Journal of Behavioral Decision Making, J. Behav. Dec. Making (2012) Published online in Wiley Online Library (wileyonlinelibrary.com) DOI: 10.1002/bdm.1757 Strategy Selection in Risky Choice: The Impact of Numeracy, Affect, and Cross-Cultural Differences THORSTEN PACHUR1* and MIRTA GALESIC2 1 Department of Psychology, University of Basel, Switzerland 2 Max Planck Institute for Human Development, Center for Adaptive Behavior and Cognition, Berlin, Germany ABSTRACT Real-world decisions often involve options with outcomes that are uncertain and trigger strong affect (e.g., side effects of a drug). Previous work suggests that when choosing among affect-rich risky prospects, people are rather insensitive to probability information, potentially compromising decision quality. We modeled the strategies of less and more numerate participants in the United States and in Germany when choosing between affect-rich prospects and between monetarily equivalent affect-poor prospects. Using large probabilistic national samples (n = 1047 from the United States and Germany), Study 1 showed that compared with more numerate participants, less numerate participants chose the normatively better option (i.e., the one with the higher expected value) less often, guessed more often, and relied more on a simple risk-minimizing strategy. U.S. participants—although less numerate—selected the normatively better option more frequently and were more consistent across affect-rich and affect-poor problems than the German participants. Using a targeted quota sample (n = 118 from Germany), Study 2 indicated that although both more and less numerate participants paid less attention to probability information in affect-rich than in affect-poor problems, the two numeracy groups relied on different outcome-based heuristics: More numerate participants often followed the minimax heuristic, and less numerate participants the affect heuristic. The observed strategy differences suggest that attempts to improve decision-making need to take into account individual differences in numeracy as well as cultural-specific experiences in making trade-offs. Copyright © 2012 John Wiley & Sons, Ltd. key words risky choice; numeracy; affect; cultural comparison; heuristics In early spring 2009, doctors in the state of Veracruz, Mexico, described the first human case of a new strain of H1N1 influenza virus. By August 2010, when World Health Organization director Margaret Chan declared the end of the “swine flu” pandemic, the virus had infected 600 000 people and killed 18 000 in 208 countries. As H1N1 exploded into a pandemic, many governments invested large amounts of money in vaccines (Jack, 2010) and initiated campaigns that encouraged the public to get their shot. Soon, however, media reports about side effects and even deaths associated with H1N1 vaccinations dominated the headlines (Langer, 2009), confronting people with a complex trade-off between the risks and benefits of getting vaccinated. How do people make such decisions? Rottenstreich and Hsee (2001) highlighted that compared with the monetary lotteries usually used in risky choice studies, options involving the risk of experiencing an aversive outcome (e.g., side effects) often trigger stronger anticipatory affect and that such affectrich prospects might trigger different decision behavior than affect-poor prospects. Specifically, the authors showed that in decisions concerning affect-rich options, people seem to treat probability information differently than in decisions concerning relatively affect-poor options (see also Sunstein, 2002). Similarly, research on risk perception has shown that that people’s reactions to dreadful risks are often rather insensitive to probability information (Slovic, 1987). Reduced sensitivity to probabilities can lead to poor choices: For instance, people may be unwilling to accept a beneficial *Correspondence to: Thorsten Pachur, Department of Psychology, University of Basel, Missionsstrasse 60/62, 4055 Basel, Switzerland. E-mail: thorsten. [email protected] Copyright © 2012 John Wiley & Sons, Ltd. treatment (e.g., effective medication) that can lead to a highly adverse side effect, even when the probability of the side effect is very small (Waters, Weinstein, Colditz, & Emmons, 2009). Improving people’s decisions among affective prospects requires understanding the strategies underlying affect-rich and affect-poor choice (e.g., Payne & Venkatraman, 2011). The strategies used can depend on individual and also cultural factors. Our primary goal in this article was to investigate the influence of an individual factor, numeracy—defined as an individual’s ability to understand and use numerical information—on strategy selection in affect-poor and affect-rich risky choices. In light of evidence for cross-cultural differences in decision-making (Chu & Spires, 2008; Leng & Botelho, 2010), a secondary goal was to compare choice and strategy selection of participants from the United States and Germany, two countries differing considerably in their educational and health care systems (Rindermann, 2007; World Health Organization, 2008). In two studies, we examined the choices and choice strategies of more and less numerate people in a (hypothetical) medical decision-making task (choices between medications) and compared them with choices between monetary lotteries. Study 1 investigated the use of an expected value strategy and various heuristics and was based on large probabilistic national samples from the United States and Germany. In Study 2, we additionally considered the use of a strategy that recruits affect to make a choice. Moreover, we examined whether a person’s choice consistency—that is, the degree to which she makes the same choice among affect-rich as among monetarily equivalent affect-poor options—is related to her ability to reliably map subjective utilities of affect-rich outcomes onto a monetary scale. Journal of Behavioral Decision Making RISKY CHOICE AND AFFECT There is growing evidence that the anticipatory affective reactions triggered by the outcomes of risky options are an important determinant of how people respond to them (Loewenstein, Weber, Hsee, & Welch, 2001; Slovic, 1987). In a seminal study, Rottenstreich and Hsee (2001) asked participants to indicate how much they would be willing to pay to avoid either a 1% or a 99% chance of experiencing an unpleasant outcome. The outcome was either relatively affect-rich (e.g., an electric shock) or affect-poor (e.g., a $20 fine). For the affect-poor options, participants indicated a considerably higher amount for the 99% chance than for the 1% chance ($18 vs. $1), suggesting a high sensitivity to probability information. For the affect-rich alternatives, by contrast, the indicated amounts were rather similar for the 99% and 1% chances ($10 vs. $7). From these results, Sunstein (2002) concluded that people’s sensitivity to probability information is reduced when the outcomes are affect-rich compared with when they are affect-poor—and referred to this phenomenon as probability neglect (for a critical discussion, see McGraw, Shafir, & Todorov, 2010). Because probability neglect is more likely to occur in affect-rich than in affect-poor tasks, people’s choices might often diverge between the two, leading to preference reversals. What are the strategies giving rise to probability neglect? Although several studies have examined decision-making between affect-rich choices, there is practically no research that has compared the strategies used when people decide between affect-rich or affect-poor options. One strategy that implements an extreme form of probability neglect and can be an adaptive strategy in the loss domain is the minimax heuristic (Savage, 1951). According to this heuristic, probability information is ignored completely and a choice is based exclusively on information about the options’ worst possible outcome (for a more detailed description, see below). In a model comparison, Suter, Pachur, and Hertwig (2012) found the heuristic to be superior to prospect theory in describing people’s affect-rich choices. NUMERACY AND DECISION-MAKING The strategies people use in risky choice may depend not only on aspects of the task (e.g., such as the amount of affect triggered) but also on the decision maker’s ability to deal with numbers. This ability is captured in the “numeracy” construct, which encompasses knowing how to perform elementary calculations with percentages as well as an understanding of stochastic processes (e.g., the concept of a random coin toss; Lipkus, Samsa, & Rimer, 2001; Schwartz, Woloshin, Black, & Welch, 1997). Several studies have shown strong variability in numeracy in the population (Lipkus et al., 2001; Schwartz et al., 1997). How could numeracy impact risky decision-making (e.g., Reyna, Nelson, Han, & Dieckmann, 2009)? First, less numerate people may be less likely to integrate multiple pieces of numeric information describing a risk. For instance, when evaluating probability information from a ratio (e.g., 7/10, 33/100), people low in numeracy sometimes base their judgments solely Copyright © 2012 John Wiley & Sons, Ltd. on the numerator, whereas people high in numeracy tend to take both the numerator and the denominator into account (GarciaRetamero & Galesic, 2009; Peters et al., 2006). Similarly, one might expect that in risky choice less numerate people are less likely to integrate probabilities and outcome information than more numerate people and thus choose the option with the higher expected value less often. In addition, given that less numerate people have, by definition, difficulty interpreting probability information correctly, they might focus more on outcome-based strategies, which ignore probabilities. A second possible way in which people high and low in numeracy might differ is in terms of how their decisions are influenced by irrelevant contextual information (Dieckmann, Slovic, & Peters, 2009). For instance, in a study involving risky options framed as either gains or losses, Peters and Levin (2008) found that people low in numeracy were more influenced by the different framings than people high in numeracy. In the context of our studies, one might expect that less numerate participants are more influenced by the affective content of a decision problem than more numerate participants and that consequently less numerate participants would show fewer preference reversals between affect-rich and affect-poor problems. Third, there is some evidence that people with low numeracy scores are less likely to use numeric information to make a decision and instead recruit nonnumerical information, such as the strength of the affective reaction to an option (e.g., Peters, 2008; Peters et al., 2006, 2009). RESEARCH QUESTIONS AND HYPOTHESES We report two studies in which we presented to participants affect-rich and equivalent affect-poor risky choice problems (in a within-subjects design) that could lead to losses. In both studies, we examined the differences in strategies underlying the choices of more and less numerate participants. In addition, in Study 1 we compare the choices of U.S. and German participants to examine the degree to which strategy use may vary between cultures. In contrast to previous investigations on the role of affect in risky choice, which focused on highly educated and therefore probably highly numerate samples (i.e., students; Rottenstreich & Hsee, 2001; Suter et al., 2012), our samples covered a broad range of numeracy levels. On the basis of previous studies, we expected that preferences would systematically reverse between affect-rich and affect-poor problems. Specifically, the option with the higher expected value should be less frequently chosen in affect-rich problems, where people should instead choose the option with the more attractive worst outcome (thus displaying probability neglect). Given that less numerate people have been found to be influenced by context information to a greater degree than more numerate people, we expected that the former would show a greater proportion of preference reversals. Whereas several studies have merely speculated about the impact of numeracy on strategy selection (e.g., Peters & Levin, 2008; Peters et al., 2006, 2009), here we model people’s choices by using several precisely formalized strategies (for an alternative approach, see Glöckner & Pachur, 2012, and Pachur, Hanoch, & Gummerum, 2010). Specifically, we J. Behav. Dec. Making (2012) DOI: 10.1002/bdm T. Pachur and M. Galesic considered a compensatory strategy (expected value strategy) that is often used as a gold standard to evaluate the quality of a decision (e.g., Keeney & Raiffa, 1976) as well as three heuristics that have been proposed as possible ways to simplify a risky choice: (for an investigation of further heuristics, see Brandstätter, Gigerenzer, & Hertwig, 2006) a probabilitybased heuristic (least-likely) and two outcome-based heuristics (minimax and the affect heuristic). According to the expected value (EV) strategy, people aggregate the outcomes of each option, weighted by their respective probabilities, and choose the option with the most attractive expected value. For instance, when faced with a choice between option A, leading to a loss of $8 with a probability of 70% (nothing otherwise), and option B, leading to a loss of $16 with a probability of 25% (nothing otherwise), EV would choose option A. EV is a compensatory strategy because a very unattractive outcome can be compensated for by a low probability. For our implementation of EV, we used the outcomes’ monetary value as a proxy for how people evaluate them. According to the least-likely heuristic (Thorngate, 1980), people identify each option’s worst outcome and choose the option with the lowest probability of yielding the worst outcome. In the above example, least-likely would choose option B because it has the lower probability of yielding the worst outcome, $16 (25% vs. 70%). Although least-likely inspects both outcome and probability information, it is a noncompensatory strategy because outcome and probability cannot compensate for each other. For instance, a very unattractive outcome cannot be compensated by a low probability. According to the minimax heuristic (Savage, 1951), people only consider the worst outcome of each option and choose the option with the most attractive worst outcome. In the preceding example, minimax would choose option A, because its worst outcome (loss of $8) is less bad than option B’s (loss of $16). Because minimax ignores all other outcomes and all probability information, it is a noncompensatory strategy. As for EV, we used the outcomes’ monetary value as a proxy for how they are evaluated. The final strategy we tested was also an outcome-based heuristic. Like minimax, it considers only information about the worst possible outcome of an option and chooses the option with the most attractive worst outcome. Unlike EV and minimax, however, this heuristic assumes that a choice is based on the affective evaluation of the outcomes (rather than their monetary value). This strategy therefore represents a possible implementation of the affect heuristic (Finucane, Alhakami, Slovic, & Johnson, 2000; in the General Discussion, we discuss an extended implementation of the affect heuristic). In the aforementioned example, if a loss of $8 triggers less negative affect than a loss of $16, the affect heuristic would choose option A. We tested EV, least-likely, and minimax in Studies 1 and 2, and the affect heuristic in Study 2. Concerning our primary goal—to investigate the role of numeracy in strategy selection—we hypothesized that less numerate participants would be classified as following the compensatory EV strategy less frequently than more numerate participants. We expected that less numerate participants would instead be more frequently classified as following a noncompensatory strategy. However, we also expected that Copyright © 2012 John Wiley & Sons, Ltd. Numeracy, Affect, and Risky Choice more and less numerate participants would use different noncompensatory strategies. Given that people with lower numeracy scores have difficulty in understanding probability information, one might expect that they will be less frequently classified as following least-likely than people with higher numeracy scores. Moreover, given the evidence that less numerate people often recruit nonnumerical information to make a decision, we expected that they would be more frequently classified as following the affect heuristic than more numerate people. Regarding our secondary goal—to examine possible differences between the United States and Germany—one might expect that given that quantitative literacy, and thus numeracy, has been found to be higher in Germany (Kutner, Greenberg, Jin, & Paulsen, 2006; Programme for International Student Assessment, 2003), the use of compensatory strategies (and thus the choice of the normative option) and also consistency across affect-poor and affect-rich choices might be more pronounced in the German sample. STUDY 1 The aim of Study 1 was to examine the risky choices of more and less numerate participants in the United States and Germany in affect-poor and in affect-rich problems and to model their choices with the EV strategy, the least-likely heuristic, and the minimax heuristic. Method Participants The study was conducted with probabilistic national samples in Germany and the United States, as a part of a larger project investigating health-related decision-making. The larger project involved two waves. In the first wave (for a detailed description of the sampling procedure, see Galesic & Garcia-Retamero, 2010), participants in Germany (n = 1001) and in the United States (n = 1009) completed a numeracy scale consisting of nine items (for details, see Galesic & Garcia-Retamero, 2010) developed by Schwartz et al. (1997) and by Lipkus et al. (2001), as well as other questions concerning risk comprehension not reported here. Overall, the German participants had slightly higher numeracy scores than the U.S. participants, with 6.2 and 5.9 items answered correctly, respectively, t(2008) = 2.35, p = .02, d = .11. The median score was 6 in both countries. In the second wave, which included the study described here, approximately the top and bottom third of the participants in the first wave, ordered by numeracy scores, were invited to participate. The response rate was 71%, resulting in a sample of n = 534 participants from Germany and n = 513 participants from the United States (for a total of n = 1047; Table 1). Having sampled equally from the top third and the bottom third of the numeracy distribution, we were able to compare more and less numerate people within each country, as well as between countries. J. Behav. Dec. Making (2012) DOI: 10.1002/bdm Journal of Behavioral Decision Making Table 1. Sample structure in Study 1, by country, numeracy, sex, and age Germany Less numerate (M = 3.39, SD = 1.32) Total Sex Male Female Age (years) 2539 4054 5569 United States More numerate (M = 8.58, SD = .52) Less numerate (M = 3.12, SD = 1.47) More numerate (M = 7.82, SD = .97) 257 277 237 276 108 149 177 100 89 148 146 130 44 97 116 98 107 72 56 86 95 61 119 96 Note: The gender distribution within each age group was similar to the overall gender distribution for each numeracy group in both countries. Materials We used a total of seven side effects (fatigue, fever, itching, insomnia, depression, hallucinations, memory loss) to construct affect-rich lottery problems. Monetary losses, representing the amount of money that each participant was willing to pay to avoid the side effects, were used to construct affect-poor lottery problems (we demonstrate in Study 2 that the side effects indeed trigger stronger affect than their monetary equivalents). Participants were presented with a total of three tasks. In a monetary evaluation task, participants were asked to imagine that they suffer from a specific illness and that two alternative medications are available to treat the illness. Both medications treat the illness equally effectively but one medication has a particular side effect, whereas the other medication has no side effect. Participants indicated for each of the seven side effects their willingness-to-pay (WTP)—that is, how much more they would be willing to pay (in $ or € for the American and German samples, respectively) for a packet of the medication that does not have the side effect compared with the medication that does have the side effect. The next tasks were two lottery tasks, each of which consisted of four lottery problems. In each problem of the first lottery task, participants were asked to choose between two medications, both being equally effective in targeting the disease but implicating the possibility of different side effects: Medication A: With a probability of 15% the medication leads to fever as a side effect, with a probability of 85% no side effects occur. Medication B: With a probability of 10% the medication leads to insomnia as a side effect, with a probability of 90% no side effects occur. We constructed these problems such that the expected values of the two options—calculated on the basis of monetary evaluations of the side effects in a pilot study—would be comparable (to avoid clearly dominated options) and that a more aversive side effect would occur with a smaller probabilities than a less aversive side effect. (The probability of the side effects, which were the same for all participants, varied between .5% and 70%. A complete list of the lottery problems is available upon request from the authors.). In each problem of the second lottery task, participants were presented with a choice between the same lotteries as in the first Copyright © 2012 John Wiley & Sons, Ltd. lottery task, except that the side effects were replaced with the monetary amount that the person indicated for the respective side effect in the monetary evaluation task. For instance, consider a person who had indicated that she would be willing to pay $20 to avoid a fever and $25 to avoid insomnia. Subsequently, she would be presented with the problem: Lottery A: Lottery B: With a probability of 15% you lose $20, with a probability of 85% you lose nothing. With a probability of 10% you lose $25, with a probability of 90% you lose nothing. p = .15 p = .85 p = .10 p = .90 Because in previous studies (Pachur, Hertwig, & Wolkewitz, 2012; Suter et al., 2012) we had consistently found that side effects trigger stronger affect than their monetary equivalents, we refer to these two lottery tasks as affect-rich and affect-poor, respectively. Importantly, because for the affect-poor problems, we used the WTP of each side effect that each individual participant had indicated in the monetary evaluation task, the problems in the affect-poor lottery task and those in the affectrich lottery task were structurally equivalent. Design and procedure All tasks were administered on a computer. Participants first completed the monetary evaluation task, followed by the affect-rich and affect-poor lottery tasks (their order was counterbalanced across participants). Results Choices We conducted an ANOVA with the proportion of choices (in the lottery tasks) of the option with higher expected value as dependent variable and numeracy group (i.e., participants sampled either from the top or bottom half of the numeracy distribution) and country as independent variable.1 The expected 1 For the analysis of people’s choices of the option with the higher expected value, 89 of 1047 participants were excluded because, on the basis of their responses in the monetary evaluation task, in all problems both options had identical expected values, and thus, the option with the highest expected value was not defined. For the strategy classification, however, these participants were included, as based on their evaluations they were predicted to guess. J. Behav. Dec. Making (2012) DOI: 10.1002/bdm T. Pachur and M. Galesic values of the options in the affect-rich problems were calculated using each participant’s WTPs of the side effects. As hypothesized, the more numerate participants chose the option with the higher expected value more frequently than the less numerate participants, Ms = 64.0% (SD = 20.7) vs. 59.2% (SD = 23.8), F(1, 956) = 8.48, p = .004, 2p = .009 (note that the choice of the option with a higher expected value does not necessarily mean that the EV strategy was used; we turn to a modeling of the choice strategies in the next section). This pattern held for both U.S. and German participants—as indicated by a nonsignificant interaction between numeracy and country, F(1, 956) = 1.97, p = .16, 2p = .002; overall, however, the U.S. participants chose the option with the higher expected value more often than the German participants, Ms = 68.4% (SD = 20.6) vs. 55.5% (SD = 22.1), F(1, 956) = 87.30, p = .001, 2p = .084. In addition, there were strong differences in choice between the affect-rich and affect-poor lottery tasks. We conducted a repeated-measures ANOVA with the proportion of choices of the option with the higher expected value as dependent variable, type of lottery task (affect-rich vs. affect-poor) as within-subjects factor, and numeracy group and country as between-subjects factors. Whereas in the affect-poor lottery task participants chose the option with the higher expected value in, on average, 71.5% (SD = 28.8) of the cases, in the affect-rich lottery task, they chose that option in only 52.0% (SD = 30.8) of the cases, F(1, 956) = 7.32, p = .007, 2p = .008. The difference between the affect-poor and affect-rich choices was not affected by numeracy, F(1, 956) = .56, p = .46, 2p = .001 (more numerate: Ms = 74.3% [SD = 27.1] vs. 53.8% [SD = 30.2]; less numerate: Ms = 68.3% [SD = 30.2] vs. 50.0% [SD = 31.5]). The choice differences were reflected in a high proportion of within-person preference reversals between affect-rich and affect-poor problems: Averaged across participants, preferences reversed in 52.5% (SD = 33.1) of the cases. Unlike hypothesized, however, the proportions of preference reversals did not differ between more and less numerate participants (based on an ANOVA with the proportion of preference reversals as dependent variable and numeracy and country as independent variable), Ms = 52.7% (SD = 32.7) vs. 52.2% (SD = 33.7), F(1, 1041) = .38, p = .54, 2p < .0001. This result held for both U.S. and German participants, F(1, 1041) = .76, p = .38, 2p = .001. U.S. participants tended to show, overall, a lower proportion of preference reversals than German participants, Ms = 42.7% (SD = 30.6) vs. 62.9% (SD = 32.8), F(1, 1041) = 94.46, p = .001, 2p = .083. Strategy selection The aforementioned analysis showed that participants often reversed their preferences between the structurally equivalent affect-poor and affect-rich problems in the lottery tasks. Were the preference reversals systematic, resulting from the use of different choice strategies? Moreover, how did more and less numerate participants differ in their strategy selection? To address these questions, we modeled each participant’s choices with the EV strategy, the least-likely heuristic, and the Copyright © 2012 John Wiley & Sons, Ltd. Numeracy, Affect, and Risky Choice minimax heuristic, separately for the affect-poor and affectrich lottery tasks, and classified each participant to the strategy with the best fit.2 Note that because we used the WTPs from the monetary evaluation task as a proxy for how people evaluated the side effect when making choices, for the affectrich lottery task, the strategies make the same predictions as for the affect-poor task. The classification was based on a maximum likelihood approach. Accordingly, we determined for each participant i the goodness of fit of strategy k as G2i;k ¼ 2 XN j¼1 ln fj ðyÞ (1) where fj(y) represents the probability with which a strategy predicts an individual choice y at lottery problem j. That is, if an observed choice coincided with the strategy’s prediction, fj(y) = 1 ei,k; otherwise fj(y) = ei,k, where ei,k represents participant i’s application error (across all N pairs of lottery problems) for strategy k (Sokal & Rohlf, 1994). For each strategy, ei,k was estimated as the proportion of choices that deviated from strategy k’s predictions (which represents the maximum likelihood estimate of this parameter; cf. Bröder & Schiffer, 2003). Participants were classified as following the strategy with the lowest G2 (indicating the best fit). If the G2 of the best-fitting strategy equaled (or was higher than) the value of G2 under random choice (i.e., with e = .5), then the participant was classified to the category “guessing or other strategy.” As a measure of classification confidence, we calculated a Bayes factor for each classification. The Bayes factor is defined based on the Bayes information criterion (BIC) differences between the best-fitting and the secondbest-fitting model, BF ¼ exp 12 ΔBIC (for details, see Wasserman, 2000). A Bayes factor in the range of 3 to 10 gives moderate evidence for the classification, and a Bayes factor larger than 10 indicates strong evidence. Across participants (excluding participants classified as guessing), the median Bayes factor was BF = 9.11 and 6.44 for the affect-poor and affect-rich lottery tasks, respectively, indicating moderate evidence for the strategy to which each participant was assigned. Figure 1(a) shows the proportion of participants classified as following EV, least-likely, minimax, or to the “guessing or other strategy” category, separately for the affect-poor and the affect-rich lottery tasks. As can be seen, participants clearly relied on different strategies in the affect-poor and affect-rich problems, as indicated by a significant association between affect and strategy, w2(3, N = 2094) = 281.37, p = .001, Cramer’s V = .37 (additional analyses showed that all conclusions hold when controlling for a possible confound of numeracy and country with gender and age). Specifically, in the affect-poor problems, large proportions of participants were classified as following EV and least-likely; in affect-rich problems, most participants were classified as following minimax or to the “guessing or other strategy” category. Overall, the distribution across the strategies showed a similar pattern for both numeracy groups, indicated by a nonsignificant three-way association between strategy, affect, 2 The overlap between the predictions of the different strategies was, on average, 39.1% between EV and minimax, 67.9% between EV and least-likely, and 8.4% between minimax and least-likely. J. Behav. Dec. Making (2012) DOI: 10.1002/bdm Journal of Behavioral Decision Making Figure 1. Classification of participants on the basis of their responses in the lottery tasks in Study 1, separately for the affect-rich and affectpoor lottery tasks (a), more and less numerate participants (b), and the U.S. and the German samples (c) and numeracy (based on a log-linear analysis), w2(3, N = 2094) = 4.15, p = .25. Nevertheless, Figure 1(b) shows that strategy selection was associated with numeracy, w2(3, N = 2094) = 26.74, p = .001, Cramer’s V = .11. Across both types of lottery tasks, the less numerate participants were somewhat less often classified as following EV (18.2% vs. 22.6%) or the minimax heuristic (19.2% vs. 25.7%) and more often classified as following the least-likely heuristic (33% vs. 26.7%) or to the “guessing or other strategy” category (29.6% vs. 25.0%) than the more numerate participants. These patterns held for both U.S. and German participants, indicated by a nonsignificant three-way association between strategy, numeracy, and country, w2(3, N = 2094) = 2.26, p = .52 (based on a log-linear analysis). Nevertheless, as Figure 1(c) shows, strategy selection was associated with country, w2(3, N = 2094) = 107.3, p = .001, Cramer’s V = .23: U.S. participants followed the compensatory EV strategy more frequently than German participants (25.5% vs. 15.5%). In addition, they more often followed the least-likely heuristic (35.5% vs. 24.5%) and were less frequently classified to the “guessing or other strategy” category (18.5% vs. 36.0%) compared with German participants. Summary and discussion In Study 1 we found that, as hypothesized, less numerate participants selected the option with the higher expected value less frequently than more numerate participants. However, less numerate participants did not seem to simplify their decisionmaking by focusing on outcome information (i.e., minimax); rather, they relied more on the least-likely heuristic, which strives to minimize the probability of experiencing the worst outcome. Overall, we do not find that less numerate participants generally avoid strategies that consider probability information. Concerning the comparison between the United States and Germany, U.S. participants selected the normatively better option more frequently than German participants, showed more consistent choices between affect-poor and affect-rich problems, and seemed to use the compensatory EV strategy, which trades off outcome and probability, Copyright © 2012 John Wiley & Sons, Ltd. more often. These results may seem surprising given that U.S. participants had somewhat lower numeracy scores than German participants. However, current numeracy scales focus primarily on the understanding and manipulation of probabilities, not on the ability to combine probabilities and outcomes to make a choice. Why might people in the United States be more inclined than people in Germany to make trade-offs when making decisions? One contributing factor might be that one crucial mental operation for making trade-offs between outcomes and probabilities, namely calculating the fraction of a monetary value, is an almost every day procedure for many Americans: in the United States, tips to service personnel are expected and typically around 15% of the amount; in Germany, by contrast, tips are optional and usually calculated by simply rounding up the amount. Although the reasons for these cross-cultural differences deserve to be scrutinized further in future studies, our results are in line with studies on judgment and decision-making styles in different countries, which showed that Americans have a strong preference for using compensatory strategies (Chu & Spires, 2008; Leng & Botelho, 2010). Unexpectedly, in Study 1, choices and strategy selection of more and less numerate participants seemed to differ in similar ways between affect-poor and affect-rich problems. In affectpoor problems, both groups mainly followed the prediction of the least-likely heuristic and the EV strategy. In affect-rich problems, both groups mainly followed the minimax heuristic, or guessed or used a strategy not included in our model comparison. This finding may seem surprising given that people with low numeracy have previously been found to be more influenced in their decision-making by contextual factors (e.g., emotions). In Study 2, we examine the impact of numeracy on strategy selection further. STUDY 2 Our first aim in Study 2 was to use a more nuanced approach to examine differences in strategy selection between less and more numerate participants. On the basis of the thesis that J. Behav. Dec. Making (2012) DOI: 10.1002/bdm T. Pachur and M. Galesic affective information might play an important role in risky decision-making (Loewenstein et al., 2001), we tested how well an implementation of the affect heuristic (Finucane et al., 2000) is able to capture participants’ choices. To derive the predictions of the affect heuristic, we asked participants to indicate for each affect-poor (i.e., monetary loss) and each affect-rich (i.e., side effect) outcome the amount of negative affect that the outcome would trigger. Because participants might not be able to discriminate between two outcomes in terms of their WTP, but still find one outcome less affectively adverse than another, the affect heuristic could sometimes make different predictions than minimax. We hypothesized that less numerate participants would be more likely to select the affect heuristic than minimax, because evaluating and comparing options in terms of affect rather than money may be easier (Peters et al., 2009). The affect ratings for the outcomes also enabled us to test our assumption that the side effects trigger stronger affect than their monetary equivalents. Further, we attempted to better distinguish between EV and the least-likely heuristic, whose predictions overlapped in, on average, 67.9% of the cases in Study 1. To do so, we added two lottery problems (for both the affect-rich and the affect-poor lottery tasks) for which we expected that EV and least-likely would often make opposing predictions. A second, important aim of Study 2 was to test whether the finding in Study 1 that the proportion of participants classified as following a strategy that is based on monetary outcome information (i.e., EV and minimax; see Figure 1(a)) was somewhat lower for the less numerate group might have been due to this group being less reliable in providing WTPs for the side effects in the monetary evaluation task. To test this possibility, we asked participants to indicate their WTPs for the side effects twice. Method Participants One hundred and eighteen German participants were selected from a pool of respondents willing to participate in online studies, maintained by the company Respondi (www. respondi.com). Half of the sample had lower education (no Abitur—the end-of-school exam that permits students to apply to college) and half had higher education (Abitur or more). On the basis of previous results (Galesic & Garcia-Retamero, 2010), we expected that the differences in education would lead to a less numerate and a more numerate group. All participants completed the same numeracy test used in Study 1 and were classified as being more or less numerate by a median split (the median score was again 6). Table 2 shows demographic characteristics of the resulting two numeracy groups. Numeracy, Affect, and Risky Choice Table 2. Sample structure in Study 2, by numeracy, sex, and age Total Sex Male Female Age (years) 1839 4054 5569 Less numerate (M = 4.06, SD = 1.65) More numerate (M = 8.25, SD = .83) 53 65 20 33 35 30 26 17 10 29 13 23 Note: The gender distribution within each age group was similar to the overall gender distribution for each numeracy group in both countries. predictions of EV and the least-likely heuristic.3 Second, we added an affective evaluation task (presented after the lottery tasks), which consisted of two parts (the order in which the two parts were presented was counterbalanced across participants). In the first part, participants were asked to imagine that they had taken a medication and would, as a consequence, experience a side effect. For each of the seven side effects, they were instructed to indicate on a scale from 1 (not upset) to 10 (very upset) the amount of negative affect elicited by experiencing the side effect.4 Suter et al. (2012) have shown that people’s responses to this item are highly correlated with their general affective reactions to the side effects (as measured by a sum score across nine positive and negative emotions). In the second part, participants were asked to imagine that they had lost a bet and would have to pay money. For each of the monetary amounts a participant had indicated as WTP for the side effects in the monetary evaluation task, they rated how upset they would be by having to pay the respective amount. Finally, to compare the reliability of more and less numerate participants’ monetary evaluations, we presented (unexpectedly for the participants) the monetary evaluation task for a second time at the end of the study. Results As can be seen in Table 3, for each of the seven side effects, participants indicated that experiencing it would trigger a significantly higher negative affect than losing the monetary equivalent of the side effect. This supports our assumption that the lottery problems with side effects and monetary outcomes represent (relatively) affect-rich and affect-poor lottery tasks, respectively. Reliability of monetary evaluations We found no evidence that the less numerate participants provided less reliable monetary evaluations of the side 3 Materials, design, and procedure Materials, design, and procedure were the same as in Study 1, except for three modifications. First, we added two problems to both the affect-rich and the affect-poor lottery tasks, which we expected (based on pilot data) would often lead to different Copyright © 2012 John Wiley & Sons, Ltd. Specifically, these additional problems were constructed such that the option with the higher expected value (based on the median monetary evaluation of the side effects in a pilot study) led to the side effect with a lower probability than the option with the lower expected value. As a consequence the former was more attractive according to the EV strategy, but less attractive according to the least-likely heuristic. 4 We used the German expression “sich ärgern,” which refers to a negative emotion between being upset, angry, and annoyed. J. Behav. Dec. Making (2012) DOI: 10.1002/bdm Journal of Behavioral Decision Making Table 3. Affective evaluation (from 1 = not upset to 10 = very upset) of the side effects and the monetary amounts that participants indicated they were willing to pay to avoid the side effects and results of the paired-sample t-test Side effects Outcome Fatigue Insomnia Fever Itching Depression Memory loss Hallucinations Monetary amounts Statistical test M SD M SD t p 5.66 6.75 6.35 7.29 8.83 8.72 8.70 2.27 1.90 1.98 2.06 1.46 1.75 1.74 3.48 4.32 4.71 5.17 6.48 6.84 7.44 2.39 2.09 2.38 2.85 2.38 2.48 2.54 8.10 5.71 4.80 5.20 6.24 3.53 1.97 .001 .001 .001 .001 .001 .002 .061 effects than the more numerate participants. The correlation (across side effects) between the first and the second evaluation (calculated for each participant) did not differ between the two groups, Ms = .63 (SD = .41) vs. .72 (SD = .41), F(1, 80) = .87, p = .36, 2p = .010; nor did the average (across side effects) absolute deviation (in €) between the two evaluations, Ms = 4.45 (SD = 12.37) vs. 2.67 (SD = 5.64), F(1, 113) = 1.46, p = .23, 2p = .013. Choices We conducted an ANOVA with numeracy group as independent variable and the proportion of choices of the option with the higher expected value as dependent variable. As in Study 1, the more numerate participants chose the option with the higher expected value more frequently than the less numerate participants, Ms = 66.3% (SD = 18.5) vs. 56.7% (SD = 21.6), F(1, 104) = 6.79, p = .01, 2p = .061 (the calculation of the expected value was based on participants’ responses in the first monetary evaluation task). Moreover, participants chose the option with the higher expected value more often in the affect-poor lottery task than in the affect-rich lottery task (Ms = 70.0%, SD = 24.8 vs. 54.5%, SD = 29.1), F(1, 104) = 3.48, p = .07, 2p = .032 (repeatedmeasures ANOVA with type of lottery task as withinsubjects factor and numeracy group as between-subjects factor). The difference between the affect-poor and the affect-rich choices was not affected by numeracy, F(1, 104) = .04, p = .84, 2p < .0001 (high numeracy: Ms = 73.5% [SD = 22.4] vs. 59.1% [SD = 28.1]; low numeracy: Ms = 65.2% [SD = 27.3] vs. 48.3% [SD = 29.6]). In, on average, 48.4% (SD = 31.1) of the cases, participants reversed their preferences between affect-poor and affectrich problems. The proportion of preference reversals did not differ between the more and less numerate participants, Ms = 50.8% (SD = 29.4) vs. 45.6% (SD = 33.0), F(1, 114) = 1.43, p = .23, 2p = .012, replicating Study 1. Although, as reported above, the reliability of people’s monetary evaluations was rather high, it was not perfect (i.e., when asked twice, participants did not always provide exactly the same value for a side effect). Was this lack of reliability responsible for the frequent inconsistencies between people’s choices in the affect-rich and affect-poor tasks? Additional analyses provided no evidence for this possibility. Specifically, the proportion of preference reversals was neither associated with individual differences in the correlation between the first and the second evaluation (r = .03, Copyright © 2012 John Wiley & Sons, Ltd. p = .80), nor with the deviation between the first and second monetary evaluations (r = .05, p = .57). The reliability measures were also uncorrelated with the proportion of choices of the option with the higher expected value (p > .15). Strategy selection Figure 2 shows the proportion of participants classified as following EV, least-likely, minimax, the affect heuristic, or to the “guessing or other strategy” category (using the same classification procedure as in Study 1). The predictions for EV, least-likely, and minimax were derived as in Study 1. The affect heuristic predicted that the option with the outcome (i.e., side effect or monetary loss) that triggered the lower amount of negative affect (as measured in the affective evaluation task) was chosen. Across participants (excluding participants classified as guessing), the median Bayes factor for the strategy classification was BF = 7.10 and 4.29 for the affect-poor and affect-rich lottery tasks, respectively. As in Study 1, there was an association between affect and strategy, w2(4, N = 236) = 33.58, p = .001, Cramer’s V = .38, such that in affect-poor choices, the least-likely heuristic was clearly most prevalent, whereas in affect-rich choices, participants were more equally distributed across minimax, least-likely, and guessing. (As for Study 1 additional analyses showed that all results reported in this section hold also when controlling for gender and age.) There was also an association between numeracy and strategy, w2(4, N = 236) = 9.34, p = .05, Cramer’s V = .20, such that overall, EV and minimax were more prevalent among the more numerate participants and least-likely less prevalent than among the less numerate participants. However, there were also differences from Study 1— possibly due to the additional lottery problems and the addition of the affect heuristic (compared with Study 1, the proportion of cases where the predictions of EV and leastlikely overlapped dropped to, on average, 56.9%5). First, a 5 The average overlap between the predictions of the other strategies was 50.1% between EV and minimax and 9.2% between minimax and leastlikely. For the affect-rich and affect-poor lottery tasks, the affect heuristic’s predictions overlapped with those of EV by 29.1% and 45.1%, respectively; with those of least-likely by 7.5% and 8.2%, respectively; and with those of minimax by 51.4% and 88.4%, respectively. Of those cases where minimax and the affect heuristic made different predictions, the strategies predicted opposite choices 17.7% (affect-rich task) and 19.5% (affect-poor task) of the time; for the other cases, the predictions diverged because one strategy predicted a guess. J. Behav. Dec. Making (2012) DOI: 10.1002/bdm T. Pachur and M. Galesic Numeracy, Affect, and Risky Choice Figure 2. Classification of participants on the basis of their responses in the affect-rich and affect-poor lottery tasks in Study 2 considerably lower proportion of participants were classified to the “guessing or other strategy” category (less numerate participants were, overall, still more likely to be classified to this category than more numerate participants: 12.3% vs. 6.2%). Second, the affect heuristic captured the choices of a substantial proportion of both more and less numerate participants, in particular in the affect-rich lottery task. An additional analysis showed that using only the strategies tested in Study 1, 7.4%, 3.7%, 33.3%, and 55.6% of the participants classified as following the affect heuristic in the affect-rich lottery task would have been classified as following EV, least-likely, minimax, and to the “guessing or other strategy” category, respectively. Of the participants classified as following the affect heuristic in the affect-poor lottery task, all would have been classified to the “guessing or other strategy” category. As in Study 1, the overall pattern of differences in strategy selection between the affect-rich and the affect-poor problems was similar for the less and the more numerate participants, as indicated by a nonsignificant three-way association between strategy, affect, and numeracy (based on a log-linear analysis), w2(4, N = 236) = 4.74, p = .32. Nevertheless, as Figure 2 shows, there were now some clear differences between the two numeracy groups: Specifically, whereas the more numerate participants relied less on EV and more on minimax in affect-rich than in affect-poor choices (z = 2.96, p = .007 and z = 7.21, p = .001, respectively), for the less numerate, the use of EV and minimax was invariably low in the two types of lottery tasks (z = .27, p = .79 and z = .53, p = .60, respectively). Finally, although collapsed across affect-rich and affect-poor problems, similar proportions of more and less numerate participants were classified as following the affect heuristic (16.7% vs. 18.6%); in the affect-rich problems, the less numerate group showed a preference for the affect heuristic over the minimax heuristic (z = 3.15, p = .002), whereas for the more numerate group, this was not the case (z = 1.23, p = .21), and there was even a slight trend in the opposite direction. Summary and discussion On the basis of a more nuanced approach to model people’s strategies, Study 2 suggests that when making affect-rich choices, more and less numerate participants relied on different outcome-based heuristics. The more numerate participants often used the minimax heuristic, whereas the less numerate participants often used the affect heuristic. Moreover, a substantial proportion of the less numerate Copyright © 2012 John Wiley & Sons, Ltd. participants followed the least-likely heuristic even in affect-rich problems, whereas this was not the case for more numerate participants. There was no evidence that differences in strategy selection between the two numeracy groups were due to differences in reliability in evaluating options monetarily. Finally, the finding that measures of reliability of the monetary evaluations were uncorrelated with the proportion of preference reversals and the proportion of expected value choices suggests that differences in reliability are an unlikely reason for differences in choice between more and less numerate people and the cross-cultural differences observed in Study 1. Our results provide no evidence that the difference between affect-rich and affect-poor choices is due to a lack of reliability in WTP evaluations of the side effects. First, the proportion of preference reversals was unrelated to the reliability in the monetary evaluation task. Second, if the apparent differences between the affect-rich and affect-poor lottery tasks occur because people’s WTPs for the side effects are not reliable, there should be more participants in the affectrich choices classified as guessing. As Figure 2 shows, however, this was not the case. Moreover, based on the same paradigm as used in our studies, Suter et al. (2012) found that choices in affect-rich and affect-poor tasks diverged even when the affect-rich outcomes were presented along with the individual participant’s monetary evaluations of the side effects (see also Rottenstreich & Hsee, 2001). Study 2 also showed that, as assumed and shown in earlier studies, the side effects trigger stronger negative affect than their monetary equivalents. The more frequent use of minimax and our implementation of the affect heuristic (both of which ignore probabilities) in choices among the medications than in choices among the monetary lotteries may thus, at least in part, be due to differences in affect—in line with Sunstein’s (2002) proposal that in affect-rich decisions, people are less sensitive to probability information. We cannot exclude, however, that additional factors, such as the nonnumerical nature of the side effects, might have contributed to the differences in strategy use (cf. McGraw et al., 2010; but see Rottenstreich & Hsee, 2001; Suter et al., 2012). GENERAL DISCUSSION In two studies, we examined how numeracy and cross-cultural differences influence the difference between affect-poor and affect-rich risky choice and the strategies people use to make J. Behav. Dec. Making (2012) DOI: 10.1002/bdm Journal of Behavioral Decision Making the choices. There was a large proportion of preference reversals between affect-poor and affect-rich problems, and participants avoided trade-offs more frequently in affect-rich choices. We found that less numerate participants were similarly inconsistent between affect-poor and affect-rich choice problems as more numerate participants, and both groups preferred outcome-based heuristics when making affect-rich choices. Nevertheless, the type of outcome-based heuristics differed between more and less numerate people: Whereas more numerate participants showed a preference for the minimax heuristic in affect-rich choices, the less numerate participants preferred the affect heuristic. Overall, less numerate participants were less likely to choose the option with the higher expected value and seemed to rely primarily on the least-likely heuristic, which focuses on minimizing the probability of experiencing the worst outcome, and the affect heuristic, which focuses on avoiding the worst affective outcome (Figure 2). The more numerate participants, in contrast, seemed to use a broader set of decision strategies, including a compensatory one (EV). Concerning cross-cultural differences examined in Study 1, we found that U.S. participants chose more consistently across affect-poor and affect-rich problems than German participants. U.S. participants also chose the normatively better option more frequently than German participants and used compensatory strategies more often. Our results extend the work of Rottenstreich and Hsee (2001) by examining and contrasting the strategies that underlie people’s affect-rich and affect-poor choices. We demonstrated that simple noncompensatory heuristics that ignore probability information provide a good description of people’s decisions between affect-rich options. Evidence for a limited attention to probabilities in affect-rich choices was also found in a process-tracing experiment by Pachur et al. (2012), in which participants paid less attention to probability information in affect-poor than in affect-rich problems. Numeracy and strategy selection Our results provide important insights into how decision makers with low numeracy simplify the decision process when making risky choices. Their more frequent use of heuristics supports the notion that less numerate people are less likely to integrate multiple pieces of information (cf. Peters et al., 2006). However, the observed frequent use of the least-likely heuristic by the less numerate participants suggests that rather than focusing on only one reason (e.g., probability or outcome), they often simplify the decision by processing information sequentially (recall that least-likely first identifies each option’s worst outcome and then chooses the option with the lower probability of the worst outcome). Our finding that more numerate participants frequently chose the option with the higher expected value but were nevertheless better described by the least-likely heuristic (in particular in affect-poor problems) is consistent with verbal protocol analyses by Cokely and Kelley (2009). These authors showed that although high-numeracy participants often selected the option with the higher expected value, Copyright © 2012 John Wiley & Sons, Ltd. these choices were produced by simple processing principles (e.g., “5% probably won’t happen) that sometimes mimic the choices of the EV strategy. The evidence for the least-likely heuristic is in line with earlier studies showing that the attractiveness of lotteries is largely influenced by probabilities of winning and losing rather than by monetary outcomes (Slovic & Lichtenstein, 1968; Venkatraman, Payne, Bettman, Luce, & Huettel, 2009). On the basis of previous research (Peters & Levin, 2008), we had hypothesized that less numerate participants would more frequently rely on the affect heuristic. Our results provide partial support for this view. On the one hand, less numerate participants were not more frequently classified as following the affect heuristic than more numerate participants. On the other hand, in affect-rich problems, less numerate participants relied more on the affect heuristic than on the minimax heuristic, whereas more numerate participants showed the opposite pattern (Figure 2). Nevertheless, it may seem surprising that the differences between affect-rich and affect-poor choices were not larger for the less numerate participants than for the more numerate participants. One possible reason could lie in the source of affect. Specifically, whereas studies that found a stronger susceptibility to affective information among low numeracy people often involved incidental affect, our study focused on affect arising directly from the stimuli (i.e., being directly triggered by the prospect of experiencing the outcome). It should be emphasized, however, that our instantiation of the affect heuristic considered only people’s affective reactions to outcomes. It is possible that people also consider affect triggered by probability information. To the extent that people high in numeracy draw stronger affective meaning from probability information than people low in numeracy (cf. Peters et al., 2006), an extended model of the affect heuristic that considers this source of affect as well might account for the decisions of more numerate people better than the instantiation used in our studies. CONCLUSION Despite having difficulty in interpreting probability information, less numerate people do not seem to ignore probabilities generally in risky choice, but rather process them differently than more numerate people. Moreover, although less and more numerate people share a tendency of using outcome-based heuristics for making affect-rich decisions, more numerate people seem to make decisions reflecting the monetary value of the outcomes, whereas less numerate people tend to focus more on the affective value of the outcomes. As suggested by the cross-cultural differences in Study 1, the negative impact of low numeracy on decision-making can sometimes be offset by cultural practices in making trade-offs. 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World Health Organization (2008). Core health indicators: the latest data from multiple WHO sources. http://www.who.int/whosis/ database/core/core_select_process.cfm?countries=all&indicators=nha. Accessed December 15, 2008. Basel. His research interests include memory and other cognitive processes in judgment and decision-making, frequency cognition, and the psychology of risky choice. Mirta Galesic received her PhD from the University of Zagreb in 2004. She works as a Research Scientist at the Max Planck Institute for Human Development in Berlin. Her research interests include social rationality, sampling models of cognition, and the communication of risks. Authors’ addresses: Authors’ biographies: Thorsten Pachur received his PhD from the Free University in Berlin in 2006. He worked at the Max Planck Institute for Human Development and is now a Research Scientist at the University of Copyright © 2012 John Wiley & Sons, Ltd. Thorsten Pachur, Department of Psychology, University of Basel, Switzerland. Mirta Galesic, Max Planck Institute for Human Development, Center for Adaptive Behavior and Cognition, Berlin, Germany. J. Behav. Dec. Making (2012) DOI: 10.1002/bdm
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