Leaning back: an experiment on cooperation and communication in mixed-gender teams Olga Stoddard1 and Joseph Price2 April 2015 Abstract Women are increasingly more likely to pursue education and careers in historically maledominated professions, increasing the amount of mixed-gender interactions in organizational settings. While gender diversity in teams provides an important benefit to the workplace, it may also lead to lower levels of cooperation as individuals may treat members of the out-group less favorably than members of the in-group. In this study, we assess the effect of priming a gender identity on cooperation and communication in mixed-gender teams through a laboratory experiment with a real-effort task. We find that priming gender identity seems to invoke stereotypes about men and women’s roles in communication, causing men to be more vocal and women to communicate less. Notably, these imbalances in communication patterns of men and women lead to a significant increase in inefficiency in mixed-gender groups, suggesting that making gender differences more salient diminishes subjects’ ability or motivation to remain taskoriented. JEL codes: D7 Key words: gender, cooperation, mixed-gender teams, laboratory experiment 1 (corresponding author) Department of Economics, Brigham Young University. 149 FOB Provo, UT. 84602. Email: [email protected]. The authors would like to thank Rebecca Jack, Theresa Boyd, Matthew Hubbard, and Brandon Betz for their outstanding research assistance. They would also like to acknowledge the research support of the Women’s Research Initiative, the Emmeline B. Wells Scholarly and Creative Works Grant, and a Mentored Environment Grant at Brigham Young University 2 Department of Economics, Brigham Young University. Teams are a common feature of the modern workplace. Teams provide an efficient and flexible way to complete tasks that require a diversity of skills, talents, and information (Eckel and Grossman, 2005). Teamwork represents one setting within the firm where cooperation in the form of communication and exchange of ideas is extremely important. Organizations are filled with such settings: company boards, committees, and councils, as well as group and department meetings. A lack of cooperation in these environments leads to a less efficient outcome for the firm (Tjosvold, 1984; Hoegl and Gemuenden, 2001). Another common feature of the workplace is increasing gender diversity. Women’s labor force participation rates have been steadily rising relative to men’s, with women rising from 34 percent in 1950 up to 57 percent in 2013 while men dropped from 86 percent down to 69 percent during the same time period (Bureau of Labor Statistics, 2014). The share of women pursuing higher education has also increased drastically. In 2012, the immediate college enrollment rate for females was higher than males, 71 percent versus 61 percent (U.S. Department of Education, 2013). By 2019, women are projected to account for nearly 60 percent of total undergraduate enrollment. This trend is not limited to the United States. In 2010, OECD reported that women earned on average 58 percent of undergraduate degrees conferred in OECD countries (U.S. Department of Commerce, 2011). This increasing demographic diversity in higher education and in the workforce can be a source of strength, but may also serve as an impediment to cooperation as it may trigger certain genderbased stereotypes and biases, as well as outgroup discrimination. Social identity theory suggests that members of a team that is heterogeneous with respect to social categories may find it difficult to integrate their diverse backgrounds, values, and norms to work together (Jehn et al., 1999). In general, people feel more comfortable working with and are more likely to trust and cooperate with those who they identify with, and they are more likely to identify with members of their own group (Chen and Li, 2009, Chen et al. 2014, Eckel and Grossman, 2005). In this paper, we explore whether cooperation and communication suffer in mixed-gender groups if gender differences are made more salient. We assess the effects of priming a gender identity on cooperation and communication through a laboratory experiment with a real-effort task. We 2 find that priming a gender identity activates gender-specific stereotypes, which leads to unbalanced communication (men become more dominant and women more shy) resulting in lower levels of cooperation and less efficient communication. We recruited an equal number of male and female college students to participate in the experiment. Subjects were randomly assigned to two-person teams and engaged in a real-effort task of answering trivia quiz questions. All subjects had the same set of trivia questions and subjects on the same team were allowed to send messages to the other person on their team to provide assistance or advice. This created a potential trade-off between answering the questions on your own screen and providing assistance to your teammate. Prior to the real effort task, we used a standard priming methodology to make participants’ gender identity salient and then we compare the degree to which gender priming affects individuals based on their own gender and the gender of their teammate. A recent body of literature has documented that individual behavior is significantly affected by gender-contextual environmental factors. Females have been shown to exhibit significantly more risk aversion in mixed-gender groups than in single-gender interactions. Booth and Nolen (2009) find that adolescent girls from single-sex schools take significantly more risk than those educated in mixed-gender schools. Similarly, Lindquist and Save-Soderbergh (2011) analyze the data from the Jeopardy game-show and find that women play a more conservative wagering strategy when they are in a male-only group compared to a female-only or a mixed-gender group. Prior experimental studies have attempted to estimate gender differences in cooperation in groups with different gender compositions. Eckel and Grossman (1996) find that men and women are both more likely to accept an offer from a woman in an ultimatum game, IvanovaStenzel and Kubler (2011) observe that men exert more effort in a task when they are paired with a woman, and Solnick (2001) finds that women receive lower offers from partners of both genders in the ultimatum game, suggesting that participants expect women to cooperate more frequently and with less of a monetary incentive. Contrary to this expectation, however, women chose higher minimal acceptable payments in the context of this experiment. Thus, women were expected to settle for less, when in reality they required more than men did. In the context of the 3 prisoner’s dilemma game, Charness and Rustichini (2011) find that, when individuals are playing with an audience, men tend to signal to other men that they are competitive, while women tend to cooperate more when being observed by other women. Ortmann and Tichy (1999), however, observe that women cooperate slightly less and men cooperate slightly more in single-sex pairings than in mixed-sex groups in a prisoner’s dilemma game. In our experiment, individuals participate in a real-effort task (a trivia quiz) that is similar to the ones used in Hoffman et al. (1994), Eckel and Wilson (2007), and Morita and Servatka (2013). While real-effort tasks have the potential to yield important insights into people’s economic behavior, few studies have used such tasks to measure cooperation. These tasks have been used to determine initial status in a later game (Burrows and Loomes, 1994), to measure the effect of different payment schemes on competitiveness (Gneezy et al., 2003), and to test the effect of teamwork on productivity (Munro et al., 2013). The specific task of answering trivia quiz questions has often been used to determine initial status in games (Visser and Roelofs, 2011) or initial endowments for another part of the experiment (Balafoutas et al, 2013), or to encourage relationship building among subjects (Morita and Servatka, 2013). Our study is one of the first to use a real-effort task to measure cooperation and communication patterns in the context of same-gender vs. mixed-gender groups. I. Research Hypotheses In this section we present our research hypotheses regarding subject behavior in the group realeffort task as related to gender, as motivated by the theoretical and empirical findings, which we discuss below. Hypothesis 1 (In-group bias). Subjects are more likely to cooperate with a same-gender partner than with an opposite-gender partner in the absence of any priming. We expect that even in the absence of gender priming, subjects will be more likely to cooperate with the in-group members. While experimental evidence on in-group gender bias is somewhat mixed in the context of an ultimatum game (Eckel and Grossman 1996; Solnick 2001), Ortmann 4 and Tichy (1999) find that, in a prisoner’s dilemma type game, men cooperate slightly more when paired with another man, while women cooperate slightly less when paired with another woman. In the context of our experiment where we will measure cooperation a real effort task, we hypothesize that the tendency to exhibit in-group favoritism will lead to higher levels of cooperation in the same-gender groups relative to mixed-gender pairings. Hypothesis 2 (Gender priming). Subjects are more likely to cooperate with the same-gender partners when we prime their gender identity. Priming subjects’ gender identity will likely fragment participants along gender divisions. Thus, we expect a greater degree of in-group favoritism and out-group discrimination in the gender priming treatment compared to the control. Previous research focusing on priming fragmenting identities finds similar results. Specifically, Stoddard and Leibbrandt (2014) find that subjects are less likely to coordinate on a payoff-dominant equilibrium with non-compatriots when their partner’s nationality is salient. Similarly, Chen et al. (2014) finds that Asian participants are significantly less likely to cooperate with their white counterparts in a prisoner’s dilemma game. Hypothesis 3 (Stereotype threat). Gender priming leads women to communicate less and men to communicate more. There is a substantial body of evidence showing that both men and women are susceptible to gender stereotype threats. Shih, Pittinsky, and Amady’s (1999) find Asian-American women perform better on math tests when their ethnic identity is primed and worse when gender is primed. Similarly, Shih, Pittinsky, and Trahan (2006) find that Asian-American women perform better at verbal tasks when their gender is primed, compared to when their ethnicity is primed. Coffman (2014) finds that individuals are not as likely to contribute ideas when asked about subjects that are stereotypically not their gender’s expertise. Rosenkrantz et al. (1968) identify additional traits that are commonly perceived as stereotypically male (such as aggressiveness, dominance, logic, directness, leadership, and self-confidence) and stereotypically female (such as being quiet). 5 We predict that priming gender identity will make those stereotypes more salient and cause men to communicate more and women to communicate less. This can be compared to a body of literature in which researchers have found that increasing gender salience through varying group gender composition causes both men and women to act more in accordance with stereotypes of women's passivity and male dominance (for examples, see Aries, 1976; Craig and Sherif, 1986; Johnson and Schulman, 1989; Karpowitz, Mendelberg, and Shaker, 2012). II. Experimental Design We used a between-subject design and each participant was randomly assigned to either a control or a treatment group in which we prime subjects’ gender identity before they make decisions. We prime subjects’ gender identity by introducing stimuli through a pre-experimental questionnaire based on the approach used by Shih et al (1999). The questions prompted subjects to reflect on their every-day interactions with the same and the other gender and consider whether they preferred spending time with one gender over the other and why. The subjects in the control group answered the same number of questions, but the questions were identity neutral, such as questions about their activities in leisure time. The main experiment involved students engaged in a real-effort task (answering trivia questions) across four different rounds. The first time, each subject had five minutes to answer twenty multiple-choice trivia questions on their own. Subjects saw ten questions on each screen and could move freely between the two screens and change their answers before the time was up. They did not receive any feedback until the end of the task. Subjects earned $.30 for every question that they answered correctly. During the second round, subjects answered a new set of multiple-choice trivia quiz questions. This time, however, they were randomly paired up with another person in the room. Each person in the pair had an identical quiz and each subject’s payment was now $.30 x the average number of questions that both partners answered correctly. During this task, each subject could communicate with their partner through a chat box on their screen. As part of the instructions, 6 subjects were informed about the higher expected earnings of those who cooperated with their partner on the quiz. We recruited a total of 216 students (106 women and 110 men) across 10 experimental sessions (approximately 22 students in each session). Students were recruited through email announcements. Each subject only participated in one experimental session lasting approximately 45 minutes and earned an average of $9. Participants also received extra credit in selected classes in the business school. We assigned 126 subjects to the control and 92 to the treatment group. In addition to behavioral outcomes from the real-effort task, we also collected information on their age, gender, race, grade point average (GPA), and major field of study as part of a post-experimental questionnaire. The characteristics of our control and treatment group are relatively well balanced across gender (50% female vs. 48% males), age (22.5 vs. 21.5), GPA (3.45 vs. 3.46), married (22% vs. 19%), and business major (65% vs. 60%), with age being the only characteristic with a statistically significant difference between the control and treatment group. III. Results Women scored significantly lower on the individual quiz than men in the control (7.83 vs. 8.95 correct answers), and about the same as men in the gender treatment (8.42 and 8.48). Men did slightly worse on average and women did slightly better on average when their gender identity was primed, relative to the control, though neither difference was statistically significant. In the group quiz, the number of correct answers was significantly lower for women relative to men (14.82 and 15.71, out of 40 possible), and it appears to be driven entirely by the control treatment, where women scored almost 2 points less than men (the difference is significant at the 1 percent level). In the gender treatment, men and women’s group quiz scores are not significantly different from each other (15.27 for men and 15.11 for women). By analyzing subjects’ chat communications, we find that in the group quiz, across both the control and the treatment, women wrote fewer words than men (73.96 vs. 77.74, not statistically different). In comparing the control and treatment groups, we observe that this difference is 7 driven entirely by the gender treatment. Women in the treatment sessions wrote significantly fewer words (66.45) when compared to the women in the control (83.5), men in the control (74.53), and men in the treatment (79.96). The same pattern emerges when comparing communication behavior using the average number of chat entries. Men become significantly more “vocal” (23.28 entries in the treatment compared to 19.23 in the control) and women significantly more “quiet” (17.48 entries in the treatment compared to 21.02 in the control). This causes a significant imbalance in communication between men and women in the gender priming treatment, with women making almost five entries fewer than men (17.48 and 23.28, p<0.01). This result is further confirmed when breaking down chat entries based on the number of statements (text messages that didn’t involve a question). Women made significantly fewer statements than men in the gender priming treatment (12.51 and 18.42, p<0.01). Figure 1 illustrates these differences in chat communications graphically. [Figure 1 Here] As shown in Figure 1, these communication imbalances lead to a sizable decline in chat efficiency. While men and women make about the same number of inefficient chat entries in the control (1.78 and 1.71), men make significantly more inefficient chat entries than women in the gender priming treatment (1.97 and 1.35, p =0.023). For the remainder of our empirical analysis, we control for the observed demographic characteristics3 of the subjects as well as other covariates, such as university major and GPA. To test our hypotheses, we perform the following regressions analyses: (1) Yi = β0 + β1 x Femalei + β2 x Treatmenti + β3 x Treatmenti x Femalei + β4 x Ingroupi + β5 x Ingroupi x Femalei + β6 x Ingroupi x Treatmenti + β7 x Femalei x Treatmenti x Ingroupi + β8 Xi + εi . (2) Yi = β0 + β1 x Femalei + β2 x Treatmenti + β3 x Treatmenti x Femalei+ β8 Xi + εi . 3 Demographic characteristics include age, ethnicity, and marital status. 8 In these equations, Yi represents one of our four outcome variables for individual i: a continuous variable of the subject’s trivia quiz score; subject’s score on the group quiz; the number of words written in a group quiz; and the number of chat entries. Treatment is a dummy variable for our gender priming treatment, Female is a dummy variable for female gender, Ingroup is a dummy variable indicating the same-gender pairing, and Xi is a vector of demographic characteristics and other covariates for each individual i. In all our analysis, we compare the effect of the treatment (gender priming) to the control (no-priming condition). Since model 1 includes several interaction terms, β0 represents our mean outcome variable for men in the control; β2 is the effect of the treatment on men, while the total effect of the treatment on women is represented by (β2 + β3 ). The effect of being in a same-gender group is given by β4 for men and (β1 + β4 + β5) for women in the control. Our in-group bias hypothesis (H1) then predicts that β4 > 0 and (β1 + β4 + β5) > 0 for all outcome measures, except individual quiz score. We can also use model 1 to test the gender priming hypothesis (H2). H2 predicts that subjects are more likely to cooperate with partners of their same gender in the treatment than in the control group. This would mean that (β2 + β4+ β6) > 0 and (β1 + β2 + β3 + β4+ β5+ β6+ β7) > 0 for all outcome measures except individual quiz score. Model 2 allows us to test the stereotype threat hypothesis (H3). H3 predicts that β2 > 0 and β1+ β2+ β3 < 0 for outcome variables which measure communication behavior (i.e., words written and chat entries). We report the results of our regression analysis in Tables 2 and 3. All of the regressions control for the observable demographic variables and report robust standard errors. [Table 2 and 3 Here] To test our in-group bias hypothesis (H1), we examine the degree to which communication and performance differs in same-gender groups compared to opposite-gender groups. We find that men write 5.02 more words (p=0.181) and send 1.14 more chat entries (p=0.248) when matched with other men, compared to when they are matched with women. For women, the differences are even larger with women writing an additional 28.04 more words (p=0.000) and 2.57 more 9 chat entries (p=0.000). However, when we look at team performance, we find that men in samegender pairings scored 3.39 points worse (p=0.017) and women in same-gender pairings scored 2.68 points worse (p=0.000), compared to mixed-gender pairings. These two results among the participants in our control group highlight two potential tradeoffs of gender diversity: increased performance and reduced communication. The higher performance among mixed-gender groups in our experiment may be particularly large since the real-effort task that we use draws on the different relative strengths among men and women. Our second hypothesis (H2) predicts that the gender priming treatment will increase subjects’ likelihood of cooperating with same-gender partners. We find mixed support for this hypothesis in our analysis. When compared with their counterparts in the control group, men in same-gender pairings in the treatment group write 13.65 more words (p=0.312), and make 5.4 more entries (p=0.121). Women in same-gender groups, on the other hand, seem to be affected quite differently by the treatment, writing 3.55 fewer words (p=0.753) and making 2.31 fewer entries (p=0.392). Here the gender priming seems to increase male cooperation, supporting our hypothesis, while it decreases female cooperation. This could be in part due to the effects of H3, which we explore below. Though cooperation levels vary by gender, both groups experience a decrease in efficiency. While men communicate more in same-gender pairings in the treatment, they score 0.14 points lower on average (p=0.001). Women also perform significantly worse on the quiz in samegender groups when primed, scoring 4.02 lower on the group quiz (p=0.014). With both shifts, we find that communication becomes more inefficient in the treatment, as evidenced by the lower quiz scores in both groups. To test the stereotype threat in communication (H3), we use the coefficients in model 2. When gender identity is primed, men write 4.05 more words (p=0.755) and make 3.75 more chat entries (p=0.254). Women in the treatment write 8.76 fewer words (p=0.441) and make 2.07 fewer chat entries (p=0.480). Though not statistically significant, these results support the proposition that stereotype threat is a factor in communication patterns in this experiment, as women become quieter and men become more vocal when gender identity is primed. 10 IV. Conclusion This paper investigates the effects of priming gender identity on cooperation and communication patterns in same-gender vs. mixed-gender groups in a controlled laboratory experiment. Our results contribute several findings to the literature on identity priming. First, women appear to be more responsive to priming than men. Even in the control sessions, information on the partner’s gender can produce significant in-group favoritism among women. We find significantly higher levels of cooperation in the real-effort task among women in same-gender groups relative to mixed-gender groups. Similarly, our analysis of chat communications reveals significantly higher number of chat entries and words from women when they are matched with other women relative to when they are matched with men. We also find that priming gender identity seems to invoke stereotypes about men and women’s roles in communication, causing men to be significantly more vocal, and women to communicate less. In particular, we find that when gender is more salient, men tend to become more dominant in the conversation, taking on a trait that is stereotypically male, while women assume a stereotypical more passive, quiet role. This appears to hold true even in same-gender pairings, since women communicated less in the treatment regardless of whether they were in-group or not. Notably, these imbalances in communication patterns of men and women lead to an increase in inefficiency in mixed-gender groups. As communication patterns changed during the treatment, quiz scores dropped as well leading to higher level of inefficiency, compared with the control. This holds true especially for men in our study and suggests that making gender more salient diminishes subjects’ ability or motivation to remain task-oriented. Research in social sciences provides several potential explanations for our findings. In addition to facing external barriers in the workforce, women are affected by internal barriers significantly more than men (Sandberg 2013). For example, women are shown to lack self-confidence and internalize negative societal cues about gender stereotypes and what defines “appropriate” behavior. Similar to the results reported in this paper, Karpowitz and Mendelberg (2014) show that women are less likely than men to talk and to influence others when discussing matters of common concern in a series of experiments involving a deliberation task. 11 Our findings are also largely consistent with the social-psychological phenomenon of “stereotype threat.” Making gender more salient in our experiment makes subjects more likely to perform in accordance with the gender-specific stereotype. While the relationships we document in this specific sample and environment may not be immediately generalizable to broader populations and settings, the conclusions we draw are novel and should motivate researchers to explore further the role of gender and other identities in organizational settings, particularly as the workforce is becoming increasingly diverse. 12 References Aries, E., 1976. Interaction patterns and themes of male, female, and mixed groups. Small Group Research 7(1), 7-18. 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U.S. Department of Commerce, 2011. Women in America: indicators of social and economic well-being. U.S. Department of Education, Center for Education Statistics, 2013. The condition of education 2013 (NCES 2013-037). 15 Table 1: Mean cooperation and communication behavior by treatment and gender Male Female Control Treatment 7.83 8.42 [2.53] [2.37] Control 8.95 [2.25] Treatment 8.48 [2.29] Group Quiz Score 16.35 [4.98] 15.27 [4.94] 14.45 [4.51] 15.11 [4.83] Words Written 74.53 [39.18] 79.96 [42.64] 83.5 [46.52] 66.45*** [32.66] Chat Entries 19.23 [8.95] 23.28*** [10.88] 21.02 [9.60] 17.48*** [9.45] Observations 88 127 92 117 Individual Quiz Score Notes: Standard deviations are in square brackets. Observations shown are for the quiz rounds. Some observations were dropped from quiz variables because of a technical error that caused the screen to freeze during the quiz. Individual quiz scores are based on a sample of 110 men and 106 women. ***, **, and * indicate statistical significance at the 1%, 5%, and 10% levels, respectively. Table 2: Impact of gender priming on performance and communication Individual Quiz Group Quiz Words Written Chat Entries Score Score Female -1.25*** -1.61 9.50 1.76 (0.18) (0.98) (8.27) (1.70) Priming -0.50 -0.83 4.05 3.75 (0.58) (0.95) (12.58) (3.07) Female *Priming 1.00*** 1.46 -22.31** -7.58** (0.22) (1.31) (9.50) (2.62) Sample mean 8.42 15.27 75.88 20.35 R2 0.049 0.078 0.058 0.065 N 216 424 424 424 Notes: Robust standard errors are given in parentheses. All regressions control for age, GPA, marital status, race, and university major. ***, **, and * indicate statistical significance at the 1%, 5%, and 10% levels respectively. 16 Table 3: Impact of gender priming and gender composition on performance and communication Variable Female Priming Female *Priming Ingroup Individual Quiz Score -1.25*** (0.18) -0.50 (0.58) 1.00*** (0.22) -- Female *Ingroup -- Ingroup*Priming -- Female*Priming*Ingroup -- Group Quiz Score -1.97** (0.69) -1.37* (0.68) 2.04 (1.19) -3.39** (1.15) 0.71 (1.29) 1.23 (1.31) -1.27 (1.72) Words Written Chat Entries -2.04 (7.78) -1.54 (12.65) -5.52 (9.80) 5.02 (3.46) 23.02*** (2.83) 10.17 (7.13) -32.66*** (7.76) 1.05 (1.41) 3.09 (2.67) -4.82* (2.22) 1.14 (0.92) 1.43 (0.91) 1.17 (1.72) -5.37** (1.74) Sample mean 8.42 15.27 75.88 20.35 R2 0.0490 0.1563 0.0964 0.0782 N 216 424 424 424 Notes: Robust standard errors are given in parentheses. All regressions control for age, GPA, marital status, race, and university major. ***, **, and * indicate statistical significance at the 1%, 5%, and 10% levels respectively. 17 Figure 1: Chat communications by treatment and gender 83.5 80 80 74.5 Average statements/words 66.5*** 60 40 20 15.2 18.4*** 15.8 12.5*** 0 Men Statements Women Men Control Women Words Written Treatment 18
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