Sales IQ Money Matters Topic: Making the Sale After the Call Even the best sales person can only make so many calls in a business day. Paul J. Moran of Phoenix-based promotional products company Geiger, Inc. How often do you leave a sales call and think, “If only I had said…”? What if you could leave a billboard hung on the prospect’s wall, with your information displayed for all to see? If you have a billboard in a prospect’s office, they’ll be thinking about you every time they see it. They’re more likely to call if it’s easy to remember you. If the billboard is something of value, it’s likely to be seen and considered in the future, by them or by someone else. Your billboard is anything of value displaying your information artfully and professionally. Think of a calendar hanging on the lunchroom bulletin board, a journal for notes, a shirt for casual Fridays, a pen, a letter opener or computer tool. There are billboards hanging in every business. Most are lost opportunities never to be “seen” again. Those that stand apart, with a real or perceived value to the user, get noticed, remembered and relied upon for both their utility AND the important sales message you want conveyed. A “promotional product” is more than a pen or mug, a golf shirt or wine bottle; more than a shopping bag, tote, candy basket or USB. It’s a billboard! It’s a reminder of a sales call, when a golf shirt, service award, gift basket, holiday card and yes, even that old reliable calendar were given as a thank you, a welcome, a congratulations or a gesture of support. The sales message stays behind to retell, resell and restate the value presented hours, days, weeks or months ago. Try using billboards in your prospects’ offices and see how your relationships - and your sales - increase. Get Connected Geiger, Inc. (602) 327-0181 24 I M PAC T | S e pt e m b e r 2010 Interns (like the Chamber’s Samantha Waterman and Sean Gholz) can be valuable additions to your staff with a little planning. Part-Time Players Interns Can Provide Bench Strength By Stacie Garlieb, Successful Impressions, LLC Especially in today’s economy, where money is still tight and many staffs are stretched to the limit, recruiting interns for your organization can be a win-win that leads to building a strong “bench” or a future employee base. There are some keys to making the situation a positive one for your company and the intern: n Determine what projects and objectives the intern will work on before you start recruiting. Students want to know what the expectations are in advance. n Create meaningful experiences by having the intern focus on areas relevant to their major, or generation specific activities such as social media networking. n Find informal mentors in your organization who would like to work with an intern. Employees who are interested in mentoring will create a positive experience for your intern. n Establish what the top five skills are that the intern has to have to be successful. n Be critical when screening resumes. This can be a big timesaver. Phone interview the candidates who have previous experience in at least three of the five skills. n Give feedback consistently during the internship. This will help you see how the intern handles professional discussions and changes behavior accordingly. Near the end of the internship, talk with your team and evaluate the intern’s performance. If they have met objectives and shown exceptional results, you may have found someone to join your team for another semester or even full-time. THINGS TO REMEMBER n Most colleges and universities can connect employers with students. Visit sites like students.asu.edu/ career (ASU) or www.career. arizona.edu (U. of Arizona) to post opportunities. n The US Department of Labor (www.dol.gov) has criteria that must be met for an intern to be unpaid under the Fair Labor Standards act. n Interns who receive college credit in lieu of pay are covered by the School-to-Work Opportunities Act of 1994 and cannot do the work of a regular employee. Get Connected Successful Impressions, LLC www.successfulimpressions.net www.phoenixchamber.com
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