Bespoke Adult Support and Protection Training in NHS Accident & Emergency
Settings
It is assumed that the following learning outcomes are specific to NHS A&E settings
and build on knowledge gained through, often mandatory, training as prescribed by
individual NHS Boards.
Learning outcome theme
1. RESPECTING RIGHTS
Individual learning outcomes
1.1 Be clear about the importance of respect and dignity at all times in the adult
protection context.
1.2 Be aware of how legislation, particularly Adults with Incapacity, relate in an A&E
context.
1.3 Know how to deal with rights and duties– balancing the choice and rights of the
person with the protection of an adult at risk of harm.
Learning outcome theme
2. RECOGNISE HARM
Individual learning outcomes
2.1 Recognise what harm is – with a
particular focus in A&E settings.
2.2 Recognise types of harm – as per the ‘ASP Act’ and also related protection
issues eg. domestic abuse
2.3 Recognise signs, symptoms and indicators of harm in their context
2.4 Recognise when there are situations where a person may benefit from support or
protection (see 1.3)
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Bespoke Adult Support and Protection Training in NHS Accident & Emergency
Settings
Learning outcome theme
3. REPORT HARM
Individual learning outcomes
3.1Know when to report harm (consideration of rights see no 1)
3.2 Identify it is your duty to report harm – signs, concerns, suspected or actual
3.3 Know who to report harm to – ie the Local Authority both within and outwith office
hours
3.4 Know about the ‘3 point criteria’
3.5 Know what to report & how to report when an adult has been harmed is at risk of
harm or you believe an adult is at risk of harm and requires protection.
3.6 Know who to ask or where to access information, if further guidance is required?
Learning outcome theme
4. RESPOND & RECORD
Individual learning outcomes
4.1 Know how to respond in a person centred manner taking into account: (See no
1)
 support & capacity/communication needs,
 views, wishes and feelings of the person, carers, guardian, attorney etc
4.2 Know how to record information & what to record (actions, decisions,
discussions, outcomes)
4.3 Know who to share information/records with
Learning outcome theme
5. REFLECT
Individual learning outcomes
5.1 Know how to learn lessons from the experience – and improve practice
5.2 Know how to share learning with the rest of the workforce
5.3 Know how to use experiences to support other staff
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