“Leading Through Change”
Alisha Kleiner
Creighton Glober
Jacob Moore
Jared Ruff
Overview
John P. Kotter
Traits of effective leaders
Eight steps to transform you organization
Four Mistakes That Lead to Failure
John P. Kotter
Professor of Leadership at Harvard School
of Business
Speaker At Management Meetings
Author of six best selling books:
Traits of Effective Leaders
Quest for learning
Risk takers
Open to people and ideas
Eight steps to transform you organization
 Establish a sense of urgency
 Form a powerful guiding coalition
 Create a vision
 Communicate the vision
 Empower others to act on the vision
 Plan for and create short-term wins
 Consolidate improvements and produce still
more change
 Institutionalize new approaches
Establish a Sense of Urgency
 Change is urgent and imperative
Balance short-term goals with long-term
vision
Utilize short-term gains as reminders
Establish a Sense of Urgency
S.W.O.T. analysis
Set the mood
Manage time
Form a Powerful Guiding Coalition
Create a team to lead change
 Engaging the right talent
 Guiding the coalition strategically
 Working as a team, not just as a collection of
individuals
Create a Vision
Emotional as opposed to rational
Clear intention and attainable
Guides decision-making
Directs the change effort
Vision, Results, and Sustainable Success
High
Unsustainable
Success
Sustainable
Success
Stagnation
Aborted
Vision
RESULTS
Low
Weak
Strong
VISION
Communicate the Vision
Leaders set an example
Various vehicles to communicate new
vision
Empower Others to Act On the Vision
Eliminate obstacles to change
Change structures that undermine the
vision
Encourage risk-taking activities
Plan for and Create Short-term Wins
Plan for tangible goals
Establish goals and create improvements
Reward employee involvement
Consolidate Improvements and
Produce Still More Change
Change structures and policies to fit the
vision
Hire right employees to implement vision
Keep things fresh
Institutionalize New Approaches
Create a relation between change
behaviours and success
Implement strategies to ensure leadership
development
Four Mistakes That Lead to Failure
Writing a memo instead of lighting a fire
Talking too much and saying too little
Declaring victory before the war is over
Looking for villains in all the wrong places
Writing a Memo Instead of Lighting a Fire
Managers fail to create the sense of
urgency during change
Do not just send out a report, have a
meeting
Solution
 Gather group to identify complacencies
 Brainstorm ways to counteract
complacencies
 Develop action plan to implement ideas
Talking Too Much and Saying Too Little
Most leaders under communicate their
change in vision by a factor of 10
Use speeches and memos too often
Lead by example
Leaders must behave consistently with
their goals
Solution
Lead by example
Leaders should behave consistently with
their goals
Declaring Victory Before the War Is Over
Often with initial success, leaders lose
sight of overall objective
Forget the difficulty and time it takes to
make change
Solution
Don’t settle for too little too soon
Don’t lose sight of the work that’s left to be
done
Looking for Villains In All the Wrong
Places
The perception that middle-management
resists change is unfair
Educated workforce-everyone is involved
in the change process
Biggest obstacles to change are people
directly under the CEO
Solution
Build a guiding coalition that represents all
levels of the organization
Conclusion
 John P. Kotter
 Traits of Effective Leaders
 Eight steps to transform you organization
 Four Mistakes that lead to failure
Conclusion
 “No organization today - large or small, local or global - is immune to
change. To cope with new technological, competitive, and
demographic forces, leaders in every sector have sought to
fundamentally alter the way their organizations do business.”
John P. Kotter