Prevention of third party violence
and promotion of a culture of social dialogue
4 projects in cooperation with KS + NUMGE
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Czech Republic
Estonia
Hungary
Lithuania
Supported by a grant from Norway through the Norwegian Financial Mechanism 2009-2014,
in the frame of Decent Work and Tripartite Dialogue Programme
„Decent work - Prevention of 3rd party violence
in Prague health and social facilities/
Supported by a grant from Norway through the Norwegian Financial Mechanism 2009-2014,
in the frame of Decent Work and Tripartite Dialogue Programme
Planned Project Outputs/ Results
1. 150 trained persons/ 298 trained persons
2. New accreditation of course - 4.3. 2014
3. Updating training materials – 118 new pages
4. 4 prevention teams/ 5 prevention teams
5. Web portal
Supported by a grant from Norway through the Norwegian Financial Mechanism 2009-2014,
in the frame of Decent Work and Tripartite Dialogue Programme
Social dialogue – lessons learnt
Third party violence in social and health facilities often happens !
Violence at the workplace is not normal!!
• Cooperation between social partners in win-win framework
is profitable to both parties (safety at workplace, trust among
social partners, common outputs)
• Safety at the workplace is a common aim of both social partners
• Social dialogue is an effective tool for TPV prevention
• Social dialogue is an effective tool for Decent Work
Recommendations for future – 8 issues
1. Violence from third parties in the workplace still remains outside the focus of public
authorities and negatively affects the work environment.
2. The third party violence combating shall be supported by legislation.
3.
Third party violence should not be seen as normal.
4.
Education for employers and employees.
5. In collective agreements they have to collaborate on prevention of third party
violence in the workplace and to find common solutions.
6. The third party violence combating shall be supported by legislation.
7. To establish professional Preventive teams at the national and regional level.
8. The outputs of the project should be presented to the representatives of the European
social dialogue in EPSU, HOSPEEM and CEMR.
ESTONIA
SOCIAL DIALOGUE TO PREVENT THIRD PARTY VIOLENCE
Project Promoter
Project Partners
: Trade Union of the State and Self-governed
Institutions
: Association of Estonian Cities and Association
of Estonian Municipalities
GOALS
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Improve of Social dialogue
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Carrying out a study (questionnaire and analysis)
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Translation of workbook (Threats and Violence at
workplace)
Preparation and signing of the Memorandum of
Understanding
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Development, printing and distribution of the leaflet
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Amendments to legislation
RESULTS
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Visit to Lunner Commune to get some know-how
Improvement of Social Dialouge between
partners
Study showed that only 25% of violence was
handeled by the employer
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Memorandum of Understanding was signed
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Participants were involved preparations of leaflet
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New members of Trade Union
CRITICAL MOMENTS AND NEXT STEPS
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There was not so big interest from politicians to
participate
Recognition of the need for Social dialogue was low
Further raising of the politicians and employers
awareness
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Continue to work with Russian speakers
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Introduction of the signed Memorandum
LITHUANIA
DECENT WORK FOR SOCIAL
WORKERS AT MUNICIPAL LEVEL
PROJECT NO. 2012/104606
GOAL OF THE PROJECT
GOAL
• Strengthen the abilities of social workers and their employers in
reducing risks of third party violence in social sector.
NEW TOPICS AND WORK METHODS
• Decent Work and Third Party Violence were new topics
• The Association of Municipalities and the Trade Union had no
previous experience on cooperation
PROJECT RESULTS
1.
Collected information on the working conditions of social workers and
clarified situation on organisation of social dialogue in the municipal
social services sector
2.
Good practice examples, recommendations, new experience concerning
social dialogue in social services sector activated social workers and their
employers
3.
Improved understanding of importance of third party violence for social
workers and their employers, and increased knowledge of social
dialogue as an instrument to achieve better working conditions for social
workers.
4.
Increasing number of members : 2 new groups of Trade union of social
workers established in municipalities; active discussions, consultations
concerning developing of national social dialogue in social sector.
NEXT STEPS
• Dissemination of results to more regions
• Practical implementation of recommendations
Prevention of Third Party Violence at a local level in
Hungary
Project Promoter: Hungarian National Association of Local
Authorties (TOOSZ)
Partners: Trade Union of Public Servants and Municipal
Employees (MKKSZ), KS, Fagforbundet
FOCUS AND AIMS
Focus
Prevention and treatment of third party violence in
municipal offices
Aims
Provision of a strategic tool, methodology for municipal
offices, provision of a legislative framework for safe and
healthy working conditions, decent working conditions
Activities and Critical Factors
The process:
• National survey, study trips, six pilot projects , training of municipal
leaders, employees and trade union representatives, presentation at
county meetings, strategic guidebook
Critical factors:
• Successful development of a solid network of partners – trade union
representatives, safety representative, local government leaders
• Support of relevant ministries at national level, openness towards
development of national legislation on healthy and safe working
conditions
• Strong and unique cooperation between employers and employees in
international prespective through KS, MKKSZ, TOOSZ, Fagforbundet
Next steps
1. Extension of the network by involving further local
governments
2. Extension of the scope of project to local government
institutions (preparation of local and national legislation on
decent working conditions)
3. Further strengtening of bilateral relations with KS
(continuation in new projects and existing projects)