Software Bulletin
Impact
Title
Release:
Problem
Cautionary
Advisory
Low
Erroneous “Patient Not Saved” warning.
Release/Version:
Healthcare Software Syst.
2.09.10d
Ref. No, 228677
There is an issue with an erroneous warning box that appears on
patients that have had either ‘Home Address’ or ‘Next of Kin Address’
details changed. The warning message (below) implies that an end user
has made changes to the patient details, despite the end user not
changing anything during that particular session. This is due to a
change flag in the program code not being reset correctly and forcing
CRIS to issue a warning message. Some users have found that this can
prevent the saving of other data, but this is not the case if the warning is
ignored by clicking ‘Yes’.
Steps to recreate:
* Load a TEST Patient
* Go into ‘Patient Details’ > Home Address Tab (or Next of Kin Address)
* Enter a valid Post Code/Address and ‘Save’
* Reload Patient
* Press F5 to clear screen again
* The above error appears
Distribution List:
If the home address or next of kin details are populated by the PAS,
then loading and immediately clearing the patient will display the patient
not saved warning, as it would for manual changes.
Future 2.09.10 release
Click ‘Yes’ on the warning message if no change has been made to the
patient record as the warning message is erroneous. If any patient data
has been modified then the error message is valid and end users should
take appropriate steps to resolve.
CSC, Non-LSP
Issue Date:
7th January 2011
Originator:
Problem Management Team
Resolution
Workaround
Time:
15:00