Entrepreneurship in TRSM LEI 3843 (SEC. 4099) FALL 2015 Instructor Joshua Roe, MA Meeting Times T Period 4-5 (10:40-12:35 a.m.) Online Times Th Period 5 (11:45-12:35am) Location Florida Gym, Room 210 Course Website Canvas (http://lss.at.ufl.edu) Email: [email protected] Phone: (352) 294-1682 Office: Florida Gym 206K Office Hours: M 13:00-15:00, T 13:00-17:00, W 10:00-14:00, or by appointment. All office meetings will take place with an open door, any extenuating circumstances may dictate that meetings occur in an appropriate location and will be arranged as needed. Course Description This course analyzes the entrepreneurial opportunities in commercial recreation and tourism by examining the process of creating, planning and managing hospitality, recreation, and tourism business ventures. Course Objectives 1. To provide students with an understanding of the importance of entrepreneurial leadership and management as it relates to the development of a business venture in the hospitality, recreation, and tourism industry. 2. To provide students with an understanding of the key considerations involved in a decision to either buy or start-up a business. 1 3. To provide students with an opportunity to demonstrate an integrated understanding of entrepreneurship through the analysis of a business plan for a hospitality, recreation, and tourism business. 4. To provide students with an understanding of the historical development of commercial recreation. 5. To provide students with an overview of the major components of the commercial recreation industry. 6. To provide students with an understanding of the behavioral dimensions of commercial recreation. 7. To provide students with an understanding of the environmental, socio-cultural, and economic impacts of commercial recreation. 8. To introduce students to the process involved in commercial recreation development. 9. To provide students with a basic understanding of the research and marketing strategies used in commercial recreation. 10. To show students why it is necessary to understand all aspects of commercial recreation in order to become more effective practitioners. Class Materials Optional: Crossley, J., Jamieson, L., & Brayley, R. E. (2007). Introduction to Commercial Recreation and Tourism: An Entrepreneurial Approach (5th Ed.). Champagne, IL: Sagamore Publishing. 5 Ivey Cases https://www.iveycases.com/ProductView.aspx?id=33570 1.- Elephant Walk Thru https://www.iveycases.com/ProductView.aspx?id=60880 2- Rwanda Backpackers https://www.iveycases.com/ProductView.aspx?id=51355 3- Oasis of the Seas: The Largest Cruise Liner in the World https://www.iveycases.com/ProductView.aspx?id=65872 4-Hockley Valley Brewing Co. Inc. https://www.iveycases.com/ProductView.aspx?id=42651 5-Baynan Tree Hotels & Resorts: Gauging Investors Views on Corporate Social Responsibility 2 Course Evaluation Assignments Overview Case Studies ( 7 5%) There will be five case studies throughout the semester. A team of 5 will answer the case studies. Each team will pick a new leader for each case- so everyone is the leader on one case study for the semester. Assignments Summary Grading Scale Final Take Home (25% each) A maximum 10page paper will be required at the end of the semester. This will be based on a case of your choice that is relevant to the nature of this course. This take home is an individual assignment and should be completed without any interaction with other students either inclass or out-side of class. Case Studies 75% Five Cases at 20 points each (group) Final Take Home 25% One take home case study (individual) ≥ 95 A 90-94 A- 87-89 B+ 84-86 B 77-79 C+ 74-76 C 67-69 D+ 64-66 D 80-83 B- 70-73 C- 60-63 D- < 60 E Course Policies Late Assignment Policy Students with prior knowledge of an excused absence must make arrangements to submit assignments prior to the designated due date. Excused absences include, but are not limited to, personal illness, family illness or death, call to jury duty, religious holy days, and official University activity. Absences will be excused at my discretion. Students failing to complete an assignment by the designated due date may, with penalty, submit the assignment late. The penalty for a late assignment is as follows: The equivalent of 15% will be deducted immediately after an assignment becomes late. There are no exceptions to this policy. Cellphones must be silenced and kept out of view in class. I expect the same level of 3 respect and attention that I extend to you. Laptops and other digital devices should be left in a bag, closed and/or turned off. If they are needed for taking notes, you may sit in the front row of the class and avoid any distracting activity to your classmates such as social media sites. UF Academic Honor Code Plagiarism and cheating (academic dishonesty) are not tolerated, and violation of the honor code will incur serious consequences. For more information about UF’s academic honor system, please consult http://www.dso.ufl.edu/sccr, or see me if any part of the code is unclear. If you are suspected of violating the Academic Honor Policy in any way, you will receive a zero (0) for the assignment and will be reported to the Dean of Students Office. There are no exceptions to this policy. Students with Disabilities Any student who feels she or he may need an accommodation based on the impact of a disability should contact me privately to discuss your specific needs. Students requesting classroom accommodation must first register with the Dean of Students Office. The Dean of Students Office will provide documentation to the student who must then provide this documentation when requesting accommodation. For more information, refer to: Online: http://www.dso.ufl.edu/drc Phone: (352) 392-8565 (V) or (800) 955-8771 (Relay) Office: Reid Hall Room 001 This syllabus and other class materials are available in alternative formats upon request. Course Evaluations Students are expected to provide feedback on the quality of instruction in this course based on 10 criteria. These evaluations are conducted online at http://evaluations.ufl.edu. Evaluations are typically open during the last two or three weeks of the semester, but students will be given specific times when they are open. Summary results of these assessments are available to students at https://evaluations.ufl.edu/results. 4 Schedule for the Semester Week/Date Chapter/Topic Tuesday Lecture August 25 & 27 1 - What Is Commercial Recreation And Tourism September 1 & 3 2 – The entrepreneur September 8 & 10 3 – The nature of commercial recreation September 15 & 17 4- Starting the Commercial Recreation Enterprise September 22 & 24 5-Financial Management Financial Analysis Financing the Venture September 29 & October 1, 5- Financial Management October 6 & 8 6- Marketing Segmentation Financing small businesses Financial planning in small businesses How to increase profits Financial management issues Who is the primary market Types of segmentation How to do segmentation Types of commercial recreation Participation rates Expenditures in tourism/recreation Role of government in commercial recreation and tourism Entrepreneurial trends The experience/motivation to participate Profile of an entrepreneur Being an entrepreneur Strategies for being entrepreneurial Management Public service companies and entrepreneurship Economic challenges Constraints to participation Overcoming challenges Economic concepts Description of the Business Risk Analysis Location Analysis Management Analysis Market Analysis 5 Thursday Case Study (printed off and due following Tuesday in class) Form groups Continue Tuesday lecture Case #1 (Week 1)Elephant Walk Thru (due September 8 in class) Case #1- (Week 2)Elephant Walk Thru (due Sept. 15 in class) Case #2 (Week 1)Rwanda Backpackers (due September 22 in class) Case #2- (Week 2)Rwanda Backpackers (due September 29 in class) Case #3 (Week 1)Oasis of the Seas: The Largest Cruise Liner in the World (due October 6 in class) Case #3- (Week 2)Oasis of the Seas: The Largest Cruise Liner in the World (due oct. 13 in class) October 13 & 15 6- Marketing Promotion Price October 20 & 22 6 - Marketing Packaging/partnerships People Merchandising- product October 27 & 29 7-Operations Management November 3 & 5 8- Commercial Recreation and tourism programming Ethical Business Practices Human Resource Management Risk Management Asset Management Program process Special events Entertainment events Trips and tours Case #4 (Week 1)Hockley Valley Brewing Co. Inc. (due October 20 in class) Case #4- (Week 2)Hockley Valley Brewing Co. Inc. (due October 27 in class) Case #5 (Week 1)Banyan Tree Resorts (due November 3 in class) Case #5- (Week 2)Banyan Tree Resorts (due November 10 in class) November 10 & 12 Discussion in Class about Case Exam November 17 & 19 Take Home Case Exam Discussion in Class about Case Exam— Take home will be given out in class!!! Case Exam November 24 & 26 No Class Thanksgiving No Class Thanksgiving December 1 & 3 Case Exam December 8 No class- final draft grades due Case Exam Due at Beginning of Class Reading Days 6 Cases Book Chapter Correspond # and Name of Case Where to Purchase Additional Information Things to Consider in your analysis of the case Nature of Commercial Recreation 1-Elephant Walk Thru https://www.iveyc ases.com/ProductV iew.aspx?id=33570 http://slwcs.or g/archives/pdf s/ewt.pdf 1. Examine the business opportunity by looking at four broad external environmental factors: socio-cultural, political-legal, technological, economic (PEST analysis) 2. How does the “nature of commercial recreation” fit into this case? 3. What are the main threats to Elephant Walk? 4. How do unstable political environments affect new business? 5. What role does conservation play in burins growth and balancing stakeholder interests with business goals? Starting a New Business & Financing 2- Rwanda Backpackers https://www.iveyc ases.com/ProductV iew.aspx?id=60880 http://www.liv inginkigali.com /reviews/acco mmodation/ki gali/discoverrwanda-youthhostel/ 1. How viable is the business concept? A SWOT might help 2. Based on financial the venture from the book—what options do Davie & Bawazir have? 3. How many camper do they need to break even? Where would they get financing for $19,000? 4. What should Davie & Bawazir do? 5. What are the major risks they face? Finance & Segmentation 3- Oasis of the Seas: The Largest Cruise Liner in the World https://www.iveyc ases.com/ProductV iew.aspx?id=51355 https://www.y outube.com/w atch?v=6PsW mDHJQO4 1. How do companies differentiate in the cruise industry? (What segmentation variables do they use?) 2. What segmentation scheme is the most useful? Why? 3. What segment is best for Oasis? 4. Based on discussion in class- what is the worst type of strategy to use and therefore what should Oasis do in their segmentation strategy? 7 Marketing 4-Hockley Valley Brewing Co. Inc. https://www.iveyc ases.com/ProductV iew.aspx?id=65872 http://www.h ockleybeer.ca/ 1. Evaluate the product line- should Hockley add the product to its line? 2. At what price should Hockley Classic be sold? Why? 3. Based on discussions in class- discuss how price and value are related 4. What distribution strategy is best for Hockley Brewing Co. 5. What promotional strategies should be used? Why? Operations 5-Baynan Tree Hotels & Resorts: Gauging Investors Views on Corporate Social Responsibility https://www.iveyc ases.com/ProductV iew.aspx?id=42651 http://www.b anyantree.co m/en/ 1. What is an IPO? 2. What does an owner give up when he/she goes public? 3. In the case of Banyan Tree- what is the main conflict between running the company as a private company and going public? 4. Who does CSR play into the decision? 5. Go public or not? 8 Case Analysis—WEEK 1 For LEI 3843- Entrepreneurship in Recreation, Tourism and Sport Management Group Members: 1. 2. 3. 4. 5. ______________(identified lead) _______________ _______________ _______________ _______________ Case study Analysis: Each case is worth 15% of your overall grade. The total for all 5 cases is 75% of your grade. This analysis should address the questions provided on pages 7 & 8 of the syllabus. Each case needs to use the template provided. Week #1- will include three sections: (1) Background summary, (2) statement of the problem and (3) implications and alternative solutions. Week #2 – will include the method for determining the solutions, your final solutions. There are 5 cases in the semester- and 5 people in a group—therefore each member will be the identified lead one time during the semester. The case are due IN Class the following Tuesday – PRINTED OFF! One per group. Due Week 1 Week 1 Week 1 Week 2 Week 2 Each case will be required to use the attached template as the hand-in Details Pages Background summary in own words ½ page Statement of the problem – identified and uses terms ½ page and words in case Implications and Alternative solutions came from case ½ page and were defendable (identify at least two alternatives) Methods for determining solutions were included, 1 page (include appropriate and supported by case (use the questions discussions for to guide your answer) how and support) Final solution was supported by lectures in class, the ½ page book or other sources, defendable Total 9 Grade /5 /5 /5 /5 /10 /30 Week #1- Case Study Template Background summary in own words (5 points) Statement of the problem – identified and uses terms and words in case (5 pts) 10 Implications and Alternative solutions came from case and were defendable (identify at least two alternatives) (5 Pts) Description of Alternative Pluses (pros) Minuses (cons) Explanation of Each Alternative in Detail. 11 Case Analysis—WEEK 2 For LEI 3843- Entrepreneurship in Recreation, Tourism and Sport Management Group Members: 1. 2. 3. 4. 5. ______________(identified lead) _______________ _______________ _______________ _______________ Case study Analysis: This analysis should address the questions provided on pages 7 & 8 of the syllabus. Each case needs to use the template provided. Week #1- will include three sections: (1) Background summary, (2) statement of the problem and (3) implications and alternative solutions. Week #2 – will include the method for determining the solutions, your final solutions. There are 5 cases in the semester- and 5 people in a group—therefore each member will be the identified lead one time during the semester. The case are due IN Class the following Tuesday – PRINTED OFF! One per group. Due Week 1 Week 1 Week 1 Week 2 Week 2 Each case will be required to use the attached template as the hand-in Details Pages Background summary in own words ½ page Statement of the problem – identified and uses terms ½ page and words in case Implications and Alternative solutions came from case ½ page and were defendable (identify at least two alternatives) Methods for determining solutions were included, 1 page (include appropriate and supported by case (use the questions discussions for to guide your answer) how and support) Final solution was supported by lectures in class, the ½ page book or other sources, defendable Total 12 Grade /5 /5 /5 /5 /10 /30 Week #2- Case Study Template Methods for determining solutions were included, appropriate and supported by case (5 pts) 13 Final solution was supported by lectures in class, the book or other sources, defendable (10 pts) 14 15
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