TRIANGLE OF CARE
2 GOLD STARS – WHAT NEXT?
Tracy Collard - Carer Lead
Anne Broadhurst – Lead Governor/Carer Governor & Carer
Greater Manchester West Mental Health NHS Foundation Trust
THE STORY SO FAR
ACHIEVED 2 GOLD STARS IN MARCH 2015
• INPATIENT WARDS & COMMUNITY
TEAMS IN OUR DISTRICT SERVICES IN
BOLTON, SALFORD & TRAFFORD
• INPATIENT AND COMMUNITY TEAMS IN
OUR SPECIALIST SERVICE NETWORK
WHICH COVERS PRESTWICH, TRAFFORD,
SALFORD, CUMBRIA & CENTRAL LANCS
MOTIVATORS TO MAINTAIN MOMENTUM
• PROUD OF ACHIEVEMENTS
• QUALITY ACCOUNT
• KITEMARK SYSTEM FOR SERVICE USER & CARER
FEEDBACK, ENGAGEMENT AND INVOLVEMENT
• MY ROLE – CARER LEAD
• CARERS
CHALLENGES WE FACED
• GETTING THE SELF-ASSESSMENTS COMPLETED
• CARER INPUT
• UPDATING SELF-ASSESSMENTS
• TIME
POSITIVES
• SUPPORT FROM THE TOP
• DEDICATED CARER LEAD
• DEDICATED CARER TRAINER
• CARER CHAMPIONS
• CARERS PART OF STRATEGY
GROUP/WORKSTREAM FORUMS
• ENTHUSIASTIC STAFF
• CARERS STRATEGY/CHARTER/WEBPAGE
• REALISING HOW FAR WE HAVE COME
HOW HAVE SERVICES IMPROVED FOR CARERS SINCE
JOINING THE TRIANGLE OF CARE SCHEME?
Anne Broadhurst
FINAL THOUGHTS