International Student Program
Feedback Form – Agent Performance and Conduct
This form will remain confidential and will be of great assistance in monitoring the
Department’s accredited agent performance and conduct both onshore and offshore.
Please provide the following details:
Agent Name:
_________________________________
Agent staff member/s name (if applicable): _______________________________
Please describe the actions of the agent in question providing all relevant details:
Please describe the outcome of the situation that the actions related to (if applicable):
Please provide any further relevant comments:
Your feedback on Department accredited agents is important in ensuring the competency and
integrity of those agents. Please return this feedback form to Coordinator, Agent Liaison
Team at [email protected] Please do not hesitate to contact the ISRU if you
have any queries.
International Education Division
GPO Box 4367
Melbourne Victoria 3001
Ph: +61 3 9651 3700
Fax: +61 3 9651 398
CRICOS Provider code: 00861K