MOTIVATION
A Talk With The Director of A
Research Institute




What has been the hardest job for you as a
director?
How to convince people that by cooperating and
committing to the organization, they benefit the
most.
How did you do that?
Many things, but here the key:



Has clear vision and policies
Act as a role model – following the vision and policies
Try to be as transparent as possible
A Talk With The Country Manager of
A Foreign Co.


What is the hardest job in managing the
company?
Motivating people. Nowadays, everyone
wants to start their own businesses. You
cannot expect them to commit all their
energy to the company. You have to find a
common ground and respect their wishes.
WHEN TO MOTIVATE PEOPLE
Motivation: The combination of forces that lead
people to behave as they do
Performance = Ability * Motivation * Opportunity
- Do they have sufficient knowledge and skills to
perform the jobs?
- Do they have any opportunity?
- Are they motivated?
EXPECTANCY THEORY
A person will be motivated to exert extra effort on the
job to the extent that the person believes:



increases in effort will produce increases in
performance
increases in performance will be instrumental for
obtaining certain job outcomes
outcomes associated with high job performance are
highly valued (i.e., obtain good outcomes and avoid
bad outcomes)
EXPECTANCY THEORY
Outcome 1
Effort
Performance
Outcome 2
Outcome 3
Expectancy
Instrumental
- Identify valued outcomes
- Make outcomes contingent on high performance
- Remove obstacles to performance
INTRINSIC EXTRINSIC MOTIVATION


Intrinsic motivation: rewards naturally follow
from doing the task, e.g., achievement,
autonomy, responsibility, feedback, challenge
Extrinsic motivation: rewards are external to
performing the task and are administered by
someone else, e.g., wages, fringe benefits,
promotions, recognition, praise
NEED THEORY - MASLOW’S
HIERARCHY
Selfactualization
Esteem
Belonging
Safety
Physiological
How Would You Motivate Your Team
Members?




Get to your project teams
Discuss how each of you like to be motivated
Agree on the general ways to motivate the
team
You have 15 minutes
SUMMARY AND CONCLUSION



An organization with a highly motivated
workforce has a competitive advantage
How to motivate employees appears simple at
the surface, but becomes very complex as
one attempts to apply basic concepts
Good managers understand how to design
reward systems that help the organization
achieve its strategic objectives
Microsoft story

Using motivation theories to explain what
happen in Microsoft story