directorate, and organisation.
Participates in identification of work priorities, seeking the feedback of
the wider team
Actively support team members to deliver on work priorities within
agreed time frames and quality standards, and provides information to
assist when needed.
Accountable for
Successful when
Shares knowledge, time and expertise to assist other members of the
team
Provides constructive feedback to team members and be receptive to
receiving feedback.
Wintec Culture
Wintec’s mission, strategies, priorities and values are observed in all
activities.
All Wintec policies and procedures and legislative obligations are
followed.
An understanding and commitment to the principles of the Treaty of
Waitangi and Equal Employment Opportunities (EEO) is demonstrated.
An understanding and commitment to Wintec’s mission, strategies,
priorities and values is demonstrated.
Equity and diversity in the workplace is promoted, mutual trust built, and
staff treated equitably, transparently, fairly and in a culturally
appropriate manner.
Continuous improvement and development of systems, procedures and
service ensures Wintec maintains and develops its position as a leading
provider of vocational education and training.
Other Duties
Represent the Quality and Academic Unit Director and QAU within
internal and external meetings and events as may be reasonably required
from time to time by the QAU Director
Other duties as may reasonably be required.
Health and safety
management
accountabilities are
understood and applied.
Individual and staff H&S
outcome and objectives
are reviewed at least
annually.
Significant hazards in the area of responsibility are identified,
documented and reviewed annually or as new hazards emerge.
Significant hazards are eliminated, isolated and/or risk minimised. Staff in
the area of responsibility are involved in the hazard management
process.
Relevant H&S training is identified and completed for key staff and those
with specific job/training requirements. Work accidents and incidents are
reported as soon as possible after occurrence; investigation reports are
completed and recommendations considered.
Our Values
Working Together
Mahi tahi
Challenge and Innovation
Whakaaro whānui
Customer Focus
Manaaki tangata
Valuing People
Whakamana i te tangata
Taking Ownership
Kia tika
Improvement and
Opportunity
Kia tupu, kia hua
We work collaboratively within and outside our organisation. We form
partnerships, openly communicate, share expertise and try new things.
We are leaders, so we challenge ourselves and others to look for ways to
do things better and to embrace innovation and achievement.
Students, employers and colleagues in the organisation are all our
customers. We drive our organisation from their needs, and act with
purpose, creativity and energy to exceed their expectations.
We treat everyone with courtesy and respect, without prejudice and
valuing different perspectives. We involve and listen to others, and
recognise them for their contribution; always acting with integrity.
We are all responsible for the overall success of our organisation, and are
accountable for our actions and results. We make quality decisions based
on sound information and we learn from our mistakes in a ‘no blame’
culture.
We are committed to setting high standards and continually improving
what we do. We are passionate about extending opportunities to
students, employers and the wider community.
Competency Specification
Education / training
Essential: A general degree.
Desirable: A relevant postgraduate qualification.
Experience
At least 3-4 years of relevant experience.
Essential:
Demonstrated experience engaging with quality assurance and
quality improvement activities
Experience reviewing the fitness for purpose of policies, procedures
and strategies
Experience in user feedback and complaints processes
Desirable:
Experience in corporate governance roles, including committee
servicing
Experience of writing committee papers, reports and briefing notes
Experience in writing policies, procedures and strategic plans
Typical knowledge, skills and
attributes
Ability to analyse, interpret and report on qualitative and
quantitative data.
Able to undertake risk management.
Demonstrated ability to recognise problems or issues, and to take
appropriate action.
Able to use a wide range of software including Sharepoint, Microsoft
Word, Excel and PowerPoint to intermediate level.
Experience in website development or publishing
Ability to adapt new and emerging technologies to enable and
support problem solving and innovation.
Highly developed interpersonal and relationship skills.
Able to exercise judgement in problem solving.
Ability to be innovative, to question the status quo and to adapt to
changing circumstances.
Ability to use initiative.
Demonstrated ability to work with colleagues to resolve issues and
meet agreed outcomes.