GP / Community Referral Process
Paul Carnduff
GP Referral Process
• GP makes decision to refer
– Appropriate for service
– Selects Referral Wizard which is pre-configured
with services and methods
E-referral - GP
• The e-referral screen is displayed
• Sharing preferences if not previously set will
display
E-referral - GPl
• If patient has already expressed consent no
message will display
• For records where the patient has declined
consent will display message
E-referral - GP
Pre-Configured referral
details with option to
select Reason if required
for those services as
needed
Sharing in at Receiving Organisation
Explicit consent for
viewing the record at
the service being
referred to is
obtained at the point
of referral by the GP
E-referral - GP
• Protocol used if additional information required
e.g. SAT Form for Mental Health
– Checks the Sharing preferences and prompts user
– If required points to referral form
• Option to E-mail additional information if
required (non-shared records)
– Recording within the patient record
• Discharge summaries received electronically and
processed through the document workflow
E-referral - GP
• Tasks received for each stage of the referral
process
E-Referral - Community
E-Referral - Community
• Retrieving a record before accepting referral
Explicit sharing consent
obtained by GP at point of
referral
E-Referral - Community
E-Referral - Community
• Patient Registered at service when received
– referral in details to complete
• Patient can be added to caseloads
– Tracked and status updated
– No referrals lost
– RTT
• Protocols and Templates
• Full Audit trail and Reportable
• Tasks
– Able to task the practice or receive tasks from the practice
• Discharges
– Information sent to GP electronically via SystmOne