MOTIVATIONAL FRAMING A N D EFFICACY MAINTENANCE: Animal Rights Activists’ Use Of Four Fortifying Strategies Rachel L. Einwohner Purdue University Whilc a great deal of research has documented the role of perceived efficacy in the decision to participate in collective action, less attention has been paid to these perceptions beyond the onset of protest activity. This article uses qualitative data from fieldwork with members of an animal rights group engaged in four different protest campaigns to examine activists’ sense of their accomplishments in the context of ongoing activism. Despite feeling quite pessimistic about their chances for success in some of the campaigns, these activists strove to evaluate their efforts positively, using a number of “fortifying strategies” to identify and celebrate their successes-even in the face of apparent defeat. These findings suggest that perceived efficacy is necessary not only for initial participation in protest but must also be maintained for longterm activism. The animal rights movement occupies a somewhat contradictory position in American society. In some ways, the movement’s goals have been accepted by the public; for instance, polls show that Americans oppose the use of animal testing for cosmetic products (Groller 1990), and every state has enacted laws against animal cruelty (Crarnton 2000). In fact, between 1985 and 1994, over half of the members of the U.S. Congress sponsored bills and/or resolutions dealing with animal protection and wildlife-related issues (Garner 1998, p.122). At the same time, however, the American public has been much slower to show support for the movement’s other goals; for example, a 1999 Gallup poll found that only 6 percent of Americans are vegetarians (Gallup Organization 2001), and studies have found majority support for animal experimentation (Groller 1990; Pifer, Shimizo, and Pifer 1994). Americans, therefore, are capable of multipleand somewhat competing-attitudes about animals (Kellert 1989). As James M. Jasper and Dorothy L. Nelkin (1992, p. 174) note, As long as they see a link between healthy children and vivisection, most Americans will view animal rightists as essentially misanthropic, valuing humans over people. While many see cosmetic testing as an abuse of animals for frivolous purposes, some Direct all correspondence to Rachel L. Einwohner, Department of Sociology and Anthropology, Purdue University, 700 W. State Street, West Iafayette, IN 47907-2059; e-mail: [email protected] The Sociological Quarterly, Volume 43, Number 4, pages 509-5245. Copyright @ u)oz by The Midwest Sociological Soaety. All rights reserved. Send requests for permission to reprint to: Rights and Permissions, University of California Press, Journals Division, u)oo Center St., Ste. 303, Berkeley, CA 947041223. ISSN: 0038-0253;online ISSN 1533-8525 510 THE SOCIOLOGICAL QUARTERLY Vol. 43/No. 4/2002 fear that this will shift the burden of risk on to conwmers. While many Americans are giving up furs, relatively few are willing to give up chicken or meat. Such dualistic attitudes create a political landscape that shapes the animal rights movement’s ability to achieve its goals. For example, activists have been more successful in their efforts against the buying and selling of fur garments-items generally seen as luxuries and therefore unnecessary-than against animal experimentation, which is regarded as central to medical reyearch and, therefore, to human welfare (Einwohner 1999). Further, in the few instances where animal rights activists have made advances against experimentation, they have done so by framing particular experiments as frivolous and/or unnecessarily cruel and not by convincing the public of the inappropriateness or the immorality of animal research in general (Jasper and Poulsen 1993). More to the point here, this variegated political climate also shapes activists’ sense of their own effectiveness. The following analysis centers on those perceptions. To what extent do animal rights activists feel that they have “succeeded’ or “failed”? How effective do they expect to be in the future? Although my inquiry focuses on the experiences of animal rights activists, it is intended as a contribution to the study of social movements more generally. As other researchers have shown (e.g., McAdam 1982; Klandermans 1984), social movement participants’ own assessment of their endeavors is an important aspect of collective action that affects both movement emergence and micromobilization. However, 1 argue that these perceptions are worthy of study beyond the onset of protest activity as well. The animal rights movement provides a particularly useful setting for such a study, precisely bccause its members work in an environment in which they are likely to experience both advances and setbacks. An analysis of animal rights activists’ perceived efficacy during the context of ongoing activism helps demonstrate how activists strive to maintain their efficacy throughout their involvement in protest; given the dualistic public attitudes that render some of their goals more easily attained than others, animal rights activists must work not only to achieve objective results but also to sustain their sense of accomplishment over time. This article, therefore, extends previous research on perceived efficacy and collective action by exploring the strategic interpretive efforts that activists make to maintain their sense of efficacy beyond their initial participation. In what follows, I use qualitative data collected during nearly three years of fieldwork with a Seattle-area animal rights organization to describe four different strategies activists use to arrive at positive evaluations of their work. 111 doing so, I draw on David A. Snow and Robert D. Benford’s (1988; Benford 1993) discussion of the “vocabularies of motive” that compel activism, along with the work of Kim Voss (1 996; 3 998), who argues that movement participants’ ability to use “fortifying myths” to explain their defeats helps sustain movement activity over time. I begin with a discussion of previous research on efficacy and its relationship to protest activity. Then, after a description of my research setting, I illustrate four strategies of efficacy maintenance used by my respondents. I conclude by discussing the implications of these findings for future social movement research. PERCEIVED EFFICACY, MOTIVATIONAL FRAMING, A N D COLLECTIVE ACTION A rich literature exists on the relationship between perceived efficacy and participation in collective action. Efficacy is a social psychological construct, a judgment of “how well Motivational Framing and EfficacyMaintenance 511 one can execute courses of actions required to deal with prospective situations” (Bandura 1982, p. 122). James G. Ennis and Richard Schreuer (1987. p. 395) describe efficacy as protest “participants’ sense of being able to make a difference. . . . It requires that tactical goals be plausibly winnable, and that tactical success be linked to achieving a larger objective” (see also Archibald -19%). Such perceptions can refer to the abilities of an individual (self-efficacy) or group (collective efficacy) (Bandura 1982; Guzzo, Yost, Campbell, and Shea 1993). Research on a variety of protest activities, including strikes (Klandermans 1984), antinuclear activism (Edwards and Oskamp 1992), environmental activism (Glazer and Glazer 1999), whistle-blowing (Glazer and Glazer 1Y99), antibusing protests (Begley and Alker 1982), activism among high school students (Paulsen 1991), and riot participation (Paige 1971) has demonstrated that perceived efficacy is one factor that explains participation in collective action. Theories of movement emergence also posit a causal link between efficacy and action. For instance, Doug McAdam’s (1982) political process theory argues that “cognitive liberation,” or potential protesters‘ belief that collective action will succeed, is a necessary but insufficient factor in movement emergence (see also Oliver 1989; Piven and Cloward 1977; Snow. Rochford, Worden, and Benford 1986). In a later book, McAdam (1988) also argues that one reason why affluent college students participated in the 1964 Mississippi Freedom Summer Project was that they were infused with a sense of “generational potency,” a product of youthful optimism as well as class-based power and opportunity for success. Because perceived efficacy is a subjective assessment, some theorists argue that it stems from interpretive activities such as framing (Snow et al. 1986). indeed, scholars drawing on the concepts of frames and framing processes to explain social movement participation identify efficacy as a necessary component of the “vocabularies of motive” (Benford 1993) that compel activism. For example, William A. Gamson (1992, p. 7) argues that one of the core elements of collective action frames is what he calls “agency,” or “the consciousness that it is possible to alter conditions or policies through collective action.” Similarly, Bert Klandermans’s (1984: 1988) concepts of “consensus mobilization” and “action mobilization,” or the framing processes by which movement participants actively work first to create awareness of and support for their goals and then to convince committed individuals to take action on the movement’s behalf, also point to the importance of efficacy as a necessary part of these processes. Finally, Benford’s (1993) study of the US. nuclear disarmament movement in the early 1980s identifies four specific types of motivational frames used by activists to convince others to take action; one of these is a n “efficacy frame” that both constructs and maintains beliefs about the efficacy of collective action. The research cited above suggests two things about the relationship between perceived efficacy and collective action: first, that people participate in collective action at least in part because they believe that their actions will be effective, and second, that activists use framing techniques to create a sense of efficacy among potential participants (as part of a broader process of motivational framing intended to convince others to take action). However, most empirical analyses of efficacy and efficacy-related framing activities have used these concepts to explain individuals’ initial decision to participate in protest. Much less attention has been paid to these perception$ and the frames that create them, beyond the onset of protest activity. Further, those studies that do examine perceived efficacy beyond the initial participation tend to focus on activists’ 512 THE SOCIOLOGICAL QUARTERLY Vol. 43/No. 4/2002 reflections back on their completed efforts, typically well after the action has ended (see Meyer’s [2000] discussion of how movements claim credit for past successes and Smith’s [1996] and Voss’s 11996; 19981 work on how Central American peace activists and U.S. and British labor activists, respectively, described their failed efforts). In contrast, little is known about activists’ perceived efficacy between the emergence and dissipation of collective action. Yet it is in this period of movement activity that these perceptions may vary the most, as activists move beyond the heady idealism characteristic of initial participation and experience both successes and failures firsthand. The following analysis seeks to address this gap in the literature by examining activists’ day-to-day assessments of their actions. In particular, I focus on the strategic components of these assessments, showing how they can be used as part of the motivational framing that can help sustain participation in protest. RESEARCH SETTING AND DATA My data come from observations and interviews with members of an animal rights group in Seattle, Washington. Between October 1992 and August 1995 I attended monthly activist meetings as well as various protest events that were planned and staged by the activists; the latter included marches and demonstrations as well as other events (e.g., activists’ attendance at public hearings and meetings). The activists were aware of my identity and research interests. In addition to my observations at these meetings and events, I had numerous conversations with activists in these settings. I recorded all these data by taking handwritten notes at the scene and then typing up field notes within twenty-four hours. This process generated nearly ninety-five pages of single-spaced notes. I also conducted in-depth interviews, ranging from one to three hours in length, with fourteen activists. Although I interviewed each of these fourteen activists only once, most of the interviewees were people with whom I had shorter conversations at other times. In addition, 1 documented brief conversations with an additional fifteen individuals who were not interviewed formally. Finally, I collected copies of the group’s monthly newsletter, along with flyers and pamphlets that were distributed at meetings and other events. I use pseudonyms when quoting or referring to individual respondents During my discussions with the activists, including all of the formal interviews as well as a number of the more informal conversations, I asked questions such as, “Do you think your group has been successful?” or “Do you think your efforts have been effective?” I often used the terms “successful” and “effective” interchangeably, as did the activists. Many activists also used the term “winnable,” a term that I later picked up and began to use myself While it is possible that I biased the responses by using these terms interchangeably, I believe that these terms were broad enough to allow respondents to assess success in their own way, using whatever criteria they felt appropriate. Therefore, I am fairly confident that the respondents spoke freely and truthfully in assessing their activities. I use these data because of what they can reveal about activists’ sense of efficacy during ongoing protest activity. As I explain in more detail below, when I began my fieldwork, the organization had been in existence for a little over two years and was actively waging several different campaigns on various issues related to animal rights and welfare. Each campaign was initiated before 1992 and, to the best of my knowledge, each continued after my fieldwork period ended in 1995.Thus,I had the opportunity to Motivational Framing and EfficacyMaintenance 513 observe, chat with, and interview activists during a time when the group as a whole had been working on these issues long enough for individual activists to be able to reflect on protest outcomes, but not long enough for any of the four campaigns to be declared absolute victories and thus discontinued. These data therefore provide a view “from the trenches” that shows how activists make sense of their actions before it is clear whether those efforts are “successes” or “failures” and illustrate how such evaluations can be used strategically to help sustain participation in protest. In the following section 1 present a brief description of the four campaigns waged by the activist group. 1 then turn to my main findings, which include a discussion of the ways that the activists made sense of their accomplishments and how they worked actively to see the positive in their efforts, even in the case of ostensibly negative results. FOUR ANIMAL RIGHTS CAMPAIGNS On September 6, 1990, nearly one hundred fifty people gathered for several hours in a meeting room in Seattle’s University District neighborhood. They were brought together by a common love for animals and a shared interest in taking action to protect and promote animals’ well-being. Some oi those on hand had participated in the National March for Animals in Washington, D.C., several months previously and still felt the energy and elation of marching with thirty thousand other people who shared their views. Indeed, some of those marchers came back to Seattle determined to continue the fight to protect animals on a local level. That meeting signaled the establishment of an activist group, described in its newsletter as one devoted to “motivat[ing] and mobiliz[ing] individuals who want to personally get involved in the fight for animal protection.” At that first meeting, members of the audience were invited lo make suggestions about different issues on which they wanted the group to act. The ideas generated from that discussion eventually became nine “Issues Committees”; these included Animals and Environmentalism; Animal Research; Companion Animals; Entertainment and Sport; Farm Animals and Vegetarianism; Furs and Trapping; Hunting and Wildlife; Product Testing; and Theology and Philosophy. Over time, some of these issues were dropped, while others became sustained protest campaigns. My analysis makes reference to four of those campaigns, each of which were ongoing when I began my fieldwork in 1992. These included a campaign against the retail fur trade in downtown Seattle, a campaign against local circus performances featuring performing animals, a campaign against hunting in western Washington state, and a campaign against the use of animals in biomedical research at the University of Washington. While the four campaigns differed in their substantive foci, each centered on local issues dealing with animal use either in the immediate Seattle area or in western Washington state more generally. Further, each campaign featured the same types of protest activities and events. For example, the activists routinely held demonstrations outside circus performances in the Seattle area and also had a number of marches and directaction demonstrations against the other targeted practices. In April 1991, for instance, activists held a twenty-four-hour “Vigil against Vivisection” at the University of Washington, as well as a silent protest at a talk by Dr. Frederick Goodwin, described in the group’s newsletter as “one of the National Institutes of Health’s most outspoken advocates of animal research and most fervent critics of animal rights” 514 THE SOCIOLOGICAL QUARTERLY Vol. 43/No. 4/2002 The activists also employed more conventional political tactics in pursuit of their goals, including letter writing to various businesses, state officials, and members of the public. For example, in February 1993, activists sent letters to 201 Seattle area elementary schools that had received frec tickets to an upcoming Shriners circus; these letters described the group’s position against circuses and asked the schools’ staff not to distribute the tickets to students. The activists also staged many letter-writing campaigns against hunting, including sending letters to state and federal wildlife officials urging hunting bans as well as letters to companies and publications that support hunting. In October 1993, when the Washington State Department of Wildlife began accepting public comment in preparation for reviewing hunting regulations, activists wrote hundreds of letters and po\tcards asking that three types of hunting be banned: bear baiting (i.e., the practice of using bait, such as pastries and fresh meat, to attract bear for the purpose of hunting them), hound hunting (i.e., the use of hounds to track game), and pursuit seasons (i.e., allowing hound hunters, during the off-season, to run their dogs and pursue game without injuring or killing the prey). Many activists also testified at a public hearing held by the Washington State Fish and Wildlife Commission on March 12, 1994, in order to demonstrate their opposition to the forms of hunting in question. Such activity was also common in the experimentation campaign. For instance, activists routinely wrote letters to state and university officials opposing specific experiments being conducted at the University ot Washington. In addition, they attended and made comments at meetings of the university’s Animal Care Committee (a public meeting where protocols for animal experiments were discussed and reviewed). Despite the use of similar strategies across the campaigns, the four campaigns did not achieve the same amount of success. The campaigns against circuses and the fur trade made the most progress toward the activists’ goals; for instance, circus attendance at Seattle-area performances decreased during the campaign, as did the number of fur salons operating in downtown Seattle. In contrast, the campaigns against hunting and animal experimentation were less effective, with little noticeable decrease in either of these practices (see Einwohner 1997 for more detail on the outcomes of these campaigns). Yet, while the different levels of success across the campaigns are notable. that is not the focus of this article. Instead, T examine the activists’ assessment of their activities during the ongoing campaigns. I turn now to a discussion of the activists’ evaluations of their successes and failures. ACTIVISTS’ PERCEIVED EFFICACY Perhaps not surprisingly, a group of activists working on four very different issues did not talk to me about the overall effectiveness of their efforts. Instead, their evaluations of their work-including what they had achieved to date as well as their hopes for future advances-varied by campaign issue. In particular, many activists felt that they had made great advances against the local fur retail business but evaluated the other campaigns much more negatively. As one activist, Marisa, explained, Fur prolesting has been really effectivc, just based on the reports of all the stores that have closed their fur salons . . [hut] animal experimentation, it will be a long time before that i b over. And then things like circuses and rodeos, they’re a1 the bottom of the list, it will be ycars and years before they’re gone. Motivational Framing and EfficacyMaintenance 515 Similarly, Wendy. one of the group’s leaders, said, Some issues seem more attainable than others. Fur ir a good example. We call this a “safe” issue because we’ve come so L r and changed so much. It’s really likely that some day there will be no u5c of animal fur. %is makes people feel more comfortable. And our fur march is one of our most popular events. But vivisection-it seems less likely that we’ll ever get rid of it. so we get less people for it. Also, for vivisection you really need to know more about the issues. We do get people involved, but not as many as for fur. Becky also felt most optimistic about the fur campaign, as compared with the other campaigns: Well, I’m pessimistic [about fur], but not as much. I think those things are much more winnable, simply because fur is a status symbol for thc wealthy and not everybody can afford that, therefore people don’t own furs. don’t have the money to buy them. It’s not something that’s a part of their lifestyle, so it’s easier for them to be against it. As these quotes show, although individual activists had different reasons for evaluating the fur campaign positively, they saw it as a success to date and felt that even more advances-indeed, even the ultimate victory of the eradication of the fur trade-would follow. Various organizational events and activities highlighted and reinforced these positive evaluations. For example, in November 1992, the group staged a New Orleansstyle “Funeral for Fur” consisting of a festive march through downtown Seattle in order to celebrate the demise and disappearance of many downtown fur salons Activists also occasionally greeted passengers debarking from flights at Seattle-Tacoma International Airport with cards that read, “Welcome to Seattle, a Fur-Free City.” Whereas many of the activists felt most efficacious about the fur campaign, they disagreed as to which of their four campaigns had been the least successful.Again, in making these assessments, the activists spoke of their work to date as well as their potential for future success. For Emily, the experimentation campaign had the least chance for success: she said, “Oh, I think definitely the animal research, biomedical thing, is going to be the toughest. If it ever is winnablc.” In contrast, as noted above, Marisa placed circuses “at the bottom of the list.” Sean presented yet another view. While he was concerned that efforts against circuses would take a long time, he still felt more optimistic about the circus campaign than the hunting campaign. As he said, “Circuses will stop using animals before hunting stops, because hunting is a real powerhouse in our economy, and it’s supported by all the guns and the NRA.” Maggie was also particularly pessimistic about the hunting campaign: Well. I think we’ve been pretty unproductive in doing any sort of antihunting outreach. . . . It‘s such a tradition, if the grandfather dies off the son’s ready to take, or the grandson’s ready to take his place. It’s such a traditional thing that I can see that it would just stay about the same. ‘There’s always someone new to buy the licenses and everything else. Thus, while the activists did not demonstrate a clear consensus in their ranking of each campaign‘s “winnability,”the more important point is that they did not provide an overall assessment of their activities; instead, their scnse of efficacy varied by protest issue. 516 THE SOCIOLOGICAL QUARTERLY Vol. 43/No. 4/2002 The fact that the activists were particularly pessimistic about some of their campaigns is notable as well. In fact, some of the above quotes may seem somewhat surprising in light of most research on efficacy and collective action, which suggests that protesters engage in activism in part because of strong expectations for success. In the rest of this article I argue that precisely because of their doubts about their abilities to prevail on certain campaign issues, these activists had to develop a set of strategies for keeping their morale high. Following Voss’s (1996; 1998) discussion of “fortifying myths,” I refer to these as “fortifying strategies,” or ways of assessing protest outcomes that highlight positive consequences (even for apparently negative or failed results). I use the term “strategy” instead of Voss’s “myth” because I believe that the former provides a better description of the ways that these assessments can be used purposefully, by individuals as well as organizations, to maintain morale and legitimate further activism. I describe four such strategies: seeing the positive, thinking cumulatively, celebrating victories, and claiming credit. EFFICACY MAINTENANCE: FOUR FORTIFYING STRATEGIES Seeing the Positive Interestingly, even though the activists evaluated some of their efforts negatively, they also tended to “see the positive” in all their activities. That is, despite pessimism about their abilities-especially with regard to the hunting, circus, and experimentation campaigns-none of the group’s efforts were believed to have failed completely. Instead, the activists were always able to find something positive to point to, even for the least “winnable” issues. 1 saw many examples of this fortifying strategy throughout my fieldwork. As noted above, at one stage of the hunting campaign the activists targeted state wildlife officials with letters, phone calls, and testimony at a public hearing in an attempt to persuade them to ban three specific types of hunting. These efforts did not achieve the activists’ goals; in March 1994, the nine-member Washington State Wildlife Commission voted 6-3 against the proposed ban. Despite this apparent failure, however, some activists were able to find a silver lining in the outcome. For example, Wendy lauded the fact that three of nine commissioners did vote for the ban. As she explained, The Department of Wildlife really caters to the hunting community. It has really been run by hunters, but that’s because up until now that’s the only group that has really given them any input. This is the first time that this issue has ever arisen, and the only reason that it was even brought up was because we wanted to bring it up. In the past they’ve only really worked with hunters. That’s why it was so amazing that three of the commissioners voted for the ban. That was a real milestone. . . . I feel successful, I don’t feel demoralized at all. I felt good simply because I was so taken aback by the fact that three of the commissioners voted for the ban. That was completely unexpected. For Wendy, the group’s efforts against hunting were actually successful on two fronts: in addition to convincing three commissioners to vote in their favor, the activists also SUCceeded in bringing the proposed ban to the attention of public officials in the first place. Despite the fact that the activists’ goals were not met, Wendy felt that the group made some gains, which she clearly saw as a success. Motivational Framing and Efficacy Maintenance 517 The way that the activists talked about some of their campaign objectives also suggested the importance of “seeing the positive.” The circus campaign, for example. aimed at convincing circus patrons to boycott shows featuring performing animals. When talking about this campaign, however, the activists explained that they really hoped to persuade patrons to boycott future performances, as few activists believed that patrons would fail to attend performances for which they had already purchased tickets. As Wendy said at one activist meeting, We don’t do this [hold demonstrations outside circus pcrformances] with the hopes that people turn around and leave, because they’re already there and with their kids. That would be too much to expect. What we hope is that they read our literature, or take it home and read it later, and think about things differently and decide not to go again. Lowering expectations in this manner also made it easier for the activists to feel hopeful about the circus campaign. In fact. some activists set the bar even lower by considering their efforts successful if they convinced even one circus patron to join the boycott. As Emily once told me, “If that happens just once, it makes the whole thing worthwhile.” Activists’ interpretation of ostensibly negative reactions from their targets provides even stronger evidence of their tendency to “see the positive” in their efforts. For example, the activists often received catcalls and insults from passersby during marche4 and demonstrations. However, few activists were demoralized by these negative responses; they saw them as advances rather than setbacks. For inytance, Sarah and I once stood together during a circus demonstration where we witnessed a heated exchange between an activist and a passerby. Talking about the incident, she said, “The people that are most aggressive against us are annoyed because they have started to think about the issues. ihey wouldn’t be angry otherwise.” Cathleen made a similar comment during her interview, noting, “It seems like protesting . . . for the most part, you get negative responses and it seems like it’s throwing, maybe just putting people on the defensive. . . . [but] I mean, protests should still continue, because they get attention . . . and it gets on the news, and somebody who sees something on the news may think about something.” Angry responses werc therefore preferred to no responses at all. As Kelli explained, Anytime we have something about us on TV, the next day the phones are ringing like crazy. Are all the phone calls positive.? No, some people are happy but some are angry. . . . But even if it makes some people mad, at least it gets thcm thinking about the issue. As a final example, an ilcm in the activists‘ June 1991 newsletter asked for letters to the Seattle Times in response to a published letter to the editor that was critical of the group and of animal rights activism in general. Although the initial letter could have been evaluated negatively, the activist newsletter editor put a much more positive spin on it, writing, “You know you’re a force to be reckoned with when someone feels the need to write an opinion piece against you.” 51 8 THE SOCIOLOGICAL QUARTERLY Vol. 43/No. 4/2002 Thinking Cumulatively In order to be able to see an insult or negative response as a successful protest outcome, the activists had to have some sense that “getting people to at least think about the issues’’ was the first step in some multistage process of social change. Thc strategy of “secing the positive” therefore depended on another fortifying strategy: “thinking cumulatively,” o r interpreting all outcomes as evidcncc of progress (albeit incremental) toward the group’s goals. Assessments like these helped the activists maintain their sense of achievement; although they saw their tasks as huge, those tasks were less daunting when seen as achievable through the results of many smaller advances, or what Marisa described as “baby steps.” As she explained, “The ultimate goal for me is to see no animals exploited in any way. To get to that point, though, it will take a billion little baby steps.” By taking this perspective, the activists reinterpreted events in order to find evidence of some kind of advance-and every advance, no matter how small, was seen as bringing the group that much closer to its ultimate goals. As Marilyn explained, “It’s cumulative. You just keep trying because it may take a hundred clicks of the tumbler, but maybe you’ll do something that will turn one person.” Further, even reaching one person was seen as an achievement, as one small step toward changing society as a whole. As Sarah explained, even if the activists convinced only one or two people of the legitimacy and urgency of their cause, “That’s two more people that might be out here with us next year.” The activists used this strategy to maintain their sense of accomplishment in even the most difficult campaigns. For example, even though Becky felt pessimistic about the experimentation campaign, she pointed to the advances made by having activists present at Animal Care Committee meetings at the University of Washington: And I think it’s just-I mean, we’re a thorn in their [committee members’] side, and that’s good, and we should continue doing it. Because at the very least-I mean, I really don’t think they’re paying much attention but at least it makes them uncomfortable. And they’re aware of our presence. I mean, that doesn’t do much to help the animals, but it’s some sort of a start. I don’t think that-I’m really a pessimistic person-I don’t think that animal experimentation will probably ever end. And I certainly don’t think that it will end in my lifetime. But I think that it’s an ideal to work toward. And at least if it can be cut back, and some things can be done to alleviate the suffering of these animals in any way, whether it’s cutting down the number of experiments, or the repetition of the same experiments, or making bigger cages, or whatever it is that makes life bctter for these animals and causes less suffering for them is something worthwhile. In her eyes, therefore, although being a “thorn in the committee’s side” was not a huge advance, it was an important first step toward greater successes. That is not to say that the activists overinflated their sense of accomplishment. Invariably, some people found protest too frustrating to continue and ended up leaving the movement altogether. Yet at the same time, being able to identify progress in all situations, no matter how bleak, helped others stay involved. For example, after Sean told me about his pessimism regarding the circus campaign, 1asked him why he bothered participating in circus demonstrations. He responded, “It’s just a little part, but I’d rather do something than nothing.” And as Randy explained. Motivational Framing and EfficacyMaintenance 519 I have my days when I’m really cynical. But I think if I didn’t have, deep down, some hope that something could be done, then I would have ended my life a long time ago. Because there’sjust too much cruelty in thc world, so why go on? . . .But I think a lot of people use that as an excuse to not do anything. And 1 don’t care what it is that they do. . . . But don’t do nothing! . . . At least by doing something,we may save some [animals], somewhcre down thc line, and maybe feel good about ourselvcs too, to be able to survive it. Again, however, to “at least do something” requires that one see one’s tasks in terms of incremental stages or “baby steps,” each of which represents an advance toward the greater good. A combination of “seeing the positive” and “thinking cumulatively” therefore helped keep the activists motivated to continue their work. CelebratingVictories In addition to identifying what they saw as the positive outcomes of their work, thc activists sought to share those successes with each other. A third fortifying strategy therefore involved the public affirmation and celebration of positive outcomes. As noted previously, some events (e.g., the November 1992 “Funeral for Fur”) explicitly celebrated what were seen as campaign victories. Yet, the activists celebrated the smaller advances as well. For example, the activists’ monthly meeting in May 1995 happened to fall a few days after the group had Ftaged several circus demonstrations. The materials distributed at those demonstrations included a flyer, entitled “The Greatest Creatures on Earth,” that described the activists’ position against the use of performing animals in circuses. More importantly, each flyer included the activist group’s address and phone number, along with an invitation for patrons to call or write the organization with their reactions to the protest activity. As a result, the organization received the following letter from a circus patron: I almost went to the Shrine Circus this weekend. Fate intervened. I’m glad your pamphlet on “The Greatest Creatures on Earth” was the deciding factor in boycotting circus animal circuses.. . .Thank you for your continued education. Since the letter was sent to the organization’s office, most of the activists would never have known about it. However, Wendy publicized the letter by reading it aloud at the end of the meeting. After reading it, she said, “For those who were there [at the demonstrations], thank you-we had an effect. Take heart, what we do works.Thanks for coming.” Her comments cnded the mecting and were met with a huge round of applause. Cathleen told me later, “It’s nice when [Wendy] always has some kind of letter she’ll read, or someone will say, ‘I saw you guys at the protest,’ and a couple of people will change. . . . I mean, that was good, that makes you feel good.” Similarly,Brendan noted, “I guess you really need to celebrate the really strong victories in order to keep people motivated .” In addition to lauding positive outcomes, the organization routinely planned certain events as a way of rewarding the activists’ efforts and keeping them relaxed and happy. Instead of celebrating particular campaign outcomcs, these activities helped celebrate animal rights activism more generally. One such event was a “Cruelty Free Festival,” a day-long event in July 1994 featuring musical entertainment as well as booths with 520 THE SOCIOLOGICAL QUARTERLY Vol. 43/h’o. 4/2002 information about animal rights and vegetarianism. Although the festival was primarily directed at the public, it also served to maintain activist morale. The musical acts created a party-like atmosphere that was intended to lift spirits. As Emily described it, “It’s a real up, happy thing.” Many of the activists who attended the festival appeared to enjoy the sun and each other’s company as they staffed the tables; some danced to the music and, at one point, a good-natured water fight even broke out. Further. while many activists felt that this particular event was successful in distributing educational materials to the public, they also recognized its effects on the group itself Becky said of the festival, “I’m still a pretty pessimistic person, but it’s to make people happy.” Marilyn added, “1 think it’s more for us than for the public. I don’t know if we’re really going to change any minds.” Other activities that were also expressly geared toward the activists themselves included occasional social events and outings. For example, Kelli described an outing to a Seattle Mariners baseball game: One other thing we do which isn’t necessarily a [protest] tactic is to buy a block of tickets to a Mariners game. This lets people with similar values and beliefs get together in a situation where they’re not angry or depressed about something and lets them rclax and enjoy each other’s company. Also, when you buy a big bunch of tickets you get your name on the scoreboard, so when that happened we all got up and cheered. This isn’t going to change others, but it might plant a seed in their minds. If that’s the first timc they’ve heard about us, they might hear it again sometime, and then maybe they’ll call to get some information. Every little bit counts, and even getting your name on the scoreboard is exposure. . . . In this movement, we know that people are sad and depressed. Every once in awhile we need to stop and have fun, like what we did with the Mariners gamc. You can only be angry for so long, and then you just burn out. Note, however, that Kelli did not describe the event as purely social; even celebratory events had the potential to further the animal rights cause by gaining positive exposure for the group that could lead to small yet useful advances. Thus, hcr comments illustrate the strategies of “seeing the positive” and “thinking cumulatively” as well. Claiming Credit The animal rights activists’ use of the three strategies described above helped them both boost and sustain their morale by highlighting the positive outcomes of their work. Interpreting outcomes positively is not the same as taking credit for producing those outcomes, however. Therefore, it is also instructive to look at how the activists accounted for outcomes-that is, how they explained why certain outcomes occurred. Here I am less interested in activists’ abilities to shape public perceptions of their movement as successful (although see Meyer 2000 for a discussion of the factors that shape whether movements can bill themselves to the general public as “successes’’) than I am in whether activists themselves believe that they are responsible for producing certain outcomes. An examination of these accounts suggests that activists’ sense of causality can also be used strategically as a motivational frame that can help maintain protest activity. Motivational Framing and EfficacyMaintenance 521 As noted above, during the course of my fieldwork, the fur and circus campaigns appeared to achieve some objective successes; the number of fur salons in downtown Seattle decreased from eleven in 1988 to only two in 1995, and attcndance at circus performances at the Seattle Center dropped off during the same period (Einwohner 1997). Notably, the activists took credit for these outcomes, claiming that their protest activity contributed to them in some way. Emily, for instance, felt that these changes were due entirely to activist efforts: Oh, I think it [the decline in circus attendance] is completely because of the activists. I mean, just standing out there, you know. Every time a circus comes, they [the patrons] see those people out there, either with signs or just handing them information. They’re finally understanding that there’s something else going on behind the scenes, besides what they see. And I think probably the circus thing is really more the activists than anything, more than PETA, more than the big groups, because it’s really more of a one-on-one thing where you really need to talk to people and let them know.. . .As far as the fur campaign goes? Yeah, I think it’s mostly activists out there with signs. I think it really is more of the grassroots. Maggie also felt that activists played a major role in educating the public about the fur trade, thereby leading to its decline in Seattle: In the beginning it was really worrying me, that that [the decline in fur] was just a fashion trend. But now, seeing that it really hasn’t come back, it gives me some hope that people are just acting on their morals. And I’m hoping that it’s just compassion that has driven it away and not some whim of what‘s in and what’s out. Do you think that compassion would have urisen whether or not the proresters were doing their thing? Well, just getting the information out-I mean, I hope that we had a big part of that. I don’t see anybody elsc really doing that kind of thing. Other activists were less sure that the group had played a major role, yet still felt that they did something to contribute to the declining fur sales and circus attendance in Seattle. As Brendan said, I don’t think they [fur salons] went out of business because of [us]. . . . It seems to me that generally there w l l be some other cause that is the downfall of the thing, and it’s like the animal rights people kind of helped push it over the edge. . . . I mean, if you consider that effective. then yeah, I guess [our group] has been effective on the issue, but sort of helped push it along. I mean, if [we] went away, if they went out of business, then it’s not like these issues would start coming back, I mean it’s not like fur salons would start opening or something like that. But it would just be, maybe, maybe there would be people that just hadn’t thought about the other side, and if [we] had been there maybe they might have got some information. Activist reactions to an apparent upswing in fur sales nationwide in the mid-I 990s serve as a final illustration of these self-serving attributions. The Fur Information Council of America reported that fur retail figures rebounded from a low of $1 billion dollars in sales in 1991 to $1.1 billion and $1.2 billion in 1992 and 1993, respectively (Pisik 1994). These nationwide trends did not appear to affect downtown Seattle in the sense that no 522 THE SOCIOLOGICAL QUARTERLY Vol. 43/No. 4/2002 new salons opened in the area; nonetheless, one would assume that activists would be concerned about these trends. Rather than concern, however, many of the activists with whom I had conversations about these reports dismissed them as propaganda on the part of the fur industry. Becky summarized the feelings of many activists when she said, Well, I can’t imagine why it’s going up again. I wonder even if it really is going back, or if that’s some kind of propaganda that the fur industry has promulgated somehow. Because it has become so politically incorrect to wear fur. I mean, even people that are not really interested in animal rights per se. so many peoplc support antifur when they have no other interest or connection with animal rights. So lhat really surprises me, that it can really be true that fur sales are going back up. And if they are going back up, I think it’s bccause the fur industry is really on a big campaign to bad-mouth the animal rights activists and another big campaign to sell fur again. Because you hear all this stuff about the European economic community and how they’re not importing certain types of furs and stuff like that. And if these things are happening, then how could they be selling more furs? It is perhaps not surprising that the activists claimed some credit for poyitive outcomes. As social psychological research on attribution shows, individuals are more likely to take credit for successes than they are to accept responsibility for failures (for a summary of this rescarch, see Fiske and Taylor 1991, pp. 80-81). This self-serving attributional bias extends to intergroup relations as well: a similar bias causes members of a group to make internal attributions for positive in-group outcomes and external attributions for negative in-group outcomes (Hewstone 1989). In the context of activism, however, individuals might have even more of a need to convince themselves of the impact of their efforts, given that their work can be so difficult. Emily, one of the group’s founding members, explained that seeing evidence of their effectiveness helped ward off frustration and burnout: I’m getting a little burned out, and a lot of times I think we’re never going to win. [But] then I see the fur thing going down, and then I get attendance records from the Shrine circus, and I go, “Well, sorncthing’s working!” . . . I think it’s really important for everyone to see the difference that we’re making. Otherwise you don’t even know if it’s doing any good or not. Activists’ claims that they contributed to what they saw as positive outcomes were therefore one final interpretive strategy that helped maintain their sense of efficacy and optimism for the future. SUMMARY AND CONCLUSIONS This article has explored the relationship between efficacy and collective action by examining the strategic components of efficacy. Building on previous work on motivational framing and social movement participation, I have argued that activists’ assessments of the outcomes of their activities may be made purposefully and strategically, in order to maintain those activities over time. Data from the animal rights movement are particularly useful in support of this claim, as societal reactions to animal rights issues present a number of obstacles to the achievement of the movement’s goals. Indeed, the Motivational Framing and EfficacyMaintenance 523 animal rights activists that I studied for nearly three years expressed a variety of opinions regarding their chances for success, at times feeling capable of achieving great change and at other times fceling frustrated and pessimistic. Their feelings of efficacy therefore varied quite a bit, depending on the context and the specific protest issue. More importantly, perhaps because of this variation they strived to maintain their sense of accomplishment, using several framing techniques to identify and celebrate the positive aspects of all protest outcomes, even those that appeared to have been unsuccessful. Activists also saw these beneficial outcomes as due, at least in part, to their own actions. This “efficacy work” produced positive evaluations and self-serving attributions that warded off frustration and helped these individuals sustain their involvement in animal rights activism. These findings have several implications for social movement research. First, they suggest that expectations for success play a role in protest activity beyond initial participation. Scholars have already demonstrated that feelings of efficacy are important predictors of participation in collective action. Somewhat contrary to what previous research suggests, however, my respondents did not always feel optimistic about their chances for achieving their desired social change; in fact, many of the activists that I studied were quite pessimistic about their abilities to change certain practices, such as hunting and animal experimentation. That they continued to participate in protest activities directed against these practices is notable, given their pessimism. What is important here is the strategic assessments these individuals made of their work: by purposefully reevaluating their activities, they were able to maintain a seme of efficacy that helped motivate them to stay active, despite their pessimism overall. Their use of various “fortifying strategies” therefore demonstrates kurthcr that perceptions of efficacy help inspire participation in collective action, both initially and during the course of ongoing activism. While perceptions of efficacy may motivate participation throughout the activist experience, however, the amount of efficacy work necded to sustain activism may vary over the activist life course. As Emily explained, When I first started out I thought we could change everything, you know, right away. And now I’m more into realism, realizing that it takes a long time to change people’s minds about things. The findings suggest that the longer one participates in collective action, the greater the effort it may take to maintain perceptions of efficacy. Thus, whereas levels of efficacy may be high at thc beginning of a campaign, these perceptions can change as activists experience protest first-hand, come face to face with their opponents, and reflect on what they are up against. Further, efficacy work may carry its own costs; the burden of maintaining these perceptions over time may itself contribute to activist burnout and, ultimately, demobilization. Mapping efficacy work ovcr time may therefore be a fruitful way to account for both movement emergence and decline. Just as the demands of efficacy work may vary for activists over time, they may vary by movement as well. As noted earlier, because of the fractured support that the animal rights movement receives from the general public, animal rights activists may face a particularly difficult burden of efficacy maintenance that members of other movements do not.Yet while the amount of efficacy work that activists must do to maintain their mobilization may vary by movement, the general processes described here are not necessarily 524 THE SOCIOLOGICAL QUARTERLY Vol. 43/No. 4/2002 unique to animal rights activism. For example, Benford’s (1993) study of the nuclear disarmament movement also acknowledges that efficacy must be maintained by activists over time; further, he notes that his respondents “were observed redefining failures as successes” (p. 208). The specifics o€ the animal rights case, therefore, need not detract from the generalizability of these findings. In fact, similarities in the dynamics of the animal rights movement and other movements suggest the opposite; for example, just as the “emotion work” done by animal rights activists to manage their emotional displays during protest activity (Jasper and Poulsen 1995;Groves 1997;2001) is common to other movements, including niovements against child sexual abuse (Whittier 2001) and breast cancer (Montini 1996), it is reasonable to expect that strategies of efficacy maintenance similar to those described here are used by members of a variety of different movements. Given different movement contexts, however, members of some movements may use only a subset of these strategies or may use them less often. The empirical task now is to identify whether members of other movements use such strategies and to what ends. Future research comparing efficacy maintenance activities in different movements can further enhance our understanding of the relationship between perceived efficacy and participation in collective action. Lastly, these findings suggest that activists’ assessments of their effectiveness are also relevant to the broader study of social movement outcomes, a topic that has recently received increased attention from social movement scholars (Burstein, Einwohner, and Hollander 1995; Giugni, McAdam, and Tilly 1999; Earl 2000). This point should not be overstated, as activists’ subjective assessments of their work are clearly distinct from objective outcomes. As this analysis has demonstrated, activists may have an incentive for evaluating their activities positively, whereas rcsearchers and othcr commentators might not. Nonetheless, to the extent that collective action produces outcomes, the subjective assessments that help sustain that action over time also help produce those outcomes. The use of certain efficacy maintenance strategies may therefore be associated with particular protest outcomes. In order to understand movement outcomes fully, researchers should continue to study the link between the subjective and objective aspects of movement outcomes in more detail. ACKNOWLEDGMENTS A much earlier vcrsion of this article was presented at the annual meetings of the American Sociological Association, Washington, D.C., August 2000. I thank David Meyer, Gregory Sucharczuk, the TSQ editor, and several anonymous reviewers for their insightful comments. REFERENCES Archibald, Matthcw E. 1995.“Political Participation and Political Efficacy: Re-examining a Reciprocal Effects Model with Longitudinal Data.” Masters thesis, University of Washington. Bandura, Albert. 1982. “Self-efficacy Mechanism in Human Agency.” American Psyclzologist 44:122-147. Begley, Thomas M., and Henry Alker. 1982. “Anti-Busing Protest: Attitudes and Actions.” Social Psychology Quarterly 45:187-197. Motivational Framing and Efficacy Maintenance 525 Benford, Robert D. 1993. ‘”You Could Be the Hundredth Monkey’: Collective Action Frames and Vocabularies of Motive within the Nuclear Disarmament Movement.” The Sociological Quarterly 34A9.5-216. Burstein, Paul, Rachel L. Einwohner, and Jocelyn A. Hollander. 1995. “The Success of Political Movements: A Bargaining Perspective.” Pp. 275-29.5 in The Politics of Social Protest, edited by J. Craig Jenkins and Bert Klandermans. Minneapolis: University of Minnesota Press. Cramton, Brenda. 2000. “The Changing Face of Anti-Cruelty Statutes.” Animal Issues 31 (4). Available on March 29,2002, at http://www.api4animaIs.org/doc.asp?ID =35. Earl, Jennifer. 2000. “Methods, Movements, and Outcomes: Methodological Difficulties in the Study of Extra-Movement Outcomes.” Research in Social Movements, Conflicts, and Change 2213-25. Edwards, Todd C., and Stuart Oskamp. 1992. “Components of Antinuclear War Activism.” Basic and Applied Social Psychology 13:217-230. Einwohner, Rachel L. 1997. “The Efficacy of Protest: Meaning and Social Movement Outcomes.” Ph.D. dissertation, Univcrsity of Washington. . 1999. “Practices, Opportunity, and Protest Effectiveness: Illustrations from Four Animal Rights Campaigns.” Social Problems 46: 169-186. Ennis, James G., and Richard Schreuer. 19x7. “Mobilizing Weak Support for Social Movements: The Role of Grievance, Efficacy, and Cost.” Social Forces 66:390409. Fiske, Susan T., and Shelley E. Taylor. 1991. Sociul Cognition. 2d ed. New York: McGraw-Hill. Gallup Organization. 2001. “Great American Meat-Out.” Available on May 20. 2002, at http:// pollbowl.gallup.com/th/03200 1 .asp. Gamson, William A. 1990. The Strategy o,f Social Prorest. 2d ed. Bclmont, CA: Wadsworth. ,1992. Talking Politics. Cambridge: Cambridge University Press. Garner, Robert. 1998. Political Animals: Animal Protection Politics in Britain and the United Slates. New York: St. Martin’s Press, Inc. Giugni, Marco, Doug McAdam, and Charles ‘Tilly, eds. 1999. How Social Movements Matter. Minneapolis: University of Minncsota Press. Glazer, Myron Peretz. and Peniiia Migdal Glazer. 1999. “On the Trail of Courageous Behavior.” Sociological Inquiry 69:276-295. Groller, I. 1990.“Do Animals Have Rights?” Parents. May, p. 33. Groves, Julian McAllister. 1997. Hearts and Minds: The Controversy over Laboratory Animals. Philadelpha, PA: Temple University Press. ,2001. “Animal Rights and the Politics of Emotion: Folk Constructions of Emotion in the Animal Rights Movement.” Pp. 23 2-229 in Passionate Politics. edited by Jeff Goodwin, James M. Jasper, and Francesca Polletta. Chicago: Ilniversity of Chicago Press. Guzzo, Richard A., Paul R. Yost, Richard J. Campbell, and Gregory P. Shea. 1993. .‘Potency in Groups: Articulating a Concept.” Brifish Journal of Social Psychology 32237-106. Hewstone, Miles. 1989. Caicsal Attribution: From Cognitive Processes to Collective Beliefs. Oxford: Basil Blackwell. Jasper, James M., and Dorothy Nelkin. 1992. The Animal Rights Crusade: The Growth qf a Moral Protest. New York: Free Press. Jasper, James M., and Jane D. Poulsen. 1993. “Fighting Back: Vulnerabilities, Blunders and Countermobilization by the Targets in Three Animal Rights Campaigns.” Sociological Forum 8:h39457. . 1995. “Recruiting Strangers and Friends: Moral Shocks and Social Networks in Animal Rights and Anti-nuclear Protests.” Social Problems 42:493-512. Kellert. Stephen R. 1989. “Perceptions of Animals in America.” Pp. 5-24 in Perceptions ofAnimals in American Culture, edited by R. J. Hoage. Washington, DC: Smithsonian lnstitution Press. Klandermans, Bert. 1984. “Mobilization and Participation: Social Psychological Expansions of Resource Mobilization Theory.” American Sociological Review 49583-600. 526 THE SOCIOLOGICAL QUARTERLY Vol. 43/No. 4/2002 . 1988. ‘The Formation and Mobilization of Consensus.” International Social Movement Research 1:173-196. McAdam, Doug. 1982. Political Process cmd the Development of Black Insurgency. Chicago: University of Chicago Press. . I 088. Freedom Summer. Oxford: Oxford University Press. Meyer, David S. 2000. “Claiming Credit: The Social Construction of Movement Success.” Paper presented at the American Sociological Association, Washington, DC. Montini, Theresa. 1996. “Gender and Emotion in the Advocacy for Breast Cancer Informed Consent Legislation.” Gender & Society 10:9-23. Oliver, Pamela E. 1989. ”Bringing the Crowd Rack Tn: The Non-Organizational Elements of Social Movements.” Research in Social Movements, Conflict, and Change 11:1-30. Paige, Jeffrey M. 1971. “Political Orientation and Riot Participation.” American Sociologicul Review 36:810-820. Paulsen, Ronnelle. 1991. “Education, Social Class, and Participation in Collective Action.” Sociology o.f Education 64:96-110. Pifer, Linda, Kinya Shimizu, and Ralph Pifer. 1994. “Public Attitudes toward Animal Research: Some International Comparisons.” Society and Animals 2:95-113. Pisik. Betsy. 1994. “Furriers Shed Their Gloomy Mantlc as Resurgent Sales Warm Industry.” Washington Times, March 8. p. A3. Piven, Francis Fox, and Richard A. Cloward. 1977. Poor People’s Movements: W h y They Succeed, How They Fail.New York: Vintage. Smith, Christian. 1996. Resisting Reagan: The US. Ceniral American Peace Movement. Chicago: University of Chicago Press. Snow, David A,, and Robert Benford. 1988.“Ideology. Frame Resonance, and Participant Mobilization.” Pp. 197-218 in From Structure to Action: Comparing Social Movement Research across Cultures, edited by Bert Klandermans, Hanspeter Kriesi, and Sidney Tarrow. Greenwich, CT. JAI Press. Snow, David A., E. Burke Rochford Jr., Steven K. Worden, and Robert D. Benford. 1986. “Frame Alignment Processes, Micromobilization, and Movement Participation.” American Sociological Review 53 :464431. Voss, Kim. 1996. “The Collapse of a Social Movement: The Interplay of Mobilizing Structure? Framing, and Political Opportunities in the Knights of Labor.” Pp. 227-258 in Comparative Perspeclives on Socid Movements, edited by Doug McAdam. John D. McCarthy. and Maycr N. Zald. Carnbridgc: Cambridge University Press. . 1998.“Claim Making and the Framing of Defeats: The Interpretation of Losses by American and British Labor Activists. 1886-1895.” Pp. 136-148 in Challenging Authority: The Zlistorical Study of Contentious Politics, edited by Michael P. Hanagan, Lcslie Page Moch, and Wayne te Brake. Minneapolis: University of Minnesota Press. Whittier, Nancy. 2001. “Emotional Strategies: The Collective Reconstruction and Display of Oppositional Emotions in the Movement against Child Sexual Abuse.” Pp. 233-250 in Passiorzate Politics, edited by Jeff Goodwin, James M. Jasper, and Francesca Polletta. Chicago: University of Chicago Press.
© Copyright 2026 Paperzz