Multi Agent Systems in
Health Care
Ron Neville
Core concept
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Virtual software agents represent each
component of a real world system
Agents are persistent, autonomous, interactive
and form a ‘community’.
Represent and negotiate on behalf of their real
world counterparts
Potential to transform the process and outcome
of health care
“………as big as the Internet”
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CSO Fellowship
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MAS in health care
CalicoJack.co.uk
Spinout
 Jackdaw
 Orange network
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The Westgate Demonstration Project
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Appointment booking
with DNA reminder
Repeat Prescription
ordering
Clinical enquiries
Remote access to core
Clinical Summary
Appointment Booking
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Human patient makes an SMS request
Human receptionist finds ‘best fit’
Agent receptionist reminders
Patient agent confirmation or cancellation
Repeat Prescription Ordering
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Real world patient, clerical staff, GP, pharmacist
Agent representation and automation
Safety loop
Clinical enquiries
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Convenient, asynchronous, audit trail
Medium of users’ choice – SMS for patient, email conversion for GP
Automation of ‘routine’ or normal results
service
Remote access to Core Clinical
Summary
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Basic health data
Allergies
Current Medication
Past Medical History
D-Toxt
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Mobile phone SMS support pre, during and post
detoxification for opiate users
SARMA
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Clinical Trials recruitment module
Development areas
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Long term health condition support
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Pharmaco-vigilance
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Social networks for older people
Evaluation
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Quantitative
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Qualitative
Conclusion
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MAS…..as big as the Internet?
‘Geekfest’ or a serious clinical topic?
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Thanks for listening and discussing…..
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