FINANCIAL SERVICES EQUALITY IMPACT ASSESSMENT – Impact on Pension Service Uptake following WPBR (Workforce, Pay Benefits & Review) STEP 1 : Setting up Service FINANCIAL SERVICES Division PENSIONS Contact Officer Contact Details [email protected] Direct Dial: 0141 276 8369 John Gillies Assessment Officers John Gillies Marie Maguire Wendy Doherty Clare WalkerPrice Title Division Chief Revenues & Benefits Manager(Service Delivery) Revenues & Benefits Manager Administration Officer Clerical Assistant Revenues & Benefits Revenues & Benefits Assessors& ERO Assessors & ERO STEP 2 : Identifying the Policy / Function Name of policy / function Equal Pay Policy & The impact of the pay, grading and benefits structure on the Strathclyde Pension Fund uptake following implementation of the Workforce, Pay, Benefits & Review (WPBR) Is this a new policy / function Has the policy / function been assessed before, if so indicate date NO NO Step 3: Research and Consultation These are the sources of evidence used and the key facts that informed the assessment of the policy. o Membership breakdown prior to implementation of WPBR -1/04/06 by: -Age -Gender -Income level No information is held in relation to disability, sexual orientation, faith and belief or BME. o Measure the number of members who have joined the Pension Scheme since the implementation of WPBR using the same categories. o Availability of Information available to staff considering joining the Pension Scheme o What’s on the CONNECT site o Consider the +/- effects of the new pension scheme being implemented from 1st e/mm/eia/apr09-v1 April 2009 o Identify any barriers that may prevent staff from accessing the scheme Stakeholder Consultation o Meet with Pension Staff who deliver pension information at new employee induction stage. o Gauge from pension staff who deliver a presentation at induction the number of joiners who sign up at induction o Identify reasons why people do/don’t join the PS – establish whether there is evidence or is it anecdotal. o Survey a sample of new employees who have either opted in/out of joining The Pension Scheme. STEP 4 : EVIDENCE GATHERED IN THE PROCESS OF CARRYING OUT THIS ASESSMENT Workforce profile at 31/03/2006 Dept Chief Execs Direct & Care Development & Regeneration Education Environmental & Protection Services Finance Land Services Social Work Unknown Departments Number of Females 482 7693 333 Number of Males 337 1120 431 4436 234 848 574 4012 N/A Total Percentage Female Percentage Male 819 8813 764 58.85 41.15 87.29 43.59 12.71 56.41 419 1497 4855 1731 91.37 13.52 8.63 86.48 356 2190 1481 N/A 1204 2764 5493 N/A 70.43 20.77 73.04 N/A 29.57 79.23 26.96 N/A Percentage Female Percentage Male Pension Service Membership at 31/03/2006 Dept Number of Females Chief Execs Direct & Care Development & Regen Education Environmental & Protection Services Finance Land Services e/mm/eia/apr09-v1 Number of Males Total 276 1483 165 150 381 210 426 1864 375 65% 80% 44% 35% 20% 56% 1780 156 255 1014 2035 1170 87% 13% 13% 87% 531 301 262 1399 793 1700 67% 18% 33% 82% Social Work Unknown Departments 2308 587 903 577 3211 1164 72% 50% 28% 50% Workforce Profile at 31/03/2008 Dept Chief Execs Direct & Care Development & Regeneration Education Environmental & Protection Services Finance Land Services Social Work Unknown Departments Number of Females 507 6505 280 Number of Males 280 1135 423 Total 5453 159 923 1391 6376 1550 85.52 10.26 14.48 89.74 749 354 3918 N/A 288 2133 1390 N/A 1037 2487 5308 N/A 72.23 14.23 73.81 N/A 27.77 85.77 26.19 N/A Percentage Male 37 20 57 787 7640 703 Percentage Percentage Female Male 64.42 35.58 85.14 14.86 39.83 60.17 Pension Service Membership at 31/03/2008 Dept Chief Execs Direct & Care Development & Regeneration Education Environmental & Protection Services Finance Land Services Social Work Unknown Departments Number of Females 287 1601 168 Number of Males 166 394 219 Total 453 1995 387 Percentage Female 63 80 43 1972 158 267 1023 2239 1181 88 13 12 87 547 293 2411 1328 271 1407 955 787 818 1700 3366 2115 67 17 72 63 33 83 28 37 There is evidence to confirm that overall the membership of the Pension scheme has increased since 1/04/07 and in particular a greater number of women have joined following WPBR. Availability of information to new employees: A starter pack is provided to all new e/mm/eia/apr09-v1 employees that includes: o o o o o Scheme Guide Nomination Form Prompt for any previous pension to be transferred into the scheme AVC information. In addition to this individual departments can invite Pension Service Liaison Officers to deliver this information at induction to new employees but there is no corporate approach to this. o Information in alternative formats is not readily available, although on request some provision will be made to provide this where required. o The Council’s internal web site CONNECT contains some information about the pension scheme with key contact details listed. There is also an on-line calculator that provides indicative figures for information purposes. o From 1st April 2009 the pension scheme has changed with the key emphasis being on improved benefits for the contributor: More pension – pension accrual is 1/60th of final salary previously 1/80th More targeted ill health benefits More flexibility on retirement – people born before 1st April 1960 retain their Rights under the Rule of 85 More protection for nominated beneficiaries – including same sex couples o o o o o STEP 5 : STAKEHOLDER CONSULTATION In conducting this assessment we consulted with staff employed within the pension service and issued an electronic survey to a selection of new employees who have joined the Council within the last 12 months in a variety of roles from manual worker to senior professional. The sample included employees who had joined the pension service and others who had opted not to join. The electronic survey was anonymous and we also took the opportunity to build in some equality monitoring questions. The sample survey is appended at Appendix A. The staff within the pension service confirmed that there is no established pattern across the Council to make staff aware of the pension scheme. Some departments invite the pension scheme liaison officers along to every induction; others never request a representative. This is a concern to the pension service staff that new employees may be missing out on a key employee benefit through lack of face-to -face communication. The pension service relies heavily on individual HR departments within the Council to promote the fund; there are no planned recruitment drives to capture existing employees who are not members or regular publicity drives to increase membership. e/mm/eia/apr09-v1 As the scheme is changing, individual departments can request presentations for staff but in the main reliance on raising awareness is through brochures distributed to HR departments for dissemination to all members as well as features within the Councils’ staff monthly magazine “The Insider”. Pension staff were asked if they tracked how many people joined the scheme following a presentation at induction and conversely knew how many attendees opted not to join. There are no recording mechanisms in place for this but anecdotal evidence suggests that gender plays a large part, particularly amongst older women who have a partner and they believe their partner’s pension will provide enough for both of them. People who are at the lower end of the pay scale feel they can’t afford to contribute to a pension and fail to grasp that they would pay less income tax and national insurance as well as a lower contribution, based on the new scheme’s tiered rates. Interestingly there are staff based within the pension section that are not members yet they deal with it daily but fail to recognise the benefit to themselves. The sample survey of new employees was undertaken in April 2009. 100 people across the Council were selected to take part split 50/50 by gender. The response rate was 82% of which 39 were male and the other 43 female. The main findings from the survey are summarised as follows: o xxxxxx e/mm/eia/apr09-v1 Step 6 : Key Findings Based on the evidence gathered and consultation with internal stakeholders and employees the following was identified: BME: o o o o Eligible to join the PS Number of BME contributors not known Pension information is not available in other languages There is no monitoring data captured GENDER: o No barriers to joining o Information on number male/females in the pension scheme are known o The number of women in the pension scheme has increased following WPBR DISABILITY o No barriers to joining the pension scheme o Same benefits apply o There is no monitoring data captured o AGE o o o Information is not available in alternative formats e.g. audio/Braille/large print. Information on age of contributors is captured Possibility older women are disadvantaged in joining the scheme Retirement age for men and women has been equalized SEXUALITY o Same benefits apply o Same sex couples have the same status as other couples RELIGION and BELIEF o No monitoring data available o Unable to assess the impact as no data is held GRADE o Contributions are linked to pay STEP 7 : CONCLUSION Glasgow City Council offers many employee benefits but the opportunity to join the occupational pension scheme is considered to be the main employee benefit available to all employees but through this assessment there is evidence to show that the Council needs to do more to promote the scheme to both new and existing employees. e/mm/eia/apr09-v1 There is statistical evidence illustrating that the workforce profile is changing and becoming more diverse yet the promotional literature of the pension scheme is only readily available in one language. Not all service departments invite a pension service liaison officer to deliver a face-to-face communication at new starts induction to fully promote the pension scheme and this may explain why some service departments have a lower rate of take-up from others. A more consistent approach in delivering the key messages to all new employees incorporating monitoring of take-up and frequently asked questions would better inform the pension service of the main reasons/issues as to why new staff opt not to join the Strathclyde Pension Fund. STEP 8: RECOMMENDATIONS STEP 9 : Approval / Signing off Who is responsible for approving the recommendations The recommendations will require to be approved by the Head of Pensions and the Executive Director of Financial Services How will recommendations be implemented The recommendations will be introduced via an action plan approved by the Head of Pensions with agreed timescales for implementation. The Financial Services equality representatives will play an active role in the monitoring and reporting progress against plan to the Financial Services Leadership team (FSLT). e/mm/eia/apr09-v1 ACTION/TASK Promote the Strathclyde Pension Fund to new employees in a consistent and corporate way Introduce monitoring at new staff induction including equality monitoring data Monitor the number of male and female employees in the Strathclyde Pension Fund relative to the ratio of male and female employees in the Council Monitor the number of BME employees in the Strathclyde Pension Fund relative to the ratio of BME employees in the Council Expand the web site information to include availability of information in alternative formats and monitor demand Target the PLANNED OUTCOME All staff will be informed about the benefits of joining the pension scheme Pension service will be better informed about members needs and the reasons why new staff opt not to join Provides as indication to the Council that there is no gender differential in membership in the fund LEAD RESPONSIBILITY Financial Services-Pensions in conjunction with Corporate HR Provides as indication to the Council that the number of BME employees in the fund is proportionate to the diverse growth in the workforce profile Will meet the needs of BME, Disabled contributors and inform pension service of requirements Financial Services-Pensions This will Financial e/mm/eia/apr09-v1 Financial ServicesPensions in conjunction with Corporate HR Financial Services-Pensions Financial Services -Pensions TIMESCALE DATE COMPLETED promotion of the Strathclyde Pension Fund where monitoring data shows there is a below average level of take-up Introduce an annual drive to encourage take-up of the scheme e.g. after April of each year when annual increments/pay awards are effected Introduce an exit survey for members who opt to leave the scheme ensure Services-Pensions regular drives are undertaken to maximize membership of the scheme To maximize the membership of the scheme Financial Services-Pensions Will better inform the Council and the Pension Service why employees leave the scheme Financial Services-Pensions e/mm/eia/apr09-v1
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