HSC06 Scheme of Work V1 A Level Health & Social Care/Schemes of work/Version 1.0 Unit Title HSC06: Practitioner Roles (Compulsory) This unit aims to increase your understanding of the world of work in health, social care, children and young people and community justice sectors. It also helps you to reflect on your own suitability for different job roles. This unit is synoptic. It requires you to use the knowledge and understanding of life quality factors and caring skills gained in HSC01 and other AS units. Method of assessment – a portfolio of evidence Topic 3.6.1 Employment Sectors Learning objectives/understanding Key terms/definitions/notes Suggested activities Resources You should learn about the main employment sectors in the four sectors of health, social care, children and young people and community justice. These are: the statutory sector: the NHS, local authority provision including social services and education (including Early Years and special education) the independent sector: private, profit-making providers of health and social care; private not-for-profit providers Employment Sectors Funding sources How service is accessed. Using the 4 sectors carry out a mind map exercise thinking of as many potential job roles as possible. Although some of the information is now out of date a starting point is A2 Health & Social Care R Smithson. Good sites for all this research are www.prospects.ac.uk/ www.jobs4u.uk.com/ http://www.connexionsdirect.com/Jobs4u/ 1 HSC06 Scheme of Work V1 (e.g. housing associations which provide residential care) voluntary organisations. You should learn how these sectors are funded, e.g.: local and national taxation charges for services via insurance lottery funding direct donations. You should understand factors which influence the availability of these jobs, nationally and locally, including demographic change and the policies of the political party in power. Local and political factors. Encourage students to look up their area website to find type of area, population etc. Look up BBC News to look at issues associated with chosen job roles. 2 HSC06 Scheme of Work V1 3.6.2 Roles and Conditions You should learn what is meant by conditions of employment, e.g.: pay incremental pay increases overtime pension rights holidays working patterns (e.g. shift) job security. Conditions of employment : Pay Incremental pay increases Overtime Pension rights Holidays Working patterns Job security You should learn in outline the Qualifications different levels of qualification Job satisfaction required for the different job roles. Autonomy You should learn what is meant by Level of reward job satisfaction and understand the Team work factors which might contribute to this Stressors/satisfiers including: Level of autonomy responsibility level of reward Client outcome working in a small, cohesive Status team stressors and satisfiers level of responsibility. You should understand that jobs in the four sectors vary widely in job outcome. For example, a nurse working in ophthalmic outpatient surgery will see most patients completely cured or significantly improved, while a care assistant in a 3 Students should work their way through the checklist finding up to date information to meet the Assessment criteria. HSC06 Scheme of Work V1 nursing home will see most residents decline and die. 3.6.3 Meeting Individual Needs You should understand that some job roles have a relatively high social status, while others seem undervalued or even disapproved of by the general public. You should refer to the quality of life factors and caring skills and techniques listed in HSC01 Effective Care and Communication and learn how practitioners apply these to meet the needs of clients. Psychological Life Quality Factors. Caring Skills & Techniques. You should also refer to how the life quality factors are met for the practitioners in their job roles. 4 R Smithson AS Health & Social Care. HSC06 Scheme of Work V1 3.6.4 Legislation 3.6.5 Quality Assurance You should learn about the main Legislation provisions and effects of legislation Safeguarding procedures relevant to the job roles. Safeguarding procedures relevant to each job role should also be examined, for example CRB checks. www.legislation.gov.uk/ You should learn about ways in which the client’s experience of treatment provided by practitioners can be assessed. These include the measurement of service delivery against performance indicators, e.g. waiting times and clinical outcomes, as well as the use of client satisfaction questionnaires and interviews. Use websites to look the organisations up and ask about QA. Measurement of service delivery https://www.gov.uk/ - this has replaced Direct Gov. Employment places – schools themselves etc NHS Care Quality Commission at present. Schools www.ofsted.gov.uk/ You should be aware of local factors influencing provision, e.g. difficulties of access caused by remoteness and/or lack of transport, demographic factors such as a large proportion of retired people or children in the population, poverty and level of resources for services. 5 HSC06 Scheme of Work V1 3.6.6 Interview Techniques You should learn how to design an interview schedule to measure satisfaction in the job and confirm your findings from section 3.6.1. You should learn how to use a combination of closed and open questions, including rating scales, where appropriate, to find out about the job role and satisfaction for a range of individual needs (life quality factors). You should learn when to follow up interviewee responses with supplementary questions. You should also learn how to record an interviewee’s responses on the schedule. Students write Interview one of the practitioners. interview questions – this is not a questionnaire so they should interview the practitioner ideally face to face. 6 HSC06 Scheme of Work V1 3.6.7 Ethical Precautions You should learn how to apply the following ethical precautions when interviewing respondents: avoid embarrassment and distress recognise whether or not an item might cause a respondent embarrassment or distress, and whether to discontinue an interview to avoid this the importance of telling the interviewee that they can choose not to answer particular questions maintain confidentiality respondents’ names should not be reported seek informed consent the initial request to the respondent should outline what will be required of them during the interview, and indicate how much time it will take;. The respondent should be specifically offered the option not to take part give an explicit right to withdraw from the interview at any time. Students can write this document using the bullet points as sub headings. 7 HSC06 Scheme of Work V1 3.6.8 Assessment. You need to produce a portfolio of evidence describing and evaluating two contrasting job roles from health, social care, children and young people or community justice. You should include in your work an evaluation and comparison of the two jobs as well as evaluating how practitioners support the safeguarding and protection of the individuals they come into contact with. It should also include an evaluation of your own suitability for these roles. Your portfolio of evidence should not be a shared exercise or based on a whole-group topic, but wholly your own work. Work which does not demonstrate independence cannot be awarded high marks. Your work for assessment must include the following sections and subsections. Please use the checklist provided. Section A Introduction This should include a description of each job role with reference to all the points below which must all be referenced : Full title and area it is from, e.g. adult nurse from health area Sector, including whether statutory or independent, funding sources and employer, e.g.NHS, named local authority, how the client/s access the service/s provided by the chosen practitioners, role, including the main duties or activities required, the extent to which the job role involves team working with others in different job roles, status, including level of public approval, qualifications required, opportunities for career progression, local and political factors influencing job opportunities, conditions, including whether part- or full-time, pay, overtime, hours/working patterns/shifts, holidays, pension rights, job security, evidence of anti-discriminatory practice, relevant legislation/policy, safeguarding procedures for each job role, presence of stressors, job satisfaction potential including client outcomes, level of responsibility, quality assurance regulator, life quality factors for the job role. Section B Evidence This should include two subsections as follows: B.1: Describe an investigation you carried out with a person who occupies one of the job roles you identified. You should design and use materials for an interview to investigate the person’s perception of aspects of their job role, job satisfaction and to confirm the accuracy of your research in section 3.6.1. The person you have interviewed must not named in the portfolio of evidence. B.2: Describe evidence of your own aptitudes. This might refer to existing qualifications, relevant experience, preferences, feedback from careers interviews and the results of vocational inventories. 8 be HSC06 Scheme of Work V1 Section C Evaluation This should include two subsections as follows: C.1: C.2: Compare and contrast the two job roles’ key factors with particular emphasis on how the two practitioners ensure that safeguarding issues are met. Evaluate your own suitability for the two job roles referring to the skills you have described in section B2. Your evaluation should make use of information presented in the Introduction and Evidence sections. Section D Appendix This should include: copies or website screen shots of all materials accessed for section A copies of letters or e-mails sent and received by you and materials you used to collect evidence, which might include job satisfaction inventories, records of interview responses, vocational preference inventory results and summary records of achievement and experience (the latter could be in the form of a CV) references to the sources of information used. Synoptic Assessment When writing your portfolio of evidence, you should draw on your knowledge, understanding and skills gained when studying HSC01 and other AS units. Particularly relevant to the Introduction and Evaluation sections of your portfolio of evidence is knowledge of life quality factors. 9
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