I D C A N A L Y S T C O N N E C T I O N Eric Burgener Research Director, Storage New Mixed Workload Consolidation Focus for AF As For ces Customers to Look Beyond Just Performance April 2015 The market for all-flash arrays (AFAs) will reach $1.84 billion in 2015, and IDC expects it to grow at a compound annual growth rate (CAGR) of 46.1% for the next five years. Enterprises are moving away from dedicated application deployments for AFAs (where the array is brought in for a single application) to a newer model that emphasizes mixed workload consolidation. The ability to support dense mixed workload consolidation — in effect, to replace the primary enterprise storage workhorses of the past — has become the key competitive battleground among AFA vendors, and this is expanding the focus of these offerings not only to deliver performance but also to meet other enterprise requirements such as high availability. The following questions were posed by HP to Eric Burgener, research director for IDC's Storage practice, on behalf of HP's customers. Q. Do AFAs need to offer high availability, or is performance enough? A. There are two primary deployment models for AFAs: dedicated application and mixed workload consolidation. In dedicated application deployments, the AFA is specifically purchased for an application that requires the highest performance, almost regardless of cost. In this case, data services in the application can be leveraged to meet requirements for high availability, and the AFA is expected to provide just high performance and data integrity. In mixed workload consolidation deployments, the AFA is purchased as an alternative to an enterprise storage array and will host multiple applications. In this scenario, array failures will have a much broader impact on the business, and therefore the AFA is expected to meet much higher availability requirements. As enterprises move more to the mixed workload consolidation model, availability driven by array-based capabilities becomes increasingly important. Q. Why has the requirement for availability increased in AFA deployments? A. Many enterprises that initially deployed AFAs for a dedicated application have been very happy with the results, and they want to move more applications onto the platform for performance reasons. This phenomenon is becoming widespread, and IDC expects that the ability of AFAs to support dense mixed workload consolidation will be the defining competitive battleground for AFA deployment in 2015 and beyond. IDC 1891 Server consolidation on virtual infrastructure is a mainstream strategy in enterprises today, combining older workloads such as databases, messaging and collaboration systems, and home directories with newer workloads driven by mobile computing, social media, big data and analytics, and cloud-based applications. The resulting virtual workloads are driving the demand for consistent, sub-millisecond storage latencies that scale into the hundreds of thousands of IOPS, and end-user requirements, driven by Web-based expectations, assume 24 x 7 availability. This new computing environment, which IDC refers to as "3rd Platform computing," is driving the demand for high performance and very highly available storage solutions. IT organizations are now routinely expected to meet service-level agreements (SLAs) at the five-nines level and above, and the new storage architectures necessary to deliver required performance must also meet these stringent availability requirements. Q. Can the increase in availability requirements be characterized quantitatively? A. IDC primary research has tracked a trend of increasingly stringent availability and recovery requirements over time. As enterprises become more dependent on IT infrastructure to directly generate revenue, to drive production, or to deliver high-touch customer service, the cost of downtime has increased as well. Just a few short years ago, many organizations did not specifically know their cost of downtime or their recovery point objective (RPO) or recovery time objective (RTO) requirements. Today, only 8% of organizations do not know their cost of downtime, and 65% of organizations that do know it place it at between $20,000 and $100,000 per hour for their most critical applications. Nearly 85% of them have RPOs of less than an hour, and 78% of them have RTOs of less than four hours. Online businesses that generate revenues from ecommerce sites are particularly sensitive to downtime. Retail companies like Amazon and eBay, financial services companies like eTrade and PayPal, healthcare companies like Illumina and Pfizer, manufacturing companies like Chinese smartphone maker Xiaomi and Apple, and streaming media providers like Netflix and Hulu — all of which have large online presences that directly generate revenue — can very accurately calculate the opportunity cost of IT infrastructure failures, making it very easy to cost justify the solutions necessary to meet "five-nines plus" availability requirements. Innovative companies across all industries in the 3rd Platform computing era are inventing new business models based around the Web, and for them, (up)time is money more than ever before. Q. Beyond availability and resiliency, what are the other decision-making criteria customers must consider when choosing an AFA? A. The AFA use case determines customer expectations. Dedicated application deployment is quickly becoming a niche use case. Mixed workload consolidation deployment demands that the AFA act as a direct substitute for the enterprise storage workhorse(s) it may be replacing. Though the value of performance is undeniable, enterprises will not put their mission-critical applications at risk to achieve it. AFA customers expect not only flash performance but also that the array will measure up to enterprise requirements in the areas of availability, reliability, scalability, security, and manageability. This means AFAs will have to support snapshots, clones, encryption, data protection (RAID, erasure coding, etc.), replication, and the APIs necessary for them to be easily integrated into preexisting datacenter workflows. With many workloads running on a single array, managing data services at the application level is too unwieldy — the required features must be provided by the array. Quality of service (QoS) is a key requirement in any performance-sensitive environment simultaneously supporting multiple applications. As IT departments are increasingly being asked to commit to SLAs, performance must be delivered consistently as promised on an application-by-application basis, regardless of what else may be going on in the system. 2 ©2015 IDC 3rd Platform computing workloads tend to exhibit bursts of I/O activity during certain times of the day that may put performance at risk if array resources are not managed appropriately. Look for controls that allow administrators to prioritize applications, ensuring they receive what they need at all times but do not overconsume resources during bursts of activity. AFAs may easily provide 10x the storage performance of legacy platforms, but the increasingly dense 3rd Platform computing infrastructure will be pushing their limits in the future, and administrators will absolutely need QoS controls. Flash technologies are also ushering in a new set of expectations around the use of storage efficiency technologies like thin provisioning, compression, deduplication, space-efficient snapshots and clones, and replication based around delta differentials. With legacy hard disk drive (HDD)–based architectures, these technologies often imposed performance impacts that precluded their use in performance-sensitive primary storage environments. Flash performance, as well as storage efficiency technology implementations specifically built for flash media, has allowed these features to be widely used with even high-performance application environments. Inline data compaction/reduction technologies can also help improve flash endurance in these settings. Taken together, these technologies are fast becoming baseline requirements in AFAs that will be used for mixed workload consolidation, helping improve performance and endurance as they lower overall effective $/GB costs. Q. What technologies are coming after flash? And how will they impact storage architectures? A. As flash becomes ubiquitous in datacenters, it will set new expectations about performance, workload consolidation density, and energy and floor space consumption. Over the course of the next 12 to 18 months, we will start to see application vendors modifying their applications to deliver better performance, reliability, availability, scalability, and recoverability — just as we did in the 1980s as software vendors optimized their wares to perform better with HDDs. As virtual infrastructure penetrated mainstream computing, one of the key mismatches was between increasing processor performance and lagging storage performance. Flash has emerged as an excellent solution to that problem in today's environment, and it is why IDC recommends that all datacenters deploy flash technology in at least some capacity in their primary storage environments. Processing power will continue to increase, and newer storage technologies will be required to keep IT infrastructure operating in a balanced manner. Memory-based technologies like nonvolatile memory (NVM) promise to increase storage performance density in a manner that meets enterprise requirements. As new processors/memory/storage hierarchies evolve, new optimizations will be required to maximize the value they bring to enterprises. Disk optimization was a common development focus with HDD-based systems, just as flash optimization is with today's AFAs. The key longterm trend here is to perform I/O optimizations specific to each new computing infrastructure as it evolves, and we should expect more of it in the future. As infrastructure density increases over time with new storage technologies, as measured by metrics like IOPS/TB, effective TB/U, and increasing application density, management tools will need to evolve as well to enable administrators to meet SLAs. ©2015 IDC 3 A B O U T T H I S A N A L Y S T Eric Burgener serves as a research director for IDC's Storage practice, which includes Storage Systems, Software, and Solutions research offerings; quarterly trackers; and end-user research as well as advisory services and consulting programs. Mr. Burgener's areas of coverage include flash-based arrays (all-flash arrays and hybrid flash arrays) as well as storage virtualization solutions. A veteran of the storage industry for almost 30 years, he has worked with enterprise storage technologies since 1991, including both hardware and software-based solutions. Prior to joining IDC, he held various leadership positions in product management, product marketing, business development, and technical support and worked as an Executive in Residence at Mayfield, a leading Silicon Valley–based venture capital firm. Mr. Burgener holds an undergraduate degree from Bowdoin College and an MBA from the University of California at Berkeley. A B O U T T H I S P U B L I C A T I O N This publication was produced by IDC Custom Solutions. The opinion, analysis, and research results presented herein are drawn from more detailed research and analysis independently conducted and published by IDC, unless specific vendor sponsorship is noted. IDC Custom Solutions makes IDC content available in a wide range of formats for distribution by various companies. A license to distribute IDC content does not imply endorsement of or opinion about the licensee. C O P Y R I G H T A N D R E S T R I C T I O N S Any IDC information or reference to IDC that is to be used in advertising, press releases, or promotional materials requires prior written approval from IDC. For permission requests, contact the IDC Custom Solutions information line at 508-988-7610 or [email protected]. Translation and/or localization of this document require an additional license from IDC. For more information on IDC, visit www.idc.com. For more information on IDC Custom Solutions, visit http://www.idc.com/prodserv/custom_solutions/index.jsp. Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com 4AA5-8013ENW 4 ©2015 IDC
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